Is ChatGPT a Good Multi-Party Conversation Solver?

Large Language Models (LLMs) have emerged as influential instruments within the realm of natural language processing; nevertheless, their capacity to handle multi-party conversations (MPCs) -- a scenario marked by the presence of multiple interlocutors involved in intricate information exchanges -- remains uncharted. In this paper, we delve into the potential of generative LLMs such as ChatGPT and GPT-4 within the context of MPCs. An empirical analysis is conducted to assess the zero-shot learning capabilities of ChatGPT and GPT-4 by subjecting them to evaluation across three MPC datasets that encompass five representative tasks. The findings reveal that ChatGPT's performance on a number of evaluated MPC tasks leaves much to be desired, whilst GPT-4's results portend a promising future. Additionally, we endeavor to bolster performance through the incorporation of MPC structures, encompassing both speaker and addressee architecture. This study provides an exhaustive evaluation and analysis of applying generative LLMs to MPCs, casting a light upon the conception and creation of increasingly effective and robust MPC agents. Concurrently, this work underscores the challenges implicit in the utilization of LLMs for MPCs, such as deciphering graphical information flows and generating stylistically consistent responses.

MADNet: Maximizing Addressee Deduction Expectation for Multi-Party Conversation Generation

Modeling multi-party conversations (MPCs) with graph neural networks has been proven effective at capturing complicated and graphical information flows. However, existing methods rely heavily on the necessary addressee labels and can only be applied to an ideal setting where each utterance must be tagged with an addressee label. To study the scarcity of addressee labels which is a common issue in MPCs, we propose MADNet that maximizes addressee deduction expectation in heterogeneous graph neural networks for MPC generation. Given an MPC with a few addressee labels missing, existing methods fail to build a consecutively connected conversation graph, but only a few separate conversation fragments instead. To ensure message passing between these conversation fragments, four additional types of latent edges are designed to complete a fully-connected graph. Besides, to optimize the edge-type-dependent message passing for those utterances without addressee labels, an Expectation-Maximization-based method that iteratively generates silver addressee labels (E step), and optimizes the quality of generated responses (M step), is designed. Experimental results on two Ubuntu IRC channel benchmarks show that MADNet outperforms various baseline models on the task of MPC generation, especially under the more common and challenging setting where part of addressee labels are missing.

DiffuSIA: A Spiral Interaction Architecture for Encoder-Decoder Text Diffusion

Diffusion models have emerged as the new state-of-the-art family of deep generative models, and their promising potentials for text generation have recently attracted increasing attention. Existing studies mostly adopt a single encoder architecture with partially noising processes for conditional text generation, but its degree of flexibility for conditional modeling is limited. In fact, the encoder-decoder architecture is naturally more flexible for its detachable encoder and decoder modules, which is extensible to multilingual and multimodal generation tasks for conditions and target texts. However, the encoding process of conditional texts lacks the understanding of target texts. To this end, a spiral interaction architecture for encoder-decoder text diffusion (DiffuSIA) is proposed. Concretely, the conditional information from encoder is designed to be captured by the diffusion decoder, while the target information from decoder is designed to be captured by the conditional encoder. These two types of information flow run through multilayer interaction spirally for deep fusion and understanding. DiffuSIA is evaluated on four text generation tasks, including paraphrase, text simplification, question generation, and open-domain dialogue generation. Experimental results show that DiffuSIA achieves competitive performance among previous methods on all four tasks, demonstrating the effectiveness and generalization ability of the proposed method.

TegTok: Augmenting Text Generation via Task-specific and Open-world Knowledge

Generating natural and informative texts has been a long-standing problem in NLP. Much effort has been dedicated into incorporating pre-trained language models (PLMs) with various open-world knowledge, such as knowledge graphs or wiki pages. However, their ability to access and manipulate the task-specific knowledge is still limited on downstream tasks, as this type of knowledge is usually not well covered in PLMs and is hard to acquire. To address the problem, we propose augmenting TExt Generation via Task-specific and Open-world Knowledge (TegTok) in a unified framework. Our model selects knowledge entries from two types of knowledge sources through dense retrieval and then injects them into the input encoding and output decoding stages respectively on the basis of PLMs. With the help of these two types of knowledge, our model can learn what and how to generate. Experiments on two text generation tasks of dialogue generation and question generation, and on two datasets show that our method achieves better performance than various baseline models.

