Future of Work with AI Agents: Auditing Automation and Augmentation Potential across the U.S. Workforce

The rapid rise of compound AI systems (a.k.a., AI agents) is reshaping the labor market, raising concerns about job displacement, diminished human agency, and overreliance on automation. Yet, we lack a systematic understanding of the evolving landscape. In this paper, we address this gap by introducing a novel auditing framework to assess which occupational tasks workers want AI agents to automate or augment, and how those desires align with the current technological capabilities. Our framework features an audio-enhanced mini-interview to capture nuanced worker desires and introduces the Human Agency Scale (HAS) as a shared language to quantify the preferred level of human involvement. Using this framework, we construct the WORKBank database, building on the U.S. Department of Labor's O*NET database, to capture preferences from 1,500 domain workers and capability assessments from AI experts across over 844 tasks spanning 104 occupations. Jointly considering the desire and technological capability divides tasks in WORKBank into four zones: Automation "Green Light" Zone, Automation "Red Light" Zone, R&D Opportunity Zone, Low Priority Zone. This highlights critical mismatches and opportunities for AI agent development. Moving beyond a simple automate-or-not dichotomy, our results reveal diverse HAS profiles across occupations, reflecting heterogeneous expectations for human involvement. Moreover, our study offers early signals of how AI agent integration may reshape the core human competencies, shifting from information-focused skills to interpersonal ones. These findings underscore the importance of aligning AI agent development with human desires and preparing workers for evolving workplace dynamics.

When Models Know More Than They Can Explain: Quantifying Knowledge Transfer in Human-AI Collaboration

Recent advancements in AI reasoning have driven substantial improvements across diverse tasks. A critical open question is whether these improvements also yields better knowledge transfer: the ability of models to communicate reasoning in ways humans can understand, apply, and learn from. To investigate this, we introduce Knowledge Integration and Transfer Evaluation (KITE), a conceptual and experimental framework for Human-AI knowledge transfer capabilities and conduct the first large-scale human study (N=118) explicitly designed to measure it. In our two-phase setup, humans first ideate with an AI on problem-solving strategies, then independently implement solutions, isolating model explanations' influence on human understanding. Our findings reveal that although model benchmark performance correlates with collaborative outcomes, this relationship is notably inconsistent, featuring significant outliers, indicating that knowledge transfer requires dedicated optimization. Our analysis identifies behavioral and strategic factors mediating successful knowledge transfer. We release our code, dataset, and evaluation framework to support future work on communicatively aligned models.

SynthesizeMe! Inducing Persona-Guided Prompts for Personalized Reward Models in LLMs

Recent calls for pluralistic alignment of Large Language Models (LLMs) encourage adapting models to diverse user preferences. However, most prior work on personalized reward models heavily rely on additional identity information, such as demographic details or a predefined set of preference categories. To this end, we introduce SynthesizeMe, an approach to inducing synthetic user personas from user interactions for personalized reward modeling. SynthesizeMe first generates and verifies reasoning to explain user preferences, then induces synthetic user personas from that reasoning, and finally filters to informative prior user interactions in order to build personalized prompts for a particular user. We show that using SynthesizeMe induced prompts improves personalized LLM-as-a-judge accuracy by 4.4% on Chatbot Arena. Combining SynthesizeMe derived prompts with a reward model achieves top performance on PersonalRewardBench: a new curation of user-stratified interactions with chatbots collected from 854 users of Chatbot Arena and PRISM.

Creating General User Models from Computer Use

Human-computer interaction has long imagined technology that understands us-from our preferences and habits, to the timing and purpose of our everyday actions. Yet current user models remain fragmented, narrowly tailored to specific apps, and incapable of the flexible reasoning required to fulfill these visions. This paper presents an architecture for a general user model (GUM) that learns about you by observing any interaction you have with your computer. The GUM takes as input any unstructured observation of a user (e.g., device screenshots) and constructs confidence-weighted propositions that capture user knowledge and preferences. GUMs can infer that a user is preparing for a wedding they're attending from messages with a friend. Or recognize that a user is struggling with a collaborator's feedback on a draft by observing multiple stalled edits and a switch to reading related work. GUMs introduce an architecture that infers new propositions about a user from multimodal observations, retrieves related propositions for context, and continuously revises existing propositions. To illustrate the breadth of applications that GUMs enable, we demonstrate how they augment chat-based assistants with context, manage OS notifications to selectively surface important information, and enable interactive agents that adapt to preferences across apps. We also instantiate proactive assistants (GUMBOs) that discover and execute useful suggestions on a user's behalf using their GUM. In our evaluations, we find that GUMs make calibrated and accurate inferences about users, and that assistants built on GUMs proactively identify and perform actions that users wouldn't think to request explicitly. Altogether, GUMs introduce methods that leverage multimodal models to understand unstructured context, enabling long-standing visions of HCI and entirely new interactive systems that anticipate user needs.

Internal Causal Mechanisms Robustly Predict Language Model Out-of-Distribution Behaviors

Interpretability research now offers a variety of techniques for identifying abstract internal mechanisms in neural networks. Can such techniques be used to predict how models will behave on out-of-distribution examples? In this work, we provide a positive answer to this question. Through a diverse set of language modeling tasks--including symbol manipulation, knowledge retrieval, and instruction following--we show that the most robust features for correctness prediction are those that play a distinctive causal role in the model's behavior. Specifically, we propose two methods that leverage causal mechanisms to predict the correctness of model outputs: counterfactual simulation (checking whether key causal variables are realized) and value probing (using the values of those variables to make predictions). Both achieve high AUC-ROC in distribution and outperform methods that rely on causal-agnostic features in out-of-distribution settings, where predicting model behaviors is more crucial. Our work thus highlights a novel and significant application for internal causal analysis of language models.

