Conversational search utilizes muli-turn natural language contexts to retrieve relevant passages. Existing conversational dense retrieval models mostly view a conversation as a fixed sequence of questions and responses, overlooking the severe data sparsity problem -- that is, users can perform a conversation in various ways, and these alternate conversations are unrecorded. Consequently, they often struggle to generalize to diverse conversations in real-world scenarios. In this work, we propose a framework for generalizing Conversational dense retrieval via LLM-cognition data Augmentation (ConvAug). ConvAug first generates multi-level augmented conversations to capture the diverse nature of conversational contexts. Inspired by human cognition, we devise a cognition-aware process to mitigate the generation of false positives, false negatives, and hallucinations. Moreover, we develop a difficulty-adaptive sample filter that selects challenging samples for complex conversations, thereby giving the model a larger learning space. A contrastive learning objective is then employed to train a better conversational context encoder. Extensive experiments conducted on four public datasets, under both normal and zero-shot settings, demonstrate the effectiveness, generalizability, and applicability of ConvAug.
Cloud solutions have gained significant popularity in the technology industry as they offer a combination of services and tools to tackle specific problems. However, despite their widespread use, the task of identifying appropriate company customers for a specific target solution to the sales team of a solution provider remains a complex business problem that existing matching systems have yet to adequately address. In this work, we study the B2B solution matching problem and identify two main challenges of this scenario: (1) the modeling of complex multi-field features and (2) the limited, incomplete, and sparse transaction data. To tackle these challenges, we propose a framework CAMA, which is built with a hierarchical multi-field matching structure as its backbone and supplemented by three data augmentation strategies and a contrastive pre-training objective to compensate for the imperfections in the available data. Through extensive experiments on a real-world dataset, we demonstrate that CAMA outperforms several strong baseline matching models significantly. Furthermore, we have deployed our matching framework on a system of Huawei Cloud. Our observations indicate an improvement of about 30% compared to the previous online model in terms of Conversion Rate (CVR), which demonstrates its great business value.
Since a user usually has to issue a sequence of queries and examine multiple documents to resolve a complex information need in a search session, researchers have paid much attention to evaluating search systems at the session level rather than the single-query level. Most existing session-level metrics evaluate each query separately and then aggregate the query-level scores using a session-level weighting function. The assumptions behind these metrics are that all queries in the session should be involved, and their orders are fixed. However, if a search system could make the user satisfied with her first few queries, she may not need any subsequent queries. Besides, in most real-world search scenarios, due to a lack of explicit feedback from real users, we can only leverage some implicit feedback, such as users' clicks, as relevance labels for offline evaluation. Such implicit feedback might be different from the real relevance in a search session as some documents may be omitted in the previous query but identified in the later reformulations. To address the above issues, we make two assumptions about session-based evaluation, which explicitly describe an ideal session-search system and how to enhance click-through data in computing session-level evaluation metrics. Based on our assumptions, we design a session-level metric called Normalized U-Measure (NUM). NUM evaluates a session as a whole and utilizes an ideal session to normalize the result of the actual session. Besides, it infers session-level relevance labels based on implicit feedback. Experiments on two public datasets demonstrate the effectiveness of NUM by comparing it with existing session-based metrics in terms of correlation with user satisfaction and intuitiveness. We also conduct ablation studies to explore whether these assumptions hold.
The bi-encoder architecture provides a framework for understanding machine-learned retrieval models based on dense and sparse vector representations. Although these representations capture parametric realizations of the same underlying conceptual framework, their respective implementations of top-$k$ similarity search require the coordination of different software components (e.g., inverted indexes, HNSW indexes, and toolkits for neural inference), often knitted together in complex architectures. In this work, we ask the following question: What's the simplest design, in terms of requiring the fewest changes to existing infrastructure, that can support end-to-end retrieval with modern dense and sparse representations? The answer appears to be that Lucene is sufficient, as we demonstrate in Anserini, a toolkit for reproducible information retrieval research. That is, effective retrieval with modern single-vector neural models can be efficiently performed directly in Java on the CPU. We examine the implications of this design for information retrieval researchers pushing the state of the art as well as for software engineers building production search systems.
