Improving Factual Consistency for Knowledge-Grounded Dialogue Systems via Knowledge Enhancement and Alignment

Pretrained language models (PLMs) based knowledge-grounded dialogue systems are prone to generate responses that are factually inconsistent with the provided knowledge source. In such inconsistent responses, the dialogue models fail to accurately express the external knowledge they rely upon. Inspired by previous work which identified that feed-forward networks (FFNs) within Transformers are responsible for factual knowledge expressions, we investigate two methods to efficiently improve the factual expression capability {of FFNs} by knowledge enhancement and alignment respectively. We first propose \textsc{K-Dial}, which {explicitly} introduces {extended FFNs in Transformers to enhance factual knowledge expressions} given the specific patterns of knowledge-grounded dialogue inputs. Additionally, we apply the reinforcement learning for factual consistency (RLFC) method to implicitly adjust FFNs' expressions in responses by aligning with gold knowledge for the factual consistency preference. To comprehensively assess the factual consistency and dialogue quality of responses, we employ extensive automatic measures and human evaluations including sophisticated fine-grained NLI-based metrics. Experimental results on WoW and CMU\_DoG datasets demonstrate that our methods efficiently enhance the ability of the FFN module to convey factual knowledge, validating the efficacy of improving factual consistency for knowledge-grounded dialogue systems.

Large Language Models as Source Planner for Personalized Knowledge-grounded Dialogue

Open-domain dialogue system usually requires different sources of knowledge to generate more informative and evidential responses. However, existing knowledge-grounded dialogue systems either focus on a single knowledge source or overlook the dependency between multiple sources of knowledge, which may result in generating inconsistent or even paradoxical responses. To incorporate multiple knowledge sources and dependencies between them, we propose SAFARI, a novel framework that leverages the exceptional capabilities of large language models (LLMs) in planning, understanding, and incorporating under both supervised and unsupervised settings. Specifically, SAFARI decouples the knowledge grounding into multiple sources and response generation, which allows easy extension to various knowledge sources including the possibility of not using any sources. To study the problem, we construct a personalized knowledge-grounded dialogue dataset \textit{\textbf{K}nowledge \textbf{B}ehind \textbf{P}ersona}~(\textbf{KBP}), which is the first to consider the dependency between persona and implicit knowledge. Experimental results on the KBP dataset demonstrate that the SAFARI framework can effectively produce persona-consistent and knowledge-enhanced responses.

SELF: Language-Driven Self-Evolution for Large Language Model

Large Language Models (LLMs) have showcased remarkable versatility across diverse domains. However, the pathway toward autonomous model development, a cornerstone for achieving human-level learning and advancing autonomous AI, remains largely uncharted. We introduce an innovative approach, termed "SELF" (Self-Evolution with Language Feedback). This methodology empowers LLMs to undergo continual self-evolution. Furthermore, SELF employs language-based feedback as a versatile and comprehensive evaluative tool, pinpointing areas for response refinement and bolstering the stability of self-evolutionary training. Initiating with meta-skill learning, SELF acquires foundational meta-skills with a focus on self-feedback and self-refinement. These meta-skills are critical, guiding the model's subsequent self-evolution through a cycle of perpetual training with self-curated data, thereby enhancing its intrinsic abilities. Given unlabeled instructions, SELF equips the model with the capability to autonomously generate and interactively refine responses. This synthesized training data is subsequently filtered and utilized for iterative fine-tuning, enhancing the model's capabilities. Experimental results on representative benchmarks substantiate that SELF can progressively advance its inherent abilities without the requirement of human intervention, thereby indicating a viable pathway for autonomous model evolution. Additionally, SELF can employ online self-refinement strategy to produce responses of superior quality. In essence, the SELF framework signifies a progressive step towards autonomous LLM development, transforming the LLM from a mere passive recipient of information into an active participant in its own evolution.

