AI Delegates with a Dual Focus: Ensuring Privacy and Strategic Self-Disclosure

Large language model (LLM)-based AI delegates are increasingly utilized to act on behalf of users, assisting them with a wide range of tasks through conversational interfaces. Despite their advantages, concerns arise regarding the potential risk of privacy leaks, particularly in scenarios involving social interactions. While existing research has focused on protecting privacy by limiting the access of AI delegates to sensitive user information, many social scenarios require disclosing private details to achieve desired outcomes, necessitating a balance between privacy protection and disclosure. To address this challenge, we conduct a pilot study to investigate user preferences for AI delegates across various social relations and task scenarios, and then propose a novel AI delegate system that enables privacy-conscious self-disclosure. Our user study demonstrates that the proposed AI delegate strategically protects privacy, pioneering its use in diverse and dynamic social interactions.

Turn Every Application into an Agent: Towards Efficient Human-Agent-Computer Interaction with API-First LLM-Based Agents

Multimodal large language models (MLLMs) have enabled LLM-based agents to directly interact with application user interfaces (UIs), enhancing agents' performance in complex tasks. However, these agents often suffer from high latency and low reliability due to the extensive sequential UI interactions. To address this issue, we propose AXIS, a novel LLM-based agents framework prioritize actions through application programming interfaces (APIs) over UI actions. This framework also facilitates the creation and expansion of APIs through automated exploration of applications. Our experiments on Office Word demonstrate that AXIS reduces task completion time by 65%-70% and cognitive workload by 38%-53%, while maintaining accuracy of 97%-98% compare to humans. Our work contributes to a new human-agent-computer interaction (HACI) framework and a fresh UI design principle for application providers in the era of LLMs. It also explores the possibility of turning every applications into agents, paving the way towards an agent-centric operating system (Agent OS).

EfficientRAG: Efficient Retriever for Multi-Hop Question Answering

Retrieval-augmented generation (RAG) methods encounter difficulties when addressing complex questions like multi-hop queries. While iterative retrieval methods improve performance by gathering additional information, current approaches often rely on multiple calls of large language models (LLMs). In this paper, we introduce EfficientRAG, an efficient retriever for multi-hop question answering. EfficientRAG iteratively generates new queries without the need for LLM calls at each iteration and filters out irrelevant information. Experimental results demonstrate that EfficientRAG surpasses existing RAG methods on three open-domain multi-hop question-answering datasets.

The Vision of Autonomic Computing: Can LLMs Make It a Reality?

The Vision of Autonomic Computing (ACV), proposed over two decades ago, envisions computing systems that self-manage akin to biological organisms, adapting seamlessly to changing environments. Despite decades of research, achieving ACV remains challenging due to the dynamic and complex nature of modern computing systems. Recent advancements in Large Language Models (LLMs) offer promising solutions to these challenges by leveraging their extensive knowledge, language understanding, and task automation capabilities. This paper explores the feasibility of realizing ACV through an LLM-based multi-agent framework for microservice management. We introduce a five-level taxonomy for autonomous service maintenance and present an online evaluation benchmark based on the Sock Shop microservice demo project to assess our framework's performance. Our findings demonstrate significant progress towards achieving Level 3 autonomy, highlighting the effectiveness of LLMs in detecting and resolving issues within microservice architectures. This study contributes to advancing autonomic computing by pioneering the integration of LLMs into microservice management frameworks, paving the way for more adaptive and self-managing computing systems. The code will be made available at https://aka.ms/ACV-LLM.

AutoRAG-HP: Automatic Online Hyper-Parameter Tuning for Retrieval-Augmented Generation

Recent advancements in Large Language Models have transformed ML/AI development, necessitating a reevaluation of AutoML principles for the Retrieval-Augmented Generation (RAG) systems. To address the challenges of hyper-parameter optimization and online adaptation in RAG, we propose the AutoRAG-HP framework, which formulates the hyper-parameter tuning as an online multi-armed bandit (MAB) problem and introduces a novel two-level Hierarchical MAB (Hier-MAB) method for efficient exploration of large search spaces. We conduct extensive experiments on tuning hyper-parameters, such as top-k retrieved documents, prompt compression ratio, and embedding methods, using the ALCE-ASQA and Natural Questions datasets. Our evaluation from jointly optimization all three hyper-parameters demonstrate that MAB-based online learning methods can achieve Recall@5 $\approx 0.8$ for scenarios with prominent gradients in search space, using only $\sim20\%$ of the LLM API calls required by the Grid Search approach. Additionally, the proposed Hier-MAB approach outperforms other baselines in more challenging optimization scenarios. The code will be made available at https://aka.ms/autorag.

