Practicing with Language Models Cultivates Human Empathic Communication

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a response is attributed to AI, recipients feel less heard and validated than when comparable responses are attributed to a human. To probe and address this gap in empathic communication skill, we built Lend an Ear, an experimental conversation platform in which participants are asked to offer empathic support to an LLM role-playing personal and workplace troubles. From 33,938 messages spanning 2,904 text-based conversations between 968 participants and their LLM conversational partners, we derive a data-driven taxonomy of idiomatic empathic expressions in naturalistic dialogue. Based on a pre-registered randomized experiment, we present evidence that a brief LLM coaching intervention offering personalized feedback on how to effectively communicate empathy significantly boosts alignment of participants' communication patterns with normative empathic communication patterns relative to both a control group and a group that received video-based but non-personalized feedback. Moreover, we find evidence for a silent empathy effect that people feel empathy but systematically fail to express it. Nonetheless, participants reliably identify responses aligned with normative empathic communication criteria as more expressive of empathy. Together, these results advance the scientific understanding of how empathy is expressed and valued and demonstrate a scalable, AI-based intervention for scaffolding and cultivating it.

Nano-EmoX: Unifying Multimodal Emotional Intelligence from Perception to Empathy

The development of affective multimodal language models (MLMs) has long been constrained by a gap between low-level perception and high-level interaction, leading to fragmented affective capabilities and limited generalization. To bridge this gap, we propose a cognitively inspired three-level hierarchy that organizes affective tasks according to their cognitive depth-perception, understanding, and interaction-and provides a unified conceptual foundation for advancing affective modeling. Guided by this hierarchy, we introduce Nano-EmoX, a small-scale multitask MLM, and P2E (Perception-to-Empathy), a curriculum-based training framework. Nano-EmoX integrates a suite of omni-modal encoders, including an enhanced facial encoder and a fusion encoder, to capture key multimodal affective cues and improve cross-task transferability. The outputs are projected into a unified language space via heterogeneous adapters, empowering a lightweight language model to tackle diverse affective tasks. Concurrently, P2E progressively cultivates emotional intelligence by aligning rapid perception with chain-of-thought-driven empathy. To the best of our knowledge, Nano-EmoX is the first compact MLM (2.2B) to unify six core affective tasks across all three hierarchy levels, achieving state-of-the-art or highly competitive performance across multiple benchmarks, demonstrating excellent efficiency and generalization.

Auditing Reciprocal Sentiment Alignment: Inversion Risk, Dialect Representation and Intent Misalignment in Transformers

The core theme of bidirectional alignment is ensuring that AI systems accurately understand human intent and that humans can trust AI behavior. However, this loop fractures significantly across language barriers. Our research addresses Cross-Lingual Sentiment Misalignment between Bengali and English by benchmarking four transformer architectures. We reveal severe safety and representational failures in current alignment paradigms. We demonstrate that compressed model (mDistilBERT) exhibits 28.7% "Sentiment Inversion Rate," fundamentally misinterpreting positive user intent as negative (or vice versa). Furthermore, we identify systemic nuances affecting human-AI trust, including "Asymmetric Empathy" where some models systematically dampen and others amplify the affective weight of Bengali text relative to its English counterpart. Finally, we reveal a "Modern Bias" in the regional model (IndicBERT), which shows a 57% increase in alignment error when processing formal (Sadhu) Bengali. We argue that equitable human-AI co-evolution requires pluralistic, culturally grounded alignment that respects language and dialectal diversity over universal compression, which fails to preserve the emotional fidelity required for reciprocal human-AI trust. We recommend that alignment benchmarks incorporate "Affective Stability" metrics that explicitly penalize polarity inversions in low-resource and dialectal contexts.

Humanizing AI Grading: Student-Centered Insights on Fairness, Trust, Consistency and Transparency

This study investigates students' perceptions of Artificial Intelligence (AI) grading systems in an undergraduate computer science course (n = 27), focusing on a block-based programming final project. Guided by the ethical principles framework articulated by Jobin (2019), our study examines fairness, trust, consistency, and transparency in AI grading by comparing AI-generated feedback with original human-graded feedback. Findings reveal concerns about AI's lack of contextual understanding and personalization. We recommend that equitable and trustworthy AI systems reflect human judgment, flexibility, and empathy, serving as supplementary tools under human oversight. This work contributes to ethics-centered assessment practices by amplifying student voices and offering design principles for humanizing AI in designed learning environments.

RE-LLM: Refining Empathetic Speech-LLM Responses by Integrating Emotion Nuance

With generative AI advancing, empathy in human-AI interaction is essential. While prior work focuses on emotional reflection, emotional exploration, key to deeper engagement, remains overlooked. Existing LLMs rely on text which captures limited emotion nuances. To address this, we propose RE-LLM, a speech-LLM integrating dimensional emotion embeddings and auxiliary learning. Experiments show statistically significant gains in empathy metrics across three datasets. RE-LLM relatively improves the Emotional Reaction score by 14.79% and 6.76% compared to text-only and speech-LLM baselines on ESD. Notably, it raises the Exploration score by 35.42% and 3.91% on IEMOCAP, 139.28% and 9.83% on ESD, and 60.95% and 22.64% on MSP-PODCAST. It also boosts unweighted accuracy by 5.4% on IEMOCAP, 2.3% on ESD, and 6.9% on MSP-PODCAST in speech emotion recognition. These results highlight the enriched emotional understanding and improved empathetic response generation of RE-LLM.

