Disentangled Contrastive Collaborative Filtering

Recent studies show that graph neural networks (GNNs) are prevalent to model high-order relationships for collaborative filtering (CF). Towards this research line, graph contrastive learning (GCL) has exhibited powerful performance in addressing the supervision label shortage issue by learning augmented user and item representations. While many of them show their effectiveness, two key questions still remain unexplored: i) Most existing GCL-based CF models are still limited by ignoring the fact that user-item interaction behaviors are often driven by diverse latent intent factors (e.g., shopping for family party, preferred color or brand of products); ii) Their introduced non-adaptive augmentation techniques are vulnerable to noisy information, which raises concerns about the model's robustness and the risk of incorporating misleading self-supervised signals. In light of these limitations, we propose a Disentangled Contrastive Collaborative Filtering framework (DCCF) to realize intent disentanglement with self-supervised augmentation in an adaptive fashion. With the learned disentangled representations with global context, our DCCF is able to not only distill finer-grained latent factors from the entangled self-supervision signals but also alleviate the augmentation-induced noise. Finally, the cross-view contrastive learning task is introduced to enable adaptive augmentation with our parameterized interaction mask generator. Experiments on various public datasets demonstrate the superiority of our method compared to existing solutions. Our model implementation is released at the link https://github.com/HKUDS/DCCF.

Is ChatGPT Good at Search? Investigating Large Language Models as Re-Ranking Agent

Large Language Models (LLMs) have demonstrated a remarkable ability to generalize zero-shot to various language-related tasks. This paper focuses on the study of exploring generative LLMs such as ChatGPT and GPT-4 for relevance ranking in Information Retrieval (IR). Surprisingly, our experiments reveal that properly instructed ChatGPT and GPT-4 can deliver competitive, even superior results than supervised methods on popular IR benchmarks. Notably, GPT-4 outperforms the fully fine-tuned monoT5-3B on MS MARCO by an average of 2.7 nDCG on TREC datasets, an average of 2.3 nDCG on eight BEIR datasets, and an average of 2.7 nDCG on ten low-resource languages Mr.TyDi. Subsequently, we delve into the potential for distilling the ranking capabilities of ChatGPT into a specialized model. Our small specialized model that trained on 10K ChatGPT generated data outperforms monoT5 trained on 400K annotated MS MARCO data on BEIR. The code to reproduce our results is available at www.github.com/sunnweiwei/RankGPT

Learning to Tokenize for Generative Retrieval

Conventional document retrieval techniques are mainly based on the index-retrieve paradigm. It is challenging to optimize pipelines based on this paradigm in an end-to-end manner. As an alternative, generative retrieval represents documents as identifiers (docid) and retrieves documents by generating docids, enabling end-to-end modeling of document retrieval tasks. However, it is an open question how one should define the document identifiers. Current approaches to the task of defining document identifiers rely on fixed rule-based docids, such as the title of a document or the result of clustering BERT embeddings, which often fail to capture the complete semantic information of a document. We propose GenRet, a document tokenization learning method to address the challenge of defining document identifiers for generative retrieval. GenRet learns to tokenize documents into short discrete representations (i.e., docids) via a discrete auto-encoding approach. Three components are included in GenRet: (i) a tokenization model that produces docids for documents; (ii) a reconstruction model that learns to reconstruct a document based on a docid; and (iii) a sequence-to-sequence retrieval model that generates relevant document identifiers directly for a designated query. By using an auto-encoding framework, GenRet learns semantic docids in a fully end-to-end manner. We also develop a progressive training scheme to capture the autoregressive nature of docids and to stabilize training. We conduct experiments on the NQ320K, MS MARCO, and BEIR datasets to assess the effectiveness of GenRet. GenRet establishes the new state-of-the-art on the NQ320K dataset. Especially, compared to generative retrieval baselines, GenRet can achieve significant improvements on the unseen documents. GenRet also outperforms comparable baselines on MS MARCO and BEIR, demonstrating the method's generalizability.