Thread: A Logic-Based Data Organization Paradigm for How-To Question Answering with Retrieval Augmented Generation

Current question answering systems leveraging retrieval augmented generation perform well in answering factoid questions but face challenges with non-factoid questions, particularly how-to queries requiring detailed step-by-step instructions and explanations. In this paper, we introduce Thread, a novel data organization paradigm that transforms documents into logic units based on their inter-connectivity. Extensive experiments across open-domain and industrial scenarios demonstrate that Thread outperforms existing data organization paradigms in RAG-based QA systems, significantly improving the handling of how-to questions.

An Advanced Reinforcement Learning Framework for Online Scheduling of Deferrable Workloads in Cloud Computing

Efficient resource utilization and perfect user experience usually conflict with each other in cloud computing platforms. Great efforts have been invested in increasing resource utilization but trying not to affect users' experience for cloud computing platforms. In order to better utilize the remaining pieces of computing resources spread over the whole platform, deferrable jobs are provided with a discounted price to users. For this type of deferrable jobs, users are allowed to submit jobs that will run for a specific uninterrupted duration in a flexible range of time in the future with a great discount. With these deferrable jobs to be scheduled under the remaining capacity after deploying those on-demand jobs, it remains a challenge to achieve high resource utilization and meanwhile shorten the waiting time for users as much as possible in an online manner. In this paper, we propose an online deferrable job scheduling method called \textit{Online Scheduling for DEferrable jobs in Cloud} (\OSDEC{}), where a deep reinforcement learning model is adopted to learn the scheduling policy, and several auxiliary tasks are utilized to provide better state representations and improve the performance of the model. With the integrated reinforcement learning framework, the proposed method can well plan the deployment schedule and achieve a short waiting time for users while maintaining a high resource utilization for the platform. The proposed method is validated on a public dataset and shows superior performance.

Call Me When Necessary: LLMs can Efficiently and Faithfully Reason over Structured Environments

Large Language Models (LLMs) have shown potential in reasoning over structured environments, e.g., knowledge graph and table. Such tasks typically require multi-hop reasoning, i.e., match natural language utterance with instances in the environment. Previous methods leverage LLMs to incrementally build a reasoning path, where the LLMs either invoke tools or pick up schemas by step-by-step interacting with the environment. We propose Reasoning-Path-Editing (Readi), a novel framework where LLMs can efficiently and faithfully reason over structured environments. In Readi, LLMs initially generate a reasoning path given a query, and edit the path only when necessary. We instantiate the path on structured environments and provide feedback to edit the path if anything goes wrong. Experimental results on three KGQA datasets and two TableQA datasets show the effectiveness of Readi, significantly surpassing all LLM-based methods (by 9.1% on WebQSP, 12.4% on MQA-3H and 10.9% on WTQ), comparable with state-of-the-art fine-tuned methods (67% on CWQ and 74.7% on WebQSP) and substantially boosting the vanilla LLMs (by 14.9% on CWQ). Our code will be available upon publication.

Nissist: An Incident Mitigation Copilot based on Troubleshooting Guides

Effective incident management is pivotal for the smooth operation of enterprises-level cloud services. In order to expedite incident mitigation, service teams compile troubleshooting knowledge into Troubleshooting Guides (TSGs) accessible to on-call engineers (OCEs). While automated pipelines are enabled to resolve the most frequent and easy incidents, there still exist complex incidents that require OCEs' intervention. However, TSGs are often unstructured and incomplete, which requires manual interpretation by OCEs, leading to on-call fatigue and decreased productivity, especially among new-hire OCEs. In this work, we propose Nissist which leverages TSGs and incident mitigation histories to provide proactive suggestions, reducing human intervention. Leveraging Large Language Models (LLM), Nissist extracts insights from unstructured TSGs and historical incident mitigation discussions, forming a comprehensive knowledge base. Its multi-agent system design enhances proficiency in precisely discerning user queries, retrieving relevant information, and delivering systematic plans consecutively. Through our user case and experiment, we demonstrate that Nissist significant reduce Time to Mitigate (TTM) in incident mitigation, alleviating operational burdens on OCEs and improving service reliability. Our demo is available at https://aka.ms/nissist_demo.

GenCeption: Evaluate Multimodal LLMs with Unlabeled Unimodal Data

Multimodal Large Language Models (MLLMs) are commonly evaluated using costly annotated multimodal benchmarks. However, these benchmarks often struggle to keep pace with the rapidly advancing requirements of MLLM evaluation. We propose GenCeption, a novel and annotation-free MLLM evaluation framework that merely requires unimodal data to assess inter-modality semantic coherence and inversely reflects the models' inclination to hallucinate. Analogous to the popular DrawCeption game, GenCeption initiates with a non-textual sample and undergoes a series of iterative description and generation steps. Semantic drift across iterations is quantified using the GC@T metric. Our empirical findings validate GenCeption's efficacy, showing strong correlations with popular MLLM benchmarking results. GenCeption may be extended to mitigate training data contamination by utilizing ubiquitous, previously unseen unimodal data.