Recommendation is the task of providing personalized suggestions to users based on their preferences and behavior.
Decision making in large-scale complaint handling systems increasingly relies on heterogeneous evidence, including complaint narratives, screenshots, order metadata, historical interactions, and platform policies. Existing complaint understanding systems mainly perform shallow classification or template matching over isolated modalities, while underutilizing explicit scene structure, rule knowledge, and cross-evidence dependencies. To address this limitation, we present SKG-VLA for multimodal complaint decision making. The core idea is to model each case as a structured complaint scene and represent its decision-relevant semantics with a \emph{Scene Knowledge Graph} (SKG), which organizes complaint entities, evidence items, policy clauses, temporal events, transactional states, and action-relevant relations into a unified graph. Based on SKG, we build a data synthesis pipeline that generates complaint scene descriptions, rule-consistent graph generalizations, question-answer supervision, and decision recommendations. We further construct a large-scale complaint scene dataset with both text-only and multimodal in-domain benchmarks. Finally, we adopt a three-stage training strategy -- domain-adaptive pre-training, task-oriented instruction fine-tuning, and end-to-end multimodal alignment -- to inject structured scene priors into a multimodal decision model. Experiments show that SKG-VLA consistently improves policy-grounded reasoning, complaint decision accuracy, long-tail generalization, and robustness under incomplete evidence.
Conventional recommendation systems frequently fail to fully exploit the high-dimensional semantic signals inherent in multimedia content, thereby limiting the fidelity of user preference modeling. While Multimodal Large Language Models (MM-LLMs) offer robust mechanisms for interpreting such complex data, their integration into latency-constrained, industrial-scale architectures remains a significant challenge. To address this, we propose a generalized framework for MM-LLM-driven multimedia understanding. Our methodology employs a tripartite architecture encompassing content interpretation, representation extraction, and systematic pipeline integration, instantiated via a LLaMA2-based model that generates descriptive captions subsequently ingested as tokenized categorical features. Empirical evaluation demonstrates the efficacy of this approach, yielding a $0.35\%$ increase in offline AUC and a $0.02\%$ improvement in online metrics at scale, substantiating the practical viability of leveraging MM-LLMs to enhance large-scale recommendation performance.
OpenIIR runs hundreds of LLM-driven personas as parameterised, reproducible IR research experiments. Researchers configure agents across four kinds of multi-agent study (deliberative panels, social platforms, curated recommender feeds, and evolutionary co-evolution between content producers and credibility detectors) under many priors, rounds, and constraints. Persona budgets, retrieval policies, ranker choices, intervention timings, and mutation rates are declared up front, and the same study can be re-run under different settings to compare outcomes side by side. Every run produces structured outputs (argument graphs, exposure logs, fitness traces, transcripts) that a downstream evaluator can consume directly, and a new study is a 200--400 line plug-in over a shared core (agent runtime, world-model store, retrieval primitives, claim extractor, persona ontology). The contributions are: (i) the shared core; (ii) a type interface for pluggable scenarios; (iii) four released types with reference runs (Panel, Social-Media, Curated-Feed, Multi-Generational); and (iv) six modular extensions sketched against open IR research questions.
Trust in counterfactual explanations depends critically on whether their recommended changes are truly minimal: suboptimal explanations may vastly overshoot the actual changes needed to alter a decision, and heuristic errors can affect individuals unevenly, giving some users relevant recourse while assigning others unnecessarily costly recommendations. Consequently, we study the problem of computing optimal counterfactual explanations for tree ensembles under plausibility and actionability constraints. This is a combinatorial problem: for a fixed model, counterfactual search boils down to selecting consistent branching decisions and threshold-defined regions under a distance objective. We exploit this structure through CPCF, a constraint programming (CP) formulation in which numerical features are encoded as interval domains induced by split thresholds, while discrete features retain native finite-domain representations. This yields a compact finite-domain formulation that supports multiple distance objectives without continuous split-boundary search. We then place CPCF in a broader comparison across mathematical programming paradigms: we extend a maximum Boolean satisfiability (MaxSAT) formulation, originally designed for hard-voting random forests, to soft-voting ensembles, and compare against the current state-of-the-art mixed-integer linear programming (MILP) optimal approach. Across ten datasets and three types of tree ensembles, we analyze scalability, anytime performance, and sensitivity to distance metrics. We observe that CP achieves the best overall performance. More importantly, our results identify regimes in which the specific strengths of each paradigm make it best suited: CP is most versatile overall, MaxSAT handles hard-voting ensembles particularly well, and MILP remains competitive in amortized inference settings with a moderate number of split levels.
Multimodal recommender systems exploit visual and textual signals to alleviate data sparsity, but this also makes them more vulnerable to evasion-based promotion attacks. Existing defenses are largely limited to single-modal settings and mainly focus on poisoning-based threats, leaving evasion-based threats underexplored. In this work, we first identify a cross-modal gradient mismatch under the multi-user promotion setting, where visual and textual perturbations are optimized in inconsistent directions due to the dominance of distinct user groups. This phenomenon dilutes the attack effectiveness and leads robust training to underestimate worst-case risks. To address this issue, we propose Untargeted Adversarial Training with Multimodal Coordination (UAT-MC). UAT-MC tackles the challenge of unknown targeted items in evasion-based attacks (as opposed to poisoning-based attacks) by treating all items as potential targets, and introduces a gradient alignment mechanism to explicitly correct this mismatch. This design ensures synchronized perturbations across modalities, thereby maximizing adversarial strength for robust training. Extensive experiments demonstrate that UAT-MC significantly improves robustness against promotion attacks while maintaining acceptable recommendation performance under the defense-accuracy trade-off. Code is available at https://github.com/gmXian/UAT-MC.
