A Factuality and Diversity Reconciled Decoding Method for Knowledge-Grounded Dialogue Generation

Grounding external knowledge can enhance the factuality of responses in dialogue generation. However, excessive emphasis on it might result in the lack of engaging and diverse expressions. Through the introduction of randomness in sampling, current approaches can increase the diversity. Nevertheless, such sampling method could undermine the factuality in dialogue generation. In this study, to discover a solution for advancing creativity without relying on questionable randomness and to subtly reconcile the factuality and diversity within the source-grounded paradigm, a novel method named DoGe is proposed. DoGe can dynamically alternate between the utilization of internal parameter knowledge and external source knowledge based on the model's factual confidence. Extensive experiments on three widely-used datasets show that DoGe can not only enhance response diversity but also maintain factuality, and it significantly surpasses other various decoding strategy baselines.

Think out Loud: Emotion Deducing Explanation in Dialogues

Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in Dialogues, ERD); based on the emotion, then find causal utterances for the emotion (Emotion Cause Extraction in Dialogues, ECED). The setting of the two tasks requires first ERD and then ECED, ignoring the mutual complement between emotion and cause. To fix this, some new tasks are proposed to extract them simultaneously. Although the current research on these tasks has excellent achievements, simply identifying emotion-related factors by classification modeling lacks realizing the specific thinking process of causes stimulating the emotion in an explainable way. This thinking process especially reflected in the reasoning ability of Large Language Models (LLMs) is under-explored. To this end, we propose a new task "Emotion Deducing Explanation in Dialogues" (EDEN). EDEN recognizes emotion and causes in an explicitly thinking way. That is, models need to generate an explanation text, which first summarizes the causes; analyzes the inner activities of the speakers triggered by the causes using common sense; then guesses the emotion accordingly. To support the study of EDEN, based on the existing resources in ECED, we construct two EDEN datasets by human effort. We further evaluate different models on EDEN and find that LLMs are more competent than conventional PLMs. Besides, EDEN can help LLMs achieve better recognition of emotions and causes, which explores a new research direction of explainable emotion understanding in dialogues.

A Group Fairness Lens for Large Language Models

The rapid advancement of large language models has revolutionized various applications but also raised crucial concerns about their potential to perpetuate biases and unfairness when deployed in social media contexts. Evaluating LLMs' potential biases and fairness has become crucial, as existing methods rely on limited prompts focusing on just a few groups, lacking a comprehensive categorical perspective. In this paper, we propose evaluating LLM biases from a group fairness lens using a novel hierarchical schema characterizing diverse social groups. Specifically, we construct a dataset, GFair, encapsulating target-attribute combinations across multiple dimensions. In addition, we introduce statement organization, a new open-ended text generation task, to uncover complex biases in LLMs. Extensive evaluations of popular LLMs reveal inherent safety concerns. To mitigate the biases of LLM from a group fairness perspective, we pioneer a novel chain-of-thought method GF-Think to mitigate biases of LLMs from a group fairness perspective. Experimental results demonstrate its efficacy in mitigating bias in LLMs to achieve fairness.

An Empirical Study of Instruction-tuning Large Language Models in Chinese

The success of ChatGPT validates the potential of large language models (LLMs) in artificial general intelligence (AGI). Subsequently, the release of LLMs has sparked the open-source community's interest in instruction-tuning, which is deemed to accelerate ChatGPT's replication process. However, research on instruction-tuning LLMs in Chinese, the world's most spoken language, is still in its early stages. Therefore, this paper makes an in-depth empirical study of instruction-tuning LLMs in Chinese, which can serve as a cookbook that provides valuable findings for effectively customizing LLMs that can better respond to Chinese instructions. Specifically, we systematically explore the impact of LLM bases, parameter-efficient methods, instruction data types, which are the three most important elements for instruction-tuning. Besides, we also conduct experiment to study the impact of other factors, e.g., chain-of-thought data and human-value alignment. We hope that this empirical study can make a modest contribution to the open Chinese version of ChatGPT. This paper will release a powerful Chinese LLMs that is comparable to ChatGLM. The code and data are available at https://github.com/PhoebusSi/Alpaca-CoT.

Multi-level Adaptive Contrastive Learning for Knowledge Internalization in Dialogue Generation

Knowledge-grounded dialogue generation aims to mitigate the issue of text degeneration by incorporating external knowledge to supplement the context. However, the model often fails to internalize this information into responses in a human-like manner. Instead, it simply inserts segments of the provided knowledge into generic responses. As a result, the generated responses tend to be tedious, incoherent, and in lack of interactivity which means the degeneration problem is still unsolved. In this work, we first find that such copying-style degeneration is primarily due to the weak likelihood objective, which allows the model to "cheat" the objective by merely duplicating knowledge segments in a superficial pattern matching based on overlap. To overcome this challenge, we then propose a Multi-level Adaptive Contrastive Learning (MACL) framework that dynamically samples negative examples and subsequently penalizes degeneration behaviors at both the token-level and sequence-level. Extensive experiments on the WoW dataset demonstrate the effectiveness of our approach across various pre-trained models.

