From Chat Logs to Collective Insights: Aggregative Question Answering

Conversational agents powered by large language models (LLMs) are rapidly becoming integral to our daily interactions, generating unprecedented amounts of conversational data. Such datasets offer a powerful lens into societal interests, trending topics, and collective concerns. Yet, existing approaches typically treat these interactions as independent and miss critical insights that could emerge from aggregating and reasoning across large-scale conversation logs. In this paper, we introduce Aggregative Question Answering, a novel task requiring models to reason explicitly over thousands of user-chatbot interactions to answer aggregative queries, such as identifying emerging concerns among specific demographics. To enable research in this direction, we construct a benchmark, WildChat-AQA, comprising 6,027 aggregative questions derived from 182,330 real-world chatbot conversations. Experiments show that existing methods either struggle to reason effectively or incur prohibitive computational costs, underscoring the need for new approaches capable of extracting collective insights from large-scale conversational data.

Learn to Reason Efficiently with Adaptive Length-based Reward Shaping

Large Reasoning Models (LRMs) have shown remarkable capabilities in solving complex problems through reinforcement learning (RL), particularly by generating long reasoning traces. However, these extended outputs often exhibit substantial redundancy, which limits the efficiency of LRMs. In this paper, we investigate RL-based approaches to promote reasoning efficiency. Specifically, we first present a unified framework that formulates various efficient reasoning methods through the lens of length-based reward shaping. Building on this perspective, we propose a novel Length-bAsed StEp Reward shaping method (LASER), which employs a step function as the reward, controlled by a target length. LASER surpasses previous methods, achieving a superior Pareto-optimal balance between performance and efficiency. Next, we further extend LASER based on two key intuitions: (1) The reasoning behavior of the model evolves during training, necessitating reward specifications that are also adaptive and dynamic; (2) Rather than uniformly encouraging shorter or longer chains of thought (CoT), we posit that length-based reward shaping should be difficulty-aware i.e., it should penalize lengthy CoTs more for easy queries. This approach is expected to facilitate a combination of fast and slow thinking, leading to a better overall tradeoff. The resulting method is termed LASER-D (Dynamic and Difficulty-aware). Experiments on DeepSeek-R1-Distill-Qwen-1.5B, DeepSeek-R1-Distill-Qwen-7B, and DeepSeek-R1-Distill-Qwen-32B show that our approach significantly enhances both reasoning performance and response length efficiency. For instance, LASER-D and its variant achieve a +6.1 improvement on AIME2024 while reducing token usage by 63%. Further analysis reveals our RL-based compression produces more concise reasoning patterns with less redundant "self-reflections". Resources are at https://github.com/hkust-nlp/Laser.

The Leaderboard Illusion

Measuring progress is fundamental to the advancement of any scientific field. As benchmarks play an increasingly central role, they also grow more susceptible to distortion. Chatbot Arena has emerged as the go-to leaderboard for ranking the most capable AI systems. Yet, in this work we identify systematic issues that have resulted in a distorted playing field. We find that undisclosed private testing practices benefit a handful of providers who are able to test multiple variants before public release and retract scores if desired. We establish that the ability of these providers to choose the best score leads to biased Arena scores due to selective disclosure of performance results. At an extreme, we identify 27 private LLM variants tested by Meta in the lead-up to the Llama-4 release. We also establish that proprietary closed models are sampled at higher rates (number of battles) and have fewer models removed from the arena than open-weight and open-source alternatives. Both these policies lead to large data access asymmetries over time. Providers like Google and OpenAI have received an estimated 19.2% and 20.4% of all data on the arena, respectively. In contrast, a combined 83 open-weight models have only received an estimated 29.7% of the total data. We show that access to Chatbot Arena data yields substantial benefits; even limited additional data can result in relative performance gains of up to 112% on the arena distribution, based on our conservative estimates. Together, these dynamics result in overfitting to Arena-specific dynamics rather than general model quality. The Arena builds on the substantial efforts of both the organizers and an open community that maintains this valuable evaluation platform. We offer actionable recommendations to reform the Chatbot Arena's evaluation framework and promote fairer, more transparent benchmarking for the field

