Unveiling the Implicit Toxicity in Large Language Models

The open-endedness of large language models (LLMs) combined with their impressive capabilities may lead to new safety issues when being exploited for malicious use. While recent studies primarily focus on probing toxic outputs that can be easily detected with existing toxicity classifiers, we show that LLMs can generate diverse implicit toxic outputs that are exceptionally difficult to detect via simply zero-shot prompting. Moreover, we propose a reinforcement learning (RL) based attacking method to further induce the implicit toxicity in LLMs. Specifically, we optimize the language model with a reward that prefers implicit toxic outputs to explicit toxic and non-toxic ones. Experiments on five widely-adopted toxicity classifiers demonstrate that the attack success rate can be significantly improved through RL fine-tuning. For instance, the RL-finetuned LLaMA-13B model achieves an attack success rate of 90.04% on BAD and 62.85% on Davinci003. Our findings suggest that LLMs pose a significant threat in generating undetectable implicit toxic outputs. We further show that fine-tuning toxicity classifiers on the annotated examples from our attacking method can effectively enhance their ability to detect LLM-generated implicit toxic language. The code is publicly available at https://github.com/thu-coai/Implicit-Toxicity.

Ethicist: Targeted Training Data Extraction Through Loss Smoothed Soft Prompting and Calibrated Confidence Estimation

Large pre-trained language models achieve impressive results across many tasks. However, recent works point out that pre-trained language models may memorize a considerable fraction of their training data, leading to the privacy risk of information leakage. In this paper, we propose a method named Ethicist for targeted training data extraction through loss smoothed soft prompting and calibrated confidence estimation, investigating how to recover the suffix in the training data when given a prefix. To elicit memorization in the attacked model, we tune soft prompt embeddings while keeping the model fixed. We further propose a smoothing loss that smooths the loss distribution of the suffix tokens to make it easier to sample the correct suffix. In order to select the most probable suffix from a collection of sampled suffixes and estimate the prediction confidence, we propose a calibrated confidence estimation method, which normalizes the confidence of the generated suffixes with a local estimation. We show that Ethicist significantly improves the extraction performance on a recently proposed public benchmark. We also investigate several factors influencing the data extraction performance, including decoding strategy, model scale, prefix length, and suffix length. Our code is available at https://github.com/thu-coai/Targeted-Data-Extraction.

Re$^3$Dial: Retrieve, Reorganize and Rescale Dialogue Corpus for Long-Turn Open-Domain Dialogue Pre-training

Large-scale open-domain dialogue data crawled from public social media has greatly improved the performance of dialogue models. However, long-turn dialogues are still highly scarce. Specifically, most dialogue sessions in existing corpora have less than three turns. To alleviate this issue, we propose the Retrieve, Reorganize and Rescale framework (Re$^3$Dial), which can automatically construct a billion-scale long-turn dialogue corpus from existing short-turn dialogue data. Re$^3$Dial first trains an Unsupervised Dense Session Retriever (UDSR) to capture semantic and discourse relationships within multi-turn dialogues for retrieving relevant and coherent sessions. It then reorganizes the short-turn dialogues into long-turn sessions via recursively retrieving and selecting the consecutive sessions with our proposed diversity sampling strategy. Extensive evaluations on multiple multi-turn dialogue benchmarks demonstrate that Re$^3$Dial consistently and significantly improves the dialogue model's ability to utilize long-term context for modeling multi-turn dialogues across different pre-training settings. Finally, we build a toolkit for efficiently rescaling dialogue corpus with Re$^3$Dial, which enables us to construct a corpus containing 1B Chinese dialogue sessions with 11.3 turns on average (5X longer than the original EVA corpus). We will release our UDSR model, toolkit, and data for public use.

AutoCAD: Automatically Generating Counterfactuals for Mitigating Shortcut Learning

Recent studies have shown the impressive efficacy of counterfactually augmented data (CAD) for reducing NLU models' reliance on spurious features and improving their generalizability. However, current methods still heavily rely on human efforts or task-specific designs to generate counterfactuals, thereby impeding CAD's applicability to a broad range of NLU tasks. In this paper, we present AutoCAD, a fully automatic and task-agnostic CAD generation framework. AutoCAD first leverages a classifier to unsupervisedly identify rationales as spans to be intervened, which disentangles spurious and causal features. Then, AutoCAD performs controllable generation enhanced by unlikelihood training to produce diverse counterfactuals. Extensive evaluations on multiple out-of-domain and challenge benchmarks demonstrate that AutoCAD consistently and significantly boosts the out-of-distribution performance of powerful pre-trained models across different NLU tasks, which is comparable or even better than previous state-of-the-art human-in-the-loop or task-specific CAD methods. The code is publicly available at https://github.com/thu-coai/AutoCAD.

