The growing interest in Large Language Models (LLMs) for specialized applications has revealed a significant challenge: when tailored to specific domains, LLMs tend to experience catastrophic forgetting, compromising their general capabilities and leading to a suboptimal user experience. Additionally, crafting a versatile model for multiple domains simultaneously often results in a decline in overall performance due to confusion between domains. In response to these issues, we present the RolE Prompting Guided Multi-Domain Adaptation (REGA) strategy. This novel approach effectively manages multi-domain LLM adaptation through three key components: 1) Self-Distillation constructs and replays general-domain exemplars to alleviate catastrophic forgetting. 2) Role Prompting assigns a central prompt to the general domain and a unique role prompt to each specific domain to minimize inter-domain confusion during training. 3) Role Integration reuses and integrates a small portion of domain-specific data to the general-domain data, which are trained under the guidance of the central prompt. The central prompt is used for a streamlined inference process, removing the necessity to switch prompts for different domains. Empirical results demonstrate that REGA effectively alleviates catastrophic forgetting and inter-domain confusion. This leads to improved domain-specific performance compared to standard fine-tuned models, while still preserving robust general capabilities.
Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively engage with the user and successfully complete the dialogue. However, most previous work trained independent retrievers for each specific resource, resulting in sub-optimal performance and low efficiency. Thus, we propose a multi-task framework function as a universal retriever for three dominant retrieval tasks during the conversation: persona selection, knowledge selection, and response selection. To this end, we design a dual-encoder architecture consisting of a context-adaptive dialogue encoder and a candidate encoder, aiming to attention to the relevant context from the long dialogue and retrieve suitable candidates by simply a dot product. Furthermore, we introduce two loss constraints to capture the subtle relationship between dialogue context and different candidates by regarding historically selected candidates as hard negatives. Extensive experiments and analysis establish state-of-the-art retrieval quality both within and outside its training domain, revealing the promising potential and generalization capability of our model to serve as a universal retriever for different candidate selection tasks simultaneously.
With the remarkable capabilities, large language models (LLMs) have emerged as essential elements in numerous NLP applications, while parameter-efficient finetuning, especially LoRA, has gained popularity as a lightweight approach for model customization. Meanwhile, various dropout methods, initially designed for full finetuning with all the parameters updated, alleviates overfitting associated with excessive parameter redundancy. Hence, a possible contradiction arises from negligible trainable parameters of LoRA and the effectiveness of previous dropout methods, which has been largely overlooked. To fill this gap, we first confirm that parameter-efficient LoRA is also overfitting-prone. We then revisit transformer-specific dropout methods, and establish their equivalence and distinctions mathematically and empirically. Building upon this comparative analysis, we introduce a unified framework for a comprehensive investigation, which instantiates these methods based on dropping position, structural pattern and compensation measure. Through this framework, we reveal the new preferences and performance comparisons of them when involved with limited trainable parameters. This framework also allows us to amalgamate the most favorable aspects into a novel dropout method named HiddenKey. Extensive experiments verify the remarkable superiority and sufficiency of HiddenKey across multiple models and tasks, which highlights it as the preferred approach for high-performance and parameter-efficient finetuning of LLMs.
With the rapid scaling of large language models (LLMs), serving numerous LoRAs concurrently has become increasingly impractical, leading to unaffordable costs and necessitating more parameter-efficient finetuning methods. In this work, we introduce Partially Rotation-enhanced Low-Rank Adaptation (PRoLoRA), an intra-layer sharing mechanism comprising four essential components: broadcast reduction, rotation enhancement, partially-sharing refinement, and rectified initialization strategy. As a superset of LoRA, PRoLoRA pertains its advantages, and effectively circumvent the drawbacks of peer parameter-sharing methods with superior model capacity, practical feasibility, and broad applicability. Empirical experiments demonstrate the remarkably higher parameter efficiency of PRoLoRA in both specific parameter budget and performance target scenarios, and its scalability to larger LLMs. Notably, with one time less trainable parameters, PRoLoRA still outperforms LoRA on multiple instruction tuning datasets. Subsequently, an ablation study is conducted to validate the necessity of individual components and highlight the superiority of PRoLoRA over three potential variants. Hopefully, the conspicuously higher parameter efficiency can establish PRoLoRA as a resource-friendly alternative to LoRA.
The tendency of Large Language Models to generate hallucinations and exhibit overconfidence in predictions raises concerns regarding their reliability. Confidence or uncertainty estimations indicating the extent of trustworthiness of a model's response are essential to developing reliable AI systems. Current research primarily focuses on LLM confidence estimations in English, remaining a void for other widely used languages and impeding the global development of reliable AI applications. This paper introduces a comprehensive investigation of Multi-lingual confidence estimation (MlingConf) on LLMs. First, we introduce an elaborated and expert-checked multilingual QA dataset. Second, we delve into the performance of confidence estimations and examine how these confidence scores can enhance LLM performance through self-refinement across diverse languages. Finally, we propose a cross-lingual confidence estimation method to achieve more precise confidence scores. The experimental results showcase the performance of various confidence estimation methods across different languages as well as present that our proposed cross-lingual confidence estimation technique significantly enhances confidence estimation and outperforms several baseline methods.