Layout-aware Webpage Quality Assessment

Identifying high-quality webpages is fundamental for real-world search engines, which can fulfil users' information need with the less cognitive burden. Early studies of \emph{webpage quality assessment} usually design hand-crafted features that may only work on particular categories of webpages (e.g., shopping websites, medical websites). They can hardly be applied to real-world search engines that serve trillions of webpages with various types and purposes. In this paper, we propose a novel layout-aware webpage quality assessment model currently deployed in our search engine. Intuitively, layout is a universal and critical dimension for the quality assessment of different categories of webpages. Based on this, we directly employ the meta-data that describes a webpage, i.e., Document Object Model (DOM) tree, as the input of our model. The DOM tree data unifies the representation of webpages with different categories and purposes and indicates the layout of webpages. To assess webpage quality from complex DOM tree data, we propose a graph neural network (GNN) based method that extracts rich layout-aware information that implies webpage quality in an end-to-end manner. Moreover, we improve the GNN method with an attentive readout function, external web categories and a category-aware sampling method. We conduct rigorous offline and online experiments to show that our proposed solution is effective in real search engines, improving the overall usability and user experience.

Feature-Level Debiased Natural Language Understanding

Natural language understanding (NLU) models often rely on dataset biases rather than intended task-relevant features to achieve high performance on specific datasets. As a result, these models perform poorly on datasets outside the training distribution. Some recent studies address this issue by reducing the weights of biased samples during the training process. However, these methods still encode biased latent features in representations and neglect the dynamic nature of bias, which hinders model prediction. We propose an NLU debiasing method, named debiasing contrastive learning (DCT), to simultaneously alleviate the above problems based on contrastive learning. We devise a debiasing, positive sampling strategy to mitigate biased latent features by selecting the least similar biased positive samples. We also propose a dynamic negative sampling strategy to capture the dynamic influence of biases by employing a bias-only model to dynamically select the most similar biased negative samples. We conduct experiments on three NLU benchmark datasets. Experimental results show that DCT outperforms state-of-the-art baselines on out-of-distribution datasets while maintaining in-distribution performance. We also verify that DCT can reduce biased latent features from the model's representation.

PILE: Pairwise Iterative Logits Ensemble for Multi-Teacher Labeled Distillation

Pre-trained language models have become a crucial part of ranking systems and achieved very impressive effects recently. To maintain high performance while keeping efficient computations, knowledge distillation is widely used. In this paper, we focus on two key questions in knowledge distillation for ranking models: 1) how to ensemble knowledge from multi-teacher; 2) how to utilize the label information of data in the distillation process. We propose a unified algorithm called Pairwise Iterative Logits Ensemble (PILE) to tackle these two questions simultaneously. PILE ensembles multi-teacher logits supervised by label information in an iterative way and achieved competitive performance in both offline and online experiments. The proposed method has been deployed in a real-world commercial search system.

Whole Page Unbiased Learning to Rank

The page presentation biases in the information retrieval system, especially on the click behavior, is a well-known challenge that hinders improving ranking models' performance with implicit user feedback. Unbiased Learning to Rank~(ULTR) algorithms are then proposed to learn an unbiased ranking model with biased click data. However, most existing algorithms are specifically designed to mitigate position-related bias, e.g., trust bias, without considering biases induced by other features in search result page presentation(SERP). For example, the multimedia type may generate attractive bias. Unfortunately, those biases widely exist in industrial systems and may lead to an unsatisfactory search experience. Therefore, we introduce a new problem, i.e., whole-page Unbiased Learning to Rank(WP-ULTR), aiming to handle biases induced by whole-page SERP features simultaneously. It presents tremendous challenges. For example, a suitable user behavior model (user behavior hypothesis) can be hard to find; and complex biases cannot be handled by existing algorithms. To address the above challenges, we propose a Bias Agnostic whole-page unbiased Learning to rank algorithm, BAL, to automatically discover and mitigate the biases from multiple SERP features with no specific design. Experimental results on a real-world dataset verify the effectiveness of the BAL.

CPS-MEBR: Click Feedback-Aware Web Page Summarization for Multi-Embedding-Based Retrieval

Embedding-based retrieval (EBR) is a technique to use embeddings to represent query and document, and then convert the retrieval problem into a nearest neighbor search problem in the embedding space. Some previous works have mainly focused on representing the web page with a single embedding, but in real web search scenarios, it is difficult to represent all the information of a long and complex structured web page as a single embedding. To address this issue, we design a click feedback-aware web page summarization for multi-embedding-based retrieval (CPS-MEBR) framework which is able to generate multiple embeddings for web pages to match different potential queries. Specifically, we use the click data of users in search logs to train a summary model to extract those sentences in web pages that are frequently clicked by users, which are more likely to answer those potential queries. Meanwhile, we introduce sentence-level semantic interaction to design a multi-embedding-based retrieval (MEBR) model, which can generate multiple embeddings to deal with different potential queries by using frequently clicked sentences in web pages. Offline experiments show that it can perform high quality candidate retrieval compared to single-embedding-based retrieval (SEBR) model.