Expectations, Explanations, and Embodiment: Attempts at Robot Failure Recovery

Expectations critically shape how people form judgments about robots, influencing whether they view failures as minor technical glitches or deal-breaking flaws. This work explores how high and low expectations, induced through brief video priming, affect user perceptions of robot failures and the utility of explanations in HRI. We conducted two online studies ($N=600$ total participants); each replicated two robots with different embodiments, Furhat and Pepper. In our first study, grounded in expectation theory, participants were divided into two groups, one primed with positive and the other with negative expectations regarding the robot's performance, establishing distinct expectation frameworks. This validation study aimed to verify whether the videos could reliably establish low and high-expectation profiles. In the second study, participants were primed using the validated videos and then viewed a new scenario in which the robot failed at a task. Half viewed a version where the robot explained its failure, while the other half received no explanation. We found that explanations significantly improved user perceptions of Furhat, especially when participants were primed to have lower expectations. Explanations boosted satisfaction and enhanced the robot's perceived expressiveness, indicating that effectively communicating the cause of errors can help repair user trust. By contrast, Pepper's explanations produced minimal impact on user attitudes, suggesting that a robot's embodiment and style of interaction could determine whether explanations can successfully offset negative impressions. Together, these findings underscore the need to consider users' expectations when tailoring explanation strategies in HRI. When expectations are initially low, a cogent explanation can make the difference between dismissing a failure and appreciating the robot's transparency and effort to communicate.

Benchmarking Large Language Models via Random Variables

With the continuous advancement of large language models (LLMs) in mathematical reasoning, evaluating their performance in this domain has become a prominent research focus. Recent studies have raised concerns about the reliability of current mathematical benchmarks, highlighting issues such as simplistic design and potential data leakage. Therefore, creating a reliable benchmark that effectively evaluates the genuine capabilities of LLMs in mathematical reasoning remains a significant challenge. To address this, we propose RV-Bench, a framework for Benchmarking LLMs via Random Variables in mathematical reasoning. Specifically, the background content of a random variable question (RV question) mirrors the original problem in existing standard benchmarks, but the variable combinations are randomized into different values. LLMs must fully understand the problem-solving process for the original problem to correctly answer RV questions with various combinations of variable values. As a result, the LLM's genuine capability in mathematical reasoning is reflected by its accuracy on RV-Bench. Extensive experiments are conducted with 29 representative LLMs across 900+ RV questions. A leaderboard for RV-Bench ranks the genuine capability of these LLMs. Further analysis of accuracy dropping indicates that current LLMs still struggle with complex mathematical reasoning problems.

Surveying the space of descriptions of a composite system with machine learning

Multivariate information theory provides a general and principled framework for understanding how the components of a complex system are connected. Existing analyses are coarse in nature -- built up from characterizations of discrete subsystems -- and can be computationally prohibitive. In this work, we propose to study the continuous space of possible descriptions of a composite system as a window into its organizational structure. A description consists of specific information conveyed about each of the components, and the space of possible descriptions is equivalent to the space of lossy compression schemes of the components. We introduce a machine learning framework to optimize descriptions that extremize key information theoretic quantities used to characterize organization, such as total correlation and O-information. Through case studies on spin systems, Sudoku boards, and letter sequences from natural language, we identify extremal descriptions that reveal how system-wide variation emerges from individual components. By integrating machine learning into a fine-grained information theoretic analysis of composite random variables, our framework opens a new avenues for probing the structure of real-world complex systems.

Enhancing Taobao Display Advertising with Multimodal Representations: Challenges, Approaches and Insights

Despite the recognized potential of multimodal data to improve model accuracy, many large-scale industrial recommendation systems, including Taobao display advertising system, predominantly depend on sparse ID features in their models. In this work, we explore approaches to leverage multimodal data to enhance the recommendation accuracy. We start from identifying the key challenges in adopting multimodal data in a manner that is both effective and cost-efficient for industrial systems. To address these challenges, we introduce a two-phase framework, including: 1) the pre-training of multimodal representations to capture semantic similarity, and 2) the integration of these representations with existing ID-based models. Furthermore, we detail the architecture of our production system, which is designed to facilitate the deployment of multimodal representations. Since the integration of multimodal representations in mid-2023, we have observed significant performance improvements in Taobao display advertising system. We believe that the insights we have gathered will serve as a valuable resource for practitioners seeking to leverage multimodal data in their systems.

Gemini 1.5: Unlocking multimodal understanding across millions of tokens of context

In this report, we present the latest model of the Gemini family, Gemini 1.5 Pro, a highly compute-efficient multimodal mixture-of-experts model capable of recalling and reasoning over fine-grained information from millions of tokens of context, including multiple long documents and hours of video and audio. Gemini 1.5 Pro achieves near-perfect recall on long-context retrieval tasks across modalities, improves the state-of-the-art in long-document QA, long-video QA and long-context ASR, and matches or surpasses Gemini 1.0 Ultra's state-of-the-art performance across a broad set of benchmarks. Studying the limits of Gemini 1.5 Pro's long-context ability, we find continued improvement in next-token prediction and near-perfect retrieval (>99%) up to at least 10M tokens, a generational leap over existing models such as Claude 2.1 (200k) and GPT-4 Turbo (128k). Finally, we highlight surprising new capabilities of large language models at the frontier; when given a grammar manual for Kalamang, a language with fewer than 200 speakers worldwide, the model learns to translate English to Kalamang at a similar level to a person who learned from the same content.

