Think out Loud: Emotion Deducing Explanation in Dialogues

Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in Dialogues, ERD); based on the emotion, then find causal utterances for the emotion (Emotion Cause Extraction in Dialogues, ECED). The setting of the two tasks requires first ERD and then ECED, ignoring the mutual complement between emotion and cause. To fix this, some new tasks are proposed to extract them simultaneously. Although the current research on these tasks has excellent achievements, simply identifying emotion-related factors by classification modeling lacks realizing the specific thinking process of causes stimulating the emotion in an explainable way. This thinking process especially reflected in the reasoning ability of Large Language Models (LLMs) is under-explored. To this end, we propose a new task "Emotion Deducing Explanation in Dialogues" (EDEN). EDEN recognizes emotion and causes in an explicitly thinking way. That is, models need to generate an explanation text, which first summarizes the causes; analyzes the inner activities of the speakers triggered by the causes using common sense; then guesses the emotion accordingly. To support the study of EDEN, based on the existing resources in ECED, we construct two EDEN datasets by human effort. We further evaluate different models on EDEN and find that LLMs are more competent than conventional PLMs. Besides, EDEN can help LLMs achieve better recognition of emotions and causes, which explores a new research direction of explainable emotion understanding in dialogues.

Graph Representation of Narrative Context: Coherence Dependency via Retrospective Questions

This work introduces a novel and practical paradigm for narrative comprehension, stemming from the observation that individual passages within narratives are often cohesively related than being isolated. We therefore propose to formulate a graph upon narratives dubbed NARCO that depicts a task-agnostic coherence dependency of the entire context. Especially, edges in NARCO encompass retrospective free-form questions between two context snippets reflecting high-level coherent relations, inspired by the cognitive perception of humans who constantly reinstate relevant events from prior context. Importantly, our graph is instantiated through our designed two-stage LLM prompting, thereby without reliance on human annotations. We present three unique studies on its practical utility, examining the edge efficacy via recap identification, local context augmentation via plot retrieval, and broader applications exemplified by long document QA. Experiments suggest that our approaches leveraging NARCO yield performance boost across all three tasks.

Previously on the Stories: Recap Snippet Identification for Story Reading

Similar to the "previously-on" scenes in TV shows, recaps can help book reading by recalling the readers' memory about the important elements in previous texts to better understand the ongoing plot. Despite its usefulness, this application has not been well studied in the NLP community. We propose the first benchmark on this useful task called Recap Snippet Identification with a hand-crafted evaluation dataset. Our experiments show that the proposed task is challenging to PLMs, LLMs, and proposed methods as the task requires a deep understanding of the plot correlation between snippets.

SIG: Speaker Identification in Literature via Prompt-Based Generation

Identifying speakers of quotations in narratives is an important task in literary analysis, with challenging scenarios including the out-of-domain inference for unseen speakers, and non-explicit cases where there are no speaker mentions in surrounding context. In this work, we propose a simple and effective approach SIG, a generation-based method that verbalizes the task and quotation input based on designed prompt templates, which also enables easy integration of other auxiliary tasks that further bolster the speaker identification performance. The prediction can either come from direct generation by the model, or be determined by the highest generation probability of each speaker candidate. Based on our approach design, SIG supports out-of-domain evaluation, and achieves open-world classification paradigm that is able to accept any forms of candidate input. We perform both cross-domain evaluation and in-domain evaluation on PDNC, the largest dataset of this task, where empirical results suggest that SIG outperforms previous baselines of complicated designs, as well as the zero-shot ChatGPT, especially excelling at those hard non-explicit scenarios by up to 17% improvement. Additional experiments on another dataset WP further corroborate the efficacy of SIG.

Enhancing Empathetic and Emotion Support Dialogue Generation with Prophetic Commonsense Inference

The interest in Empathetic and Emotional Support conversations among the public has significantly increased. To offer more sensitive and understanding responses, leveraging commonsense knowledge has become a common strategy to better understand psychological aspects and causality. However, such commonsense inferences can be out of context and unable to predict upcoming dialogue themes, resulting in responses that lack coherence and empathy. To remedy this issue, we present Prophetic Commonsense Inference, an innovative paradigm for inferring commonsense knowledge. By harnessing the capabilities of Large Language Models in understanding dialogue and making commonsense deductions, we train tunable models to bridge the gap between past and potential future dialogues. Extensive experiments conducted on EmpatheticDialogues and Emotion Support Conversation show that equipping dialogue agents with our proposed prophetic commonsense inference significantly enhances the quality of their responses.

Plot Retrieval as an Assessment of Abstract Semantic Association

Retrieving relevant plots from the book for a query is a critical task, which can improve the reading experience and efficiency of readers. Readers usually only give an abstract and vague description as the query based on their own understanding, summaries, or speculations of the plot, which requires the retrieval model to have a strong ability to estimate the abstract semantic associations between the query and candidate plots. However, existing information retrieval (IR) datasets cannot reflect this ability well. In this paper, we propose Plot Retrieval, a labeled dataset to train and evaluate the performance of IR models on the novel task Plot Retrieval. Text pairs in Plot Retrieval have less word overlap and more abstract semantic association, which can reflect the ability of the IR models to estimate the abstract semantic association, rather than just traditional lexical or semantic matching. Extensive experiments across various lexical retrieval, sparse retrieval, dense retrieval, and cross-encoder methods compared with human studies on Plot Retrieval show current IR models still struggle in capturing abstract semantic association between texts. Plot Retrieval can be the benchmark for further research on the semantic association modeling ability of IR models.