WildVis: Open Source Visualizer for Million-Scale Chat Logs in the Wild

The increasing availability of real-world conversation data offers exciting opportunities for researchers to study user-chatbot interactions. However, the sheer volume of this data makes manually examining individual conversations impractical. To overcome this challenge, we introduce WildVis, an interactive tool that enables fast, versatile, and large-scale conversation analysis. WildVis provides search and visualization capabilities in the text and embedding spaces based on a list of criteria. To manage million-scale datasets, we implemented optimizations including search index construction, embedding precomputation and compression, and caching to ensure responsive user interactions within seconds. We demonstrate WildVis's utility through three case studies: facilitating chatbot misuse research, visualizing and comparing topic distributions across datasets, and characterizing user-specific conversation patterns. WildVis is open-source and designed to be extendable, supporting additional datasets and customized search and visualization functionalities.

WildHallucinations: Evaluating Long-form Factuality in LLMs with Real-World Entity Queries

While hallucinations of large language models (LLMs) prevail as a major challenge, existing evaluation benchmarks on factuality do not cover the diverse domains of knowledge that the real-world users of LLMs seek information about. To bridge this gap, we introduce WildHallucinations, a benchmark that evaluates factuality. It does so by prompting LLMs to generate information about entities mined from user-chatbot conversations in the wild. These generations are then automatically fact-checked against a systematically curated knowledge source collected from web search. Notably, half of these real-world entities do not have associated Wikipedia pages. We evaluate 118,785 generations from 15 LLMs on 7,919 entities. We find that LLMs consistently hallucinate more on entities without Wikipedia pages and exhibit varying hallucination rates across different domains. Finally, given the same base models, adding a retrieval component only slightly reduces hallucinations but does not eliminate hallucinations.

Magpie: Alignment Data Synthesis from Scratch by Prompting Aligned LLMs with Nothing

High-quality instruction data is critical for aligning large language models (LLMs). Although some models, such as Llama-3-Instruct, have open weights, their alignment data remain private, which hinders the democratization of AI. High human labor costs and a limited, predefined scope for prompting prevent existing open-source data creation methods from scaling effectively, potentially limiting the diversity and quality of public alignment datasets. Is it possible to synthesize high-quality instruction data at scale by extracting it directly from an aligned LLM? We present a self-synthesis method for generating large-scale alignment data named Magpie. Our key observation is that aligned LLMs like Llama-3-Instruct can generate a user query when we input only the left-side templates up to the position reserved for user messages, thanks to their auto-regressive nature. We use this method to prompt Llama-3-Instruct and generate 4 million instructions along with their corresponding responses. We perform a comprehensive analysis of the extracted data and select 300K high-quality instances. To compare Magpie data with other public instruction datasets, we fine-tune Llama-3-8B-Base with each dataset and evaluate the performance of the fine-tuned models. Our results indicate that in some tasks, models fine-tuned with Magpie perform comparably to the official Llama-3-8B-Instruct, despite the latter being enhanced with 10 million data points through supervised fine-tuning (SFT) and subsequent feedback learning. We also show that using Magpie solely for SFT can surpass the performance of previous public datasets utilized for both SFT and preference optimization, such as direct preference optimization with UltraFeedback. This advantage is evident on alignment benchmarks such as AlpacaEval, ArenaHard, and WildBench.

