Efficient Deployment of Conversational Natural Language Interfaces over Databases

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA). Because data can be usually stored in a structured manner, an essential step involves turning a natural language question into its corresponding query language. However, in order to train most natural language-to-query-language state-of-the-art models, a large amount of training data is needed first. In most domains, this data is not available and collecting such datasets for various domains can be tedious and time-consuming. In this work, we propose a novel method for accelerating the training dataset collection for developing the natural language-to-query-language machine learning models. Our system allows one to generate conversational multi-term data, where multiple turns define a dialogue session, enabling one to better utilize chatbot interfaces. We train two current state-of-the-art NL-to-QL models, on both an SQL and SPARQL-based datasets in order to showcase the adaptability and efficacy of our created data.

Open-Domain Question Answering with Pre-Constructed Question Spaces

Open-domain question answering aims at solving the task of locating the answers to user-generated questions in large collections of documents. There are two families of solutions to this challenge. One family of algorithms, namely retriever-readers, first retrieves some pieces of text that are probably relevant to the question, and then feeds the retrieved text to a neural network to get the answer. Another line of work first constructs some knowledge graphs from the corpus, and queries the graph for the answer. We propose a novel algorithm with a reader-retriever structure that differs from both families. Our algorithm first reads off-line the corpus to generate collections of all answerable questions associated with their answers, and then queries the pre-constructed question spaces online to find answers that are most likely to be asked in the given way. The final answer returned to the user is decided with an accept-or-reject mechanism that combines multiple candidate answers by comparing the level of agreement between the retriever-reader and reader-retriever results. We claim that our algorithm solves some bottlenecks in existing work, and demonstrate that it achieves superior accuracy on a public dataset.

History for Visual Dialog: Do we really need it?

Visual Dialog involves "understanding" the dialog history (what has been discussed previously) and the current question (what is asked), in addition to grounding information in the image, to generate the correct response. In this paper, we show that co-attention models which explicitly encode dialog history outperform models that don't, achieving state-of-the-art performance (72 % NDCG on val set). However, we also expose shortcomings of the crowd-sourcing dataset collection procedure by showing that history is indeed only required for a small amount of the data and that the current evaluation metric encourages generic replies. To that end, we propose a challenging subset (VisDialConv) of the VisDial val set and provide a benchmark of 63% NDCG.

KPQA: A Metric for Generative Question Answering Using Word Weights

For the automatic evaluation of Generative Question Answering (genQA) systems, it is essential to assess the correctness of the generated answers. However, n-gram similarity metrics, which are widely used to compare generated texts and references, are prone to misjudge fact-based assessments. Moreover, there is a lack of benchmark datasets to measure the quality of metrics in terms of the correctness. To study a better metric for genQA, we collect high-quality human judgments of correctness on two standard genQA datasets. Using our human-evaluation datasets, we show that existing metrics based on n-gram similarity do not correlate with human judgments. To alleviate this problem, we propose a new metric for evaluating the correctness of genQA. Specifically, the new metric assigns different weights on each token via keyphrase prediction, thereby judging whether a predicted answer sentence captures the key meaning of the human judge's ground-truth. Our proposed metric shows a significantly higher correlation with human judgment than widely used existing metrics.

DSTC8-AVSD: Multimodal Semantic Transformer Network with Retrieval Style Word Generator

Audio Visual Scene-aware Dialog (AVSD) is the task of generating a response for a question with a given scene, video, audio, and the history of previous turns in the dialog. Existing systems for this task employ the transformers or recurrent neural network-based architecture with the encoder-decoder framework. Even though these techniques show superior performance for this task, they have significant limitations: the model easily overfits only to memorize the grammatical patterns; the model follows the prior distribution of the vocabularies in a dataset. To alleviate the problems, we propose a Multimodal Semantic Transformer Network. It employs a transformer-based architecture with an attention-based word embedding layer that generates words by querying word embeddings. With this design, our model keeps considering the meaning of the words at the generation stage. The empirical results demonstrate the superiority of our proposed model that outperforms most of the previous works for the AVSD task.

