Improving Text Matching in E-Commerce Search with A Rationalizable, Intervenable and Fast Entity-Based Relevance Model

Discovering the intended items of user queries from a massive repository of items is one of the main goals of an e-commerce search system. Relevance prediction is essential to the search system since it helps improve performance. When online serving a relevance model, the model is required to perform fast and accurate inference. Currently, the widely used models such as Bi-encoder and Cross-encoder have their limitations in accuracy or inference speed respectively. In this work, we propose a novel model called the Entity-Based Relevance Model (EBRM). We identify the entities contained in an item and decompose the QI (query-item) relevance problem into multiple QE (query-entity) relevance problems; we then aggregate their results to form the QI prediction using a soft logic formulation. The decomposition allows us to use a Cross-encoder QE relevance module for high accuracy as well as cache QE predictions for fast online inference. Utilizing soft logic makes the prediction procedure interpretable and intervenable. We also show that pretraining the QE module with auto-generated QE data from user logs can further improve the overall performance. The proposed method is evaluated on labeled data from e-commerce websites. Empirical results show that it achieves promising improvements with computation efficiency.

Bidirectional End-to-End Learning of Retriever-Reader Paradigm for Entity Linking

Entity Linking (EL) is a fundamental task for Information Extraction and Knowledge Graphs. The general form of EL (i.e., end-to-end EL) aims to first find mentions in the given input document and then link the mentions to corresponding entities in a specific knowledge base. Recently, the paradigm of retriever-reader promotes the progress of end-to-end EL, benefiting from the advantages of dense entity retrieval and machine reading comprehension. However, the existing study only trains the retriever and the reader separately in a pipeline manner, which ignores the benefit that the interaction between the retriever and the reader can bring to the task. To advance the retriever-reader paradigm to perform more perfectly on end-to-end EL, we propose BEER$^2$, a Bidirectional End-to-End training framework for Retriever and Reader. Through our designed bidirectional end-to-end training, BEER$^2$ guides the retriever and the reader to learn from each other, make progress together, and ultimately improve EL performance. Extensive experiments on benchmarks of multiple domains demonstrate the effectiveness of our proposed BEER$^2$.

Exploring Lottery Prompts for Pre-trained Language Models

Consistently scaling pre-trained language models (PLMs) imposes substantial burdens on model adaptation, necessitating more efficient alternatives to conventional fine-tuning. Given the advantage of prompting in the zero-shot setting and the observed performance fluctuation among different prompts, we explore the instance-level prompt and their generalizability. By searching through the prompt space, we first validate the assumption that for every instance, there is almost always a lottery prompt that induces the correct prediction from the PLM, and such prompt can be obtained at a low cost thanks to the inherent ability of PLMs. Meanwhile, we find that some strong lottery prompts have high performance over the whole training set, and they are equipped with distinguishable linguistic features. Lastly, we attempt to generalize the searched strong lottery prompts to unseen data with prompt ensembling method without any parameter tuning. Experiments are conducted on various types of NLP classification tasks and demonstrate that the proposed method can achieve comparable results with other gradient-free and optimization-free baselines.

Challenging Decoder helps in Masked Auto-Encoder Pre-training for Dense Passage Retrieval

Recently, various studies have been directed towards exploring dense passage retrieval techniques employing pre-trained language models, among which the masked auto-encoder (MAE) pre-training architecture has emerged as the most promising. The conventional MAE framework relies on leveraging the passage reconstruction of decoder to bolster the text representation ability of encoder, thereby enhancing the performance of resulting dense retrieval systems. Within the context of building the representation ability of the encoder through passage reconstruction of decoder, it is reasonable to postulate that a ``more demanding'' decoder will necessitate a corresponding increase in the encoder's ability. To this end, we propose a novel token importance aware masking strategy based on pointwise mutual information to intensify the challenge of the decoder. Importantly, our approach can be implemented in an unsupervised manner, without adding additional expenses to the pre-training phase. Our experiments verify that the proposed method is both effective and robust on large-scale supervised passage retrieval datasets and out-of-domain zero-shot retrieval benchmarks.

GeoGLUE: A GeoGraphic Language Understanding Evaluation Benchmark

With a fast developing pace of geographic applications, automatable and intelligent models are essential to be designed to handle the large volume of information. However, few researchers focus on geographic natural language processing, and there has never been a benchmark to build a unified standard. In this work, we propose a GeoGraphic Language Understanding Evaluation benchmark, named GeoGLUE. We collect data from open-released geographic resources and introduce six natural language understanding tasks, including geographic textual similarity on recall, geographic textual similarity on rerank, geographic elements tagging, geographic composition analysis, geographic where what cut, and geographic entity alignment. We also pro vide evaluation experiments and analysis of general baselines, indicating the effectiveness and significance of the GeoGLUE benchmark.

