Abstract:The conventional Cranfield paradigm struggles to effectively capture user satisfaction due to its weak correlation between relevance and satisfaction, alongside the high costs of relevance annotation in building test collections. To tackle these issues, our research explores the potential of leveraging large language models (LLMs) to generate multilevel usefulness labels for evaluation. We introduce a new user-centric evaluation framework that integrates users' search context and behavioral data into LLMs. This framework uses a cascading judgment structure designed for multilevel usefulness assessments, drawing inspiration from ordinal regression techniques. Our study demonstrates that when well-guided with context and behavioral information, LLMs can accurately evaluate usefulness, allowing our approach to surpass third-party labeling methods. Furthermore, we conduct ablation studies to investigate the influence of key components within the framework. We also apply the labels produced by our method to predict user satisfaction, with real-world experiments indicating that these labels substantially improve the performance of satisfaction prediction models.
Abstract:The evolution of Large Language Models (LLMs) has significantly advanced multi-turn conversation systems, emphasizing the need for proactive guidance to enhance users' interactions. However, these systems face challenges in dynamically adapting to shifts in users' goals and maintaining low latency for real-time interactions. In the Baidu Search AI assistant, an industrial-scale multi-turn search system, we propose a novel two-phase framework to provide proactive guidance. The first phase, Goal-adaptive Supervised Fine-Tuning (G-SFT), employs a goal adaptation agent that dynamically adapts to user goal shifts and provides goal-relevant contextual information. G-SFT also incorporates scalable knowledge transfer to distill insights from LLMs into a lightweight model for real-time interaction. The second phase, Click-oriented Reinforcement Learning (C-RL), adopts a generate-rank paradigm, systematically constructs preference pairs from user click signals, and proactively improves click-through rates through more engaging guidance. This dual-phase architecture achieves complementary objectives: G-SFT ensures accurate goal tracking, while C-RL optimizes interaction quality through click signal-driven reinforcement learning. Extensive experiments demonstrate that our framework achieves 86.10% accuracy in offline evaluation (+23.95% over baseline) and 25.28% CTR in online deployment (149.06% relative improvement), while reducing inference latency by 69.55% through scalable knowledge distillation.
Abstract:Large language models have achieved remarkable success in various tasks. However, it is challenging for them to learn new tasks incrementally due to catastrophic forgetting. Existing approaches rely on experience replay, optimization constraints, or task differentiation, which encounter strict limitations in real-world scenarios. To address these issues, we propose Joint Flashback Adaptation. We first introduce flashbacks -- a limited number of prompts from old tasks -- when adapting to new tasks and constrain the deviations of the model outputs compared to the original one. We then interpolate latent tasks between flashbacks and new tasks to enable jointly learning relevant latent tasks, new tasks, and flashbacks, alleviating data sparsity in flashbacks and facilitating knowledge sharing for smooth adaptation. Our method requires only a limited number of flashbacks without access to the replay data and is task-agnostic. We conduct extensive experiments on state-of-the-art large language models across 1000+ instruction-following tasks, arithmetic reasoning tasks, and general reasoning tasks. The results demonstrate the superior performance of our method in improving generalization on new tasks and reducing forgetting in old tasks.
Abstract:Retrieval-augmented generation (RAG) integrates large language models ( LLM s) with retrievers to access external knowledge, improving the factuality of LLM generation in knowledge-grounded tasks. To optimize the RAG performance, most previous work independently fine-tunes the retriever to adapt to frozen LLM s or trains the LLMs to use documents retrieved by off-the-shelf retrievers, lacking end-to-end training supervision. Recent work addresses this limitation by jointly training these two components but relies on overly simplifying assumptions of document independence, which has been criticized for being far from real-world scenarios. Thus, effectively optimizing the overall RAG performance remains a critical challenge. We propose a direct retrieval-augmented optimization framework, named DRO, that enables end-to-end training of two key components: (i) a generative knowledge selection model and (ii) an LLM generator. DRO alternates between two phases: (i) document permutation estimation and (ii) re-weighted maximization, progressively improving RAG components through a variational approach. In the estimation step, we treat document permutation as a latent variable and directly estimate its distribution from the selection model by applying an importance sampling strategy. In the maximization step, we calibrate the optimization expectation using importance weights and jointly train the selection model and LLM generator. Our theoretical analysis reveals that DRO is analogous to policy-gradient methods in reinforcement learning. Extensive experiments conducted on five datasets illustrate that DRO outperforms the best baseline with 5%-15% improvements in EM and F1. We also provide in-depth experiments to qualitatively analyze the stability, convergence, and variance of DRO.
