Salesforce AI Research
Abstract:Reinforcement learning (RL) has become the dominant paradigm for endowing language models with advanced reasoning capabilities. Despite the substantial empirical gains demonstrated by RL-based training methods like GRPO, a granular understanding of their advantages is still lacking. To address this gap, we introduce a fine-grained analytic framework to dissect the impact of RL on reasoning. Our framework specifically investigates key elements that have been hypothesized to benefit from RL training: (1) plan-following and execution, (2) problem decomposition, and (3) improved reasoning and knowledge utilization. Using this framework, we gain insights beyond mere accuracy. For instance, providing models with explicit step-by-step plans surprisingly degrades performance on the most challenging benchmarks, yet RL-tuned models exhibit greater robustness, experiencing markedly smaller performance drops than their base counterparts. This suggests that RL may not primarily enhance the execution of external plans but rather empower models to formulate and follow internal strategies better suited to their reasoning processes. Conversely, we observe that RL enhances the model's capacity to integrate provided knowledge into its reasoning process, leading to performance improvements across diverse tasks. We also study difficulty, showing improved training by developing new ways to exploit hard problems. Our findings lay a foundation for more principled training and evaluation of reasoning models.
Abstract:Multi-agent systems (MAS) leveraging the impressive capabilities of Large Language Models (LLMs) hold significant potential for tackling complex tasks. However, most current MAS depend on manually designed agent roles and communication protocols. These manual designs often fail to align with the underlying LLMs' strengths and struggle to adapt to novel tasks. Recent automatic MAS approaches attempt to mitigate these limitations but typically necessitate a validation set for tuning and yield static MAS designs lacking adaptability during inference. We introduce MAS-ZERO, the first self-evolved, inference-time framework for automatic MAS design. MAS-ZERO employs meta-level design to iteratively generate, evaluate, and refine MAS configurations tailored to each problem instance, without requiring a validation set. Critically, it enables dynamic agent composition and problem decomposition through meta-feedback on solvability and completeness. Experiments across math, graduate-level QA, and software engineering benchmarks, using both closed-source and open-source LLM backbones of varying sizes, demonstrate that MAS-ZERO outperforms both manual and automatic MAS baselines, achieving a 7.44% average accuracy improvement over the next strongest baseline while maintaining cost-efficiency. These findings underscore the promise of meta-level self-evolved design for creating effective and adaptive MAS.
Abstract:While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their environments, data, and agent-user interactions, with limited coverage of diverse business scenarios and industries. To address these gaps, we introduce CRMArena-Pro, a novel benchmark for holistic, realistic assessment of LLM agents in diverse professional settings. CRMArena-Pro expands on CRMArena with nineteen expert-validated tasks across sales, service, and 'configure, price, and quote' processes, for both Business-to-Business and Business-to-Customer scenarios. It distinctively incorporates multi-turn interactions guided by diverse personas and robust confidentiality awareness assessments. Experiments reveal leading LLM agents achieve only around 58% single-turn success on CRMArena-Pro, with performance dropping significantly to approximately 35% in multi-turn settings. While Workflow Execution proves more tractable for top agents (over 83% single-turn success), other evaluated business skills present greater challenges. Furthermore, agents exhibit near-zero inherent confidentiality awareness; though targeted prompting can improve this, it often compromises task performance. These findings highlight a substantial gap between current LLM capabilities and enterprise demands, underscoring the need for advancements in multi-turn reasoning, confidentiality adherence, and versatile skill acquisition.
Abstract:Multi-agent systems (MAS) leveraging the impressive capabilities of Large Language Models (LLMs) hold significant potential for tackling complex tasks. However, most current MAS depend on manually designed agent roles and communication protocols. These manual designs often fail to align with the underlying LLMs' strengths and struggle to adapt to novel tasks. Recent automatic MAS approaches attempt to mitigate these limitations but typically necessitate a validation-set for tuning and yield static MAS designs lacking adaptability during inference. We introduce SELF-MAS, the first self-supervised, inference-time only framework for automatic MAS design. SELF-MAS employs meta-level design to iteratively generate, evaluate, and refine MAS configurations tailored to each problem instance, without requiring a validation set. Critically, it enables dynamic agent composition and problem decomposition through meta-feedback on solvability and completeness. Experiments across math, graduate-level QA, and software engineering benchmarks, using both closed-source and open-source LLM back-bones of varying sizes, demonstrate that SELF-MAS outperforms both manual and automatic MAS baselines, achieving a 7.44% average accuracy improvement over the next strongest baseline while maintaining cost-efficiency. These findings underscore the promise of meta-level self-supervised design for creating effective and adaptive MAS.
Abstract:Inference-time scaling techniques have significantly bolstered the reasoning capabilities of large language models (LLMs) by harnessing additional computational effort at inference without retraining. Similarly, Chain-of-Thought (CoT) prompting and its extension, Long CoT, improve accuracy by generating rich intermediate reasoning trajectories, but these approaches incur substantial token costs that impede their deployment in latency-sensitive settings. In this work, we first show that truncated CoT, which stops reasoning before completion and directly generates the final answer, often matches full CoT sampling while using dramatically fewer tokens. Building on this insight, we introduce Fractured Sampling, a unified inference-time strategy that interpolates between full CoT and solution-only sampling along three orthogonal axes: (1) the number of reasoning trajectories, (2) the number of final solutions per trajectory, and (3) the depth at which reasoning traces are truncated. Through extensive experiments on five diverse reasoning benchmarks and several model scales, we demonstrate that Fractured Sampling consistently achieves superior accuracy-cost trade-offs, yielding steep log-linear scaling gains in Pass@k versus token budget. Our analysis reveals how to allocate computation across these dimensions to maximize performance, paving the way for more efficient and scalable LLM reasoning.
