Robust Reinforcement Learning from Corrupted Human Feedback

Reinforcement learning from human feedback (RLHF) provides a principled framework for aligning AI systems with human preference data. For various reasons, e.g., personal bias, context ambiguity, lack of training, etc, human annotators may give incorrect or inconsistent preference labels. To tackle this challenge, we propose a robust RLHF approach -- $R^3M$, which models the potentially corrupted preference label as sparse outliers. Accordingly, we formulate the robust reward learning as an $\ell_1$-regularized maximum likelihood estimation problem. Computationally, we develop an efficient alternating optimization algorithm, which only incurs negligible computational overhead compared with the standard RLHF approach. Theoretically, we prove that under proper regularity conditions, $R^3M$ can consistently learn the underlying reward and identify outliers, provided that the number of outlier labels scales sublinearly with the preference sample size. Furthermore, we remark that $R^3M$ is versatile and can be extended to various preference optimization methods, including direct preference optimization (DPO). Our experiments on robotic control and natural language generation with large language models (LLMs) show that $R^3M$ improves robustness of the reward against several types of perturbations to the preference data.

Adaptive Preference Scaling for Reinforcement Learning with Human Feedback

Reinforcement learning from human feedback (RLHF) is a prevalent approach to align AI systems with human values by learning rewards from human preference data. Due to various reasons, however, such data typically takes the form of rankings over pairs of trajectory segments, which fails to capture the varying strengths of preferences across different pairs. In this paper, we propose a novel adaptive preference loss, underpinned by distributionally robust optimization (DRO), designed to address this uncertainty in preference strength. By incorporating an adaptive scaling parameter into the loss for each pair, our method increases the flexibility of the reward function. Specifically, it assigns small scaling parameters to pairs with ambiguous preferences, leading to more comparable rewards, and large scaling parameters to those with clear preferences for more distinct rewards. Computationally, our proposed loss function is strictly convex and univariate with respect to each scaling parameter, enabling its efficient optimization through a simple second-order algorithm. Our method is versatile and can be readily adapted to various preference optimization frameworks, including direct preference optimization (DPO). Our experiments with robotic control and natural language generation with large language models (LLMs) show that our method not only improves policy performance but also aligns reward function selection more closely with policy optimization, simplifying the hyperparameter tuning process.

SMURF-THP: Score Matching-based UnceRtainty quantiFication for Transformer Hawkes Process

Transformer Hawkes process models have shown to be successful in modeling event sequence data. However, most of the existing training methods rely on maximizing the likelihood of event sequences, which involves calculating some intractable integral. Moreover, the existing methods fail to provide uncertainty quantification for model predictions, e.g., confidence intervals for the predicted event's arrival time. To address these issues, we propose SMURF-THP, a score-based method for learning Transformer Hawkes process and quantifying prediction uncertainty. Specifically, SMURF-THP learns the score function of events' arrival time based on a score-matching objective that avoids the intractable computation. With such a learned score function, we can sample arrival time of events from the predictive distribution. This naturally allows for the quantification of uncertainty by computing confidence intervals over the generated samples. We conduct extensive experiments in both event type prediction and uncertainty quantification of arrival time. In all the experiments, SMURF-THP outperforms existing likelihood-based methods in confidence calibration while exhibiting comparable prediction accuracy.

Situated Natural Language Explanations

Natural language is among the most accessible tools for explaining decisions to humans, and large pretrained language models (PLMs) have demonstrated impressive abilities to generate coherent natural language explanations (NLE). The existing NLE research perspectives do not take the audience into account. An NLE can have high textual quality, but it might not accommodate audiences' needs and preference. To address this limitation, we propose an alternative perspective, situated NLE, including a situated generation framework and a situated evaluation framework. On the generation side, we propose simple prompt engineering methods that adapt the NLEs to situations. In human studies, the annotators preferred the situated NLEs. On the evaluation side, we set up automated evaluation scores in lexical, semantic, and pragmatic categories. The scores can be used to select the most suitable prompts to generate NLEs. Situated NLE provides a perspective to conduct further research on automatic NLE generations.

Amazon-M2: A Multilingual Multi-locale Shopping Session Dataset for Recommendation and Text Generation

Modeling customer shopping intentions is a crucial task for e-commerce, as it directly impacts user experience and engagement. Thus, accurately understanding customer preferences is essential for providing personalized recommendations. Session-based recommendation, which utilizes customer session data to predict their next interaction, has become increasingly popular. However, existing session datasets have limitations in terms of item attributes, user diversity, and dataset scale. As a result, they cannot comprehensively capture the spectrum of user behaviors and preferences. To bridge this gap, we present the Amazon Multilingual Multi-locale Shopping Session Dataset, namely Amazon-M2. It is the first multilingual dataset consisting of millions of user sessions from six different locales, where the major languages of products are English, German, Japanese, French, Italian, and Spanish. Remarkably, the dataset can help us enhance personalization and understanding of user preferences, which can benefit various existing tasks as well as enable new tasks. To test the potential of the dataset, we introduce three tasks in this work: (1) next-product recommendation, (2) next-product recommendation with domain shifts, and (3) next-product title generation. With the above tasks, we benchmark a range of algorithms on our proposed dataset, drawing new insights for further research and practice. In addition, based on the proposed dataset and tasks, we hosted a competition in the KDD CUP 2023 and have attracted thousands of users and submissions. The winning solutions and the associated workshop can be accessed at our website https://kddcup23.github.io/.

