Towards Open-World Recommendation with Knowledge Augmentation from Large Language Models

Recommender systems play a vital role in various online services. However, the insulated nature of training and deploying separately within a specific domain limits their access to open-world knowledge. Recently, the emergence of large language models (LLMs) has shown promise in bridging this gap by encoding extensive world knowledge and demonstrating reasoning capability. Nevertheless, previous attempts to directly use LLMs as recommenders have not achieved satisfactory results. In this work, we propose an Open-World Knowledge Augmented Recommendation Framework with Large Language Models, dubbed KAR, to acquire two types of external knowledge from LLMs -- the reasoning knowledge on user preferences and the factual knowledge on items. We introduce factorization prompting to elicit accurate reasoning on user preferences. The generated reasoning and factual knowledge are effectively transformed and condensed into augmented vectors by a hybrid-expert adaptor in order to be compatible with the recommendation task. The obtained vectors can then be directly used to enhance the performance of any recommendation model. We also ensure efficient inference by preprocessing and prestoring the knowledge from the LLM. Extensive experiments show that KAR significantly outperforms the state-of-the-art baselines and is compatible with a wide range of recommendation algorithms.

How Can Recommender Systems Benefit from Large Language Models: A Survey

Recommender systems (RS) play important roles to match users' information needs for Internet applications. In natural language processing (NLP) domains, large language model (LLM) has shown astonishing emergent abilities (e.g., instruction following, reasoning), thus giving rise to the promising research direction of adapting LLM to RS for performance enhancements and user experience improvements. In this paper, we conduct a comprehensive survey on this research direction from an application-oriented view. We first summarize existing research works from two orthogonal perspectives: where and how to adapt LLM to RS. For the "WHERE" question, we discuss the roles that LLM could play in different stages of the recommendation pipeline, i.e., feature engineering, feature encoder, scoring/ranking function, and pipeline controller. For the "HOW" question, we investigate the training and inference strategies, resulting in two fine-grained taxonomy criteria, i.e., whether to tune LLMs or not, and whether to involve conventional recommendation model (CRM) for inference. Detailed analysis and general development trajectories are provided for both questions, respectively. Then, we highlight key challenges in adapting LLM to RS from three aspects, i.e., efficiency, effectiveness, and ethics. Finally, we summarize the survey and discuss the future prospects. We also actively maintain a GitHub repository for papers and other related resources in this rising direction: https://github.com/CHIANGEL/Awesome-LLM-for-RecSys.

Set-to-Sequence Ranking-based Concept-aware Learning Path Recommendation

With the development of the online education system, personalized education recommendation has played an essential role. In this paper, we focus on developing path recommendation systems that aim to generating and recommending an entire learning path to the given user in each session. Noticing that existing approaches fail to consider the correlations of concepts in the path, we propose a novel framework named Set-to-Sequence Ranking-based Concept-aware Learning Path Recommendation (SRC), which formulates the recommendation task under a set-to-sequence paradigm. Specifically, we first design a concept-aware encoder module which can capture the correlations among the input learning concepts. The outputs are then fed into a decoder module that sequentially generates a path through an attention mechanism that handles correlations between the learning and target concepts. Our recommendation policy is optimized by policy gradient. In addition, we also introduce an auxiliary module based on knowledge tracing to enhance the model's stability by evaluating students' learning effects on learning concepts. We conduct extensive experiments on two real-world public datasets and one industrial dataset, and the experimental results demonstrate the superiority and effectiveness of SRC. Code will be available at https://gitee.com/mindspore/models/tree/master/research/recommend/SRC.

A Survey on User Behavior Modeling in Recommender Systems

User Behavior Modeling (UBM) plays a critical role in user interest learning, which has been extensively used in recommender systems. Crucial interactive patterns between users and items have been exploited, which brings compelling improvements in many recommendation tasks. In this paper, we attempt to provide a thorough survey of this research topic. We start by reviewing the research background of UBM. Then, we provide a systematic taxonomy of existing UBM research works, which can be categorized into four different directions including Conventional UBM, Long-Sequence UBM, Multi-Type UBM, and UBM with Side Information. Within each direction, representative models and their strengths and weaknesses are comprehensively discussed. Besides, we elaborate on the industrial practices of UBM methods with the hope of providing insights into the application value of existing UBM solutions. Finally, we summarize the survey and discuss the future prospects of this field.

A Bird's-eye View of Reranking: from List Level to Page Level

Reranking, as the final stage of multi-stage recommender systems, refines the initial lists to maximize the total utility. With the development of multimedia and user interface design, the recommendation page has evolved to a multi-list style. Separately employing traditional list-level reranking methods for different lists overlooks the inter-list interactions and the effect of different page formats, thus yielding suboptimal reranking performance. Moreover, simply applying a shared network for all the lists fails to capture the commonalities and distinctions in user behaviors on different lists. To this end, we propose to draw a bird's-eye view of \textbf{page-level reranking} and design a novel Page-level Attentional Reranking (PAR) model. We introduce a hierarchical dual-side attention module to extract personalized intra- and inter-list interactions. A spatial-scaled attention network is devised to integrate the spatial relationship into pairwise item influences, which explicitly models the page format. The multi-gated mixture-of-experts module is further applied to capture the commonalities and differences of user behaviors between different lists. Extensive experiments on a public dataset and a proprietary dataset show that PAR significantly outperforms existing baseline models.