Abstract:To keep pace with the increasing pace of large language models (LLM) development, model output evaluation has transitioned away from time-consuming human evaluation to automatic evaluation, where LLMs themselves are tasked with assessing and critiquing other model outputs. LLM-as-judge models are a class of generative evaluators that excel in evaluating relatively simple domains, like chat quality, but struggle in reasoning intensive domains where model responses contain more substantive and challenging content. To remedy existing judge shortcomings, we explore training judges with reinforcement learning (RL). We make three key contributions: (1) We propose the Equivalent Initial State Group Relative Policy Optimization (EIS-GRPO) algorithm, which allows us to train our judge to be robust to positional biases that arise in more complex evaluation settings. (2) We introduce ReasoningJudgeBench, a benchmark that evaluates judges in diverse reasoning settings not covered by prior work. (3) We train Judge for Reasoning (J4R), a 7B judge trained with EIS-GRPO that outperforms GPT-4o and the next best small judge by 6.7% and 9%, matching or exceeding the performance of larger GRPO-trained judges on both JudgeBench and ReasoningJudgeBench.
Abstract:Graphical user interface (GUI) grounding, the ability to map natural language instructions to specific actions on graphical user interfaces, remains a critical bottleneck in computer use agent development. Current benchmarks oversimplify grounding tasks as short referring expressions, failing to capture the complexity of real-world interactions that require software commonsense, layout understanding, and fine-grained manipulation capabilities. To address these limitations, we introduce OSWorld-G, a comprehensive benchmark comprising 564 finely annotated samples across diverse task types including text matching, element recognition, layout understanding, and precise manipulation. Additionally, we synthesize and release the largest computer use grounding dataset Jedi, which contains 4 million examples through multi-perspective decoupling of tasks. Our multi-scale models trained on Jedi demonstrate its effectiveness by outperforming existing approaches on ScreenSpot-v2, ScreenSpot-Pro, and our OSWorld-G. Furthermore, we demonstrate that improved grounding with Jedi directly enhances agentic capabilities of general foundation models on complex computer tasks, improving from 5% to 27% on OSWorld. Through detailed ablation studies, we identify key factors contributing to grounding performance and verify that combining specialized data for different interface elements enables compositional generalization to novel interfaces. All benchmark, data, checkpoints, and code are open-sourced and available at https://osworld-grounding.github.io.
Abstract:Large reasoning models (LRMs) already possess a latent capacity for long chain-of-thought reasoning. Prior work has shown that outcome-based reinforcement learning (RL) can incidentally elicit advanced reasoning behaviors such as self-correction, backtracking, and verification phenomena often referred to as the model's "aha moment". However, the timing and consistency of these emergent behaviors remain unpredictable and uncontrollable, limiting the scalability and reliability of LRMs' reasoning capabilities. To address these limitations, we move beyond reliance on prompts and coincidental "aha moments". Instead, we explicitly align models with three meta-abilities: deduction, induction, and abduction, using automatically generated, self-verifiable tasks. Our three stage-pipeline individual alignment, parameter-space merging, and domain-specific reinforcement learning, boosting performance by over 10\% relative to instruction-tuned baselines. Furthermore, domain-specific RL from the aligned checkpoint yields an additional 2\% average gain in the performance ceiling across math, coding, and science benchmarks, demonstrating that explicit meta-ability alignment offers a scalable and dependable foundation for reasoning. Code is available at: https://github.com/zhiyuanhubj/Meta-Ability-Alignment
Abstract:Unifying image understanding and generation has gained growing attention in recent research on multimodal models. Although design choices for image understanding have been extensively studied, the optimal model architecture and training recipe for a unified framework with image generation remain underexplored. Motivated by the strong potential of autoregressive and diffusion models for high-quality generation and scalability, we conduct a comprehensive study of their use in unified multimodal settings, with emphasis on image representations, modeling objectives, and training strategies. Grounded in these investigations, we introduce a novel approach that employs a diffusion transformer to generate semantically rich CLIP image features, in contrast to conventional VAE-based representations. This design yields both higher training efficiency and improved generative quality. Furthermore, we demonstrate that a sequential pretraining strategy for unified models-first training on image understanding and subsequently on image generation-offers practical advantages by preserving image understanding capability while developing strong image generation ability. Finally, we carefully curate a high-quality instruction-tuning dataset BLIP3o-60k for image generation by prompting GPT-4o with a diverse set of captions covering various scenes, objects, human gestures, and more. Building on our innovative model design, training recipe, and datasets, we develop BLIP3-o, a suite of state-of-the-art unified multimodal models. BLIP3-o achieves superior performance across most of the popular benchmarks spanning both image understanding and generation tasks. To facilitate future research, we fully open-source our models, including code, model weights, training scripts, and pretraining and instruction tuning datasets.
Abstract:We introduce xGen-small, a family of 4B and 9B Transformer decoder models optimized for long-context applications. Our vertically integrated pipeline unites domain-balanced, frequency-aware data curation; multi-stage pre-training with quality annealing and length extension to 128k tokens; and targeted post-training via supervised fine-tuning, preference learning, and online reinforcement learning. xGen-small delivers strong performance across various tasks, especially in math and coding domains, while excelling at long context benchmarks.