Recent years have seen increasing concerns about the unsafe response generation of large-scale dialogue systems, where agents will learn offensive or biased behaviors from the real-world corpus. Some methods are proposed to address the above issue by detecting and replacing unsafe training examples in a pipeline style. Though effective, they suffer from a high annotation cost and adapt poorly to unseen scenarios as well as adversarial attacks. Besides, the neglect of providing safe responses (e.g. simply replacing with templates) will cause the information-missing problem of dialogues. To address these issues, we propose an unsupervised pseudo-label sampling method, TEMP, that can automatically assign potential safe responses. Specifically, our TEMP method groups responses into several clusters and samples multiple labels with an adaptively sharpened sampling strategy, inspired by the observation that unsafe samples in the clusters are usually few and distribute in the tail. Extensive experiments in chitchat and task-oriented dialogues show that our TEMP outperforms state-of-the-art models with weak supervision signals and obtains comparable results under unsupervised learning settings.
Most existing task-oriented dialog (TOD) systems track dialog states in terms of slots and values and use them to query a database to get relevant knowledge to generate responses. In real-life applications, user utterances are noisier, and thus it is more difficult to accurately track dialog states and correctly secure relevant knowledge. Recently, a progress in question answering and document-grounded dialog systems is retrieval-augmented methods with a knowledge retriever. Inspired by such progress, we propose a retrieval-based method to enhance knowledge selection in TOD systems, which significantly outperforms the traditional database query method for real-life dialogs. Further, we develop latent variable model based semi-supervised learning, which can work with the knowledge retriever to leverage both labeled and unlabeled dialog data. Joint Stochastic Approximation (JSA) algorithm is employed for semi-supervised model training, and the whole system is referred to as that JSA-KRTOD. Experiments are conducted on a real-life dataset from China Mobile Custom-Service, called MobileCS, and show that JSA-KRTOD achieves superior performances in both labeled-only and semi-supervised settings.
The performance of the keyword spotting (KWS) system based on audio modality, commonly measured in false alarms and false rejects, degrades significantly under the far field and noisy conditions. Therefore, audio-visual keyword spotting, which leverages complementary relationships over multiple modalities, has recently gained much attention. However, current studies mainly focus on combining the exclusively learned representations of different modalities, instead of exploring the modal relationships during each respective modeling. In this paper, we propose a novel visual modality enhanced end-to-end KWS framework (VE-KWS), which fuses audio and visual modalities from two aspects. The first one is utilizing the speaker location information obtained from the lip region in videos to assist the training of multi-channel audio beamformer. By involving the beamformer as an audio enhancement module, the acoustic distortions, caused by the far field or noisy environments, could be significantly suppressed. The other one is conducting cross-attention between different modalities to capture the inter-modal relationships and help the representation learning of each modality. Experiments on the MSIP challenge corpus show that our proposed model achieves 2.79% false rejection rate and 2.95% false alarm rate on the Eval set, resulting in a new SOTA performance compared with the top-ranking systems in the ICASSP2022 MISP challenge.
Previous contrastive learning methods for sentence representations often focus on insensitive transformations to produce positive pairs, but neglect the role of sensitive transformations that are harmful to semantic representations. Therefore, we propose an Equivariant Self-Contrastive Learning (ESCL) method to make full use of sensitive transformations, which encourages the learned representations to be sensitive to certain types of transformations with an additional equivariant learning task. Meanwhile, in order to improve practicability and generality, ESCL simplifies the implementations of traditional equivariant contrastive methods to share model parameters from the perspective of multi-task learning. We evaluate our ESCL on semantic textual similarity tasks. The proposed method achieves better results while using fewer learning parameters compared to previous methods.
Cellular traffic prediction is an indispensable part for intelligent telecommunication networks. Nevertheless, due to the frequent user mobility and complex network scheduling mechanisms, cellular traffic often inherits complicated spatial-temporal patterns, making the prediction incredibly challenging. Although recent advanced algorithms such as graph-based prediction approaches have been proposed, they frequently model spatial dependencies based on static or dynamic graphs and neglect the coexisting multiple spatial correlations induced by traffic generation. Meanwhile, some works lack the consideration of the diverse cellular traffic patterns, result in suboptimal prediction results. In this paper, we propose a novel deep learning network architecture, Adaptive Hybrid Spatial-Temporal Graph Neural Network (AHSTGNN), to tackle the cellular traffic prediction problem. First, we apply adaptive hybrid graph learning to learn the compound spatial correlations among cell towers. Second, we implement a Temporal Convolution Module with multi-periodic temporal data input to capture the nonlinear temporal dependencies. In addition, we introduce an extra Spatial-Temporal Adaptive Module to conquer the heterogeneity lying in cell towers. Our experiments on two real-world cellular traffic datasets show AHSTGNN outperforms the state-of-the-art by a significant margin, illustrating the superior scalability of our method for spatial-temporal cellular traffic prediction.
