In the rapidly evolving landscape of social media, the introduction of new emojis in Unicode release versions presents a structured opportunity to explore digital language evolution. Analyzing a large dataset of sampled English tweets, we examine how newly released emojis gain traction and evolve in meaning. We find that community size of early adopters and emoji semantics are crucial in determining their popularity. Certain emojis experienced notable shifts in the meanings and sentiment associations during the diffusion process. Additionally, we propose a novel framework utilizing language models to extract words and pre-existing emojis with semantically similar contexts, which enhances interpretation of new emojis. The framework demonstrates its effectiveness in improving sentiment classification performance by substituting unknown new emojis with familiar ones. This study offers a new perspective in understanding how new language units are adopted, adapted, and integrated into the fabric of online communication.
Emojis, which encapsulate semantics beyond mere words or phrases, have become prevalent in social network communications. This has spurred increasing scholarly interest in exploring their attributes and functionalities. However, emoji-related research and application face two primary challenges. First, researchers typically rely on crowd-sourcing to annotate emojis in order to understand their sentiments, usage intentions, and semantic meanings. Second, subjective interpretations by users can often lead to misunderstandings of emojis and cause the communication barrier. Large Language Models (LLMs) have achieved significant success in various annotation tasks, with ChatGPT demonstrating expertise across multiple domains. In our study, we assess ChatGPT's effectiveness in handling previously annotated and downstream tasks. Our objective is to validate the hypothesis that ChatGPT can serve as a viable alternative to human annotators in emoji research and that its ability to explain emoji meanings can enhance clarity and transparency in online communications. Our findings indicate that ChatGPT has extensive knowledge of emojis. It is adept at elucidating the meaning of emojis across various application scenarios and demonstrates the potential to replace human annotators in a range of tasks.
Although remote working is increasingly adopted during the pandemic, many are concerned by the low-efficiency in the remote working. Missing in text-based communication are non-verbal cues such as facial expressions and body language, which hinders the effective communication and negatively impacts the work outcomes. Prevalent on social media platforms, emojis, as alternative non-verbal cues, are gaining popularity in the virtual workspaces well. In this paper, we study how emoji usage influences developer participation and issue resolution in virtual workspaces. To this end, we collect GitHub issues for a one-year period and apply causal inference techniques to measure the causal effect of emojis on the outcome of issues, controlling for confounders such as issue content, repository, and author information. We find that emojis can significantly reduce the resolution time of issues and attract more user participation. We also compare the heterogeneous effect on different types of issues. These findings deepen our understanding of the developer communities, and they provide design implications on how to facilitate interactions and broaden developer participation.
While many organizations have shifted to working remotely during the COVID-19 pandemic, how the remote workforce and the remote teams are influenced by and would respond to this and future shocks remain largely unknown. Software developers have relied on remote collaborations long before the pandemic, working in virtual teams (GitHub repositories). The dynamics of these repositories through the pandemic provide a unique opportunity to understand how remote teams react under shock. This work presents a systematic analysis. We measure the overall effect of the early pandemic on public GitHub repositories by comparing their sizes and productivity with the counterfactual outcomes forecasted as if there were no pandemic. We find that the productivity level and the number of active members of these teams vary significantly during different periods of the pandemic. We then conduct a finer-grained investigation and study the heterogeneous effects of the shock on individual teams. We find that the resilience of a team is highly correlated to certain properties of the team before the pandemic. Through a bootstrapped regression analysis, we reveal which types of teams are robust or fragile to the shock.
Emotions at work have long been identified as critical signals of work motivations, status, and attitudes, and as predictors of various work-related outcomes. For example, harmonious passion increases commitment at work but stress reduces sustainability and leads to burnouts. When more and more employees work remotely, these emotional and mental health signals of workers become harder to observe through daily, face-to-face communications. The use of online platforms to communicate and collaborate at work provides an alternative channel to monitor the emotions of workers. This paper studies how emojis, as non-verbal cues in online communications, can be used for such purposes. In particular, we study how the developers on GitHub use emojis in their work-related activities. We show that developers have diverse patterns of emoji usage, which highly correlate to their working status including activity levels, types of work, types of communications, time management, and other behavioral patterns. Developers who use emojis in their posts are significantly less likely to dropout from the online work platform. Surprisingly, solely using emoji usage as features, standard machine learning models can predict future dropouts of developers at a satisfactory accuracy.
Sentiment analysis has various application scenarios in software engineering (SE), such as detecting developers' emotions in commit messages and identifying their opinions on Q&A forums. However, commonly used out-of-the-box sentiment analysis tools cannot obtain reliable results on SE tasks and the misunderstanding of technical jargon is demonstrated to be the main reason. Then, researchers have to utilize labeled SE-related texts to customize sentiment analysis for SE tasks via a variety of algorithms. However, the scarce labeled data can cover only very limited expressions and thus cannot guarantee the analysis quality. To address such a problem, we turn to the easily available emoji usage data for help. More specifically, we employ emotional emojis as noisy labels of sentiments and propose a representation learning approach that uses both Tweets and GitHub posts containing emojis to learn sentiment-aware representations for SE-related texts. These emoji-labeled posts can not only supply the technical jargon, but also incorporate more general sentiment patterns shared across domains. They as well as labeled data are used to learn the final sentiment classifier. Compared to the existing sentiment analysis methods used in SE, the proposed approach can achieve significant improvement on representative benchmark datasets. By further contrast experiments, we find that the Tweets make a key contribution to the power of our approach. This finding informs future research not to unilaterally pursue the domain-specific resource, but try to transform knowledge from the open domain through ubiquitous signals such as emojis.