Alleviating the Long-Tail Problem in Conversational Recommender Systems

Conversational recommender systems (CRS) aim to provide the recommendation service via natural language conversations. To develop an effective CRS, high-quality CRS datasets are very crucial. However, existing CRS datasets suffer from the long-tail issue, \ie a large proportion of items are rarely (or even never) mentioned in the conversations, which are called long-tail items. As a result, the CRSs trained on these datasets tend to recommend frequent items, and the diversity of the recommended items would be largely reduced, making users easier to get bored. To address this issue, this paper presents \textbf{LOT-CRS}, a novel framework that focuses on simulating and utilizing a balanced CRS dataset (\ie covering all the items evenly) for improving \textbf{LO}ng-\textbf{T}ail recommendation performance of CRSs. In our approach, we design two pre-training tasks to enhance the understanding of simulated conversation for long-tail items, and adopt retrieval-augmented fine-tuning with label smoothness strategy to further improve the recommendation of long-tail items. Extensive experiments on two public CRS datasets have demonstrated the effectiveness and extensibility of our approach, especially on long-tail recommendation.

SSP: Self-Supervised Post-training for Conversational Search

Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which usually initialize parameters by query reformulation to discover contextualized dependency, have trouble in understanding the dialogue structure information and struggle with contextual semantic vanishing. In this paper, we propose \fullmodel (\model) which is a new post-training paradigm with three self-supervised tasks to efficiently initialize the conversational search model to enhance the dialogue structure and contextual semantic understanding. Furthermore, the \model can be plugged into most of the existing conversational models to boost their performance. To verify the effectiveness of our proposed method, we apply the conversational encoder post-trained by \model on the conversational search task using two benchmark datasets: CAsT-19 and CAsT-20. Extensive experiments that our \model can boost the performance of several existing conversational search methods. Our source code is available at \url{https://github.com/morecry/SSP}.

Improving Conversational Recommendation Systems via Counterfactual Data Simulation

Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training data for training. Since it is difficult to annotate recommendation-oriented dialogue datasets, existing CRS approaches often suffer from the issue of insufficient training due to the scarcity of training data. To address this issue, in this paper, we propose a CounterFactual data simulation approach for CRS, named CFCRS, to alleviate the issue of data scarcity in CRSs. Our approach is developed based on the framework of counterfactual data augmentation, which gradually incorporates the rewriting to the user preference from a real dialogue without interfering with the entire conversation flow. To develop our approach, we characterize user preference and organize the conversation flow by the entities involved in the dialogue, and design a multi-stage recommendation dialogue simulator based on a conversation flow language model. Under the guidance of the learned user preference and dialogue schema, the flow language model can produce reasonable, coherent conversation flows, which can be further realized into complete dialogues. Based on the simulator, we perform the intervention at the representations of the interacted entities of target users, and design an adversarial training method with a curriculum schedule that can gradually optimize the data augmentation strategy. Extensive experiments show that our approach can consistently boost the performance of several competitive CRSs, and outperform other data augmentation methods, especially when the training data is limited. Our code is publicly available at https://github.com/RUCAIBox/CFCRS.

Plug-and-Play Document Modules for Pre-trained Models

Large-scale pre-trained models (PTMs) have been widely used in document-oriented NLP tasks, such as question answering. However, the encoding-task coupling requirement results in the repeated encoding of the same documents for different tasks and queries, which is highly computationally inefficient. To this end, we target to decouple document encoding from downstream tasks, and propose to represent each document as a plug-and-play document module, i.e., a document plugin, for PTMs (PlugD). By inserting document plugins into the backbone PTM for downstream tasks, we can encode a document one time to handle multiple tasks, which is more efficient than conventional encoding-task coupling methods that simultaneously encode documents and input queries using task-specific encoders. Extensive experiments on 8 datasets of 4 typical NLP tasks show that PlugD enables models to encode documents once and for all across different scenarios. Especially, PlugD can save $69\%$ computational costs while achieving comparable performance to state-of-the-art encoding-task coupling methods. Additionally, we show that PlugD can serve as an effective post-processing way to inject knowledge into task-specific models, improving model performance without any additional model training.

Term-Sets Can Be Strong Document Identifiers For Auto-Regressive Search Engines

Auto-regressive search engines emerge as a promising paradigm for next-gen information retrieval systems. These methods work with Seq2Seq models, where each query can be directly mapped to the identifier of its relevant document. As such, they are praised for merits like being end-to-end differentiable. However, auto-regressive search engines also confront challenges in retrieval quality, given the requirement for the exact generation of the document identifier. That's to say, the targeted document will be missed from the retrieval result if a false prediction about its identifier is made in any step of the generation process. In this work, we propose a novel framework, namely AutoTSG (Auto-regressive Search Engine with Term-Set Generation), which is featured by 1) the unordered term-based document identifier and 2) the set-oriented generation pipeline. With AutoTSG, any permutation of the term-set identifier will lead to the retrieval of the corresponding document, thus largely relaxing the requirement of exact generation. Besides, the Seq2Seq model is enabled to flexibly explore the optimal permutation of the document identifier for the presented query, which may further contribute to the retrieval quality. AutoTSG is empirically evaluated with Natural Questions and MS MARCO, where notable improvements can be achieved against the existing auto-regressive search engines.