TPE: Towards Better Compositional Reasoning over Conceptual Tools with Multi-persona Collaboration

Large language models (LLMs) have demonstrated exceptional performance in planning the use of various functional tools, such as calculators and retrievers, particularly in question-answering tasks. In this paper, we expand the definition of these tools, centering on conceptual tools within the context of dialogue systems. A conceptual tool specifies a cognitive concept that aids systematic or investigative thought. These conceptual tools play important roles in practice, such as multiple psychological or tutoring strategies being dynamically applied in a single turn to compose helpful responses. To further enhance the reasoning and planning capability of LLMs with these conceptual tools, we introduce a multi-persona collaboration framework: Think-Plan-Execute (TPE). This framework decouples the response generation process into three distinct roles: Thinker, Planner, and Executor. Specifically, the Thinker analyzes the internal status exhibited in the dialogue context, such as user emotions and preferences, to formulate a global guideline. The Planner then generates executable plans to call different conceptual tools (e.g., sources or strategies), while the Executor compiles all intermediate results into a coherent response. This structured approach not only enhances the explainability and controllability of responses but also reduces token redundancy. We demonstrate the effectiveness of TPE across various dialogue response generation tasks, including multi-source (FoCus) and multi-strategy interactions (CIMA and PsyQA). This reveals its potential to handle real-world dialogue interactions that require more complicated tool learning beyond just functional tools. The full code and data will be released for reproduction.

Aligning Large Language Models with Human: A Survey

Large Language Models (LLMs) trained on extensive textual corpora have emerged as leading solutions for a broad array of Natural Language Processing (NLP) tasks. Despite their notable performance, these models are prone to certain limitations such as misunderstanding human instructions, generating potentially biased content, or factually incorrect (hallucinated) information. Hence, aligning LLMs with human expectations has become an active area of interest within the research community. This survey presents a comprehensive overview of these alignment technologies, including the following aspects. (1) Data collection: the methods for effectively collecting high-quality instructions for LLM alignment, including the use of NLP benchmarks, human annotations, and leveraging strong LLMs. (2) Training methodologies: a detailed review of the prevailing training methods employed for LLM alignment. Our exploration encompasses Supervised Fine-tuning, both Online and Offline human preference training, along with parameter-efficient training mechanisms. (3) Model Evaluation: the methods for evaluating the effectiveness of these human-aligned LLMs, presenting a multifaceted approach towards their assessment. In conclusion, we collate and distill our findings, shedding light on several promising future research avenues in the field. This survey, therefore, serves as a valuable resource for anyone invested in understanding and advancing the alignment of LLMs to better suit human-oriented tasks and expectations. An associated GitHub link collecting the latest papers is available at https://github.com/GaryYufei/AlignLLMHumanSurvey.

DecompEval: Evaluating Generated Texts as Unsupervised Decomposed Question Answering

Existing evaluation metrics for natural language generation (NLG) tasks face the challenges on generalization ability and interpretability. Specifically, most of the well-performed metrics are required to train on evaluation datasets of specific NLG tasks and evaluation dimensions, which may cause over-fitting to task-specific datasets. Furthermore, existing metrics only provide an evaluation score for each dimension without revealing the evidence to interpret how this score is obtained. To deal with these challenges, we propose a simple yet effective metric called DecompEval. This metric formulates NLG evaluation as an instruction-style question answering task and utilizes instruction-tuned pre-trained language models (PLMs) without training on evaluation datasets, aiming to enhance the generalization ability. To make the evaluation process more interpretable, we decompose our devised instruction-style question about the quality of generated texts into the subquestions that measure the quality of each sentence. The subquestions with their answers generated by PLMs are then recomposed as evidence to obtain the evaluation result. Experimental results show that DecompEval achieves state-of-the-art performance in untrained metrics for evaluating text summarization and dialogue generation, which also exhibits strong dimension-level / task-level generalization ability and interpretability.

