Proactive for Uncertainty: Cause-Aware Error Diagnosis and Interactive Clarification for Spoken Dialogue Systems

Cascaded Automatic Speech Recognition -- Large Language Model (ASR-LLM) pipelines remain popular for industrial Spoken Dialogue Systems (SDS), primarily because their decoupled design ensures perceptual verifiability. However, cascaded systems suffer from error propagation, as transcription failures inevitably cascade to subsequent components, thereby degrading the final interaction quality. Although ASR confidence scores offer a simple filter for unreliable inputs, this approach is fundamentally limited because it typically fails to detect deletion errors or to distinguish between acoustic (inability to hear clearly) and linguistic (inability to understand) mismatches, both of which require targeted recovery strategies. In this paper, we propose a cause-aware error recovery paradigm that fundamentally rethinks robustness in SDS. Unlike traditional confidence filtering, we introduce a suite of small precision-focused detectors that exploit deep ASR latent representations to disentangle token-level errors into perception, comprehension, and deletion failures. This fine-grained diagnostic intelligence empowers the LLM to orchestrate targeted, multi-turn clarification strategies, effectively transforming ambiguous signals into seamless user interactions. Experimental results validate the precision of our approach, which more than doubles the recall on domain-shift errors (57.96% vs. 23.66%) compared to baselines. Crucially, this diagnostic precision yields up to a 30% reduction in WER and a 17% improvement on the downstream task across diverse accents, distortions, and domains.

DuplexSLA: A Full-Duplex Spoken Language Model with Synchronized Speech, Language, and Action

Recent advances in spoken dialogue language models have shifted from turn-based to full-duplex designs, where the model continuously listens to the user while generating responses. However, existing duplex backbones still lack a native channel for in-conversation planning and tool calling, leaving real-time agentic behaviour either tied to turn boundaries or relegated to an external cascade. We propose DuplexSLA, a native full-duplex Speech-Language-Action foundation model that decodes assistant audio together with a structured action stream on a shared 160 ms chunk timeline. DuplexSLA is built on a dual-stream three-channel formulation: a continuous user audio channel, a discrete assistant audio channel, and a rate-limited textual action channel, all decoded jointly by a single backbone, so that listening, speaking, planning, and tool calling unfold on one shared clock. Two capabilities define the model: (1) semantic-driven turn-taking control, where interruption, pause, and backchannel are handled inside the same backbone instead of by an external semantic VAD; and (2) in-conversation planning and tool calling, where planning text and structured tool calls are emitted on the action channel without halting assistant audio, so that multi-action and backchannel-triggered tool use are interleaved with ongoing speech. To evaluate these capabilities together, we further construct DuplexSLA-Bench, a duplex benchmark covering pause, interrupt, and backchannel turn-taking together with three styles of in-conversation tool calling. Our project page, interactive demos, and the DuplexSLA-Bench evaluation suite are publicly available at https://github.com/hyzhang24/DuplexSLA.

Evaluating the Expressive Appropriateness of Speech in Rich Contexts

Evaluating expressive speech remains challenging, as existing methods mainly assess emotional intensity and overlook whether a speech sample is expressively appropriate for its contextual setting. This limitation hinders reliable evaluation of speech systems used in narrative-driven and interactive applications, such as audiobooks and conversational agents. We introduce CEAEval, a Context-rich framework for Evaluating Expressive Appropriateness in speech, which assesses whether a speech sample expressively aligns with the underlying communicative intent implied by its discourse-level narrative context. To support this task, we construct CEAEval-D, the first context-rich speech dataset with real human performances in Mandarin conversational speech, providing narrative descriptions together with fifteen dimensions of human annotations covering expressive attributes and expressive appropriateness. We further develop CEAEval-M, a model that integrates knowledge distillation, planner-based multi-model collaboration, adaptive audio attention bias, and reinforcement learning to perform context-rich expressive appropriateness evaluation. Experiments on a human-annotated test set demonstrate that CEAEval-M substantially outperforms existing speech evaluation and analysis systems.

Improving Code-Switching Speech Recognition with TTS Data Augmentation

Automatic speech recognition (ASR) for conversational code-switching speech remains challenging due to the scarcity of realistic, high-quality labeled speech data. This paper explores multilingual text-to-speech (TTS) models as an effective data augmentation technique to address this shortage. Specifically, we fine-tune the multilingual CosyVoice2 TTS model on the SEAME dataset to generate synthetic conversational Chinese-English code-switching speech, significantly increasing the quantity and speaker diversity of available training data. Our experiments demonstrate that augmenting real speech with synthetic speech reduces the mixed error rate (MER) from 12.1 percent to 10.1 percent on DevMan and from 17.8 percent to 16.0 percent on DevSGE, indicating consistent performance gains. These results confirm that multilingual TTS is an effective and practical tool for enhancing ASR robustness in low-resource conversational code-switching scenarios.

