Retrieval-style In-Context Learning for Few-shot Hierarchical Text Classification

Hierarchical text classification (HTC) is an important task with broad applications, while few-shot HTC has gained increasing interest recently. While in-context learning (ICL) with large language models (LLMs) has achieved significant success in few-shot learning, it is not as effective for HTC because of the expansive hierarchical label sets and extremely-ambiguous labels. In this work, we introduce the first ICL-based framework with LLM for few-shot HTC. We exploit a retrieval database to identify relevant demonstrations, and an iterative policy to manage multi-layer hierarchical labels. Particularly, we equip the retrieval database with HTC label-aware representations for the input texts, which is achieved by continual training on a pretrained language model with masked language modeling (MLM), layer-wise classification (CLS, specifically for HTC), and a novel divergent contrastive learning (DCL, mainly for adjacent semantically-similar labels) objective. Experimental results on three benchmark datasets demonstrate superior performance of our method, and we can achieve state-of-the-art results in few-shot HTC.

Exploring User Retrieval Integration towards Large Language Models for Cross-Domain Sequential Recommendation

Cross-Domain Sequential Recommendation (CDSR) aims to mine and transfer users' sequential preferences across different domains to alleviate the long-standing cold-start issue. Traditional CDSR models capture collaborative information through user and item modeling while overlooking valuable semantic information. Recently, Large Language Model (LLM) has demonstrated powerful semantic reasoning capabilities, motivating us to introduce them to better capture semantic information. However, introducing LLMs to CDSR is non-trivial due to two crucial issues: seamless information integration and domain-specific generation. To this end, we propose a novel framework named URLLM, which aims to improve the CDSR performance by exploring the User Retrieval approach and domain grounding on LLM simultaneously. Specifically, we first present a novel dual-graph sequential model to capture the diverse information, along with an alignment and contrastive learning method to facilitate domain knowledge transfer. Subsequently, a user retrieve-generation model is adopted to seamlessly integrate the structural information into LLM, fully harnessing its emergent inferencing ability. Furthermore, we propose a domain-specific strategy and a refinement module to prevent out-of-domain generation. Extensive experiments on Amazon demonstrated the information integration and domain-specific generation ability of URLLM in comparison to state-of-the-art baselines. Our code is available at https://github.com/TingJShen/URLLM

AutoCrawler: A Progressive Understanding Web Agent for Web Crawler Generation

Web automation is a significant technique that accomplishes complicated web tasks by automating common web actions, enhancing operational efficiency, and reducing the need for manual intervention. Traditional methods, such as wrappers, suffer from limited adaptability and scalability when faced with a new website. On the other hand, generative agents empowered by large language models (LLMs) exhibit poor performance and reusability in open-world scenarios. In this work, we introduce a crawler generation task for vertical information web pages and the paradigm of combining LLMs with crawlers, which helps crawlers handle diverse and changing web environments more efficiently. We propose AutoCrawler, a two-stage framework that leverages the hierarchical structure of HTML for progressive understanding. Through top-down and step-back operations, AutoCrawler can learn from erroneous actions and continuously prune HTML for better action generation. We conduct comprehensive experiments with multiple LLMs and demonstrate the effectiveness of our framework. Resources of this paper can be found at \url{https://github.com/EZ-hwh/AutoCrawler}

Character is Destiny: Can Large Language Models Simulate Persona-Driven Decisions in Role-Playing?

Can Large Language Models substitute humans in making important decisions? Recent research has unveiled the potential of LLMs to role-play assigned personas, mimicking their knowledge and linguistic habits. However, imitative decision-making requires a more nuanced understanding of personas. In this paper, we benchmark the ability of LLMs in persona-driven decision-making. Specifically, we investigate whether LLMs can predict characters' decisions provided with the preceding stories in high-quality novels. Leveraging character analyses written by literary experts, we construct a dataset LIFECHOICE comprising 1,401 character decision points from 395 books. Then, we conduct comprehensive experiments on LIFECHOICE, with various LLMs and methods for LLM role-playing. The results demonstrate that state-of-the-art LLMs exhibit promising capabilities in this task, yet there is substantial room for improvement. Hence, we further propose the CHARMAP method, which achieves a 6.01% increase in accuracy via persona-based memory retrieval. We will make our datasets and code publicly available.

