EcomGPT: Instruction-tuning Large Language Models with Chain-of-Task Tasks for E-commerce

Recently, instruction-following Large Language Models (LLMs) , represented by ChatGPT, have exhibited exceptional performance in general Natural Language Processing (NLP) tasks. However, the unique characteristics of E-commerce data pose significant challenges to general LLMs. An LLM tailored specifically for E-commerce scenarios, possessing robust cross-dataset/task generalization capabilities, is a pressing necessity. To solve this issue, in this work, we proposed the first e-commerce instruction dataset EcomInstruct, with a total of 2.5 million instruction data. EcomInstruct scales up the data size and task diversity by constructing atomic tasks with E-commerce basic data types, such as product information, user reviews. Atomic tasks are defined as intermediate tasks implicitly involved in solving a final task, which we also call Chain-of-Task tasks. We developed EcomGPT with different parameter scales by training the backbone model BLOOMZ with the EcomInstruct. Benefiting from the fundamental semantic understanding capabilities acquired from the Chain-of-Task tasks, EcomGPT exhibits excellent zero-shot generalization capabilities. Extensive experiments and human evaluations demonstrate that EcomGPT outperforms ChatGPT in term of cross-dataset/task generalization on E-commerce tasks.

SeqGPT: An Out-of-the-box Large Language Model for Open Domain Sequence Understanding

Large language models (LLMs) have shown impressive ability for open-domain NLP tasks. However, LLMs are sometimes too footloose for natural language understanding (NLU) tasks which always have restricted output and input format. Their performances on NLU tasks are highly related to prompts or demonstrations and are shown to be poor at performing several representative NLU tasks, such as event extraction and entity typing. To this end, we present SeqGPT, a bilingual (i.e., English and Chinese) open-source autoregressive model specially enhanced for open-domain natural language understanding. We express all NLU tasks with two atomic tasks, which define fixed instructions to restrict the input and output format but still ``open'' for arbitrarily varied label sets. The model is first instruction-tuned with extremely fine-grained labeled data synthesized by ChatGPT and then further fine-tuned by 233 different atomic tasks from 152 datasets across various domains. The experimental results show that SeqGPT has decent classification and extraction ability, and is capable of performing language understanding tasks on unseen domains. We also conduct empirical studies on the scaling of data and model size as well as on the transfer across tasks. Our model is accessible at https://github.com/Alibaba-NLP/SeqGPT.

EcomGPT: Instruction-tuning Large Language Model with Chain-of-Task Tasks for E-commerce

Recently, instruction-following Large Language Models (LLMs) , represented by ChatGPT, have exhibited exceptional performance in general Natural Language Processing (NLP) tasks. However, the unique characteristics of E-commerce data pose significant challenges to general LLMs. An LLM tailored specifically for E-commerce scenarios, possessing robust cross-dataset/task generalization capabilities, is a pressing necessity. To solve this issue, in this work, we proposed the first e-commerce instruction dataset EcomInstruct, with a total of 2.5 million instruction data. EcomInstruct scales up the data size and task diversity by constructing atomic tasks with E-commerce basic data types, such as product information, user reviews. Atomic tasks are defined as intermediate tasks implicitly involved in solving a final task, which we also call Chain-of-Task tasks. We developed EcomGPT with different parameter scales by training the backbone model BLOOMZ with the EcomInstruct. Benefiting from the fundamental semantic understanding capabilities acquired from the Chain-of-Task tasks, EcomGPT exhibits excellent zero-shot generalization capabilities. Extensive experiments and human evaluations demonstrate that EcomGPT outperforms ChatGPT in term of cross-dataset/task generalization on E-commerce tasks.

Exploring Lottery Prompts for Pre-trained Language Models

Consistently scaling pre-trained language models (PLMs) imposes substantial burdens on model adaptation, necessitating more efficient alternatives to conventional fine-tuning. Given the advantage of prompting in the zero-shot setting and the observed performance fluctuation among different prompts, we explore the instance-level prompt and their generalizability. By searching through the prompt space, we first validate the assumption that for every instance, there is almost always a lottery prompt that induces the correct prediction from the PLM, and such prompt can be obtained at a low cost thanks to the inherent ability of PLMs. Meanwhile, we find that some strong lottery prompts have high performance over the whole training set, and they are equipped with distinguishable linguistic features. Lastly, we attempt to generalize the searched strong lottery prompts to unseen data with prompt ensembling method without any parameter tuning. Experiments are conducted on various types of NLP classification tasks and demonstrate that the proposed method can achieve comparable results with other gradient-free and optimization-free baselines.

Zero-Shot Information Extraction via Chatting with ChatGPT

Zero-shot information extraction (IE) aims to build IE systems from the unannotated text. It is challenging due to involving little human intervention. Challenging but worthwhile, zero-shot IE reduces the time and effort that data labeling takes. Recent efforts on large language models (LLMs, e.g., GPT-3, ChatGPT) show promising performance on zero-shot settings, thus inspiring us to explore prompt-based methods. In this work, we ask whether strong IE models can be constructed by directly prompting LLMs. Specifically, we transform the zero-shot IE task into a multi-turn question-answering problem with a two-stage framework (ChatIE). With the power of ChatGPT, we extensively evaluate our framework on three IE tasks: entity-relation triple extract, named entity recognition, and event extraction. Empirical results on six datasets across two languages show that ChatIE achieves impressive performance and even surpasses some full-shot models on several datasets (e.g., NYT11-HRL). We believe that our work could shed light on building IE models with limited resources.