AutoLibra: Agent Metric Induction from Open-Ended Feedback

Agents are predominantly evaluated and optimized via task success metrics, which are coarse, rely on manual design from experts, and fail to reward intermediate emergent behaviors. We propose AutoLibra, a framework for agent evaluation, that transforms open-ended human feedback, e.g., "If you find that the button is disabled, don't click it again", or "This agent has too much autonomy to decide what to do on its own", into metrics for evaluating fine-grained behaviors in agent trajectories. AutoLibra accomplishes this by grounding feedback to an agent's behavior, clustering similar positive and negative behaviors, and creating concrete metrics with clear definitions and concrete examples, which can be used for prompting LLM-as-a-Judge as evaluators. We further propose two meta-metrics to evaluate the alignment of a set of (induced) metrics with open feedback: "coverage" and "redundancy". Through optimizing these meta-metrics, we experimentally demonstrate AutoLibra's ability to induce more concrete agent evaluation metrics than the ones proposed in previous agent evaluation benchmarks and discover new metrics to analyze agents. We also present two applications of AutoLibra in agent improvement: First, we show that AutoLibra-induced metrics serve as better prompt-engineering targets than the task success rate on a wide range of text game tasks, improving agent performance over baseline by a mean of 20%. Second, we show that AutoLibra can iteratively select high-quality fine-tuning data for web navigation agents. Our results suggest that AutoLibra is a powerful task-agnostic tool for evaluating and improving language agents.

SWE-smith: Scaling Data for Software Engineering Agents

Despite recent progress in Language Models (LMs) for software engineering, collecting training data remains a significant pain point. Existing datasets are small, with at most 1,000s of training instances from 11 or fewer GitHub repositories. The procedures to curate such datasets are often complex, necessitating hundreds of hours of human labor; companion execution environments also take up several terabytes of storage, severely limiting their scalability and usability. To address this pain point, we introduce SWE-smith, a novel pipeline for generating software engineering training data at scale. Given any Python codebase, SWE-smith constructs a corresponding execution environment, then automatically synthesizes 100s to 1,000s of task instances that break existing test(s) in the codebase. Using SWE-smith, we create a dataset of 50k instances sourced from 128 GitHub repositories, an order of magnitude larger than all previous works. We train SWE-agent-LM-32B, achieving 40.2% Pass@1 resolve rate on the SWE-bench Verified benchmark, state of the art among open source models. We open source SWE-smith (collection procedure, task instances, trajectories, models) to lower the barrier of entry for research in LM systems for automated software engineering. All assets available at https://swesmith.com.

Challenges and Paths Towards AI for Software Engineering

AI for software engineering has made remarkable progress recently, becoming a notable success within generative AI. Despite this, there are still many challenges that need to be addressed before automated software engineering reaches its full potential. It should be possible to reach high levels of automation where humans can focus on the critical decisions of what to build and how to balance difficult tradeoffs while most routine development effort is automated away. Reaching this level of automation will require substantial research and engineering efforts across academia and industry. In this paper, we aim to discuss progress towards this in a threefold manner. First, we provide a structured taxonomy of concrete tasks in AI for software engineering, emphasizing the many other tasks in software engineering beyond code generation and completion. Second, we outline several key bottlenecks that limit current approaches. Finally, we provide an opinionated list of promising research directions toward making progress on these bottlenecks, hoping to inspire future research in this rapidly maturing field.

EgoNormia: Benchmarking Physical Social Norm Understanding

Human activity is moderated by norms. When performing actions in the real world, humans not only follow norms, but also consider the trade-off between different norms However, machines are often trained without explicit supervision on norm understanding and reasoning, especially when the norms are grounded in a physical and social context. To improve and evaluate the normative reasoning capability of vision-language models (VLMs), we present EgoNormia $\|\epsilon\|$, consisting of 1,853 ego-centric videos of human interactions, each of which has two related questions evaluating both the prediction and justification of normative actions. The normative actions encompass seven categories: safety, privacy, proxemics, politeness, cooperation, coordination/proactivity, and communication/legibility. To compile this dataset at scale, we propose a novel pipeline leveraging video sampling, automatic answer generation, filtering, and human validation. Our work demonstrates that current state-of-the-art vision-language models lack robust norm understanding, scoring a maximum of 45% on EgoNormia (versus a human bench of 92%). Our analysis of performance in each dimension highlights the significant risks of safety, privacy, and the lack of collaboration and communication capability when applied to real-world agents. We additionally show that through a retrieval-based generation method, it is possible to use EgoNomia to enhance normative reasoning in VLMs.

Mind the Gap! Static and Interactive Evaluations of Large Audio Models

As AI chatbots become ubiquitous, voice interaction presents a compelling way to enable rapid, high-bandwidth communication for both semantic and social signals. This has driven research into Large Audio Models (LAMs) to power voice-native experiences. However, aligning LAM development with user goals requires a clear understanding of user needs and preferences to establish reliable progress metrics. This study addresses these challenges by introducing an interactive approach to evaluate LAMs and collecting 7,500 LAM interactions from 484 participants. Through topic modeling of user queries, we identify primary use cases for audio interfaces. We then analyze user preference rankings and qualitative feedback to determine which models best align with user needs. Finally, we evaluate how static benchmarks predict interactive performance - our analysis reveals no individual benchmark strongly correlates with interactive results ($\tau \leq 0.33$ for all benchmarks). While combining multiple coarse-grained features yields modest predictive power ($R^2$=$0.30$), only two out of twenty datasets on spoken question answering and age prediction show significantly positive correlations. This suggests a clear need to develop LAM evaluations that better correlate with user preferences.