POTSA: A Cross-Lingual Speech Alignment Framework for Low Resource Speech-to-Text Translation

Speech Large Language Models (SpeechLLMs) have achieved breakthroughs in multilingual speech-to-text translation (S2TT). However, existing approaches often overlook semantic commonalities across source languages, leading to biased translation performance. In this work, we propose \textbf{POTSA} (Parallel Optimal Transport for Speech Alignment), a new framework based on cross-lingual parallel speech pairs and Optimal Transport (OT), designed to bridge high- and low-resource translation gaps. First, we introduce a Bias Compensation module to coarsely align initial speech representations across languages. Second, we impose token-level OT constraints on a Q-Former using parallel speech pairs to establish fine-grained consistency of representations. Then, we apply a layer scheduling strategy to focus OT constraints on the most semantically beneficial layers. Experiments on the FLEURS dataset show that our method achieves SOTA performance, with +0.93 BLEU on average over five common languages and +5.05 BLEU on zero-shot languages, using only 10 hours of parallel speech per source language.

Zero-shot Context Biasing with Trie-based Decoding using Synthetic Multi-Pronunciation

Contextual automatic speech recognition (ASR) systems allow for recognizing out-of-vocabulary (OOV) words, such as named entities or rare words. However, it remains challenging due to limited training data and ambiguous or inconsistent pronunciations. In this paper, we propose a synthesis-driven multi-pronunciation contextual biasing method that performs zero-shot contextual ASR on a pretrained Whisper model. Specifically, we leverage text-to-speech (TTS) systems to synthesize diverse speech samples containing each target rare word, and then use the pretrained Whisper model to extract multiple predicted pronunciation variants. These variant token sequences are compiled into a prefix-trie, which assigns rewards to beam hypotheses in a shallow-fusion manner during beam-search decoding. After which, any recognized variant is mapped back to the original rare word in the final transcription. The evaluation results on the Librispeech dataset show that our method reduces biased word error rate (WER) by 42% on test-clean and 43% on test-other while maintaining unbiased WER essentially unchanged.

NTU Speechlab LLM-Based Multilingual ASR System for Interspeech MLC-SLM Challenge 2025

This report details the NTU Speechlab system developed for the Interspeech 2025 Multilingual Conversational Speech and Language Model (MLC-SLM) Challenge (Task I), where we achieved 5th place. We present comprehensive analyses of our multilingual automatic speech recognition system, highlighting key advancements in model architecture, data selection, and training strategies. In particular, language-specific prompts and model averaging techniques were instrumental in boosting system performance across diverse languages. Compared to the initial baseline system, our final model reduced the average Mix Error Rate from 20.2% to 10.6%, representing an absolute improvement of 9.6% (a relative improvement of 48%) on the evaluation set. Our results demonstrate the effectiveness of our approach and offer practical insights for future Speech Large Language Models.

Bi-directional Context-Enhanced Speech Large Language Models for Multilingual Conversational ASR

This paper introduces the integration of language-specific bi-directional context into a speech large language model (SLLM) to improve multilingual continuous conversational automatic speech recognition (ASR). We propose a character-level contextual masking strategy during training, which randomly removes portions of the context to enhance robustness and better emulate the flawed transcriptions that may occur during inference. For decoding, a two-stage pipeline is utilized: initial isolated segment decoding followed by context-aware re-decoding using neighboring hypotheses. Evaluated on the 1500-hour Multilingual Conversational Speech and Language Model (MLC-SLM) corpus covering eleven languages, our method achieves an 18% relative improvement compared to a strong baseline, outperforming even the model trained on 6000 hours of data for the MLC-SLM competition. These results underscore the significant benefit of incorporating contextual information in multilingual continuous conversational ASR.

ED-sKWS: Early-Decision Spiking Neural Networks for Rapid,and Energy-Efficient Keyword Spotting

Keyword Spotting (KWS) is essential in edge computing requiring rapid and energy-efficient responses. Spiking Neural Networks (SNNs) are well-suited for KWS for their efficiency and temporal capacity for speech. To further reduce the latency and energy consumption, this study introduces ED-sKWS, an SNN-based KWS model with an early-decision mechanism that can stop speech processing and output the result before the end of speech utterance. Furthermore, we introduce a Cumulative Temporal (CT) loss that can enhance prediction accuracy at both the intermediate and final timesteps. To evaluate early-decision performance, we present the SC-100 dataset including 100 speech commands with beginning and end timestamp annotation. Experiments on the Google Speech Commands v2 and our SC-100 datasets show that ED-sKWS maintains competitive accuracy with 61% timesteps and 52% energy consumption compared to SNN models without early-decision mechanism, ensuring rapid response and energy efficiency.

The NUS-HLT System for ICASSP2024 ICMC-ASR Grand Challenge

This paper summarizes our team's efforts in both tracks of the ICMC-ASR Challenge for in-car multi-channel automatic speech recognition. Our submitted systems for ICMC-ASR Challenge include the multi-channel front-end enhancement and diarization, training data augmentation, speech recognition modeling with multi-channel branches. Tested on the offical Eval1 and Eval2 set, our best system achieves a relative 34.3% improvement in CER and 56.5% improvement in cpCER, compared to the offical baseline system.