Recall, Expand and Multi-Candidate Cross-Encode: Fast and Accurate Ultra-Fine Entity Typing

Ultra-fine entity typing (UFET) predicts extremely free-formed types (e.g., president, politician) of a given entity mention (e.g., Joe Biden) in context. State-of-the-art (SOTA) methods use the cross-encoder (CE) based architecture. CE concatenates the mention (and its context) with each type and feeds the pairs into a pretrained language model (PLM) to score their relevance. It brings deeper interaction between mention and types to reach better performance but has to perform N (type set size) forward passes to infer types of a single mention. CE is therefore very slow in inference when the type set is large (e.g., N = 10k for UFET). To this end, we propose to perform entity typing in a recall-expand-filter manner. The recall and expand stages prune the large type set and generate K (K is typically less than 256) most relevant type candidates for each mention. At the filter stage, we use a novel model called MCCE to concurrently encode and score these K candidates in only one forward pass to obtain the final type prediction. We investigate different variants of MCCE and extensive experiments show that MCCE under our paradigm reaches SOTA performance on ultra-fine entity typing and is thousands of times faster than the cross-encoder. We also found MCCE is very effective in fine-grained (130 types) and coarse-grained (9 types) entity typing. Our code is available at \url{https://github.com/modelscope/AdaSeq/tree/master/examples/MCCE}.

Few-shot Classification with Hypersphere Modeling of Prototypes

Metric-based meta-learning is one of the de facto standards in few-shot learning. It composes of representation learning and metrics calculation designs. Previous works construct class representations in different ways, varying from mean output embedding to covariance and distributions. However, using embeddings in space lacks expressivity and cannot capture class information robustly, while statistical complex modeling poses difficulty to metric designs. In this work, we use tensor fields (``areas'') to model classes from the geometrical perspective for few-shot learning. We present a simple and effective method, dubbed hypersphere prototypes (HyperProto), where class information is represented by hyperspheres with dynamic sizes with two sets of learnable parameters: the hypersphere's center and the radius. Extending from points to areas, hyperspheres are much more expressive than embeddings. Moreover, it is more convenient to perform metric-based classification with hypersphere prototypes than statistical modeling, as we only need to calculate the distance from a data point to the surface of the hypersphere. Following this idea, we also develop two variants of prototypes under other measurements. Extensive experiments and analysis on few-shot learning tasks across NLP and CV and comparison with 20+ competitive baselines demonstrate the effectiveness of our approach.

DAMO-NLP at NLPCC-2022 Task 2: Knowledge Enhanced Robust NER for Speech Entity Linking

Speech Entity Linking aims to recognize and disambiguate named entities in spoken languages. Conventional methods suffer gravely from the unfettered speech styles and the noisy transcripts generated by ASR systems. In this paper, we propose a novel approach called Knowledge Enhanced Named Entity Recognition (KENER), which focuses on improving robustness through painlessly incorporating proper knowledge in the entity recognition stage and thus improving the overall performance of entity linking. KENER first retrieves candidate entities for a sentence without mentions, and then utilizes the entity descriptions as extra information to help recognize mentions. The candidate entities retrieved by a dense retrieval module are especially useful when the input is short or noisy. Moreover, we investigate various data sampling strategies and design effective loss functions, in order to improve the quality of retrieved entities in both recognition and disambiguation stages. Lastly, a linking with filtering module is applied as the final safeguard, making it possible to filter out wrongly-recognized mentions. Our system achieves 1st place in Track 1 and 2nd place in Track 2 of NLPCC-2022 Shared Task 2.

Domain-Specific NER via Retrieving Correlated Samples

Successful Machine Learning based Named Entity Recognition models could fail on texts from some special domains, for instance, Chinese addresses and e-commerce titles, where requires adequate background knowledge. Such texts are also difficult for human annotators. In fact, we can obtain some potentially helpful information from correlated texts, which have some common entities, to help the text understanding. Then, one can easily reason out the correct answer by referencing correlated samples. In this paper, we suggest enhancing NER models with correlated samples. We draw correlated samples by the sparse BM25 retriever from large-scale in-domain unlabeled data. To explicitly simulate the human reasoning process, we perform a training-free entity type calibrating by majority voting. To capture correlation features in the training stage, we suggest to model correlated samples by the transformer-based multi-instance cross-encoder. Empirical results on datasets of the above two domains show the efficacy of our methods.

Identifying Chinese Opinion Expressions with Extremely-Noisy Crowdsourcing Annotations

Recent works of opinion expression identification (OEI) rely heavily on the quality and scale of the manually-constructed training corpus, which could be extremely difficult to satisfy. Crowdsourcing is one practical solution for this problem, aiming to create a large-scale but quality-unguaranteed corpus. In this work, we investigate Chinese OEI with extremely-noisy crowdsourcing annotations, constructing a dataset at a very low cost. Following zhang et al. (2021), we train the annotator-adapter model by regarding all annotations as gold-standard in terms of crowd annotators, and test the model by using a synthetic expert, which is a mixture of all annotators. As this annotator-mixture for testing is never modeled explicitly in the training phase, we propose to generate synthetic training samples by a pertinent mixup strategy to make the training and testing highly consistent. The simulation experiments on our constructed dataset show that crowdsourcing is highly promising for OEI, and our proposed annotator-mixup can further enhance the crowdsourcing modeling.