Designing Smarter Conversational Agents for Kids: Lessons from Cognitive Work and Means-Ends Analyses

This paper presents two studies on how Brazilian children (ages 9--11) use conversational agents (CAs) for schoolwork, discovery, and entertainment, and how structured scaffolds can enhance these interactions. In Study 1, a seven-week online investigation with 23 participants (children, parents, teachers) employed interviews, observations, and Cognitive Work Analysis to map children's information-processing flows, the role of more knowledgeable others, functional uses, contextual goals, and interaction patterns to inform conversation-tree design. We identified three CA functions: School, Discovery, Entertainment, and derived ``recipe'' scaffolds mirroring parent-child support. In Study 2, we prompted GPT-4o-mini on 1,200 simulated child-CA exchanges, comparing conversation-tree recipes based on structured-prompting to an unstructured baseline. Quantitative evaluation of readability, question count/depth/diversity, and coherence revealed gains for the recipe approach. Building on these findings, we offer design recommendations: scaffolded conversation-trees, child-dedicated profiles for personalized context, and caregiver-curated content. Our contributions include the first CWA application with Brazilian children, an empirical framework of child-CA information flows, and an LLM-scaffolding ``recipe'' (i.e., structured-prompting) for effective, scaffolded learning.

OneRec-V2 Technical Report

Recent breakthroughs in generative AI have transformed recommender systems through end-to-end generation. OneRec reformulates recommendation as an autoregressive generation task, achieving high Model FLOPs Utilization. While OneRec-V1 has shown significant empirical success in real-world deployment, two critical challenges hinder its scalability and performance: (1) inefficient computational allocation where 97.66% of resources are consumed by sequence encoding rather than generation, and (2) limitations in reinforcement learning relying solely on reward models. To address these challenges, we propose OneRec-V2, featuring: (1) Lazy Decoder-Only Architecture: Eliminates encoder bottlenecks, reducing total computation by 94% and training resources by 90%, enabling successful scaling to 8B parameters. (2) Preference Alignment with Real-World User Interactions: Incorporates Duration-Aware Reward Shaping and Adaptive Ratio Clipping to better align with user preferences using real-world feedback. Extensive A/B tests on Kuaishou demonstrate OneRec-V2's effectiveness, improving App Stay Time by 0.467%/0.741% while balancing multi-objective recommendations. This work advances generative recommendation scalability and alignment with real-world feedback, representing a step forward in the development of end-to-end recommender systems.

Efficient Large-Scale Cross-Domain Sequential Recommendation with Dynamic State Representations

Recently, autoregressive recommendation models (ARMs), such as Meta's HSTU model, have emerged as a major breakthrough over traditional Deep Learning Recommendation Models (DLRMs), exhibiting the highly sought-after scaling law behaviour. However, when applied to multi-domain scenarios, the transformer architecture's attention maps become a computational bottleneck, as they attend to all items across every domain. To tackle this challenge, systems must efficiently balance inter and intra-domain knowledge transfer. In this work, we introduce a novel approach for scalable multi-domain recommendation systems by replacing full inter-domain attention with two innovative mechanisms: 1) Transition-Aware Positional Embeddings (TAPE): We propose novel positional embeddings that account for domain-transition specific information. This allows attention to be focused solely on intra-domain items, effectively reducing the unnecessary computational cost associated with attending to irrelevant domains. 2) Dynamic Domain State Representation (DDSR): We introduce a dynamic state representation for each domain, which is stored and accessed during subsequent token predictions. This enables the efficient transfer of relevant domain information without relying on full attention maps. Our method offers a scalable solution to the challenges posed by large-scale, multi-domain recommendation systems and demonstrates significant improvements in retrieval tasks by separately modelling and combining inter- and intra-domain representations.

Using item recommendations and LLMs in marketing email titles

E-commerce marketplaces make use of a number of marketing channels like emails, push notifications, etc. to reach their users and stimulate purchases. Personalized emails especially are a popular touch point for marketers to inform users of latest items in stock, especially for those who stopped visiting the marketplace. Such emails contain personalized recommendations tailored to each user's interests, enticing users to buy relevant items. A common limitation of these emails is that the primary entry point, the title of the email, tends to follow fixed templates, failing to inspire enough interest in the contents. In this work, we explore the potential of large language models (LLMs) for generating thematic titles that reflect the personalized content of the emails. We perform offline simulations and conduct online experiments on the order of millions of users, finding our techniques useful in improving the engagement between customers and our emails. We highlight key findings and learnings as we productionize the safe and automated generation of email titles for millions of users.

A Model-agnostic Strategy to Mitigate Embedding Degradation in Personalized Federated Recommendation

Centralized recommender systems encounter privacy leakage due to the need to collect user behavior and other private data. Hence, federated recommender systems (FedRec) have become a promising approach with an aggregated global model on the server. However, this distributed training paradigm suffers from embedding degradation caused by suboptimal personalization and dimensional collapse, due to the existence of sparse interactions and heterogeneous preferences. To this end, we propose a novel model-agnostic strategy for FedRec to strengthen the personalized embedding utility, which is called Personalized Local-Global Collaboration (PLGC). It is the first research in federated recommendation to alleviate the dimensional collapse issue. Particularly, we incorporate the frozen global item embedding table into local devices. Based on a Neural Tangent Kernel strategy that dynamically balances local and global information, PLGC optimizes personalized representations during forward inference, ultimately converging to user-specific preferences. Additionally, PLGC carries on a contrastive objective function to reduce embedding redundancy by dissolving dependencies between dimensions, thereby improving the backward representation learning process. We introduce PLGC as a model-agnostic personalized training strategy for federated recommendations that can be applied to existing baselines to alleviate embedding degradation. Extensive experiments on five real-world datasets have demonstrated the effectiveness and adaptability of PLGC, which outperforms various baseline algorithms.

