Recommendation is the task of providing personalized suggestions to users based on their preferences and behavior.
Conversational generative artificial intelligence agents (or genAI chatbots) could benefit youth mental health, yet young people's perspectives remain underexplored. We examined the Mental health Intelligence Agent (Mia), a genAI chatbot originally designed for professionals in Australian youth services. Following co-design, 32 young people participated in online workshops exploring their perceptions of genAI chatbots in youth mental health and to develop recommendations for reconceptualising Mia for consumers and integrating it into services. Four themes were developed: (1) Humanising AI without dehumanising care, (2) I need to know what's under the hood, (3) Right tool, right place, right time?, and (4) Making it mine on safe ground. This study offers insights into young people's attitudes, needs, and requirements regarding genAI chatbots in youth mental health, with key implications for service integration. Additionally, by co-designing system requirements, this work informs the ethics, design, development, implementation, and governance of genAI chatbots in youth mental health contexts.
Cross-market recommendation (CMR) aims to enhance recommendation performance across multiple markets. Due to its inherent characteristics, i.e., data isolation, non-overlapping users, and market heterogeneity, CMR introduces unique challenges and fundamentally differs from cross-domain recommendation (CDR). Existing CMR approaches largely inherit CDR by adopting the one-to-one transfer paradigm, where a model is pretrained on a source market and then fine-tuned on a target market. However, such a paradigm suffers from CH1. source degradation, where the source market sacrifices its own performance for the target markets, and CH2. negative transfer, where market heterogeneity leads to suboptimal performance in target markets. To address these challenges, we propose FeCoSR, a novel federated collaboration framework for cross-market sequential recommendation. Specifically, to tackle CH1, we introduce a many-to-many collaboration paradigm that enables all markets to jointly participate in and benefit from training. It consists of a federated pretraining stage for capturing shared behavior-level patterns, followed by local fine-tuning for market-specific item-level preferences. For CH2, we theoretically and empirically show that vanilla Cross-Entropy (CE) exacerbates market heterogeneity, undermining federated optimization. To address this, we propose a Semantic Soft Cross-Entropy (S^2CE) that leverages shared semantic information to facilitate collaborative behavioral learning across markets. Then, we design a market-specific adaptation module during fine-tuning to capture local item preferences. Extensive experiments on the real-world datasets demonstrate the advantages of FeCoSR over other methods.
Sequential recommendation models have been widely adopted for modeling user behavior. Existing approaches typically construct user interaction sequences by sorting items according to timestamps and then model user preferences from historical behaviors. While effective, such a process only considers the order of temporal information but overlooks the actual time spans between interactions, resulting in a coarse representation of users' temporal dynamics and limiting the model's ability to capture long-term and short-term interest evolution. To address this limitation, we propose RoTE, a novel multi-level temporal embedding module that explicitly models time span information in sequential recommendation. RoTE decomposes each interaction timestamp into multiple temporal granularities, ranging from coarse to fine, and incorporates the resulting temporal representations into item embeddings. This design enables models to capture heterogeneous temporal patterns and better perceive temporal distances among user interactions during sequence modeling. RoTE is a lightweight, plug-and-play module that can be seamlessly integrated into existing Transformer-based sequential recommendation models without modifying their backbone architectures. We apply RoTE to several representative models and conduct extensive experiments on three public benchmarks. Experimental results demonstrate that RoTE consistently enhances the corresponding backbone models, achieving up to a 20.11% improvement in NDCG@5, which confirms the effectiveness and generality of the proposed approach. Our code is available at https://github.com/XiaoLongtaoo/RoTE.
Thompson Sampling (TS) has attracted a lot of interest due to its good empirical performance, in particular in the computational advertising. Though successful, the tools for its performance analysis appeared only recently. In this paper, we describe and analyze SpectralTS algorithm for a bandit problem, where the payoffs of the choices are smooth given an underlying graph. In this setting, each choice is a node of a graph and the expected payoffs of the neighboring nodes are assumed to be similar. Although the setting has application both in recommender systems and advertising, the traditional algorithms would scale poorly with the number of choices. For that purpose we consider an effective dimension d, which is small in real-world graphs. We deliver the analysis showing that the regret of SpectralTS scales as d*sqrt(T ln N) with high probability, where T is the time horizon and N is the number of choices. Since a d*sqrt(T ln N) regret is comparable to the known results, SpectralTS offers a computationally more efficient alternative. We also show that our algorithm is competitive on both synthetic and real-world data.
Recommender systems have historically developed along two largely independent paradigms: feature interaction models for modeling correlations among multi-field categorical features, and sequential models for capturing user behavior dynamics from historical interaction sequences. Although recent trends attempt to bridge these paradigms within shared backbones, we empirically reveal that naive unifying these two branches may lead to a failure mode of Sequential Collapse Propagation (SCP). That is, the interaction with those dimensionally ill non-sequence fields leads to the dimensional collapse of the sequence features. To overcome this challenge, we propose TokenFormer, a unified recommendation architecture with the following innovations. First, we introduce a Bottom-Full-Top-Sliding (BFTS) attention scheme, which applies full self-attention in the lower layers and shrinking-window sliding attention in the upper layers. Second, we introduce a Non-Linear Interaction Representation (NLIR) that applies one-sided non-linear multiplicative transformations to the hidden states. Extensive experiments on public benchmarks and Tencent's advertising platform demonstrate state-of-the-art performance, while detailed analysis confirm that TokenFormer significantly improves dimensional robustness and representation discriminability under unified modeling.