Graph Reasoning for Question Answering with Triplet Retrieval

Answering complex questions often requires reasoning over knowledge graphs (KGs). State-of-the-art methods often utilize entities in questions to retrieve local subgraphs, which are then fed into KG encoder, e.g. graph neural networks (GNNs), to model their local structures and integrated into language models for question answering. However, this paradigm constrains retrieved knowledge in local subgraphs and discards more diverse triplets buried in KGs that are disconnected but useful for question answering. In this paper, we propose a simple yet effective method to first retrieve the most relevant triplets from KGs and then rerank them, which are then concatenated with questions to be fed into language models. Extensive results on both CommonsenseQA and OpenbookQA datasets show that our method can outperform state-of-the-art up to 4.6% absolute accuracy.

CCGen: Explainable Complementary Concept Generation in E-Commerce

We propose and study Complementary Concept Generation (CCGen): given a concept of interest, e.g., "Digital Cameras", generating a list of complementary concepts, e.g., 1) Camera Lenses 2) Batteries 3) Camera Cases 4) Memory Cards 5) Battery Chargers. CCGen is beneficial for various applications like query suggestion and item recommendation, especially in the e-commerce domain. To solve CCGen, we propose to train language models to generate ranked lists of concepts with a two-step training strategy. We also teach the models to generate explanations by incorporating explanations distilled from large teacher models. Extensive experiments and analysis demonstrate that our model can generate high-quality concepts complementary to the input concept while producing explanations to justify the predictions.

Harnessing the Power of LLMs in Practice: A Survey on ChatGPT and Beyond

This paper presents a comprehensive and practical guide for practitioners and end-users working with Large Language Models (LLMs) in their downstream natural language processing (NLP) tasks. We provide discussions and insights into the usage of LLMs from the perspectives of models, data, and downstream tasks. Firstly, we offer an introduction and brief summary of current GPT- and BERT-style LLMs. Then, we discuss the influence of pre-training data, training data, and test data. Most importantly, we provide a detailed discussion about the use and non-use cases of large language models for various natural language processing tasks, such as knowledge-intensive tasks, traditional natural language understanding tasks, natural language generation tasks, emergent abilities, and considerations for specific tasks.We present various use cases and non-use cases to illustrate the practical applications and limitations of LLMs in real-world scenarios. We also try to understand the importance of data and the specific challenges associated with each NLP task. Furthermore, we explore the impact of spurious biases on LLMs and delve into other essential considerations, such as efficiency, cost, and latency, to ensure a comprehensive understanding of deploying LLMs in practice. This comprehensive guide aims to provide researchers and practitioners with valuable insights and best practices for working with LLMs, thereby enabling the successful implementation of these models in a wide range of NLP tasks. A curated list of practical guide resources of LLMs, regularly updated, can be found at \url{https://github.com/Mooler0410/LLMsPracticalGuide}.

HomoDistil: Homotopic Task-Agnostic Distillation of Pre-trained Transformers

Knowledge distillation has been shown to be a powerful model compression approach to facilitate the deployment of pre-trained language models in practice. This paper focuses on task-agnostic distillation. It produces a compact pre-trained model that can be easily fine-tuned on various tasks with small computational costs and memory footprints. Despite the practical benefits, task-agnostic distillation is challenging. Since the teacher model has a significantly larger capacity and stronger representation power than the student model, it is very difficult for the student to produce predictions that match the teacher's over a massive amount of open-domain training data. Such a large prediction discrepancy often diminishes the benefits of knowledge distillation. To address this challenge, we propose Homotopic Distillation (HomoDistil), a novel task-agnostic distillation approach equipped with iterative pruning. Specifically, we initialize the student model from the teacher model, and iteratively prune the student's neurons until the target width is reached. Such an approach maintains a small discrepancy between the teacher's and student's predictions throughout the distillation process, which ensures the effectiveness of knowledge transfer. Extensive experiments demonstrate that HomoDistil achieves significant improvements on existing baselines.

Short Text Pre-training with Extended Token Classification for E-commerce Query Understanding

E-commerce query understanding is the process of inferring the shopping intent of customers by extracting semantic meaning from their search queries. The recent progress of pre-trained masked language models (MLM) in natural language processing is extremely attractive for developing effective query understanding models. Specifically, MLM learns contextual text embedding via recovering the masked tokens in the sentences. Such a pre-training process relies on the sufficient contextual information. It is, however, less effective for search queries, which are usually short text. When applying masking to short search queries, most contextual information is lost and the intent of the search queries may be changed. To mitigate the above issues for MLM pre-training on search queries, we propose a novel pre-training task specifically designed for short text, called Extended Token Classification (ETC). Instead of masking the input text, our approach extends the input by inserting tokens via a generator network, and trains a discriminator to identify which tokens are inserted in the extended input. We conduct experiments in an E-commerce store to demonstrate the effectiveness of ETC.