Recursively Summarizing Enables Long-Term Dialogue Memory in Large Language Models

Most open-domain dialogue systems suffer from forgetting important information, especially in a long-term conversation. Existing works usually train the specific retriever or summarizer to obtain key information from the past, which is time-consuming and highly depends on the quality of labeled data. To alleviate this problem, we propose to recursively generate summaries/ memory using large language models (LLMs) to enhance long-term memory ability. Specifically, our method first stimulates LLMs to memorize small dialogue contexts and then recursively produce new memory using previous memory and following contexts. Finally, the LLM can easily generate a highly consistent response with the help of the latest memory. We evaluate our method using ChatGPT and text-davinci-003, and the experiments on the widely-used public dataset show that our method can generate more consistent responses in a long-context conversation. Notably, our method is a potential solution to enable the LLM to model the extremely long context. Code and scripts will be released later.

DiffusEmp: A Diffusion Model-Based Framework with Multi-Grained Control for Empathetic Response Generation

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous empathy that refers to generic and safe expressions. In this paper, we propose to use explicit control to guide the empathy expression and design a framework DiffusEmp based on conditional diffusion language model to unify the utilization of dialogue context and attribute-oriented control signals. Specifically, communication mechanism, intent, and semantic frame are imported as multi-grained signals that control the empathy realization from coarse to fine levels. We then design a specific masking strategy to reflect the relationship between multi-grained signals and response tokens, and integrate it into the diffusion model to influence the generative process. Experimental results on a benchmark dataset EmpatheticDialogue show that our framework outperforms competitive baselines in terms of controllability, informativeness, and diversity without the loss of context-relatedness.

Divide, Conquer, and Combine: Mixture of Semantic-Independent Experts for Zero-Shot Dialogue State Tracking

Zero-shot transfer learning for Dialogue State Tracking (DST) helps to handle a variety of task-oriented dialogue domains without the cost of collecting in-domain data. Existing works mainly study common data- or model-level augmentation methods to enhance the generalization but fail to effectively decouple the semantics of samples, limiting the zero-shot performance of DST. In this paper, we present a simple and effective "divide, conquer and combine" solution, which explicitly disentangles the semantics of seen data, and leverages the performance and robustness with the mixture-of-experts mechanism. Specifically, we divide the seen data into semantically independent subsets and train corresponding experts, the newly unseen samples are mapped and inferred with mixture-of-experts with our designed ensemble inference. Extensive experiments on MultiWOZ2.1 upon the T5-Adapter show our schema significantly and consistently improves the zero-shot performance, achieving the SOTA on settings without external knowledge, with only 10M trainable parameters1.

Towards Better Entity Linking with Multi-View Enhanced Distillation

Dense retrieval is widely used for entity linking to retrieve entities from large-scale knowledge bases. Mainstream techniques are based on a dual-encoder framework, which encodes mentions and entities independently and calculates their relevances via rough interaction metrics, resulting in difficulty in explicitly modeling multiple mention-relevant parts within entities to match divergent mentions. Aiming at learning entity representations that can match divergent mentions, this paper proposes a Multi-View Enhanced Distillation (MVD) framework, which can effectively transfer knowledge of multiple fine-grained and mention-relevant parts within entities from cross-encoders to dual-encoders. Each entity is split into multiple views to avoid irrelevant information being over-squashed into the mention-relevant view. We further design cross-alignment and self-alignment mechanisms for this framework to facilitate fine-grained knowledge distillation from the teacher model to the student model. Meanwhile, we reserve a global-view that embeds the entity as a whole to prevent dispersal of uniform information. Experiments show our method achieves state-of-the-art performance on several entity linking benchmarks.

A Win-win Deal: Towards Sparse and Robust Pre-trained Language Models

Despite the remarkable success of pre-trained language models (PLMs), they still face two challenges: First, large-scale PLMs are inefficient in terms of memory footprint and computation. Second, on the downstream tasks, PLMs tend to rely on the dataset bias and struggle to generalize to out-of-distribution (OOD) data. In response to the efficiency problem, recent studies show that dense PLMs can be replaced with sparse subnetworks without hurting the performance. Such subnetworks can be found in three scenarios: 1) the fine-tuned PLMs, 2) the raw PLMs and then fine-tuned in isolation, and even inside 3) PLMs without any parameter fine-tuning. However, these results are only obtained in the in-distribution (ID) setting. In this paper, we extend the study on PLMs subnetworks to the OOD setting, investigating whether sparsity and robustness to dataset bias can be achieved simultaneously. To this end, we conduct extensive experiments with the pre-trained BERT model on three natural language understanding (NLU) tasks. Our results demonstrate that \textbf{sparse and robust subnetworks (SRNets) can consistently be found in BERT}, across the aforementioned three scenarios, using different training and compression methods. Furthermore, we explore the upper bound of SRNets using the OOD information and show that \textbf{there exist sparse and almost unbiased BERT subnetworks}. Finally, we present 1) an analytical study that provides insights on how to promote the efficiency of SRNets searching process and 2) a solution to improve subnetworks' performance at high sparsity. The code is available at https://github.com/llyx97/sparse-and-robust-PLM.