Modeling User Viewing Flow using Large Language Models for Article Recommendation

This paper proposes the User Viewing Flow Modeling (SINGLE) method for the article recommendation task, which models the user constant preference and instant interest from user-clicked articles. Specifically, we employ a user constant viewing flow modeling method to summarize the user's general interest to recommend articles. We utilize Large Language Models (LLMs) to capture constant user preferences from previously clicked articles, such as skills and positions. Then we design the user instant viewing flow modeling method to build interactions between user-clicked article history and candidate articles. It attentively reads the representations of user-clicked articles and aims to learn the user's different interest views to match the candidate article. Our experimental results on the Alibaba Technology Association (ATA) website show the advantage of SINGLE, which achieves 2.4% improvements over previous baseline models in the online A/B test. Our further analyses illustrate that SINGLE has the ability to build a more tailored recommendation system by mimicking different article viewing behaviors of users and recommending more appropriate and diverse articles to match user interests.

Modeling Price Elasticity for Occupancy Prediction in Hotel Dynamic Pricing

Demand estimation plays an important role in dynamic pricing where the optimal price can be obtained via maximizing the revenue based on the demand curve. In online hotel booking platform, the demand or occupancy of rooms varies across room-types and changes over time, and thus it is challenging to get an accurate occupancy estimate. In this paper, we propose a novel hotel demand function that explicitly models the price elasticity of demand for occupancy prediction, and design a price elasticity prediction model to learn the dynamic price elasticity coefficient from a variety of affecting factors. Our model is composed of carefully designed elasticity learning modules to alleviate the endogeneity problem, and trained in a multi-task framework to tackle the data sparseness. We conduct comprehensive experiments on real-world datasets and validate the superiority of our method over the state-of-the-art baselines for both occupancy prediction and dynamic pricing.

SAR-Net: A Scenario-Aware Ranking Network for Personalized Fair Recommendation in Hundreds of Travel Scenarios

The travel marketing platform of Alibaba serves an indispensable role for hundreds of different travel scenarios from Fliggy, Taobao, Alipay apps, etc. To provide personalized recommendation service for users visiting different scenarios, there are two critical issues to be carefully addressed. First, since the traffic characteristics of different scenarios, it is very challenging to train a unified model to serve all. Second, during the promotion period, the exposure of some specific items will be re-weighted due to manual intervention, resulting in biased logs, which will degrade the ranking model trained using these biased data. In this paper, we propose a novel Scenario-Aware Ranking Network (SAR-Net) to address these issues. SAR-Net harvests the abundant data from different scenarios by learning users' cross-scenario interests via two specific attention modules, which leverage the scenario features and item features to modulate the user behavior features, respectively. Then, taking the encoded features of previous module as input, a scenario-specific linear transformation layer is adopted to further extract scenario-specific features, followed by two groups of debias expert networks, i.e., scenario-specific experts and scenario-shared experts. They output intermediate results independently, which are further fused into the final result by a multi-scenario gating module. In addition, to mitigate the data fairness issue caused by manual intervention, we propose the concept of Fairness Coefficient (FC) to measures the importance of individual sample and use it to reweigh the prediction in the debias expert networks. Experiments on an offline dataset covering over 80 million users and 1.55 million travel items and an online A/B test demonstrate the effectiveness of our SAR-Net and its superiority over state-of-the-art methods.