HeterMPC: A Heterogeneous Graph Neural Network for Response Generation in Multi-Party Conversations

Recently, various response generation models for two-party conversations have achieved impressive improvements, but less effort has been paid to multi-party conversations (MPCs) which are more practical and complicated. Compared with a two-party conversation where a dialogue context is a sequence of utterances, building a response generation model for MPCs is more challenging, since there exist complicated context structures and the generated responses heavily rely on both interlocutors (i.e., speaker and addressee) and history utterances. To address these challenges, we present HeterMPC, a heterogeneous graph-based neural network for response generation in MPCs which models the semantics of utterances and interlocutors simultaneously with two types of nodes in a graph. Besides, we also design six types of meta relations with node-edge-type-dependent parameters to characterize the heterogeneous interactions within the graph. Through multi-hop updating, HeterMPC can adequately utilize the structural knowledge of conversations for response generation. Experimental results on the Ubuntu Internet Relay Chat (IRC) channel benchmark show that HeterMPC outperforms various baseline models for response generation in MPCs.

Neural Grapheme-to-Phoneme Conversion with Pre-trained Grapheme Models

Neural network models have achieved state-of-the-art performance on grapheme-to-phoneme (G2P) conversion. However, their performance relies on large-scale pronunciation dictionaries, which may not be available for a lot of languages. Inspired by the success of the pre-trained language model BERT, this paper proposes a pre-trained grapheme model called grapheme BERT (GBERT), which is built by self-supervised training on a large, language-specific word list with only grapheme information. Furthermore, two approaches are developed to incorporate GBERT into the state-of-the-art Transformer-based G2P model, i.e., fine-tuning GBERT or fusing GBERT into the Transformer model by attention. Experimental results on the Dutch, Serbo-Croatian, Bulgarian and Korean datasets of the SIGMORPHON 2021 G2P task confirm the effectiveness of our GBERT-based G2P models under both medium-resource and low-resource data conditions.

PoNet: Pooling Network for Efficient Token Mixing in Long Sequences

Transformer-based models have achieved great success in various NLP, vision, and speech tasks. However, the core of Transformer, the self-attention mechanism, has a quadratic time and memory complexity with respect to the sequence length, which hinders applications of Transformer-based models to long sequences. Many approaches have been proposed to mitigate this problem, such as sparse attention mechanisms, low-rank matrix approximations and scalable kernels, and token mixing alternatives to self-attention. We propose a novel Pooling Network (PoNet) for token mixing in long sequences with linear complexity. We design multi-granularity pooling and pooling fusion to capture different levels of contextual information and combine their interactions with tokens. On the Long Range Arena benchmark, PoNet significantly outperforms Transformer and achieves competitive accuracy, while being only slightly slower than the fastest model, FNet, across all sequence lengths measured on GPUs. We also conduct systematic studies on the transfer learning capability of PoNet and observe that PoNet achieves 96.0% of the accuracy of BERT on the GLUE benchmark, outperforming FNet by 4.5% relative. Comprehensive ablation analysis demonstrates effectiveness of the designed multi-granularity pooling and pooling fusion for token mixing in long sequences and efficacy of the designed pre-training tasks for PoNet to learn transferable contextualized language representations.

Learning to Retrieve Entity-Aware Knowledge and Generate Responses with Copy Mechanism for Task-Oriented Dialogue Systems

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access. This challenge can be separated into three subtasks, (1) knowledge-seeking turn detection, (2) knowledge selection, and (3) knowledge-grounded response generation. We use pre-trained language models, ELECTRA and RoBERTa, as our base encoder for different subtasks. For subtask 1 and 2, the coarse-grained information like domain and entity are used to enhance knowledge usage. For subtask 3, we use a latent variable to encode dialog history and selected knowledge better and generate responses combined with copy mechanism. Meanwhile, some useful post-processing strategies are performed on the model's final output to make further knowledge usage in the generation task. As shown in released evaluation results, our proposed system ranks second under objective metrics and ranks fourth under human metrics.