CO3: Low-resource Contrastive Co-training for Generative Conversational Query Rewrite

Generative query rewrite generates reconstructed query rewrites using the conversation history while rely heavily on gold rewrite pairs that are expensive to obtain. Recently, few-shot learning is gaining increasing popularity for this task, whereas these methods are sensitive to the inherent noise due to limited data size. Besides, both attempts face performance degradation when there exists language style shift between training and testing cases. To this end, we study low-resource generative conversational query rewrite that is robust to both noise and language style shift. The core idea is to utilize massive unlabeled data to make further improvements via a contrastive co-training paradigm. Specifically, we co-train two dual models (namely Rewriter and Simplifier) such that each of them provides extra guidance through pseudo-labeling for enhancing the other in an iterative manner. We also leverage contrastive learning with data augmentation, which enables our model pay more attention on the truly valuable information than the noise. Extensive experiments demonstrate the superiority of our model under both few-shot and zero-shot scenarios. We also verify the better generalization ability of our model when encountering language style shift.

How Can Large Language Models Understand Spatial-Temporal Data?

While Large Language Models (LLMs) dominate tasks like natural language processing and computer vision, harnessing their power for spatial-temporal forecasting remains challenging. The disparity between sequential text and complex spatial-temporal data hinders this application. To address this issue, this paper introduces STG-LLM, an innovative approach empowering LLMs for spatial-temporal forecasting. We tackle the data mismatch by proposing: 1) STG-Tokenizer: This spatial-temporal graph tokenizer transforms intricate graph data into concise tokens capturing both spatial and temporal relationships; 2) STG-Adapter: This minimalistic adapter, consisting of linear encoding and decoding layers, bridges the gap between tokenized data and LLM comprehension. By fine-tuning only a small set of parameters, it can effectively grasp the semantics of tokens generated by STG-Tokenizer, while preserving the original natural language understanding capabilities of LLMs. Extensive experiments on diverse spatial-temporal benchmark datasets show that STG-LLM successfully unlocks LLM potential for spatial-temporal forecasting. Remarkably, our approach achieves competitive performance on par with dedicated SOTA methods.

McQueen: a Benchmark for Multimodal Conversational Query Rewrite

The task of query rewrite aims to convert an in-context query to its fully-specified version where ellipsis and coreference are completed and referred-back according to the history context. Although much progress has been made, less efforts have been paid to real scenario conversations that involve drawing information from more than one modalities. In this paper, we propose the task of multimodal conversational query rewrite (McQR), which performs query rewrite under the multimodal visual conversation setting. We collect a large-scale dataset named McQueen based on manual annotation, which contains 15k visual conversations and over 80k queries where each one is associated with a fully-specified rewrite version. In addition, for entities appearing in the rewrite, we provide the corresponding image box annotation. We then use the McQueen dataset to benchmark a state-of-the-art method for effectively tackling the McQR task, which is based on a multimodal pre-trained model with pointer generator. Extensive experiments are performed to demonstrate the effectiveness of our model on this task\footnote{The dataset and code of this paper are both available in \url{https://github.com/yfyuan01/MQR}

Can You be More Social? Injecting Politeness and Positivity into Task-Oriented Conversational Agents

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide users through tasks. The first component of the research in this paper applies statistical modeling techniques to understand conversations between users and human agents for customer service. Analyses show that social language used by human agents is associated with greater users' responsiveness and task completion. The second component of the research is the construction of a conversational agent model capable of injecting social language into an agent's responses while still preserving content. The model uses a sequence-to-sequence deep learning architecture, extended with a social language understanding element. Evaluation in terms of content preservation and social language level using both human judgment and automatic linguistic measures shows that the model can generate responses that enable agents to address users' issues in a more socially appropriate way.

Joint Contextual Modeling for ASR Correction and Language Understanding

The quality of automatic speech recognition (ASR) is critical to Dialogue Systems as ASR errors propagate to and directly impact downstream tasks such as language understanding (LU). In this paper, we propose multi-task neural approaches to perform contextual language correction on ASR outputs jointly with LU to improve the performance of both tasks simultaneously. To measure the effectiveness of this approach we used a public benchmark, the 2nd Dialogue State Tracking (DSTC2) corpus. As a baseline approach, we trained task-specific Statistical Language Models (SLM) and fine-tuned state-of-the-art Generalized Pre-training (GPT) Language Model to re-rank the n-best ASR hypotheses, followed by a model to identify the dialog act and slots. i) We further trained ranker models using GPT and Hierarchical CNN-RNN models with discriminatory losses to detect the best output given n-best hypotheses. We extended these ranker models to first select the best ASR output and then identify the dialogue act and slots in an end to end fashion. ii) We also proposed a novel joint ASR error correction and LU model, a word confusion pointer network (WCN-Ptr) with multi-head self-attention on top, which consumes the word confusions populated from the n-best. We show that the error rates of off the shelf ASR and following LU systems can be reduced significantly by 14% relative with joint models trained using small amounts of in-domain data.