Multi-level Adaptive Contrastive Learning for Knowledge Internalization in Dialogue Generation

Knowledge-grounded dialogue generation aims to mitigate the issue of text degeneration by incorporating external knowledge to supplement the context. However, the model often fails to internalize this information into responses in a human-like manner. Instead, it simply inserts segments of the provided knowledge into generic responses. As a result, the generated responses tend to be tedious, incoherent, and in lack of interactivity which means the degeneration problem is still unsolved. In this work, we first find that such copying-style degeneration is primarily due to the weak likelihood objective, which allows the model to "cheat" the objective by merely duplicating knowledge segments in a superficial pattern matching based on overlap. To overcome this challenge, we then propose a Multi-level Adaptive Contrastive Learning (MACL) framework that dynamically samples negative examples and subsequently penalizes degeneration behaviors at both the token-level and sequence-level. Extensive experiments on the WoW dataset demonstrate the effectiveness of our approach across various pre-trained models.

Separate and Locate: Rethink the Text in Text-based Visual Question Answering

Text-based Visual Question Answering (TextVQA) aims at answering questions about the text in images. Most works in this field focus on designing network structures or pre-training tasks. All these methods list the OCR texts in reading order (from left to right and top to bottom) to form a sequence, which is treated as a natural language ``sentence''. However, they ignore the fact that most OCR words in the TextVQA task do not have a semantical contextual relationship. In addition, these approaches use 1-D position embedding to construct the spatial relation between OCR tokens sequentially, which is not reasonable. The 1-D position embedding can only represent the left-right sequence relationship between words in a sentence, but not the complex spatial position relationship. To tackle these problems, we propose a novel method named Separate and Locate (SaL) that explores text contextual cues and designs spatial position embedding to construct spatial relations between OCR texts. Specifically, we propose a Text Semantic Separate (TSS) module that helps the model recognize whether words have semantic contextual relations. Then, we introduce a Spatial Circle Position (SCP) module that helps the model better construct and reason the spatial position relationships between OCR texts. Our SaL model outperforms the baseline model by 4.44% and 3.96% accuracy on TextVQA and ST-VQA datasets. Compared with the pre-training state-of-the-art method pre-trained on 64 million pre-training samples, our method, without any pre-training tasks, still achieves 2.68% and 2.52% accuracy improvement on TextVQA and ST-VQA. Our code and models will be released at https://github.com/fangbufang/SaL.

Personality Understanding of Fictional Characters during Book Reading

Comprehending characters' personalities is a crucial aspect of story reading. As readers engage with a story, their understanding of a character evolves based on new events and information; and multiple fine-grained aspects of personalities can be perceived. This leads to a natural problem of situated and fine-grained personality understanding. The problem has not been studied in the NLP field, primarily due to the lack of appropriate datasets mimicking the process of book reading. We present the first labeled dataset PersoNet for this problem. Our novel annotation strategy involves annotating user notes from online reading apps as a proxy for the original books. Experiments and human studies indicate that our dataset construction is both efficient and accurate; and our task heavily relies on long-term context to achieve accurate predictions for both machines and humans. The dataset is available at https://github.com/Gorov/personet_acl23.

Question-Interlocutor Scope Realized Graph Modeling over Key Utterances for Dialogue Reading Comprehension

In this work, we focus on dialogue reading comprehension (DRC), a task extracting answer spans for questions from dialogues. Dialogue context modeling in DRC is tricky due to complex speaker information and noisy dialogue context. To solve the two problems, previous research proposes two self-supervised tasks respectively: guessing who a randomly masked speaker is according to the dialogue and predicting which utterance in the dialogue contains the answer. Although these tasks are effective, there are still urging problems: (1) randomly masking speakers regardless of the question cannot map the speaker mentioned in the question to the corresponding speaker in the dialogue, and ignores the speaker-centric nature of utterances. This leads to wrong answer extraction from utterances in unrelated interlocutors' scopes; (2) the single utterance prediction, preferring utterances similar to the question, is limited in finding answer-contained utterances not similar to the question. To alleviate these problems, we first propose a new key utterances extracting method. It performs prediction on the unit formed by several contiguous utterances, which can realize more answer-contained utterances. Based on utterances in the extracted units, we then propose Question-Interlocutor Scope Realized Graph (QuISG) modeling. As a graph constructed on the text of utterances, QuISG additionally involves the question and question-mentioning speaker names as nodes. To realize interlocutor scopes, speakers in the dialogue are connected with the words in their corresponding utterances. Experiments on the benchmarks show that our method can achieve better and competitive results against previous works.