Shopping Reasoning Bench: An Expert-Authored Benchmark for Multi-Turn Conversational Shopping Assistants

Conversational shopping assistants now serve hundreds of millions of customers, yet no existing benchmark jointly evaluates the open-ended multi-turn reasoning, domain expertise, and criterion-level quality that real shopping conversations demand. Shopping reasoning is unique among language model applications. Unlike factual question answering or verifiable code generation, it requires balancing subjective preferences, budget constraints, and cross-product trade-offs across multi-turn dialogue, capabilities absent from previous e-commerce and general-purpose benchmarks. We introduce the Shopping Reasoning Bench, an expert-authored benchmark of 525 missions (232 single-turn, 293 multi-turn) with 10863 importance-weighted binary rubrics authored by retail domain experts. These criteria are organized under a taxonomy of five reasoning categories and fifteen subcategories covering diverse demands such as preference refinement, trade-off analysis, and compatibility assessment. An evaluation of nine models across three families (GPT, Claude, Gemini) shows that pass rates reach only 57--77% overall. On multi-turn missions, all models score 13--29 points lower on optional above-and-beyond criteria than on required ones, and performance degrades 4--18 points as conversations progress. These gaps show that current models handle basic shopping assistance but fall short of expert-level advice, making Shopping Reasoning Bench a challenging testbed for future shopping assistant development.

Customer-Agent: Overcoming Context Limitations in Ultra-Long Shopping Trajectories via Tool-Augmented Agents and RLVR

Understanding customer shopping trajectories is essential for enabling personalized shopping experiences. However, shopping records (i.e., customer's search, clicks, purchases, etc.) often span long time horizons over multiple years, resulting in extremely long trajectories that pose significant challenges for existing large language models (LLMs). Despite the importance of this problem, existing benchmarks are limited to short customer trajectories, while real-world trajectories from large e-commerce platforms are rarely accessible due to data privacy constraints. To address this gap, we introduce ShopTrajQA, a long-context evaluation benchmark constructed from real-world product information and simulated shopping trajectories. The dataset includes variants of up to 32k and 64k tokens, enabling systematic evaluation of model robustness under varying context lengths. Through comprehensive benchmarking of frontier LLMs, we identify critical performance gaps in reasoning over long shopping trajectory data. To address these challenges, we propose a Customer Agent Framework for ultra-long context management. Leveraging a Reinforcement Learning with Verifiable Rewards (RLVR) agentic training paradigm, our approach stores trajectories as external local files and trains the agent to autonomously retrieve and parse them through code-interpreter interactions (e.g., SQL queries), effectively bypassing the fixed in-context window constraints of LLMs. Experimental results demonstrate that our framework achieves strong performance for ShopTrajQA and shows generalization to other complex reasoning tasks.

Translate-R1: Cost-Aware Translation Tool Use via Reinforcement Learning

The performance gap across languages in LLMs is well documented, and closing it natively requires pretraining or fine-tuning on corpora that, for most languages, do not exist. Translation offers an alternative: converting an input into the model's dominant language unlocks its full capabilities at once. Applying translation to every input, however, is wasteful for languages the model already handles, while leaving the choice to the model fails in the opposite way, as LLMs are overconfident and skip the tool even when they cannot understand the input. Prior work resolves this with language-specific rules, domain heuristics, language identifiers, or external routers, each requiring manual engineering. We instead learn a single policy that decides when to translate from reward alone, developing language- and domain-adaptive introspection that assesses its own comprehension and invokes translation only when it cannot solve a task natively. Using data built by our answer-preserving translation pipeline, we continue RL on the post-trained Qwen3-4B across 22 languages in 3 resource tiers (High, Low, XLow) and 5 domains, and introduce confidence-gated GSPO for cost-sensitive tool use. The gated policy lifts reward over the baseline by +4.6 on High, +23.5 on Low, and +17.5 on XLow. Against an unconstrained policy that almost always translates, it preserves full reward at 63% of the cost and is Pareto-optimal across 87% of the cost-sensitivity range. Additionally, to simulate behavior on a completely unseen language, we create 2 synthetic languages, where our gated policy improves +18.7 over the overconfident baseline that underutilizes the tool even on these incomprehensible inputs. The policy transfers zero-shot to 9 held-out languages, and we analyze how tool use emerges over training, per language and per domain.