A Graph-Enhanced Click Model for Web Search

To better exploit search logs and model users' behavior patterns, numerous click models are proposed to extract users' implicit interaction feedback. Most traditional click models are based on the probabilistic graphical model (PGM) framework, which requires manually designed dependencies and may oversimplify user behaviors. Recently, methods based on neural networks are proposed to improve the prediction accuracy of user behaviors by enhancing the expressive ability and allowing flexible dependencies. However, they still suffer from the data sparsity and cold-start problems. In this paper, we propose a novel graph-enhanced click model (GraphCM) for web search. Firstly, we regard each query or document as a vertex, and propose novel homogeneous graph construction methods for queries and documents respectively, to fully exploit both intra-session and inter-session information for the sparsity and cold-start problems. Secondly, following the examination hypothesis, we separately model the attractiveness estimator and examination predictor to output the attractiveness scores and examination probabilities, where graph neural networks and neighbor interaction techniques are applied to extract the auxiliary information encoded in the pre-constructed homogeneous graphs. Finally, we apply combination functions to integrate examination probabilities and attractiveness scores into click predictions. Extensive experiments conducted on three real-world session datasets show that GraphCM not only outperforms the state-of-art models, but also achieves superior performance in addressing the data sparsity and cold-start problems.

An F-shape Click Model for Information Retrieval on Multi-block Mobile Pages

To provide click simulation or relevance estimation based on users' implicit interaction feedback, click models have been much studied during recent years. Most click models focus on user behaviors towards a single list. However, with the development of user interface (UI) design, the layout of displayed items on a result page tends to be multi-block (i.e., multi-list) style instead of a single list, which requires different assumptions to model user behaviors more accurately. There exist click models for multi-block pages in desktop contexts, but they cannot be directly applied to mobile scenarios due to different interaction manners, result types and especially multi-block presentation styles. In particular, multi-block mobile pages can normally be decomposed into interleavings of basic vertical blocks and horizontal blocks, thus resulting in typically F-shape forms. To mitigate gaps between desktop and mobile contexts for multi-block pages, we conduct a user eye-tracking study, and identify users' sequential browsing, block skip and comparison patterns on F-shape pages. These findings lead to the design of a novel F-shape Click Model (FSCM), which serves as a general solution to multi-block mobile pages. Firstly, we construct a directed acyclic graph (DAG) for each page, where each item is regarded as a vertex and each edge indicates the user's possible examination flow. Secondly, we propose DAG-structured GRUs and a comparison module to model users' sequential (sequential browsing, block skip) and non-sequential (comparison) behaviors respectively. Finally, we combine GRU states and comparison patterns to perform user click predictions. Experiments on a large-scale real-world dataset validate the effectiveness of FSCM on user behavior predictions compared with baseline models.

Multi-Level Interaction Reranking with User Behavior History

As the final stage of the multi-stage recommender system (MRS), reranking directly affects users' experience and satisfaction, thus playing a critical role in MRS. Despite the improvement achieved in the existing work, three issues are yet to be solved. First, users' historical behaviors contain rich preference information, such as users' long and short-term interests, but are not fully exploited in reranking. Previous work typically treats items in history equally important, neglecting the dynamic interaction between the history and candidate items. Second, existing reranking models focus on learning interactions at the item level while ignoring the fine-grained feature-level interactions. Lastly, estimating the reranking score on the ordered initial list before reranking may lead to the early scoring problem, thereby yielding suboptimal reranking performance. To address the above issues, we propose a framework named Multi-level Interaction Reranking (MIR). MIR combines low-level cross-item interaction and high-level set-to-list interaction, where we view the candidate items to be reranked as a set and the users' behavior history in chronological order as a list. We design a novel SLAttention structure for modeling the set-to-list interactions with personalized long-short term interests. Moreover, feature-level interactions are incorporated to capture the fine-grained influence among items. We design MIR in such a way that any permutation of the input items would not change the output ranking, and we theoretically prove it. Extensive experiments on three public and proprietary datasets show that MIR significantly outperforms the state-of-the-art models using various ranking and utility metrics.

PEAR: Personalized Re-ranking with Contextualized Transformer for Recommendation

The goal of recommender systems is to provide ordered item lists to users that best match their interests. As a critical task in the recommendation pipeline, re-ranking has received increasing attention in recent years. In contrast to conventional ranking models that score each item individually, re-ranking aims to explicitly model the mutual influences among items to further refine the ordering of items given an initial ranking list. In this paper, we present a personalized re-ranking model (dubbed PEAR) based on contextualized transformer. PEAR makes several major improvements over the existing methods. Specifically, PEAR not only captures feature-level and item-level interactions, but also models item contexts from both the initial ranking list and the historical clicked item list. In addition to item-level ranking score prediction, we also augment the training of PEAR with a list-level classification task to assess users' satisfaction on the whole ranking list. Experimental results on both public and production datasets have shown the superior effectiveness of PEAR compared to the previous re-ranking models.