Retrieve-then-read and generate-then-read are two typical solutions to handle unknown and known questions in open-domain question-answering, while the former retrieves necessary external knowledge and the later prompt the large language models to generate internal known knowledge encoded in the parameters. However, few of previous works consider the compositional unknown questions, which consist of several known or unknown sub-questions. Thus, simple binary classification (known or unknown) becomes sub-optimal and inefficient since it will call external retrieval excessively for each compositional unknown question. To this end, we propose the first Compositional unknown Question-Answering dataset (CuQA), and introduce a Self Divide-and-Conquer (Self-DC) framework to empower LLMs to adaptively call different methods on-demand, resulting in better performance and efficiency. Experimental results on two datasets (CuQA and FreshQA) demonstrate that Self-DC can achieve comparable or even better performance with much more less retrieval times compared with several strong baselines.
Pretrained language models (PLMs) based knowledge-grounded dialogue systems are prone to generate responses that are factually inconsistent with the provided knowledge source. In such inconsistent responses, the dialogue models fail to accurately express the external knowledge they rely upon. Inspired by previous work which identified that feed-forward networks (FFNs) within Transformers are responsible for factual knowledge expressions, we investigate two methods to efficiently improve the factual expression capability {of FFNs} by knowledge enhancement and alignment respectively. We first propose \textsc{K-Dial}, which {explicitly} introduces {extended FFNs in Transformers to enhance factual knowledge expressions} given the specific patterns of knowledge-grounded dialogue inputs. Additionally, we apply the reinforcement learning for factual consistency (RLFC) method to implicitly adjust FFNs' expressions in responses by aligning with gold knowledge for the factual consistency preference. To comprehensively assess the factual consistency and dialogue quality of responses, we employ extensive automatic measures and human evaluations including sophisticated fine-grained NLI-based metrics. Experimental results on WoW and CMU\_DoG datasets demonstrate that our methods efficiently enhance the ability of the FFN module to convey factual knowledge, validating the efficacy of improving factual consistency for knowledge-grounded dialogue systems.
Large language models (LLMs) have demonstrated exceptional performance in planning the use of various functional tools, such as calculators and retrievers, particularly in question-answering tasks. In this paper, we expand the definition of these tools, centering on conceptual tools within the context of dialogue systems. A conceptual tool specifies a cognitive concept that aids systematic or investigative thought. These conceptual tools play important roles in practice, such as multiple psychological or tutoring strategies being dynamically applied in a single turn to compose helpful responses. To further enhance the reasoning and planning capability of LLMs with these conceptual tools, we introduce a multi-persona collaboration framework: Think-Plan-Execute (TPE). This framework decouples the response generation process into three distinct roles: Thinker, Planner, and Executor. Specifically, the Thinker analyzes the internal status exhibited in the dialogue context, such as user emotions and preferences, to formulate a global guideline. The Planner then generates executable plans to call different conceptual tools (e.g., sources or strategies), while the Executor compiles all intermediate results into a coherent response. This structured approach not only enhances the explainability and controllability of responses but also reduces token redundancy. We demonstrate the effectiveness of TPE across various dialogue response generation tasks, including multi-source (FoCus) and multi-strategy interactions (CIMA and PsyQA). This reveals its potential to handle real-world dialogue interactions that require more complicated tool learning beyond just functional tools. The full code and data will be released for reproduction.
Speaker adaptation techniques provide a powerful solution to customise automatic speech recognition (ASR) systems for individual users. Practical application of unsupervised model-based speaker adaptation techniques to data intensive end-to-end ASR systems is hindered by the scarcity of speaker-level data and performance sensitivity to transcription errors. To address these issues, a set of compact and data efficient speaker-dependent (SD) parameter representations are used to facilitate both speaker adaptive training and test-time unsupervised speaker adaptation of state-of-the-art Conformer ASR systems. The sensitivity to supervision quality is reduced using a confidence score-based selection of the less erroneous subset of speaker-level adaptation data. Two lightweight confidence score estimation modules are proposed to produce more reliable confidence scores. The data sparsity issue, which is exacerbated by data selection, is addressed by modelling the SD parameter uncertainty using Bayesian learning. Experiments on the benchmark 300-hour Switchboard and the 233-hour AMI datasets suggest that the proposed confidence score-based adaptation schemes consistently outperformed the baseline speaker-independent (SI) Conformer model and conventional non-Bayesian, point estimate-based adaptation using no speaker data selection. Similar consistent performance improvements were retained after external Transformer and LSTM language model rescoring. In particular, on the 300-hour Switchboard corpus, statistically significant WER reductions of 1.0%, 1.3%, and 1.4% absolute (9.5%, 10.9%, and 11.3% relative) were obtained over the baseline SI Conformer on the NIST Hub5'00, RT02, and RT03 evaluation sets respectively. Similar WER reductions of 2.7% and 3.3% absolute (8.9% and 10.2% relative) were also obtained on the AMI development and evaluation sets.