The objective of search result diversification (SRD) is to ensure that selected documents cover as many different subtopics as possible. Existing methods primarily utilize a paradigm of "greedy selection", i.e., selecting one document with the highest diversity score at a time. These approaches tend to be inefficient and are easily trapped in a suboptimal state. In addition, some other methods aim to approximately optimize the diversity metric, such as $\alpha$-NDCG, but the results still remain suboptimal. To address these challenges, we introduce Multi-Agent reinforcement learning (MARL) for search result DIVersity, which called MA4DIV. In this approach, each document is an agent and the search result diversification is modeled as a cooperative task among multiple agents. This approach allows for directly optimizing the diversity metrics, such as $\alpha$-NDCG, while achieving high training efficiency. We conducted preliminary experiments on public TREC datasets to demonstrate the effectiveness and potential of MA4DIV. Considering the limited number of queries in public TREC datasets, we construct a large-scale dataset from industry sources and show that MA4DIV achieves substantial improvements in both effectiveness and efficiency than existing baselines on a industrial scale dataset.
Pre-trained language models have become a crucial part of ranking systems and achieved very impressive effects recently. To maintain high performance while keeping efficient computations, knowledge distillation is widely used. In this paper, we focus on two key questions in knowledge distillation for ranking models: 1) how to ensemble knowledge from multi-teacher; 2) how to utilize the label information of data in the distillation process. We propose a unified algorithm called Pairwise Iterative Logits Ensemble (PILE) to tackle these two questions simultaneously. PILE ensembles multi-teacher logits supervised by label information in an iterative way and achieved competitive performance in both offline and online experiments. The proposed method has been deployed in a real-world commercial search system.
Embedding-based retrieval (EBR) is a technique to use embeddings to represent query and document, and then convert the retrieval problem into a nearest neighbor search problem in the embedding space. Some previous works have mainly focused on representing the web page with a single embedding, but in real web search scenarios, it is difficult to represent all the information of a long and complex structured web page as a single embedding. To address this issue, we design a click feedback-aware web page summarization for multi-embedding-based retrieval (CPS-MEBR) framework which is able to generate multiple embeddings for web pages to match different potential queries. Specifically, we use the click data of users in search logs to train a summary model to extract those sentences in web pages that are frequently clicked by users, which are more likely to answer those potential queries. Meanwhile, we introduce sentence-level semantic interaction to design a multi-embedding-based retrieval (MEBR) model, which can generate multiple embeddings to deal with different potential queries by using frequently clicked sentences in web pages. Offline experiments show that it can perform high quality candidate retrieval compared to single-embedding-based retrieval (SEBR) model.
Retrieval is a crucial stage in web search that identifies a small set of query-relevant candidates from a billion-scale corpus. Discovering more semantically-related candidates in the retrieval stage is very promising to expose more high-quality results to the end users. However, it still remains non-trivial challenges of building and deploying effective retrieval models for semantic matching in real search engine. In this paper, we describe the retrieval system that we developed and deployed in Baidu Search. The system exploits the recent state-of-the-art Chinese pretrained language model, namely Enhanced Representation through kNowledge IntEgration (ERNIE), which facilitates the system with expressive semantic matching. In particular, we developed an ERNIE-based retrieval model, which is equipped with 1) expressive Transformer-based semantic encoders, and 2) a comprehensive multi-stage training paradigm. More importantly, we present a practical system workflow for deploying the model in web-scale retrieval. Eventually, the system is fully deployed into production, where rigorous offline and online experiments were conducted. The results show that the system can perform high-quality candidate retrieval, especially for those tail queries with uncommon demands. Overall, the new retrieval system facilitated by pretrained language model (i.e., ERNIE) can largely improve the usability and applicability of our search engine.
As the heart of a search engine, the ranking system plays a crucial role in satisfying users' information demands. More recently, neural rankers fine-tuned from pre-trained language models (PLMs) establish state-of-the-art ranking effectiveness. However, it is nontrivial to directly apply these PLM-based rankers to the large-scale web search system due to the following challenging issues:(1) the prohibitively expensive computations of massive neural PLMs, especially for long texts in the web-document, prohibit their deployments in an online ranking system that demands extremely low latency;(2) the discrepancy between existing ranking-agnostic pre-training objectives and the ad-hoc retrieval scenarios that demand comprehensive relevance modeling is another main barrier for improving the online ranking system;(3) a real-world search engine typically involves a committee of ranking components, and thus the compatibility of the individually fine-tuned ranking model is critical for a cooperative ranking system. In this work, we contribute a series of successfully applied techniques in tackling these exposed issues when deploying the state-of-the-art Chinese pre-trained language model, i.e., ERNIE, in the online search engine system. We first articulate a novel practice to cost-efficiently summarize the web document and contextualize the resultant summary content with the query using a cheap yet powerful Pyramid-ERNIE architecture. Then we endow an innovative paradigm to finely exploit the large-scale noisy and biased post-click behavioral data for relevance-oriented pre-training. We also propose a human-anchored fine-tuning strategy tailored for the online ranking system, aiming to stabilize the ranking signals across various online components. Extensive offline and online experimental results show that the proposed techniques significantly boost the search engine's performance.