Spatial-Temporal Deep Intention Destination Networks for Online Travel Planning

Nowadays, artificial neural networks are widely used for users' online travel planning. Personalized travel planning has many real applications and is affected by various factors, such as transportation type, intention destination estimation, budget limit and crowdness prediction. Among those factors, users' intention destination prediction is an essential task in online travel platforms. The reason is that, the user may be interested in the travel plan only when the plan matches his real intention destination. Therefore, in this paper, we focus on predicting users' intention destinations in online travel platforms. In detail, we act as online travel platforms (such as Fliggy and Airbnb) to recommend travel plans for users, and the plan consists of various vacation items including hotel package, scenic packages and so on. Predicting the actual intention destination in travel planning is challenging. Firstly, users' intention destination is highly related to their travel status (e.g., planning for a trip or finishing a trip). Secondly, users' actions (e.g. clicking, searching) over different product types (e.g. train tickets, visa application) have different indications in destination prediction. Thirdly, users may mostly visit the travel platforms just before public holidays, and thus user behaviors in online travel platforms are more sparse, low-frequency and long-period. Therefore, we propose a Deep Multi-Sequences fused neural Networks (DMSN) to predict intention destinations from fused multi-behavior sequences. Real datasets are used to evaluate the performance of our proposed DMSN models. Experimental results indicate that the proposed DMSN models can achieve high intention destination prediction accuracy.

LHRM: A LBS based Heterogeneous Relations Model for User Cold Start Recommendation in Online Travel Platform

Most current recommender systems used the historical behaviour data of user to predict user' preference. However, it is difficult to recommend items to new users accurately. To alleviate this problem, existing user cold start methods either apply deep learning to build a cross-domain recommender system or map user attributes into the space of user behaviour. These methods are more challenging when applied to online travel platform (e.g., Fliggy), because it is hard to find a cross-domain that user has similar behaviour with travel scenarios and the Location Based Services (LBS) information of users have not been paid sufficient attention. In this work, we propose a LBS-based Heterogeneous Relations Model (LHRM) for user cold start recommendation, which utilizes user's LBS information and behaviour information in related domains and user's behaviour information in travel platforms (e.g., Fliggy) to construct the heterogeneous relations between users and items. Moreover, an attention-based multi-layer perceptron is applied to extract latent factors of users and items. Through this way, LHRM has better generalization performance than existing methods. Experimental results on real data from Fliggy's offline log illustrate the effectiveness of LHRM.

Itinerary-aware Personalized Deep Matching at Fliggy

Matching items for a user from a travel item pool of large cardinality have been the most important technology for increasing the business at Fliggy, one of the most popular online travel platforms (OTPs) in China. There are three major challenges facing OTPs: sparsity, diversity, and implicitness. In this paper, we present a novel Fliggy ITinerary-aware deep matching NETwork (FitNET) to address these three challenges. FitNET is designed based on the popular deep matching network, which has been successfully employed in many industrial recommendation systems, due to its effectiveness. The concept itinerary is firstly proposed under the context of recommendation systems for OTPs, which is defined as the list of unconsumed orders of a user. All orders in a user itinerary are learned as a whole, based on which the implicit travel intention of each user can be more accurately inferred. To alleviate the sparsity problem, users' profiles are incorporated into FitNET. Meanwhile, a series of itinerary-aware attention mechanisms that capture the vital interactions between user's itinerary and other input categories are carefully designed. These mechanisms are very helpful in inferring a user's travel intention or preference, and handling the diversity in a user's need. Further, two training objectives, i.e., prediction accuracy of user's travel intention and prediction accuracy of user's click behavior, are utilized by FitNET, so that these two objectives can be optimized simultaneously. An offline experiment on Fliggy production dataset with over 0.27 million users and 1.55 million travel items, and an online A/B test both show that FitNET effectively learns users' travel intentions, preferences, and diverse needs, based on their itineraries and gains superior performance compared with state-of-the-art methods. FitNET now has been successfully deployed at Fliggy, serving major online traffic.