Sequential recommendation has become increasingly prominent in both academia and industry, particularly in e-commerce. The primary goal is to extract user preferences from historical interaction sequences and predict items a user is likely to engage with next. Recent advances have leveraged contrastive learning and graph neural networks to learn more expressive representations from interaction histories -- graphs capture relational structure between nodes, while ID-based representations encode item-specific information. However, few studies have explored multi-view contrastive learning between ID and graph perspectives to jointly improve user and item representations, especially in settings where only interaction data is available without auxiliary information. To address this gap, we propose Multi-View Contrastive learning for sequential recommendation (MVCrec), a framework that integrates complementary signals from both sequential (ID-based) and graph-based views. MVCrec incorporates three contrastive objectives: within the sequential view, within the graph view, and across views. To effectively fuse the learned representations, we introduce a multi-view attention fusion module that combines global and local attention mechanisms to estimate the likelihood of a target user purchasing a target item. Comprehensive experiments on five real-world benchmark datasets demonstrate that MVCrec consistently outperforms 11 state-of-the-art baselines, achieving improvements of up to 14.44\% in NDCG@10 and 9.22\% in HitRatio@10 over the strongest baseline. Our code and datasets are available at https://github.com/sword-Lz/MMCrec.
In daily fantasy sports (DFS), match participation is highly time-sensitive. Users must act within a narrow window before a game begins, making match recommendation a time-critical task to prevent missed engagement and revenue loss. Existing recommender systems, typically designed for static item catalogs, are ill-equipped to handle the hard temporal deadlines inherent in these live events. To address this, we designed and deployed a recommendation engine using the Deep Interest Network (DIN) architecture. We adapt the DIN architecture by injecting temporality at two levels: first, through real-time urgency features for each candidate match (e.g., time-to-round-lock), and second, via temporal positional encodings that represent the time-gap between each historical interaction and the current recommendation request, allowing the model to dynamically weigh the recency of past actions. This approach, combined with a listwise neuralNDCG loss function, produces highly relevant and urgency-aware rankings. To support this at industrial scale, we developed a multi-node, multi-GPU training architecture on Ray and PyTorch. Our system, validated on a massive industrial dataset with over 650k users and over 100B interactions, achieves a +9% lift in nDCG@1 over a heavily optimized LightGBM baseline with handcrafted features. The strong offline performance of this model establishes its viability as a core component for our planned on-device (edge) recommendation system, where on-line A/B testing will be conducted.
A good number of toolkits have been developed in Recommender Systems (RecSys) research to promote fair evaluation and reproducibility. However, recent critical examinations of RecSys evaluation protocols have raised concerns regarding the validity of existing evaluation pipelines. In this demonstration, we present RecNextEval, a reference implementation of an evaluation framework specifically designed for next-batch recommendation. RecNextEval utilizes a time-window data split to ensure models are evaluated along a global timeline, effectively minimizing data leakage. Our implementation highlights the inherent complexities of RecSys evaluation and encourages a shift toward model development that more accurately simulates production environments. The RecNextEval library and its accompanying GUI interface are open-source and publicly accessible.
The increase in data volume, computational resources, and model parameters during training has led to the development of numerous large-scale industrial retrieval models for recommendation tasks. However, effectively and efficiently deploying these large-scale foundational retrieval models remains a critical challenge that has not been fully addressed. Common quick-win solutions for deploying these massive models include relying on offline computations (such as cached user dictionaries) or distilling large models into smaller ones. Yet, both approaches fall short of fully leveraging the representational and inference capabilities of foundational models. In this paper, we explore whether it is possible to learn a hierarchical organization over the memory of foundational retrieval models. Such a hierarchical structure would enable more efficient search by reducing retrieval costs while preserving exactness. To achieve this, we propose jointly learning a hierarchical index using cross-attention and residual quantization for large-scale retrieval models. We also present its real-world deployment at Meta, supporting daily advertisement recommendations for billions of Facebook and Instagram users. Interestingly, we discovered that the intermediate nodes in the learned index correspond to a small set of high-quality data. Fine-tuning the model on this set further improves inference performance, and concretize the concept of "test-time training" within the recommendation system domain. We demonstrate these findings using both internal and public datasets with strong baseline comparisons and hope they contribute to the community's efforts in developing the next generation of foundational retrieval models.
Letters of recommendation (LoRs) can carry patterns of implicitly gendered language that can inadvertently influence downstream decisions, e.g. in hiring and admissions. In this work, we investigate the extent to which Transformer-based encoder models as well as Large Language Models (LLMs) can infer the gender of applicants in academic LoRs submitted to an U.S. medical-residency program after explicit identifiers like names and pronouns are de-gendered. While using three models (DistilBERT, RoBERTa, and Llama 2) to classify the gender of anonymized and de-gendered LoRs, significant gender leakage was observed as evident from up to 68% classification accuracy. Text interpretation methods, like TF-IDF and SHAP, demonstrate that certain linguistic patterns are strong proxies for gender, e.g. "emotional'' and "humanitarian'' are commonly associated with LoRs from female applicants. As an experiment in creating truly gender-neutral LoRs, these implicit gender cues were remove resulting in a drop of up to 5.5% accuracy and 2.7% macro $F_1$ score on re-training the classifiers. However, applicant gender prediction still remains better than chance. In this case study, our findings highlight that 1) LoRs contain gender-identifying cues that are hard to remove and may activate bias in decision-making and 2) while our technical framework may be a concrete step toward fairer academic and professional evaluations, future work is needed to interrogate the role that gender plays in LoR review. Taken together, our findings motivate upstream auditing of evaluative text in real-world academic letters of recommendation as a necessary complement to model-level fairness interventions.