Self-Critique Prompting with Large Language Models for Inductive Instructions

Numerous works are proposed to improve or evaluate the capabilities of Large language models (LLMs) to fulfill user instructions. However, they neglect the possibility that user inputs may inherently contain incorrect information due to users' false beliefs or malicious intents. In this way, blindly adhering to users' false content will cause deception and harm. To address this problem, we propose a challenging benchmark consisting of Inductive Instructions (INDust) to evaluate whether LLMs could resist these instructions. The INDust includes 15K instructions across three categories: Fact-Checking Instructions, Questions based on False Premises, and Creative Instructions based on False Premises. Our experiments on several strong LLMs reveal that current LLMs can be easily deceived by INDust into generating misleading and malicious statements. Hence we employ Self-Critique prompting to encourage LLMs to not only critique themselves like in previous works but also the users, which show remarkable improvement in handling inductive instructions under both zero-shot and few-shot settings.

ReSee: Responding through Seeing Fine-grained Visual Knowledge in Open-domain Dialogue

Incorporating visual knowledge into text-only dialogue systems has become a potential direction to imitate the way humans think, imagine, and communicate. However, existing multimodal dialogue systems are either confined by the scale and quality of available datasets or the coarse concept of visual knowledge. To address these issues, we provide a new paradigm of constructing multimodal dialogues as well as two datasets extended from text-only dialogues under such paradigm (ReSee-WoW, ReSee-DD). We propose to explicitly split the visual knowledge into finer granularity (``turn-level'' and ``entity-level''). To further boost the accuracy and diversity of augmented visual information, we retrieve them from the Internet or a large image dataset. To demonstrate the superiority and universality of the provided visual knowledge, we propose a simple but effective framework ReSee to add visual representation into vanilla dialogue models by modality concatenations. We also conduct extensive experiments and ablations w.r.t. different model configurations and visual knowledge settings. Empirical, encouraging results not only demonstrate the effectiveness of introducing visual knowledge at both entity and turn level but also verify the proposed model ReSee outperforms several state-of-the-art methods on automatic and human evaluations. By leveraging text and vision knowledge, ReSee can produce informative responses with real-world visual concepts.

Chain-of-thought prompting for responding to in-depth dialogue questions with LLM

The way and content in which users ask questions can provide insight into their current status, including their personality, emotions, and psychology. Instead of directly prompting the large language models (LLMs), we explore how chain-of-thought prompting helps in this scenario to perform reasoning and planning according to user status, aiming to provide a more personalized and engaging experience for the user query. To this end, we first construct a benchmark of 6 dialogue or question-answering datasets in both English and Chinese, covering 3 different aspects of user status (\textit{including} \textit{personality}, \textit{emotion}, and \textit{psychology}). Then we prompt the LLMs to generate the response regarding the user status as intermediate reasoning processing. We propose a novel demonstration selection strategy using the semantic similarity of intermediate reasoning instead of test queries. To evaluate the effectiveness and robustness of our approach, we conduct extensive experiments with 7 LLMs under zero-shot and one-shot settings. The experimental results show that our approach consistently outperforms standard prompting in terms of both \textit{helpfulness} and \textit{acceptness} across all datasets, regardless of the LLMs used. The code and dataset can be found at \url{https://github.com/ruleGreen/Dialogue\_CoT.git}.

MoralDial: A Framework to Train and Evaluate Moral Dialogue Systems via Constructing Moral Discussions

Morality in dialogue systems has raised great attention in research recently. A moral dialogue system could better connect users and enhance conversation engagement by gaining users' trust. In this paper, we propose a framework, MoralDial to train and evaluate moral dialogue systems. In our framework, we first explore the communication mechanisms of morality and resolve expressed morality into four sub-modules. The sub-modules indicate the roadmap for building a moral dialogue system. Based on that, we design a simple yet effective method: constructing moral discussions from Rules of Thumb (RoTs) between simulated specific users and the dialogue system. The constructed discussion consists of expressing, explaining, and revising the moral views in dialogue exchanges, which makes conversational models learn morality well in a natural manner. Furthermore, we propose a novel evaluation method in the framework. We evaluate the multiple aspects of morality by judging the relation between dialogue responses and RoTs in discussions, where the multifaceted nature of morality is particularly considered. Automatic and manual experiments demonstrate that our framework is promising to train and evaluate moral dialogue systems.