How Well Do You Know Your Audience? Reader-aware Question Generation

When writing, a person may need to anticipate questions from their readers, but different types of readers may ask very different types of questions. If someone is writing for advice about a problem, what question will a domain expert ask, and is this different from how a novice might react? In this paper, we address the task of reader-aware question generation. We collect a new data set of questions and posts from social media, augmented with background information about the post readers. Based on predictive analysis and descriptive differences, we find that different readers, such as experts and novices, consistently ask different types of questions. We next develop several text generation models that incorporate different types of reader background, including discrete and continuous reader representations based on the readers' prior behavior. We demonstrate that reader-aware models can perform on par or slightly better than the text-only model in some cases, particularly in cases where a post attracts very different questions from readers of different groups. Our work has the potential to help writers anticipate the information needs of different readers.

Micromodels for Efficient, Explainable, and Reusable Systems: A Case Study on Mental Health

Many statistical models have high accuracy on test benchmarks, but are not explainable, struggle in low-resource scenarios, cannot be reused for multiple tasks, and cannot easily integrate domain expertise. These factors limit their use, particularly in settings such as mental health, where it is difficult to annotate datasets and model outputs have significant impact. We introduce a micromodel architecture to address these challenges. Our approach allows researchers to build interpretable representations that embed domain knowledge and provide explanations throughout the model's decision process. We demonstrate the idea on multiple mental health tasks: depression classification, PTSD classification, and suicidal risk assessment. Our systems consistently produce strong results, even in low-resource scenarios, and are more interpretable than alternative methods.

WhyAct: Identifying Action Reasons in Lifestyle Vlogs

We aim to automatically identify human action reasons in online videos. We focus on the widespread genre of lifestyle vlogs, in which people perform actions while verbally describing them. We introduce and make publicly available the WhyAct dataset, consisting of 1,077 visual actions manually annotated with their reasons. We describe a multimodal model that leverages visual and textual information to automatically infer the reasons corresponding to an action presented in the video.

STaCK: Sentence Ordering with Temporal Commonsense Knowledge

Sentence order prediction is the task of finding the correct order of sentences in a randomly ordered document. Correctly ordering the sentences requires an understanding of coherence with respect to the chronological sequence of events described in the text. Document-level contextual understanding and commonsense knowledge centered around these events are often essential in uncovering this coherence and predicting the exact chronological order. In this paper, we introduce STaCK -- a framework based on graph neural networks and temporal commonsense knowledge to model global information and predict the relative order of sentences. Our graph network accumulates temporal evidence using knowledge of `past' and `future' and formulates sentence ordering as a constrained edge classification problem. We report results on five different datasets, and empirically show that the proposed method is naturally suitable for order prediction. The implementation of this work is publicly available at: https://github.com/declare-lab/sentence-ordering.

Exploring Self-Identified Counseling Expertise in Online Support Forums

A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise in responses provided to help-seeking posts regarding mental health. We study the differences between (1) interactions with peers; and (2) interactions with self-identified mental health professionals. First, we show that a classifier can distinguish between these two groups, indicating that their language use does in fact differ. To understand this difference, we perform several analyses addressing engagement aspects, including whether their comments engage the support-seeker further as well as linguistic aspects, such as dominant language and linguistic style matching. Our work contributes toward the developing efforts of understanding how health experts engage with health information- and support-seekers in social networks. More broadly, it is a step toward a deeper understanding of the styles of interactions that cultivate supportive engagement in online communities.

Exemplars-guided Empathetic Response Generation Controlled by the Elements of Human Communication

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often entails subtle expressions of understanding and personal resonance with the situation of the other interlocutor. Unfortunately, such qualities are difficult to quantify and the datasets lack the relevant annotations. To address this issue, in this paper we propose an approach that relies on exemplars to cue the generative model on fine stylistic properties that signal empathy to the interlocutor. To this end, we employ dense passage retrieval to extract relevant exemplary responses from the training set. Three elements of human communication -- emotional presence, interpretation, and exploration, and sentiment are additionally introduced using synthetic labels to guide the generation towards empathy. The human evaluation is also extended by these elements of human communication. We empirically show that these approaches yield significant improvements in empathetic response quality in terms of both automated and human-evaluated metrics. The implementation is available at https://github.com/declare-lab/exemplary-empathy.

How Good Is NLP? A Sober Look at NLP Tasks through the Lens of Social Impact

Recent years have seen many breakthroughs in natural language processing (NLP), transitioning it from a mostly theoretical field to one with many real-world applications. Noting the rising number of applications of other machine learning and AI techniques with pervasive societal impact, we anticipate the rising importance of developing NLP technologies for social good. Inspired by theories in moral philosophy and global priorities research, we aim to promote a guideline for social good in the context of NLP. We lay the foundations via moral philosophy's definition of social good, propose a framework to evaluate NLP tasks' direct and indirect real-world impact, and adopt the methodology of global priorities research to identify priority causes for NLP research. Finally, we use our theoretical framework to provide some practical guidelines for future NLP research for social good. Our data and codes are available at http://github.com/zhijing-jin/nlp4sg_acl2021

CIDER: Commonsense Inference for Dialogue Explanation and Reasoning

Commonsense inference to understand and explain human language is a fundamental research problem in natural language processing. Explaining human conversations poses a great challenge as it requires contextual understanding, planning, inference, and several aspects of reasoning including causal, temporal, and commonsense reasoning. In this work, we introduce CIDER -- a manually curated dataset that contains dyadic dialogue explanations in the form of implicit and explicit knowledge triplets inferred using contextual commonsense inference. Extracting such rich explanations from conversations can be conducive to improving several downstream applications. The annotated triplets are categorized by the type of commonsense knowledge present (e.g., causal, conditional, temporal). We set up three different tasks conditioned on the annotated dataset: Dialogue-level Natural Language Inference, Span Extraction, and Multi-choice Span Selection. Baseline results obtained with transformer-based models reveal that the tasks are difficult, paving the way for promising future research. The dataset and the baseline implementations are publicly available at https://github.com/declare-lab/CIDER.

MUSER: MUltimodal Stress Detection using Emotion Recognition as an Auxiliary Task

The capability to automatically detect human stress can benefit artificial intelligent agents involved in affective computing and human-computer interaction. Stress and emotion are both human affective states, and stress has proven to have important implications on the regulation and expression of emotion. Although a series of methods have been established for multimodal stress detection, limited steps have been taken to explore the underlying inter-dependence between stress and emotion. In this work, we investigate the value of emotion recognition as an auxiliary task to improve stress detection. We propose MUSER -- a transformer-based model architecture and a novel multi-task learning algorithm with speed-based dynamic sampling strategy. Evaluations on the Multimodal Stressed Emotion (MuSE) dataset show that our model is effective for stress detection with both internal and external auxiliary tasks, and achieves state-of-the-art results.

Room to Grow: Understanding Personal Characteristics Behind Self Improvement Using Social Media

Many people aim for change, but not everyone succeeds. While there are a number of social psychology theories that propose motivation-related characteristics of those who persist with change, few computational studies have explored the motivational stage of personal change. In this paper, we investigate a new dataset consisting of the writings of people who manifest intention to change, some of whom persist while others do not. Using a variety of linguistic analysis techniques, we first examine the writing patterns that distinguish the two groups of people. Persistent people tend to reference more topics related to long-term self-improvement and use a more complicated writing style. Drawing on these consistent differences, we build a classifier that can reliably identify the people more likely to persist, based on their language. Our experiments provide new insights into the motivation-related behavior of people who persist with their intention to change.