Abstract:Generative retrieval (GR) has emerged as a promising paradigm in information retrieval (IR). However, most existing GR models are developed and evaluated using a static document collection, and their performance in dynamic corpora where document collections evolve continuously is rarely studied. In this paper, we first reproduce and systematically evaluate various representative GR approaches over dynamic corpora. Through extensive experiments, we reveal that existing GR models with \textit{text-based} docids show superior generalization to unseen documents. We observe that the more fine-grained the docid design in the GR model, the better its performance over dynamic corpora, surpassing BM25 and even being comparable to dense retrieval methods. While GR models with \textit{numeric-based} docids show high efficiency, their performance drops significantly over dynamic corpora. Furthermore, our experiments find that the underperformance of numeric-based docids is partly due to their excessive tendency toward the initial document set, which likely results from overfitting on the training set. We then conduct an in-depth analysis of the best-performing GR methods. We identify three critical advantages of text-based docids in dynamic corpora: (i) Semantic alignment with language models' pretrained knowledge, (ii) Fine-grained docid design, and (iii) High lexical diversity. Building on these insights, we finally propose a novel multi-docid design that leverages both the efficiency of numeric-based docids and the effectiveness of text-based docids, achieving improved performance in dynamic corpus without requiring additional retraining. Our work offers empirical evidence for advancing GR methods over dynamic corpora and paves the way for developing more generalized yet efficient GR models in real-world search engines.
Abstract:In modern search systems, search engines often suggest relevant queries to users through various panels or components, helping refine their information needs. Traditionally, these recommendations heavily rely on historical search logs to build models, which suffer from cold-start or long-tail issues. Furthermore, tasks such as query suggestion, completion or clarification are studied separately by specific design, which lacks generalizability and hinders adaptation to novel applications. Despite recent attempts to explore the use of LLMs for query recommendation, these methods mainly rely on the inherent knowledge of LLMs or external sources like few-shot examples, retrieved documents, or knowledge bases, neglecting the importance of the calibration and alignment with user feedback, thus limiting their practical utility. To address these challenges, we first propose a general Generative Query Recommendation (GQR) framework that aligns LLM-based query generation with user preference. Specifically, we unify diverse query recommendation tasks by a universal prompt framework, leveraging the instruct-following capability of LLMs for effective generation. Secondly, we align LLMs with user feedback via presenting a CTR-alignment framework, which involves training a query-wise CTR predictor as a process reward model and employing list-wise preference alignment to maximize the click probability of the generated query list. Furthermore, recognizing the inconsistency between LLM knowledge and proactive search intents arising from the separation of user-initiated queries from models, we align LLMs with user initiative via retrieving co-occurrence queries as side information when historical logs are available.
Abstract:Large language models (LLMs) have shown promise in automating travel planning, yet they often fall short in addressing nuanced spatiotemporal rationality. While existing benchmarks focus on basic plan validity, they neglect critical aspects such as route efficiency, POI appeal, and real-time adaptability. This paper introduces TP-RAG, the first benchmark tailored for retrieval-augmented, spatiotemporal-aware travel planning. Our dataset includes 2,348 real-world travel queries, 85,575 fine-grain annotated POIs, and 18,784 high-quality travel trajectory references sourced from online tourist documents, enabling dynamic and context-aware planning. Through extensive experiments, we reveal that integrating reference trajectories significantly improves spatial efficiency and POI rationality of the travel plan, while challenges persist in universality and robustness due to conflicting references and noisy data. To address these issues, we propose EvoRAG, an evolutionary framework that potently synergizes diverse retrieved trajectories with LLMs' intrinsic reasoning. EvoRAG achieves state-of-the-art performance, improving spatiotemporal compliance and reducing commonsense violation compared to ground-up and retrieval-augmented baselines. Our work underscores the potential of hybridizing Web knowledge with LLM-driven optimization, paving the way for more reliable and adaptive travel planning agents.
