Bridging the Long-Term Gap: A Memory-Active Policy for Multi-Session Task-Oriented Dialogue

Existing Task-Oriented Dialogue (TOD) systems primarily focus on single-session dialogues, limiting their effectiveness in long-term memory augmentation. To address this challenge, we introduce a MS-TOD dataset, the first multi-session TOD dataset designed to retain long-term memory across sessions, enabling fewer turns and more efficient task completion. This defines a new benchmark task for evaluating long-term memory in multi-session TOD. Based on this new dataset, we propose a Memory-Active Policy (MAP) that improves multi-session dialogue efficiency through a two-stage approach. 1) Memory-Guided Dialogue Planning retrieves intent-aligned history, identifies key QA units via a memory judger, refines them by removing redundant questions, and generates responses based on the reconstructed memory. 2) Proactive Response Strategy detects and correct errors or omissions, ensuring efficient and accurate task completion. We evaluate MAP on MS-TOD dataset, focusing on response quality and effectiveness of the proactive strategy. Experiments on MS-TOD demonstrate that MAP significantly improves task success and turn efficiency in multi-session scenarios, while maintaining competitive performance on conventional single-session tasks.

Rethinking Memory in AI: Taxonomy, Operations, Topics, and Future Directions

Memory is a fundamental component of AI systems, underpinning large language models (LLMs) based agents. While prior surveys have focused on memory applications with LLMs, they often overlook the atomic operations that underlie memory dynamics. In this survey, we first categorize memory representations into parametric, contextual structured, and contextual unstructured and then introduce six fundamental memory operations: Consolidation, Updating, Indexing, Forgetting, Retrieval, and Compression. We systematically map these operations to the most relevant research topics across long-term, long-context, parametric modification, and multi-source memory. By reframing memory systems through the lens of atomic operations and representation types, this survey provides a structured and dynamic perspective on research, benchmark datasets, and tools related to memory in AI, clarifying the functional interplay in LLMs based agents while outlining promising directions for future research\footnote{The paper list, datasets, methods and tools are available at \href{https://github.com/Elvin-Yiming-Du/Survey_Memory_in_AI}{https://github.com/Elvin-Yiming-Du/Survey\_Memory\_in\_AI}.}.

EventWeave: A Dynamic Framework for Capturing Core and Supporting Events in Dialogue Systems

Existing large language models (LLMs) have shown remarkable progress in dialogue systems. However, many approaches still overlook the fundamental role of events throughout multi-turn interactions, leading to \textbf{incomplete context tracking}. Without tracking these events, dialogue systems often lose coherence and miss subtle shifts in user intent, causing disjointed responses. To bridge this gap, we present \textbf{EventWeave}, an event-centric framework that identifies and updates both core and supporting events as the conversation unfolds. Specifically, we organize these events into a dynamic event graph, which represents the interplay between \textbf{core events} that shape the primary idea and \textbf{supporting events} that provide critical context during the whole dialogue. By leveraging this dynamic graph, EventWeave helps models focus on the most relevant events when generating responses, thus avoiding repeated visits of the entire dialogue history. Experimental results on two benchmark datasets show that EventWeave improves response quality and event relevance without fine-tuning.

MlingConf: A Comprehensive Study of Multilingual Confidence Estimation on Large Language Models

The tendency of Large Language Models (LLMs) to generate hallucinations raises concerns regarding their reliability. Therefore, confidence estimations indicating the extent of trustworthiness of the generations become essential. However, current LLM confidence estimations in languages other than English remain underexplored. This paper addresses this gap by introducing a comprehensive investigation of Multilingual Confidence estimation (MlingConf) on LLMs, focusing on both language-agnostic (LA) and language-specific (LS) tasks to explore the performance and language dominance effects of multilingual confidence estimations on different tasks. The benchmark comprises four meticulously checked and human-evaluate high-quality multilingual datasets for LA tasks and one for the LS task tailored to specific social, cultural, and geographical contexts of a language. Our experiments reveal that on LA tasks English exhibits notable linguistic dominance in confidence estimations than other languages, while on LS tasks, using question-related language to prompt LLMs demonstrates better linguistic dominance in multilingual confidence estimations. The phenomena inspire a simple yet effective native-tone prompting strategy by employing language-specific prompts for LS tasks, effectively improving LLMs' reliability and accuracy on LS tasks.

PerLTQA: A Personal Long-Term Memory Dataset for Memory Classification, Retrieval, and Synthesis in Question Answering

Long-term memory plays a critical role in personal interaction, considering long-term memory can better leverage world knowledge, historical information, and preferences in dialogues. Our research introduces PerLTQA, an innovative QA dataset that combines semantic and episodic memories, including world knowledge, profiles, social relationships, events, and dialogues. This dataset is collected to investigate the use of personalized memories, focusing on social interactions and events in the QA task. PerLTQA features two types of memory and a comprehensive benchmark of 8,593 questions for 30 characters, facilitating the exploration and application of personalized memories in Large Language Models (LLMs). Based on PerLTQA, we propose a novel framework for memory integration and generation, consisting of three main components: Memory Classification, Memory Retrieval, and Memory Synthesis. We evaluate this framework using five LLMs and three retrievers. Experimental results demonstrate that BERT-based classification models significantly outperform LLMs such as ChatGLM3 and ChatGPT in the memory classification task. Furthermore, our study highlights the importance of effective memory integration in the QA task.

A Survey of the Evolution of Language Model-Based Dialogue Systems

Dialogue systems, including task-oriented_dialogue_system (TOD) and open-domain_dialogue_system (ODD), have undergone significant transformations, with language_models (LM) playing a central role. This survey delves into the historical trajectory of dialogue systems, elucidating their intricate relationship with advancements in language models by categorizing this evolution into four distinct stages, each marked by pivotal LM breakthroughs: 1) Early_Stage: characterized by statistical LMs, resulting in rule-based or machine-learning-driven dialogue_systems; 2) Independent development of TOD and ODD based on neural_language_models (NLM; e.g., LSTM and GRU), since NLMs lack intrinsic knowledge in their parameters; 3) fusion between different types of dialogue systems with the advert of pre-trained_language_models (PLMs), starting from the fusion between four_sub-tasks_within_TOD, and then TOD_with_ODD; and 4) current LLM-based_dialogue_system, wherein LLMs can be used to conduct TOD and ODD seamlessly. Thus, our survey provides a chronological perspective aligned with LM breakthroughs, offering a comprehensive review of state-of-the-art research outcomes. What's more, we focus on emerging topics and discuss open challenges, providing valuable insights into future directions for LLM-based_dialogue_systems. Through this exploration, we pave the way for a deeper_comprehension of the evolution, guiding future developments in LM-based dialogue_systems.

UniTRec: A Unified Text-to-Text Transformer and Joint Contrastive Learning Framework for Text-based Recommendation

Prior study has shown that pretrained language models (PLM) can boost the performance of text-based recommendation. In contrast to previous works that either use PLM to encode user history as a whole input text, or impose an additional aggregation network to fuse multi-turn history representations, we propose a unified local- and global-attention Transformer encoder to better model two-level contexts of user history. Moreover, conditioned on user history encoded by Transformer encoders, our framework leverages Transformer decoders to estimate the language perplexity of candidate text items, which can serve as a straightforward yet significant contrastive signal for user-item text matching. Based on this, our framework, UniTRec, unifies the contrastive objectives of discriminative matching scores and candidate text perplexity to jointly enhance text-based recommendation. Extensive evaluation shows that UniTRec delivers SOTA performance on three text-based recommendation tasks. Code is available at https://github.com/Veason-silverbullet/UniTRec.