Gemini: A Family of Highly Capable Multimodal Models

This report introduces a new family of multimodal models, Gemini, that exhibit remarkable capabilities across image, audio, video, and text understanding. The Gemini family consists of Ultra, Pro, and Nano sizes, suitable for applications ranging from complex reasoning tasks to on-device memory-constrained use-cases. Evaluation on a broad range of benchmarks shows that our most-capable Gemini Ultra model advances the state of the art in 30 of 32 of these benchmarks - notably being the first model to achieve human-expert performance on the well-studied exam benchmark MMLU, and improving the state of the art in every one of the 20 multimodal benchmarks we examined. We believe that the new capabilities of Gemini models in cross-modal reasoning and language understanding will enable a wide variety of use cases and we discuss our approach toward deploying them responsibly to users.

PaLM 2 Technical Report

We introduce PaLM 2, a new state-of-the-art language model that has better multilingual and reasoning capabilities and is more compute-efficient than its predecessor PaLM. PaLM 2 is a Transformer-based model trained using a mixture of objectives. Through extensive evaluations on English and multilingual language, and reasoning tasks, we demonstrate that PaLM 2 has significantly improved quality on downstream tasks across different model sizes, while simultaneously exhibiting faster and more efficient inference compared to PaLM. This improved efficiency enables broader deployment while also allowing the model to respond faster, for a more natural pace of interaction. PaLM 2 demonstrates robust reasoning capabilities exemplified by large improvements over PaLM on BIG-Bench and other reasoning tasks. PaLM 2 exhibits stable performance on a suite of responsible AI evaluations, and enables inference-time control over toxicity without additional overhead or impact on other capabilities. Overall, PaLM 2 achieves state-of-the-art performance across a diverse set of tasks and capabilities. When discussing the PaLM 2 family, it is important to distinguish between pre-trained models (of various sizes), fine-tuned variants of these models, and the user-facing products that use these models. In particular, user-facing products typically include additional pre- and post-processing steps. Additionally, the underlying models may evolve over time. Therefore, one should not expect the performance of user-facing products to exactly match the results reported in this report.

Towards Understanding the Overfitting Phenomenon of Deep Click-Through Rate Prediction Models

Deep learning techniques have been applied widely in industrial recommendation systems. However, far less attention has been paid to the overfitting problem of models in recommendation systems, which, on the contrary, is recognized as a critical issue for deep neural networks. In the context of Click-Through Rate (CTR) prediction, we observe an interesting one-epoch overfitting problem: the model performance exhibits a dramatic degradation at the beginning of the second epoch. Such a phenomenon has been witnessed widely in real-world applications of CTR models. Thereby, the best performance is usually achieved by training with only one epoch. To understand the underlying factors behind the one-epoch phenomenon, we conduct extensive experiments on the production data set collected from the display advertising system of Alibaba. The results show that the model structure, the optimization algorithm with a fast convergence rate, and the feature sparsity are closely related to the one-epoch phenomenon. We also provide a likely hypothesis for explaining such a phenomenon and conduct a set of proof-of-concept experiments. We hope this work can shed light on future research on training more epochs for better performance.

KEEP: An Industrial Pre-Training Framework for Online Recommendation via Knowledge Extraction and Plugging

An industrial recommender system generally presents a hybrid list that contains results from multiple subsystems. In practice, each subsystem is optimized with its own feedback data to avoid the disturbance among different subsystems. However, we argue that such data usage may lead to sub-optimal online performance because of the \textit{data sparsity}. To alleviate this issue, we propose to extract knowledge from the \textit{super-domain} that contains web-scale and long-time impression data, and further assist the online recommendation task (downstream task). To this end, we propose a novel industrial \textbf{K}nowl\textbf{E}dge \textbf{E}xtraction and \textbf{P}lugging (\textbf{KEEP}) framework, which is a two-stage framework that consists of 1) a supervised pre-training knowledge extraction module on super-domain, and 2) a plug-in network that incorporates the extracted knowledge into the downstream model. This makes it friendly for incremental training of online recommendation. Moreover, we design an efficient empirical approach for KEEP and introduce our hands-on experience during the implementation of KEEP in a large-scale industrial system. Experiments conducted on two real-world datasets demonstrate that KEEP can achieve promising results. It is notable that KEEP has also been deployed on the display advertising system in Alibaba, bringing a lift of $+5.4\%$ CTR and $+4.7\%$ RPM.

CAN: Revisiting Feature Co-Action for Click-Through Rate Prediction

Inspired by the success of deep learning, recent industrial Click-Through Rate (CTR) prediction models have made the transition from traditional shallow approaches to deep approaches. Deep Neural Networks (DNNs) are known for its ability to learn non-linear interactions from raw feature automatically, however, the non-linear feature interaction is learned in an implicit manner. The non-linear interaction may be hard to capture and explicitly model the \textit{co-action} of raw feature is beneficial for CTR prediction. \textit{Co-action} refers to the collective effects of features toward final prediction. In this paper, we argue that current CTR models do not fully explore the potential of feature co-action. We conduct experiments and show that the effect of feature co-action is underestimated seriously. Motivated by our observation, we propose feature Co-Action Network (CAN) to explore the potential of feature co-action. The proposed model can efficiently and effectively capture the feature co-action, which improves the model performance while reduce the storage and computation consumption. Experiment results on public and industrial datasets show that CAN outperforms state-of-the-art CTR models by a large margin. Up to now, CAN has been deployed in the Alibaba display advertisement system, obtaining averaging 12\% improvement on CTR and 8\% on RPM.