RetroMAE-2: Duplex Masked Auto-Encoder For Pre-Training Retrieval-Oriented Language Models

To better support information retrieval tasks such as web search and open-domain question answering, growing effort is made to develop retrieval-oriented language models, e.g., RetroMAE and many others. Most of the existing works focus on improving the semantic representation capability for the contextualized embedding of the [CLS] token. However, recent study shows that the ordinary tokens besides [CLS] may provide extra information, which help to produce a better representation effect. As such, it's necessary to extend the current methods where all contextualized embeddings can be jointly pre-trained for the retrieval tasks. In this work, we propose a novel pre-training method called Duplex Masked Auto-Encoder, a.k.a. DupMAE. It is designed to improve the quality of semantic representation where all contextualized embeddings of the pre-trained model can be leveraged. It takes advantage of two complementary auto-encoding tasks: one reconstructs the input sentence on top of the [CLS] embedding; the other one predicts the bag-of-words feature of the input sentence based on the ordinary tokens' embeddings. The two tasks are jointly conducted to train a unified encoder, where the whole contextualized embeddings are aggregated in a compact way to produce the final semantic representation. DupMAE is simple but empirically competitive: it substantially improves the pre-trained model's representation capability and transferability, where superior retrieval performances can be achieved on popular benchmarks, like MS MARCO and BEIR.

Constructing Tree-based Index for Efficient and Effective Dense Retrieval

Recent studies have shown that Dense Retrieval (DR) techniques can significantly improve the performance of first-stage retrieval in IR systems. Despite its empirical effectiveness, the application of DR is still limited. In contrast to statistic retrieval models that rely on highly efficient inverted index solutions, DR models build dense embeddings that are difficult to be pre-processed with most existing search indexing systems. To avoid the expensive cost of brute-force search, the Approximate Nearest Neighbor (ANN) algorithm and corresponding indexes are widely applied to speed up the inference process of DR models. Unfortunately, while ANN can improve the efficiency of DR models, it usually comes with a significant price on retrieval performance. To solve this issue, we propose JTR, which stands for Joint optimization of TRee-based index and query encoding. Specifically, we design a new unified contrastive learning loss to train tree-based index and query encoder in an end-to-end manner. The tree-based negative sampling strategy is applied to make the tree have the maximum heap property, which supports the effectiveness of beam search well. Moreover, we treat the cluster assignment as an optimization problem to update the tree-based index that allows overlapped clustering. We evaluate JTR on numerous popular retrieval benchmarks. Experimental results show that JTR achieves better retrieval performance while retaining high system efficiency compared with widely-adopted baselines. It provides a potential solution to balance efficiency and effectiveness in neural retrieval system designs.

EulerNet: Adaptive Feature Interaction Learning via Euler's Formula for CTR Prediction

Learning effective high-order feature interactions is very crucial in the CTR prediction task. However, it is very time-consuming to calculate high-order feature interactions with massive features in online e-commerce platforms. Most existing methods manually design a maximal order and further filter out the useless interactions from them. Although they reduce the high computational costs caused by the exponential growth of high-order feature combinations, they still suffer from the degradation of model capability due to the suboptimal learning of the restricted feature orders. The solution to maintain the model capability and meanwhile keep it efficient is a technical challenge, which has not been adequately addressed. To address this issue, we propose an adaptive feature interaction learning model, named as EulerNet, in which the feature interactions are learned in a complex vector space by conducting space mapping according to Euler's formula. EulerNet converts the exponential powers of feature interactions into simple linear combinations of the modulus and phase of the complex features, making it possible to adaptively learn the high-order feature interactions in an efficient way. Furthermore, EulerNet incorporates the implicit and explicit feature interactions into a unified architecture, which achieves the mutual enhancement and largely boosts the model capabilities. Such a network can be fully learned from data, with no need of pre-designed form or order for feature interactions. Extensive experiments conducted on three public datasets have demonstrated the effectiveness and efficiency of our approach. Our code is available at: https://github.com/RUCAIBox/EulerNet.

Rethinking Dense Retrieval's Few-Shot Ability

Few-shot dense retrieval (DR) aims to effectively generalize to novel search scenarios by learning a few samples. Despite its importance, there is little study on specialized datasets and standardized evaluation protocols. As a result, current methods often resort to random sampling from supervised datasets to create "few-data" setups and employ inconsistent training strategies during evaluations, which poses a challenge in accurately comparing recent progress. In this paper, we propose a customized FewDR dataset and a unified evaluation benchmark. Specifically, FewDR employs class-wise sampling to establish a standardized "few-shot" setting with finely-defined classes, reducing variability in multiple sampling rounds. Moreover, the dataset is disjointed into base and novel classes, allowing DR models to be continuously trained on ample data from base classes and a few samples in novel classes. This benchmark eliminates the risk of novel class leakage, providing a reliable estimation of the DR model's few-shot ability. Our extensive empirical results reveal that current state-of-the-art DR models still face challenges in the standard few-shot scene. Our code and data will be open-sourced at https://github.com/OpenMatch/ANCE-Tele.

FashionSAP: Symbols and Attributes Prompt for Fine-grained Fashion Vision-Language Pre-training

Fashion vision-language pre-training models have shown efficacy for a wide range of downstream tasks. However, general vision-language pre-training models pay less attention to fine-grained domain features, while these features are important in distinguishing the specific domain tasks from general tasks. We propose a method for fine-grained fashion vision-language pre-training based on fashion Symbols and Attributes Prompt (FashionSAP) to model fine-grained multi-modalities fashion attributes and characteristics. Firstly, we propose the fashion symbols, a novel abstract fashion concept layer, to represent different fashion items and to generalize various kinds of fine-grained fashion features, making modelling fine-grained attributes more effective. Secondly, the attributes prompt method is proposed to make the model learn specific attributes of fashion items explicitly. We design proper prompt templates according to the format of fashion data. Comprehensive experiments are conducted on two public fashion benchmarks, i.e., FashionGen and FashionIQ, and FashionSAP gets SOTA performances for four popular fashion tasks. The ablation study also shows the proposed abstract fashion symbols, and the attribute prompt method enables the model to acquire fine-grained semantics in the fashion domain effectively. The obvious performance gains from FashionSAP provide a new baseline for future fashion task research.