Abstract:Large Language Models (LLMs) have demonstrated superior listwise ranking performance. However, their superior performance often relies on large-scale parameters (\eg, GPT-4) and a repetitive sliding window process, which introduces significant efficiency challenges. In this paper, we propose \textbf{CoRanking}, a novel collaborative ranking framework that combines small and large ranking models for efficient and effective ranking. CoRanking first employs a small-size reranker to pre-rank all the candidate passages, bringing relevant ones to the top part of the list (\eg, top-20). Then, the LLM listwise reranker is applied to only rerank these top-ranked passages instead of the whole list, substantially enhancing overall ranking efficiency. Although more efficient, previous studies have revealed that the LLM listwise reranker have significant positional biases on the order of input passages. Directly feed the top-ranked passages from small reranker may result in the sub-optimal performance of LLM listwise reranker. To alleviate this problem, we introduce a passage order adjuster trained via reinforcement learning, which reorders the top passages from the small reranker to align with the LLM's preferences of passage order. Extensive experiments on three IR benchmarks demonstrate that CoRanking significantly improves efficiency (reducing ranking latency by about 70\%) while achieving even better effectiveness compared to using only the LLM listwise reranker.
Abstract:Recommender systems (RecSys) are widely used across various modern digital platforms and have garnered significant attention. Traditional recommender systems usually focus only on fixed and simple recommendation scenarios, making it difficult to generalize to new and unseen recommendation tasks in an interactive paradigm. Recently, the advancement of large language models (LLMs) has revolutionized the foundational architecture of RecSys, driving their evolution into more intelligent and interactive personalized recommendation assistants. However, most existing studies rely on fixed task-specific prompt templates to generate recommendations and evaluate the performance of personalized assistants, which limits the comprehensive assessments of their capabilities. This is because commonly used datasets lack high-quality textual user queries that reflect real-world recommendation scenarios, making them unsuitable for evaluating LLM-based personalized recommendation assistants. To address this gap, we introduce RecBench+, a new dataset benchmark designed to access LLMs' ability to handle intricate user recommendation needs in the era of LLMs. RecBench+ encompasses a diverse set of queries that span both hard conditions and soft preferences, with varying difficulty levels. We evaluated commonly used LLMs on RecBench+ and uncovered below findings: 1) LLMs demonstrate preliminary abilities to act as recommendation assistants, 2) LLMs are better at handling queries with explicitly stated conditions, while facing challenges with queries that require reasoning or contain misleading information. Our dataset has been released at https://github.com/jiani-huang/RecBench.git.
Abstract:Tool learning aims to augment large language models (LLMs) with diverse tools, enabling them to act as agents for solving practical tasks. Due to the limited context length of tool-using LLMs, adopting information retrieval (IR) models to select useful tools from large toolsets is a critical initial step. However, the performance of IR models in tool retrieval tasks remains underexplored and unclear. Most tool-use benchmarks simplify this step by manually pre-annotating a small set of relevant tools for each task, which is far from the real-world scenarios. In this paper, we propose ToolRet, a heterogeneous tool retrieval benchmark comprising 7.6k diverse retrieval tasks, and a corpus of 43k tools, collected from existing datasets. We benchmark six types of models on ToolRet. Surprisingly, even the models with strong performance in conventional IR benchmarks, exhibit poor performance on ToolRet. This low retrieval quality degrades the task pass rate of tool-use LLMs. As a further step, we contribute a large-scale training dataset with over 200k instances, which substantially optimizes the tool retrieval ability of IR models.