A Multimodal Dialogue System for Conversational Image Editing

In this paper, we present a multimodal dialogue system for Conversational Image Editing. We formulate our multimodal dialogue system as a Partially Observed Markov Decision Process (POMDP) and trained it with Deep Q-Network (DQN) and a user simulator. Our evaluation shows that the DQN policy outperforms a rule-based baseline policy, achieving 90\% success rate under high error rates. We also conducted a real user study and analyzed real user behavior.

Adjusting Image Attributes of Localized Regions with Low-level Dialogue

Natural Language Image Editing (NLIE) aims to use natural language instructions to edit images. Since novices are inexperienced with image editing techniques, their instructions are often ambiguous and contain high-level abstractions that tend to correspond to complex editing steps to accomplish. Motivated by this inexperience aspect, we aim to smooth the learning curve by teaching the novices to edit images using low-level commanding terminologies. Towards this end, we develop a task-oriented dialogue system to investigate low-level instructions for NLIE. Our system grounds language on the level of edit operations, and suggests options for a user to choose from. Though compelled to express in low-level terms, a user evaluation shows that 25% of users found our system easy-to-use, resonating with our motivation. An analysis shows that users generally adapt to utilizing the proposed low-level language interface. In this study, we identify that object segmentation as the key factor to the user satisfaction. Our work demonstrates the advantages of the low-level, direct language-action mapping approach that can be applied to other problem domains beyond image editing such as audio editing or industrial design.

Variational Hierarchical Dialog Autoencoder for Dialog State Tracking Data Augmentation

Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models are used to augment the training dataset, benefit certain NLP tasks. In this work, we extend this approach to the task of dialog state tracking for goal-oriented dialogs. Since, goal-oriented dialogs naturally exhibit a hierarchical structure over utterances and related annotations, deep generative data augmentation for the task requires the generative model to be aware of the hierarchical nature. We propose the Variational Hierarchical Dialog Autoencoder (VHDA) for modeling complete aspects of goal-oriented dialogs, including linguistic features and underlying structured annotations, namely dialog acts and goals. We also propose two training policies to mitigate issues that arise with training VAE-based models. Experiments show that our hierarchical model is able to generate realistic and novel samples that improve the robustness of state-of-the-art dialog state trackers, ultimately improving the dialog state tracking performances on various dialog domains. Surprisingly, the ability to jointly generate dialog features enables our model to outperform previous state-of-the-arts in related subtasks, such as language generation and user simulation.

Rethinking Self-Attention: An Interpretable Self-Attentive Encoder-Decoder Parser

Attention mechanisms have improved the performance of NLP tasks while providing for appearance of model interpretability. Self-attention is currently widely used in NLP models, however it is difficult to interpret due to the numerous attention distributions. We hypothesize that model representations can benefit from label-specific information, while facilitating interpretation of predictions. We introduce the Label Attention Layer: a new form of self-attention where attention heads represent labels. We validate our hypothesis by running experiments in constituency and dependency parsing and show our new model obtains new state-of-the-art results for both tasks on the English Penn Treebank. Our neural parser obtains 96.34 F1 score for constituency parsing, and 97.33 UAS and 96.29 LAS for dependency parsing. Additionally, our model requires fewer layers, therefore, fewer parameters compared to existing work.

A Simple but Effective BERT Model for Dialog State Tracking on Resource-Limited Systems

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their impressive performance, current neural architectures for DST are typically heavily-engineered and conceptually complex, making it difficult to implement, debug, and maintain them in a production setting. In this work, we propose a simple but effective DST model based on BERT. In addition to its simplicity, our approach also has a number of other advantages: (a) the number of parameters does not grow with the ontology size (b) the model can operate in situations where the domain ontology may change dynamically. Experimental results demonstrate that our BERT-based model outperforms previous methods by a large margin, achieving new state-of-the-art results on the standard WoZ 2.0 dataset. Finally, to make the model small and fast enough for resource-restricted systems, we apply the knowledge distillation method to compress our model. The final compressed model achieves comparable results with the original model while being 8x smaller and 7x faster.