Knowledge Tracing (KT) is fundamental to intelligent education systems, yet relies on educational logs that are selectively observed. The non-random nature of exercise recommendations and student choices inevitably induces severe selection bias. Most existing KT methods neglect this issue, training on observed logs using standard empirical risk, which yields biased mastery estimates and accumulates errors in subsequent recommendations. To address this, we introduce a doubly robust (DR) formulation for KT that integrates a propensity model with an error imputation model, theoretically guaranteeing unbiasedness if either model is accurate. Beyond unbiasedness, in the sequential setting of KT, we identify that the estimator's performance is compromised by variance-dependent stochastic deviations that accumulate over time, thereby causing training instability and limiting performance. To mitigate this, we derive a generalization bound that explicitly characterizes the impact of estimator variance and identifies temporal smoothness as a key factor in controlling it. Building on these theoretical insights, we propose the Temporal Smoothness Doubly Robust (TSDR) framework. TSDR jointly optimizes the KT predictor and the imputation model with a smoothness regularizer, effectively reducing variance while preserving the unbiasedness guarantee of DR. Experiments on multiple real-world benchmarks demonstrate that TSDR consistently enhances various state-of-the-art KT backbones, underscoring the vital role of principled bias correction in KT.
Our focus are five related questions that stem from a critical software studies perspective. Underpinning this view is the acknowledged need to avoid assumptions regarding the inevitability of the current situation relating to AI. What we need to see is the closeness of the linkage between current commercial AI development and our prevailing social, political and economic circumstances. This does mean that the perspectives presented here are done so critically and conditionally. Most importantly, Artificial General Intelligence (AGI) is seen as being problematic both conceptually and definitionally. This conditioning of any view regarding AGI does lead the discussion in specific directions and to certain conclusions regarding the future. However, adopting this perspective enables the work to offer some final recommendations. We set out to ask the following questions, 1. What are the critical pathways that produced the current dominant generative AI tools (capabilities, product forms, adoption patterns)? 2. Which decision points acted as leverage nodes (small changes that had large downstream effects), and which dead ends reveal alternative possibilities that did not become dominant? 3. How do pathways differ across three foundational-model trajectories such as the frontier proprietary models, open-weight models or specific domain and sovereign models? 4. Which alternative projects branched from key leverage nodes, what is their current state, and why did some succeed, stall, fail or become absorbed? 5. Based on this analysis, what socio-technical development programmes could plausibly move toward AGI-adjacent capability while meeting requirements for transparency, moderation, wellbeing and sustainable business models?
Generative recommendation (GR) models generate items by autoregressively producing a sequence of discrete tokens that jointly index the target item. However, this autoregressive generation process also induces a structured decoding space whose impact on model expressiveness remains underexplored. Specifically, token-by-token generation can be viewed as traversing a decoding tree induced by semantic ID tokens, where leaf nodes correspond to candidate items. We observe that the item probabilities produced by GR models are strongly correlated with this tree structure: items that are close in the tree tend to receive similar probabilities for any given user, making it difficult to distinguish among them based on user-specific preferences. We further show theoretically that such structural correlations prevent GR models from representing even simple patterns that can be well captured by conventional collaborative filtering models. To mitigate this issue, we propose Latte, a simple modification that injects a latent token before each semantic ID, reshaping the decoding space from a single tree into multiple latent-token-conditioned trees. This design creates multiple paths with varying tree distances between items, relaxing tree-induced probability coupling and yielding an average of 3.45% relative improvement on NDCG@10. Our code is available at https://github.com/hyp1231/Latte.
Deep recommender systems (DRS) often face challenges in balancing computational efficiency and model accuracy, especially when handling high-dimensional input features. Existing methods either focus on improving accuracy while neglecting training efficiency or prioritize efficiency at the cost of suboptimal accuracy across tasks. We propose Light-FMP: Lightweight Feature and Model Pruning for Enhanced DRS, a lightweight framework that addresses the challenges through three key phases: \textit{pretraining}, \textit{pruning}, and \textit{continued training}. Using a hard concrete distribution, a masking layer is efficiently pretrained on a small data subset to identify important features. The model and features are then pruned, and training continues on the remaining dataset with domain-adapted parameters. Experiments on benchmark datasets from real-world recommender systems demonstrate that Light-FMP outperforms existing methods in both efficiency and accuracy while maintaining scalability and robustness.
The growing demand for cognitive remediation therapy, combined with limited speech therapist availability, has accelerated the adoption of remote rehabilitation tools. These systems generate large volumes of interaction data that are difficult for clinicians to review efficiently. This paper investigates automated clinical report generation for avatar-guided, home-based cognitive remediation sessions in a low-resource setting with no reference reports. We present and compare two approaches: (1) a rule-based template system encoding speech therapy domain knowledge as explicit decision rules and validated templates, ensuring clinical reliability and traceability; and (2) a zero-shot LLM-based approach (GPT-4) aimed at more fluent and concise output. Both systems use identical pre-extracted, expert-validated structured variables, enabling a controlled factual comparison. Outputs were evaluated by eight speech therapists and final-year students using a nine-criterion questionnaire. Results reveal a clear trade-off between clinical reliability and linguistic quality. The template-based system scored higher on fluidity, coherence, and results presentation, while GPT-4 produced more concise output. Directional differences are consistent across evaluation dimensions, though no comparison reached statistical significance after correction, reflecting the scale constraints of expert clinical evaluation. Based on evaluator feedback, we derive eight design recommendations for clinical reporting systems in remote rehabilitation settings. More broadly, this work contributes a replicable methodology combining expert elicitation, taxonomy-driven generation, and multi-dimensional human evaluation for clinical NLG in low-resource settings, and illustrates how controlled comparisons can inform the responsible adoption of generative AI in healthcare.