Multi-action dialog policy, which generates multiple atomic dialog actions per turn, has been widely applied in task-oriented dialog systems to provide expressive and efficient system responses. Existing policy models usually imitate action combinations from the labeled multi-action dialog examples. Due to data limitations, they generalize poorly toward unseen dialog flows. While reinforcement learning-based methods are proposed to incorporate the service ratings from real users and user simulators as external supervision signals, they suffer from sparse and less credible dialog-level rewards. To cope with this problem, we explore to improve multi-action dialog policy learning with explicit and implicit turn-level user feedback received for historical predictions (i.e., logged user feedback) that are cost-efficient to collect and faithful to real-world scenarios. The task is challenging since the logged user feedback provides only partial label feedback limited to the particular historical dialog actions predicted by the agent. To fully exploit such feedback information, we propose BanditMatch, which addresses the task from a feedback-enhanced semi-supervised learning perspective with a hybrid objective of semi-supervised learning and bandit learning. BanditMatch integrates pseudo-labeling methods to better explore the action space through constructing full label feedback. Extensive experiments show that our BanditMatch outperforms the state-of-the-art methods by generating more concise and informative responses. The source code and the appendix of this paper can be obtained from https://github.com/ShuoZhangXJTU/BanditMatch.
Graphs are widely used to represent the relations among entities. When one owns the complete data, an entire graph can be easily built, therefore performing analysis on the graph is straightforward. However, in many scenarios, it is impractical to centralize the data due to data privacy concerns. An organization or party only keeps a part of the whole graph data, i.e., graph data is isolated from different parties. Recently, Federated Learning (FL) has been proposed to solve the data isolation issue, mainly for Euclidean data. It is still a challenge to apply FL on graph data because graphs contain topological information which is notorious for its non-IID nature and is hard to partition. In this work, we propose a novel FL framework for graph data, FedCog, to efficiently handle coupled graphs that are a kind of distributed graph data, but widely exist in a variety of real-world applications such as mobile carriers' communication networks and banks' transaction networks. We theoretically prove the correctness and security of FedCog. Experimental results demonstrate that our method FedCog significantly outperforms traditional FL methods on graphs. Remarkably, our FedCog improves the accuracy of node classification tasks by up to 14.7%.
Building user simulators (USs) for reinforcement learning (RL) of task-oriented dialog systems (DSs) has gained more and more attention, which, however, still faces several fundamental challenges. First, it is unclear whether we can leverage pretrained language models to design, for example, GPT-2 based USs, to catch up and interact with the recently advanced GPT-2 based DSs. Second, an important ingredient in a US is that the user goal can be effectively incorporated and tracked; but how to flexibly integrate goal state tracking and develop an end-to-end trainable US for multi-domains has remained to be a challenge. In this work, we propose a generative user simulator (GUS) with GPT-2 based architecture and goal state tracking towards addressing the above two challenges. Extensive experiments are conducted on MultiWOZ2.1. Different DSs are trained via RL with GUS, the classic agenda-based user simulator (ABUS) and other ablation simulators respectively, and are compared for cross-model evaluation, corpus-based evaluation and human evaluation. The GUS achieves superior results in all three evaluation tasks.
Recently, there has been progress in supervised funetuning pretrained GPT-2 to build end-to-end task-oriented dialog (TOD) systems. However, online reinforcement learning of a GPT-2 based dialog system (DS), together with a end-to-end user simulator (US), has not ever been explored. Moreover, a drawback with existing GPT-2 based TOD systems is that they mostly employ the whole dialog history as input, which brings inefficiencies in memory and compute. In this paper, we first propose Simplified Generative Architectures (SGA) for DS and US respectively, both based on GPT-2 but using shortened history. Then, we successfully develop Jointly Reinforced US and DS, called SGA-JRUD. Our DS with the proposed SGA, when only supervised trained, achieves state-of-the-art performance on MultiWOZ2.1 and is more compute-efficient in both training and generation. Extensive experiments on MultiWOZ2.1 further show the superiority of SGA-JRUD in both offline and online evaluations.