Unlocking Latent Value: Taxonomy-Guided Recovery of High-Performing Data from Low-Tier Web Corpora

Dominant web data curation pipelines for pretraining collapse document quality into a single composite score, systematically missing high-value content along dimensions the scorer underweights. We present a taxonomy-driven framework that recovers this value by filtering along semantically meaningful dimensions that composite scores fail to capture. First, building on the ESSENTIAL-WEB taxonomy, we introduce two novel dimensions: timeliness and cultural specificity, both of which show low pairwise NMI with existing ones. We annotate 14M documents using Qwen2.5 32B and distill into a lightweight 0.5B model. To enable rapid corpus-wide annotation, we additionally train a 73M multi-task MLP on E5 embeddings, achieving 50x inference throughput. Second, to navigate the combinatorial explosion of filter configurations, we introduce a compute-efficient two-pass framework: Pass 1 identifies the strongest dimension signals at small scale; Pass 2 constructs and evaluates conjunctive and disjunctive compound filters from the top performers - identifying high-performing configurations at a fraction of full scaling-law cost. Applying the selected filters to deprioritized web data, taxonomy-filtered subsets outperform their unfiltered baselines and even surpass the highest-quality tier. On mid-tier data, our best filter improves over its unfiltered baseline by 12.1% on reasoning, 9.5% on coding, and 2.0% on knowledge benchmarks, exceeding unfiltered top-tier data by 6.7% on reasoning and 13.7% on coding. Furthermore, filtered data from two tiers below the typical production threshold improves by 22.3% on reasoning and 19.5% on coding over its unfiltered baseline, surpassing top-tier data on coding benchmarks. These results establish that vast latent value remains locked in deprioritized web data, and that multi-dimensional taxonomy filtering is a principled, compute-efficient key to unlocking it.

QUBRIC: Co-Designing Queries and Rubrics for RL Beyond Verifiable Rewards

Rubric-based RL is a promising route for extending reinforcement learning beyond verifiable rewards, yet existing methods optimize rubrics while treating the query distribution as fixed. We identify a structural bottleneck: rubric quality is constrained by query structure. Open-ended queries yield vague rubrics; naively narrowing them introduces fabricated references that no model can verify, so all responses fail and training receives no reward signal. We present QUBRIC, a framework that co-designs queries and rubrics. Teacher-derived key points ground the rewriting of open-ended queries into scenario-based, evaluable questions. Contrastive rubric generation then turns teacher-policy gaps into query-level criteria, and learnability filtering retains only informative query-rubric pairs for GRPO training. QUBRIC achieves a +5.5 point gain on ArenaHard over the SFT baseline. Trained only on instruction-following data, it further transfers to three held-out benchmarks spanning legal, moral, and narrative reasoning (+6.3 points on average), with improvements concentrated in reasoning-related dimensions. These results provide evidence that co-designing queries and rubrics can make rubric-based RL a practical complement to RLVR beyond strictly verifiable tasks.

CoMem: Context Management with A Decoupled Long-Context Model

Context management enables agentic models to solve long-horizon tasks through iterative summarization of previous interaction histories. However, this process typically incurs substantial decoding overhead for the extra summarization tokens, which significantly affect the end-to-end response latency at deployment. In this paper, we introduce CoMem, a novel framework that decouples memory management from the primary agent workflow, enabling these processes to execute in parallel. We propose a $k$-step-off asynchronous pipeline that overlaps the memory model's summarization with the agent's inference, effectively masking the latency of context processing. To ensure robustness under this asynchronous setting, we introduce a reward-driven training strategy that aligns the memory model to capture sufficient statistics for the agent's decision-making. Theoretical analysis confirms that CoMem offers a superior efficiency-effectiveness trade-off compared to coupled architectures. Our extensive experimental results on SWE-Bench-Verified show that CoMem provides 1.4x latency improvements upon vanilla long-context solutions while preserving most of the performance. Furthermore, we demonstrate that these latency gains scale favorably with increased system throughput, offering a modular path forward for the independent optimization of agent reasoning and memory compression.

Learning with Rare Success but Rich Feedback via Reflection-Enhanced Self-Distillation

Enabling Large Language Models (LLMs) to continuously improve from environmental interactions is a central challenge in post-training. While on-policy self-distillation offers a promising paradigm, existing methods predominantly treat environmental feedback as a passive conditioning signal. Consequently, they heavily rely on successful demonstrations and struggle to learn in rare-success regimes. To bridge this gap, we introduce Reflection-Enhanced Self-Distillation (RESD), a framework that transforms raw failure feedback into an active source of corrective supervision. Instead of passively appending feedback, RESD interprets failed trajectories by generating retrospective reflections to diagnose local errors, and curates a persistent global playbook to preserve reusable lessons across training steps. The enriched context enables the self-teacher to provide actionable token-level supervision even in the absence of successful rollouts. Empirical evaluations on multiple continual learning tasks demonstrate that RESD substantially outperforms standard self-distillation baselines. Furthermore, RESD achieves significantly faster early-stage improvement than GRPO with $8\times$ samples using only a single rollout per prompt, highlighting its superior interaction efficiency.