Chatbots for Mental Health Support: Exploring the Impact of Emohaa on Reducing Mental Distress in China

The growing demand for mental health support has highlighted the importance of conversational agents as human supporters worldwide and in China. These agents could increase availability and reduce the relative costs of mental health support. The provided support can be divided into two main types: cognitive and emotional support. Existing work on this topic mainly focuses on constructing agents that adopt Cognitive Behavioral Therapy (CBT) principles. Such agents operate based on pre-defined templates and exercises to provide cognitive support. However, research on emotional support using such agents is limited. In addition, most of the constructed agents operate in English, highlighting the importance of conducting such studies in China. In this study, we analyze the effectiveness of Emohaa in reducing symptoms of mental distress. Emohaa is a conversational agent that provides cognitive support through CBT-based exercises and guided conversations. It also emotionally supports users by enabling them to vent their desired emotional problems. The study included 134 participants, split into three groups: Emohaa (CBT-based), Emohaa (Full), and control. Experimental results demonstrated that compared to the control group, participants who used Emohaa experienced considerably more significant improvements in symptoms of mental distress. We also found that adding the emotional support agent had a complementary effect on such improvements, mainly depression and insomnia. Based on the obtained results and participants' satisfaction with the platform, we concluded that Emohaa is a practical and effective tool for reducing mental distress.

Persona-Guided Planning for Controlling the Protagonist's Persona in Story Generation

Endowing the protagonist with a specific personality is essential for writing an engaging story. In this paper, we aim to control the protagonist's persona in story generation, i.e., generating a story from a leading context and a persona description, where the protagonist should exhibit the specified personality through a coherent event sequence. Considering that personas are usually embodied implicitly and sparsely in stories, we propose a planning-based generation model named CONPER to explicitly model the relationship between personas and events. CONPER first plans events of the protagonist's behavior which are motivated by the specified persona through predicting one target sentence, then plans the plot as a sequence of keywords with the guidance of the predicted persona-related events and commonsense knowledge, and finally generates the whole story. Both automatic and manual evaluation results demonstrate that CONPER outperforms state-of-the-art baselines for generating more coherent and persona-controllable stories.

EVA2.0: Investigating Open-Domain Chinese Dialogue Systems with Large-Scale Pre-Training

Large-scale pre-training has shown remarkable performance in building open-domain dialogue systems. However, previous works mainly focus on showing and evaluating the conversational performance of the released dialogue model, ignoring the discussion of some key factors towards a powerful human-like chatbot, especially in Chinese scenarios. In this paper, we conduct extensive experiments to investigate these under-explored factors, including data quality control, model architecture designs, training approaches, and decoding strategies. We propose EVA2.0, a large-scale pre-trained open-domain Chinese dialogue model with 2.8 billion parameters, and make our models and code publicly available. To our knowledge, EVA2.0 is the largest open-source Chinese dialogue model. Automatic and human evaluations show that our model significantly outperforms other open-source counterparts. We also discuss the limitations of this work by presenting some failure cases and pose some future directions.

AugESC: Large-scale Data Augmentation for Emotional Support Conversation with Pre-trained Language Models

Crowd-sourcing is commonly adopted for dialog data collection. However, it is highly costly and time-consuming, and the collected data is limited in scale and topic coverage. In this paper, aiming to generate emotional support conversations, we propose exploiting large-scale pre-trained language models for data augmentation, and provide key findings in our pilot exploration. Our adopted approach leverages the 6B-parameter GPT-J model and utilizes publicly available dialog posts to trigger conversations on various topics. Then we construct AugESC, a machine-augmented dataset for emotional support conversation. It is two orders of magnitude larger than the original ESConv dataset in scale, covers more diverse topics, and is shown to be of high quality by human evaluation. Lastly, we demonstrate with interactive evaluation that AugESC can further enhance dialog models tuned on ESConv to handle various conversation topics and to provide significantly more effective emotional support.

Robustness Testing of Language Understanding in Dialog Systems

Most language understanding models in dialog systems are trained on a small amount of annotated training data, and evaluated in a small set from the same distribution. However, these models can lead to system failure or undesirable outputs when being exposed to natural perturbation in practice. In this paper, we conduct comprehensive evaluation and analysis with respect to the robustness of natural language understanding models, and introduce three important aspects related to language understanding in real-world dialog systems, namely, language variety, speech characteristics, and noise perturbation. We propose a model-agnostic toolkit LAUG to approximate natural perturbation for testing the robustness issues in dialog systems. Four data augmentation approaches covering the three aspects are assembled in LAUG, which reveals critical robustness issues in state-of-the-art models. The augmented dataset through LAUG can be used to facilitate future research on the robustness testing of language understanding in dialog systems.