DAMO-NLP at SemEval-2023 Task 2: A Unified Retrieval-augmented System for Multilingual Named Entity Recognition

The MultiCoNER \RNum{2} shared task aims to tackle multilingual named entity recognition (NER) in fine-grained and noisy scenarios, and it inherits the semantic ambiguity and low-context setting of the MultiCoNER \RNum{1} task. To cope with these problems, the previous top systems in the MultiCoNER \RNum{1} either incorporate the knowledge bases or gazetteers. However, they still suffer from insufficient knowledge, limited context length, single retrieval strategy. In this paper, our team \textbf{DAMO-NLP} proposes a unified retrieval-augmented system (U-RaNER) for fine-grained multilingual NER. We perform error analysis on the previous top systems and reveal that their performance bottleneck lies in insufficient knowledge. Also, we discover that the limited context length causes the retrieval knowledge to be invisible to the model. To enhance the retrieval context, we incorporate the entity-centric Wikidata knowledge base, while utilizing the infusion approach to broaden the contextual scope of the model. Also, we explore various search strategies and refine the quality of retrieval knowledge. Our system\footnote{We will release the dataset, code, and scripts of our system at {\small \url{https://github.com/modelscope/AdaSeq/tree/master/examples/U-RaNER}}.} wins 9 out of 13 tracks in the MultiCoNER \RNum{2} shared task. Additionally, we compared our system with ChatGPT, one of the large language models which have unlocked strong capabilities on many tasks. The results show that there is still much room for improvement for ChatGPT on the extraction task.

Zero-Shot Information Extraction via Chatting with ChatGPT

Zero-shot information extraction (IE) aims to build IE systems from the unannotated text. It is challenging due to involving little human intervention. Challenging but worthwhile, zero-shot IE reduces the time and effort that data labeling takes. Recent efforts on large language models (LLMs, e.g., GPT-3, ChatGPT) show promising performance on zero-shot settings, thus inspiring us to explore prompt-based methods. In this work, we ask whether strong IE models can be constructed by directly prompting LLMs. Specifically, we transform the zero-shot IE task into a multi-turn question-answering problem with a two-stage framework (ChatIE). With the power of ChatGPT, we extensively evaluate our framework on three IE tasks: entity-relation triple extract, named entity recognition, and event extraction. Empirical results on six datasets across two languages show that ChatIE achieves impressive performance and even surpasses some full-shot models on several datasets (e.g., NYT11-HRL). We believe that our work could shed light on building IE models with limited resources.

COMBO: A Complete Benchmark for Open KG Canonicalization

Open knowledge graph (KG) consists of (subject, relation, object) triples extracted from millions of raw text. The subject and object noun phrases and the relation in open KG have severe redundancy and ambiguity and need to be canonicalized. Existing datasets for open KG canonicalization only provide gold entity-level canonicalization for noun phrases. In this paper, we present COMBO, a Complete Benchmark for Open KG canonicalization. Compared with existing datasets, we additionally provide gold canonicalization for relation phrases, gold ontology-level canonicalization for noun phrases, as well as source sentences from which triples are extracted. We also propose metrics for evaluating each type of canonicalization. On the COMBO dataset, we empirically compare previously proposed canonicalization methods as well as a few simple baseline methods based on pretrained language models. We find that properly encoding the phrases in a triple using pretrained language models results in better relation canonicalization and ontology-level canonicalization of the noun phrase. We release our dataset, baselines, and evaluation scripts at https://github.com/jeffchy/COMBO/tree/main.

A Multi-Modal Geographic Pre-Training Method

As a core task in location-based services (LBS) (e.g., navigation maps), query and point of interest (POI) matching connects users' intent with real-world geographic information. Recently, pre-trained models (PTMs) have made advancements in many natural language processing (NLP) tasks. Generic text-based PTMs do not have enough geographic knowledge for query-POI matching. To overcome this limitation, related literature attempts to employ domain-adaptive pre-training based on geo-related corpus. However, a query generally contains mentions of multiple geographic objects, such as nearby roads and regions of interest (ROIs). The geographic context (GC), i.e., these diverse geographic objects and their relationships, is therefore pivotal to retrieving the most relevant POI. Single-modal PTMs can barely make use of the important GC and therefore have limited performance. In this work, we propose a novel query-POI matching method Multi-modal Geographic language model (MGeo), which comprises a geographic encoder and a multi-modal interaction module. MGeo represents GC as a new modality and is able to fully extract multi-modal correlations for accurate query-POI matching. Besides, there is no publicly available benchmark for this topic. In order to facilitate further research, we build a new open-source large-scale benchmark Geographic TExtual Similarity (GeoTES). The POIs come from an open-source geographic information system (GIS). The queries are manually generated by annotators to prevent privacy issues. Compared with several strong baselines, the extensive experiment results and detailed ablation analyses on GeoTES demonstrate that our proposed multi-modal pre-training method can significantly improve the query-POI matching capability of generic PTMs, even when the queries' GC is not provided. Our code and dataset are publicly available at https://github.com/PhantomGrapes/MGeo.