Expert Upcycling: Shifting the Compute-Efficient Frontier of Mixture-of-Experts

Mixture-of-Experts (MoE) has become the dominant architecture for scaling large language models: frontier models routinely decouple total parameters from per-token computation through sparse expert routing. Scaling laws show that under fixed active computation, model quality scales predictably with total parameters, and MoEs realize this by increasing expert count. However, training large MoEs is expensive, as memory requirements and inter-device communication both scale with total parameter count. We propose expert upcycling, a method for progressively expanding MoE capacity by increasing the number of experts during continued pre-training (CPT). Given a trained E-expert model, the upcycling operator constructs an mE-expert model through expert duplication and router extension while holding top-K routing fixed, preserving per-token inference cost. Duplication provides a warm initialization: the expanded model inherits the source checkpoint's learned representations, starting from a substantially lower loss than random initialization. Subsequent CPT then breaks the symmetry among duplicated experts to drive specialization. We formalize the upcycling operator and develop a theoretical framework decomposing the quality gap into a capacity term and an initialization term. We further introduce utility-based expert selection, which uses gradient-based importance scores to guide non-uniform duplication, more than tripling gap closure when CPT is limited. In our 7B-13B total parameter experiments, the upcycled model matches the fixed-size baseline on validation loss while saving 32% of GPU hours. Comprehensive ablations across model scales, activation ratios, MoE architectures, and training budgets yield a practical recipe for deploying expert upcycling, establishing it as a principled, compute-efficient alternative to training large MoE models from scratch.

Dictionary-Aligned Concept Control for Safeguarding Multimodal LLMs

Multimodal Large Language Models (MLLMs) have been shown to be vulnerable to malicious queries that can elicit unsafe responses. Recent work uses prompt engineering, response classification, or finetuning to improve MLLM safety. Nevertheless, such approaches are often ineffective against evolving malicious patterns, may require rerunning the query, or demand heavy computational resources. Steering the activations of a frozen model at inference time has recently emerged as a flexible and effective solution. However, existing steering methods for MLLMs typically handle only a narrow set of safety-related concepts or struggle to adjust specific concepts without affecting others. To address these challenges, we introduce Dictionary-Aligned Concept Control (DACO), a framework that utilizes a curated concept dictionary and a Sparse Autoencoder (SAE) to provide granular control over MLLM activations. First, we curate a dictionary of 15,000 multimodal concepts by retrieving over 400,000 caption-image stimuli and summarizing their activations into concept directions. We name the dataset DACO-400K. Second, we show that the curated dictionary can be used to intervene activations via sparse coding. Third, we propose a new steering approach that uses our dictionary to initialize the training of an SAE and automatically annotate the semantics of the SAE atoms for safeguarding MLLMs. Experiments on multiple MLLMs (e.g., QwenVL, LLaVA, InternVL) across safety benchmarks (e.g., MM-SafetyBench, JailBreakV) show that DACO significantly improves MLLM safety while maintaining general-purpose capabilities.

Controllable and Verifiable Tool-Use Data Synthesis for Agentic Reinforcement Learning

Existing synthetic tool-use corpora are primarily designed for offline supervised fine-tuning, yet reinforcement learning (RL) requires executable environments that support reward-checkable online rollouts. We propose COVERT, a two-stage pipeline that first generates reliable base tool-use trajectories through self-evolving synthesis with multi-level validation, and then applies oracle-preserving augmentations that systematically increase environmental complexity. These augmentations introduce distractor tools, indirect or ambiguous user queries, and noisy, multi-format, or erroneous tool outputs, while strictly preserving oracle tool calls and final answers as ground truth. This design enables automatic reward computation via reference matching for standard cases and lightweight judge-assisted verification for special behaviors such as error detection, supporting RL optimization of tool-calling policies. On Qwen2.5-Instruct-14B, COVERT-RL improves overall accuracy on BFCL v3 from 56.5 to 59.9 and on ACEBench from 53.0 to 59.3, with minimal regressions on general-ability benchmarks; when stacked on SFT, it further reaches 62.1 and 61.8, confirming additive gains. These results suggest that oracle-preserving synthetic environments offer a practical RL refinement stage, complementary to SFT, for improving tool-use robustness under ambiguity and unreliable tool feedback.