A Hybrid Recommendation Framework for Enhancing User Engagement in Local News

Local news organizations face an urgent need to boost reader engagement amid declining circulation and competition from global media. Personalized news recommender systems offer a promising solution by tailoring content to user interests. Yet, conventional approaches often emphasize general preferences and may overlook nuanced or eclectic interests in local news. We propose a hybrid news recommender that integrates local and global preference models to improve engagement. Building on evidence of the value of localized models, our method unifies local and non-local predictors in one framework. The system adaptively combines recommendations from a local model, specialized in region-specific content, and a global model that captures broader preferences. Ensemble strategies and multiphase training balance the two. We evaluated the model on two datasets: a synthetic set based on Syracuse newspaper distributions and a Danish dataset (EB-NeRD) labeled for local and non-local content with an LLM. Results show our integrated approach outperforms single-model baselines in accuracy and coverage, suggesting improved personalization that can drive user engagement. The findings have practical implications for publishers, especially local outlets. By leveraging both community-specific and general user interests, the hybrid recommender can deliver more relevant content, increasing retention and subscriptions. In sum, this work introduces a new direction for recommender systems, bridging local and global models to revitalize local news consumption through scalable, personalized user experiences.

A Scenario-Oriented Survey of Federated Recommender Systems: Techniques, Challenges, and Future Directions

Extending recommender systems to federated learning (FL) frameworks to protect the privacy of users or platforms while making recommendations has recently gained widespread attention in academia. This is due to the natural coupling of recommender systems and federated learning architectures: the data originates from distributed clients (mostly mobile devices held by users), which are highly related to privacy. In a centralized recommender system (CenRec), the central server collects clients' data, trains the model, and provides the service. Whereas in federated recommender systems (FedRec), the step of data collecting is omitted, and the step of model training is offloaded to each client. The server only aggregates the model and other knowledge, thus avoiding client privacy leakage. Some surveys of federated recommender systems discuss and analyze related work from the perspective of designing FL systems. However, their utility drops by ignoring specific recommendation scenarios' unique characteristics and practical challenges. For example, the statistical heterogeneity issue in cross-domain FedRec originates from the label drift of the data held by different platforms, which is mainly caused by the recommender itself, but not the federated architecture. Therefore, it should focus more on solving specific problems in real-world recommendation scenarios to encourage the deployment FedRec. To this end, this review comprehensively analyzes the coupling of recommender systems and federated learning from the perspective of recommendation researchers and practitioners. We establish a clear link between recommendation scenarios and FL frameworks, systematically analyzing scenario-specific approaches, practical challenges, and potential opportunities. We aim to develop guidance for the real-world deployment of FedRec, bridging the gap between existing research and applications.

Improving Recommendation Fairness via Graph Structure and Representation Augmentation

Graph Convolutional Networks (GCNs) have become increasingly popular in recommendation systems. However, recent studies have shown that GCN-based models will cause sensitive information to disseminate widely in the graph structure, amplifying data bias and raising fairness concerns. While various fairness methods have been proposed, most of them neglect the impact of biased data on representation learning, which results in limited fairness improvement. Moreover, some studies have focused on constructing fair and balanced data distributions through data augmentation, but these methods significantly reduce utility due to disruption of user preferences. In this paper, we aim to design a fair recommendation method from the perspective of data augmentation to improve fairness while preserving recommendation utility. To achieve fairness-aware data augmentation with minimal disruption to user preferences, we propose two prior hypotheses. The first hypothesis identifies sensitive interactions by comparing outcomes of performance-oriented and fairness-aware recommendations, while the second one focuses on detecting sensitive features by analyzing feature similarities between biased and debiased representations. Then, we propose a dual data augmentation framework for fair recommendation, which includes two data augmentation strategies to generate fair augmented graphs and feature representations. Furthermore, we introduce a debiasing learning method that minimizes the dependence between the learned representations and sensitive information to eliminate bias. Extensive experiments on two real-world datasets demonstrate the superiority of our proposed framework.

Skill-based Explanations for Serendipitous Course Recommendation

Academic choice is crucial in U.S. undergraduate education, allowing students significant freedom in course selection. However, navigating the complex academic environment is challenging due to limited information, guidance, and an overwhelming number of choices, compounded by time restrictions and the high demand for popular courses. Although career counselors exist, their numbers are insufficient, and course recommendation systems, though personalized, often lack insight into student perceptions and explanations to assess course relevance. In this paper, a deep learning-based concept extraction model is developed to efficiently extract relevant concepts from course descriptions to improve the recommendation process. Using this model, the study examines the effects of skill-based explanations within a serendipitous recommendation framework, tested through the AskOski system at the University of California, Berkeley. The findings indicate that these explanations not only increase user interest, particularly in courses with high unexpectedness, but also bolster decision-making confidence. This underscores the importance of integrating skill-related data and explanations into educational recommendation systems.

Anomaly Detection in Networked Bandits

The nodes' interconnections on a social network often reflect their dependencies and information-sharing behaviors. Nevertheless, abnormal nodes, which significantly deviate from most of the network concerning patterns or behaviors, can lead to grave consequences. Therefore, it is imperative to design efficient online learning algorithms that robustly learn users' preferences while simultaneously detecting anomalies. We introduce a novel bandit algorithm to address this problem. Through network knowledge, the method characterizes the users' preferences and residuals of feature information. By learning and analyzing these preferences and residuals, it develops a personalized recommendation strategy for each user and simultaneously detects anomalies. We rigorously prove an upper bound on the regret of the proposed algorithm and experimentally compare it with several state-of-the-art collaborative contextual bandit algorithms on both synthetic and real-world datasets.