WildBench: Benchmarking LLMs with Challenging Tasks from Real Users in the Wild

We introduce WildBench, an automated evaluation framework designed to benchmark large language models (LLMs) using challenging, real-world user queries. WildBench consists of 1,024 tasks carefully selected from over one million human-chatbot conversation logs. For automated evaluation with WildBench, we have developed two metrics, WB-Reward and WB-Score, which are computable using advanced LLMs such as GPT-4-turbo. WildBench evaluation uses task-specific checklists to evaluate model outputs systematically and provides structured explanations that justify the scores and comparisons, resulting in more reliable and interpretable automatic judgments. WB-Reward employs fine-grained pairwise comparisons between model responses, generating five potential outcomes: much better, slightly better, slightly worse, much worse, or a tie. Unlike previous evaluations that employed a single baseline model, we selected three baseline models at varying performance levels to ensure a comprehensive pairwise evaluation. Additionally, we propose a simple method to mitigate length bias, by converting outcomes of ``slightly better/worse'' to ``tie'' if the winner response exceeds the loser one by more than $K$ characters. WB-Score evaluates the quality of model outputs individually, making it a fast and cost-efficient evaluation metric. WildBench results demonstrate a strong correlation with the human-voted Elo ratings from Chatbot Arena on hard tasks. Specifically, WB-Reward achieves a Pearson correlation of 0.98 with top-ranking models. Additionally, WB-Score reaches 0.95, surpassing both ArenaHard's 0.91 and AlpacaEval2.0's 0.89 for length-controlled win rates, as well as the 0.87 for regular win rates.

MixEval: Deriving Wisdom of the Crowd from LLM Benchmark Mixtures

Evaluating large language models (LLMs) is challenging. Traditional ground-truth-based benchmarks fail to capture the comprehensiveness and nuance of real-world queries, while LLM-as-judge benchmarks suffer from grading biases and limited query quantity. Both of them may also become contaminated over time. User-facing evaluation, such as Chatbot Arena, provides reliable signals but is costly and slow. In this work, we propose MixEval, a new paradigm for establishing efficient, gold-standard LLM evaluation by strategically mixing off-the-shelf benchmarks. It bridges (1) comprehensive and well-distributed real-world user queries and (2) efficient and fairly-graded ground-truth-based benchmarks, by matching queries mined from the web with similar queries from existing benchmarks. Based on MixEval, we further build MixEval-Hard, which offers more room for model improvement. Our benchmarks' advantages lie in (1) a 0.96 model ranking correlation with Chatbot Arena arising from the highly impartial query distribution and grading mechanism, (2) fast, cheap, and reproducible execution (6% of the time and cost of MMLU), and (3) dynamic evaluation enabled by the rapid and stable data update pipeline. We provide extensive meta-evaluation and analysis for our and existing LLM benchmarks to deepen the community's understanding of LLM evaluation and guide future research directions.

From Explicit CoT to Implicit CoT: Learning to Internalize CoT Step by Step

When leveraging language models for reasoning tasks, generating explicit chain-of-thought (CoT) steps often proves essential for achieving high accuracy in final outputs. In this paper, we investigate if models can be taught to internalize these CoT steps. To this end, we propose a simple yet effective method for internalizing CoT steps: starting with a model trained for explicit CoT reasoning, we gradually remove the intermediate steps and finetune the model. This process allows the model to internalize the intermediate reasoning steps, thus simplifying the reasoning process while maintaining high performance. Our approach enables a GPT-2 Small model to solve 9-by-9 multiplication with up to 99% accuracy, whereas standard training cannot solve beyond 4-by-4 multiplication. Furthermore, our method proves effective on larger language models, such as Mistral 7B, achieving over 50% accuracy on GSM8K without producing any intermediate steps.

WildChat: 1M ChatGPT Interaction Logs in the Wild

Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we offered free access to ChatGPT for online users in exchange for their affirmative, consensual opt-in to anonymously collect their chat transcripts and request headers. From this, we compiled WildChat, a corpus of 1 million user-ChatGPT conversations, which consists of over 2.5 million interaction turns. We compare WildChat with other popular user-chatbot interaction datasets, and find that our dataset offers the most diverse user prompts, contains the largest number of languages, and presents the richest variety of potentially toxic use-cases for researchers to study. In addition to timestamped chat transcripts, we enrich the dataset with demographic data, including state, country, and hashed IP addresses, alongside request headers. This augmentation allows for more detailed analysis of user behaviors across different geographical regions and temporal dimensions. Finally, because it captures a broad range of use cases, we demonstrate the dataset's potential utility in fine-tuning instruction-following models. WildChat is released at https://wildchat.allen.ai under AI2 ImpACT Licenses.