DivTOD: Unleashing the Power of LLMs for Diversifying Task-Oriented Dialogue Representations

Language models pre-trained on general text have achieved impressive results in diverse fields. Yet, the distinct linguistic characteristics of task-oriented dialogues (TOD) compared to general text limit the practical utility of existing language models. Current task-oriented dialogue pre-training methods overlook the one-to-many property of conversations, where multiple responses can be appropriate given the same conversation context. In this paper, we propose a novel dialogue pre-training model called DivTOD, which collaborates with LLMs to learn diverse task-oriented dialogue representations. DivTOD guides LLMs in transferring diverse knowledge to smaller models while removing domain knowledge that contradicts task-oriented dialogues. Experiments show that our model outperforms strong TOD baselines on various downstream dialogue tasks and learns the intrinsic diversity of task-oriented dialogues.

Faceptor: A Generalist Model for Face Perception

With the comprehensive research conducted on various face analysis tasks, there is a growing interest among researchers to develop a unified approach to face perception. Existing methods mainly discuss unified representation and training, which lack task extensibility and application efficiency. To tackle this issue, we focus on the unified model structure, exploring a face generalist model. As an intuitive design, Naive Faceptor enables tasks with the same output shape and granularity to share the structural design of the standardized output head, achieving improved task extensibility. Furthermore, Faceptor is proposed to adopt a well-designed single-encoder dual-decoder architecture, allowing task-specific queries to represent new-coming semantics. This design enhances the unification of model structure while improving application efficiency in terms of storage overhead. Additionally, we introduce Layer-Attention into Faceptor, enabling the model to adaptively select features from optimal layers to perform the desired tasks. Through joint training on 13 face perception datasets, Faceptor achieves exceptional performance in facial landmark localization, face parsing, age estimation, expression recognition, binary attribute classification, and face recognition, achieving or surpassing specialized methods in most tasks. Our training framework can also be applied to auxiliary supervised learning, significantly improving performance in data-sparse tasks such as age estimation and expression recognition. The code and models will be made publicly available at https://github.com/lxq1000/Faceptor.

Noise-BERT: A Unified Perturbation-Robust Framework with Noise Alignment Pre-training for Noisy Slot Filling Task

In a realistic dialogue system, the input information from users is often subject to various types of input perturbations, which affects the slot-filling task. Although rule-based data augmentation methods have achieved satisfactory results, they fail to exhibit the desired generalization when faced with unknown noise disturbances. In this study, we address the challenges posed by input perturbations in slot filling by proposing Noise-BERT, a unified Perturbation-Robust Framework with Noise Alignment Pre-training. Our framework incorporates two Noise Alignment Pre-training tasks: Slot Masked Prediction and Sentence Noisiness Discrimination, aiming to guide the pre-trained language model in capturing accurate slot information and noise distribution. During fine-tuning, we employ a contrastive learning loss to enhance the semantic representation of entities and labels. Additionally, we introduce an adversarial attack training strategy to improve the model's robustness. Experimental results demonstrate the superiority of our proposed approach over state-of-the-art models, and further analysis confirms its effectiveness and generalization ability.

Beyond the Known: Investigating LLMs Performance on Out-of-Domain Intent Detection

Out-of-domain (OOD) intent detection aims to examine whether the user's query falls outside the predefined domain of the system, which is crucial for the proper functioning of task-oriented dialogue (TOD) systems. Previous methods address it by fine-tuning discriminative models. Recently, some studies have been exploring the application of large language models (LLMs) represented by ChatGPT to various downstream tasks, but it is still unclear for their ability on OOD detection task.This paper conducts a comprehensive evaluation of LLMs under various experimental settings, and then outline the strengths and weaknesses of LLMs. We find that LLMs exhibit strong zero-shot and few-shot capabilities, but is still at a disadvantage compared to models fine-tuned with full resource. More deeply, through a series of additional analysis experiments, we discuss and summarize the challenges faced by LLMs and provide guidance for future work including injecting domain knowledge, strengthening knowledge transfer from IND(In-domain) to OOD, and understanding long instructions.

BootTOD: Bootstrap Task-oriented Dialogue Representations by Aligning Diverse Responses

Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current task-oriented dialogue pre-training methods rely on a contrastive framework, which faces challenges such as selecting true positives and hard negatives, as well as lacking diversity. In this paper, we propose a novel dialogue pre-training model called BootTOD. It learns task-oriented dialogue representations via a self-bootstrapping framework. Unlike contrastive counterparts, BootTOD aligns context and context+response representations and dismisses the requirements of contrastive pairs. BootTOD also uses multiple appropriate response targets to model the intrinsic one-to-many diversity of human conversations. Experimental results show that BootTOD outperforms strong TOD baselines on diverse downstream dialogue tasks.

PreAct: Predicting Future in ReAct Enhances Agent's Planning Ability

Addressing the discrepancies between predictions and actual outcomes often aids individuals in expanding their thought processes and engaging in reflection, thereby facilitating reasoning in the correct direction. In this paper, we introduce $\textbf{PreAct}$, an agent framework that integrates $\textbf{pre}$diction with $\textbf{rea}$soning and $\textbf{act}$ion. Leveraging the information provided by predictions, a large language model (LLM) based agent can offer more diversified and strategically oriented reasoning, which in turn leads to more effective actions that help the agent complete complex tasks. Our experiments demonstrate that PreAct outperforms the ReAct approach in accomplishing complex tasks and that PreAct can be co-enhanced when combined with Reflexion methods. We prompt the model with different numbers of historical predictions and find that historical predictions have a sustained positive effect on LLM planning. The differences in single-step reasoning between PreAct and ReAct show that PreAct indeed offers advantages in terms of diversity and strategic directivity over ReAct.

Knowledge Editing on Black-box Large Language Models

Knowledge editing (KE) aims to efficiently and precisely modify the behavior of large language models (LLMs) to update specific knowledge without negatively influencing other knowledge. Current research primarily focuses on white-box LLMs editing, overlooking an important scenario: black-box LLMs editing, where LLMs are accessed through interfaces and only textual output is available. In this paper, we first officially introduce KE on black-box LLMs and then propose a comprehensive evaluation framework to overcome the limitations of existing evaluations that are not applicable to black-box LLMs editing and lack comprehensiveness. To tackle privacy leaks of editing data and style over-editing in current methods, we introduce a novel postEdit framework, resolving privacy concerns through downstream post-processing and maintaining textual style consistency via fine-grained editing to original responses. Experiments and analysis on two benchmarks demonstrate that postEdit outperforms all baselines and achieves strong generalization, especially with huge improvements on style retention (average $+20.82\%\uparrow$).

Multi-Perspective Consistency Enhances Confidence Estimation in Large Language Models

In the deployment of large language models (LLMs), accurate confidence estimation is critical for assessing the credibility of model predictions. However, existing methods often fail to overcome the issue of overconfidence on incorrect answers. In this work, we focus on improving the confidence estimation of large language models. Considering the fragility of self-awareness in language models, we introduce a Multi-Perspective Consistency (MPC) method. We leverage complementary insights from different perspectives within models (MPC-Internal) and across different models (MPC-Across) to mitigate the issue of overconfidence arising from a singular viewpoint. The experimental results on eight publicly available datasets show that our MPC achieves state-of-the-art performance. Further analyses indicate that MPC can mitigate the problem of overconfidence and is effectively scalable to other models.