Existing information retrieval (IR) models often assume a homogeneous format, limiting their applicability to diverse user needs, such as searching for images with text descriptions, searching for a news article with a headline image, or finding a similar photo with a query image. To approach such different information-seeking demands, we introduce UniIR, a unified instruction-guided multimodal retriever capable of handling eight distinct retrieval tasks across modalities. UniIR, a single retrieval system jointly trained on ten diverse multimodal-IR datasets, interprets user instructions to execute various retrieval tasks, demonstrating robust performance across existing datasets and zero-shot generalization to new tasks. Our experiments highlight that multi-task training and instruction tuning are keys to UniIR's generalization ability. Additionally, we construct the M-BEIR, a multimodal retrieval benchmark with comprehensive results, to standardize the evaluation of universal multimodal information retrieval.
Stowing, the task of placing objects in cluttered shelves or bins, is a common task in warehouse and manufacturing operations. However, this task is still predominantly carried out by human workers as stowing is challenging to automate due to the complex multi-object interactions and long-horizon nature of the task. Previous works typically involve extensive data collection and costly human labeling of semantic priors across diverse object categories. This paper presents a method to learn a generalizable robot stowing policy from predictive model of object interactions and a single demonstration with behavior primitives. We propose a novel framework that utilizes Graph Neural Networks to predict object interactions within the parameter space of behavioral primitives. We further employ primitive-augmented trajectory optimization to search the parameters of a predefined library of heterogeneous behavioral primitives to instantiate the control action. Our framework enables robots to proficiently execute long-horizon stowing tasks with a few keyframes (3-4) from a single demonstration. Despite being solely trained in a simulation, our framework demonstrates remarkable generalization capabilities. It efficiently adapts to a broad spectrum of real-world conditions, including various shelf widths, fluctuating quantities of objects, and objects with diverse attributes such as sizes and shapes.
In real-world human-robot systems, it is essential for a robot to comprehend human objectives and respond accordingly while performing an extended series of motor actions. Although human objective alignment has recently emerged as a promising paradigm in the realm of physical human-robot interaction, its application is typically confined to generating simple motions due to inherent theoretical limitations. In this work, our goal is to develop a general formulation to learn manipulation functional modules and long-term task goals simultaneously from physical human-robot interaction. We show the feasibility of our framework in enabling robots to align their behaviors with the long-term task objectives inferred from human interactions.
Language models (LMs) have revolutionized the way we interact with information, but they often generate nonfactual text, raising concerns about their reliability. Previous methods use external knowledge as references for text generation to enhance factuality but often struggle with the knowledge mix-up(e.g., entity mismatch) of irrelevant references. Besides,as the length of the output text grows, the randomness of sampling can escalate, detrimentally impacting the factual accuracy of the generated text. In this paper, we present DKGen, which divide the text generation process into an iterative process. In each iteration, DKGen takes the input query, the previously generated text and a subset of the reference passages as input to generate short text. During the process, the subset is dynamically selected from the full passage set based on their relevance to the previously generated text and the query, largely eliminating the irrelevant references from input. To further enhance DKGen's ability to correctly use these external knowledge, DKGen distills the relevance order of reference passages to the cross-attention distribution of decoder. We train and evaluate DKGen on a large-scale benchmark dataset. Experiment results show that DKGen outperforms all baseline models.
We present ClothesNet: a large-scale dataset of 3D clothes objects with information-rich annotations. Our dataset consists of around 4400 models covering 11 categories annotated with clothes features, boundary lines, and keypoints. ClothesNet can be used to facilitate a variety of computer vision and robot interaction tasks. Using our dataset, we establish benchmark tasks for clothes perception, including classification, boundary line segmentation, and keypoint detection, and develop simulated clothes environments for robotic interaction tasks, including rearranging, folding, hanging, and dressing. We also demonstrate the efficacy of our ClothesNet in real-world experiments. Supplemental materials and dataset are available on our project webpage.