EEmo-Logic: A Unified Dataset and Multi-Stage Framework for Comprehensive Image-Evoked Emotion Assessment

Understanding the multi-dimensional attributes and intensity nuances of image-evoked emotions is pivotal for advancing machine empathy and empowering diverse human-computer interaction applications. However, existing models are still limited to coarse-grained emotion perception or deficient reasoning capabilities. To bridge this gap, we introduce EEmoDB, the largest image-evoked emotion understanding dataset to date. It features $5$ analysis dimensions spanning $5$ distinct task categories, facilitating comprehensive interpretation. Specifically, we compile $1.2M$ question-answering (QA) pairs (EEmoDB-QA) from $125k$ images via automated generation, alongside a $36k$ dataset (EEmoDB-Assess) curated from $25k$ images for fine-grained assessment. Furthermore, we propose EEmo-Logic, an all-in-one multimodal large language model (MLLM) developed via instruction fine-tuning and task-customized group relative preference optimization (GRPO) with novel reward design. Extensive experiments demonstrate that EEmo-Logic achieves robust performance in in-domain and cross-domain datasets, excelling in emotion QA and fine-grained assessment. The code is available at https://anonymous.4open.science/r/EEmoLogic.

AI and My Values: User Perceptions of LLMs' Ability to Extract, Embody, and Explain Human Values from Casual Conversations

Does AI understand human values? While this remains an open philosophical question, we take a pragmatic stance by introducing VAPT, the Value-Alignment Perception Toolkit, for studying how LLMs reflect people's values and how people judge those reflections. 20 participants texted a human-like chatbot over a month, then completed a 2-hour interview with our toolkit evaluating AI's ability to extract (pull details regarding), embody (make decisions guided by), and explain (provide proof of) human values. 13 participants left our study convinced that AI can understand human values. Participants found the experience insightful for self-reflection and found themselves getting persuaded by the AI's reasoning. Thus, we warn about "weaponized empathy": a potentially dangerous design pattern that may arise in value-aligned, yet welfare-misaligned AI. VAPT offers concrete artifacts and design implications to evaluate and responsibly build value-aligned conversational agents with transparency, consent, and safeguards as AI grows more capable and human-like into the future.

Do You Understand How I Feel?: Towards Verified Empathy in Therapy Chatbots

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot development practices provide no systematic means to specify or verify it. This paper envisions a framework integrating natural language processing and formal verification to deliver empathetic therapy chatbots. A Transformer-based model extracts dialogue features, which are then translated into a Stochastic Hybrid Automaton model of dyadic therapy sessions. Empathy-related properties can then be verified through Statistical Model Checking, while strategy synthesis provides guidance for shaping agent behavior. Preliminary results show that the formal model captures therapy dynamics with good fidelity and that ad-hoc strategies improve the probability of satisfying empathy requirements.

Personalization of Large Foundation Models for Health Interventions

Large foundation models (LFMs) transform healthcare AI in prevention, diagnostics, and treatment. However, whether LFMs can provide truly personalized treatment recommendations remains an open question. Recent research has revealed multiple challenges for personalization, including the fundamental generalizability paradox: models achieving high accuracy in one clinical study perform at chance level in others, demonstrating that personalization and external validity exist in tension. This exemplifies broader contradictions in AI-driven healthcare: the privacy-performance paradox, scale-specificity paradox, and the automation-empathy paradox. As another challenge, the degree of causal understanding required for personalized recommendations, as opposed to mere predictive capacities of LFMs, remains an open question. N-of-1 trials -- crossover self-experiments and the gold standard for individual causal inference in personalized medicine -- resolve these tensions by providing within-person causal evidence while preserving privacy through local experimentation. Despite their impressive capabilities, this paper argues that LFMs cannot replace N-of-1 trials. We argue that LFMs and N-of-1 trials are complementary: LFMs excel at rapid hypothesis generation from population patterns using multimodal data, while N-of-1 trials excel at causal validation for a given individual. We propose a hybrid framework that combines the strengths of both to enable personalization and navigate the identified paradoxes: LFMs generate ranked intervention candidates with uncertainty estimates, which trigger subsequent N-of-1 trials. Clarifying the boundary between prediction and causation and explicitly addressing the paradoxical tensions are essential for responsible AI integration in personalized medicine.

Fun-Audio-Chat Technical Report

Recent advancements in joint speech-text models show great potential for seamless voice interactions. However, existing models face critical challenges: temporal resolution mismatch between speech tokens (25Hz) and text tokens (~3Hz) dilutes semantic information, incurs high computational costs, and causes catastrophic forgetting of text LLM knowledge. We introduce Fun-Audio-Chat, a Large Audio Language Model addressing these limitations via two innovations from our previous work DrVoice. First, Dual-Resolution Speech Representations (DRSR): the Shared LLM processes audio at efficient 5Hz (via token grouping), while the Speech Refined Head generates high-quality tokens at 25Hz, balancing efficiency (~50% GPU reduction) and quality. Second, Core-Cocktail Training, a two-stage fine-tuning with intermediate merging that mitigates catastrophic forgetting. We then apply Multi-Task DPO Training to enhance robustness, audio understanding, instruction-following and voice empathy. This multi-stage post-training enables Fun-Audio-Chat to retain text LLM knowledge while gaining powerful audio understanding, reasoning, and generation. Unlike recent LALMs requiring large-scale audio-text pre-training, Fun-Audio-Chat leverages pre-trained models and extensive post-training. Fun-Audio-Chat 8B and MoE 30B-A3B achieve competitive performance on Speech-to-Text and Speech-to-Speech tasks, ranking top among similar-scale models on Spoken QA benchmarks. They also achieve competitive to superior performance on Audio Understanding, Speech Function Calling, Instruction-Following and Voice Empathy. We develop Fun-Audio-Chat-Duplex, a full-duplex variant with strong performance on Spoken QA and full-duplex interactions. We open-source Fun-Audio-Chat-8B with training and inference code, and provide an interactive demo.