Sentiment analysis of social media data consists of attitudes, assessments, and emotions which can be considered a way human think. Understanding and classifying the large collection of documents into positive and negative aspects are a very difficult task. Social networks such as Twitter, Facebook, and Instagram provide a platform in order to gather information about peoples sentiments and opinions. Considering the fact that people spend hours daily on social media and share their opinion on various different topics helps us analyze sentiments better. More and more companies are using social media tools to provide various services and interact with customers. Sentiment Analysis (SA) classifies the polarity of given tweets to positive and negative tweets in order to understand the sentiments of the public. This paper aims to perform sentiment analysis of real-time 2019 election twitter data using the feature selection model word2vec and the machine learning algorithm random forest for sentiment classification. Word2vec with Random Forest improves the accuracy of sentiment analysis significantly compared to traditional methods such as BOW and TF-IDF. Word2vec improves the quality of features by considering contextual semantics of words in a text hence improving the accuracy of machine learning and sentiment analysis.
With the emergence of Web 2.0 technology and the expansion of on-line social networks, current Internet users have the ability to add their reviews, ratings and opinions on social media and on commercial and news web sites. Sentiment analysis aims to classify these reviews reviews in an automatic way. In the literature, there are numerous approaches proposed for automatic sentiment analysis for different language contexts. Each language has its own properties that makes the sentiment analysis more challenging. In this regard, this work presents a comprehensive survey of existing Arabic sentiment analysis studies, and covers the various approaches and techniques proposed in the literature. Moreover, we highlight the main difficulties and challenges of Arabic sentiment analysis, and the proposed techniques in literature to overcome these barriers.
Due to the increased availability of online reviews, sentiment analysis had been witnessed a booming interest from the researchers. Sentiment analysis is a computational treatment of sentiment used to extract and understand the opinions of authors. While many systems were built to predict the sentiment of a document or a sentence, many others provide the necessary detail on various aspects of the entity (i.e. aspect-based sentiment analysis). Most of the available data resources were tailored to English and the other popular European languages. Although Persian is a language with more than 110 million speakers, to the best of our knowledge, there is not any public dataset on aspect-based sentiment analysis in Persian. This paper provides a manually annotated Persian dataset, Pars-ABSA, which is verified by 3 native Persian speakers. The dataset consists of 5114 positive, 3061 negative and 1827 neutral data samples from 5602 unique reviews. Moreover, as a baseline, this paper reports the performance of some state-of-the-art aspect-based sentiment analysis methods with a focus on deep learning, on Pars-ABSA. The obtained results are impressive compared to similar English state-of-the-art.
Due to the increased availability of online reviews, sentiment analysis had been witnessed a booming interest from the researchers. Sentiment analysis is a computational treatment of sentiment used to extract and understand the opinions of authors. While many systems were built to predict the sentiment of a document or a sentence, many others provide the necessary detail on various aspects of the entity (i.e. aspect-based sentiment analysis). Most of the available data resources were tailored to English and the other popular European languages. Although Persian is a language with more than 110 million speakers, to the best of our knowledge, there is a lack of public dataset on aspect-based sentiment analysis for Persian. This paper provides a manually annotated Persian dataset, Pars-ABSA, which is verified by 3 native Persian speakers. The dataset consists of 5,114 positive, 3,061 negative and 1,827 neutral data samples from 5,602 unique reviews. Moreover, as a baseline, this paper reports the performance of some state-of-the-art aspect-based sentiment analysis methods with a focus on deep learning, on Pars-ABSA. The obtained results are impressive compared to similar English state-of-the-art.
Sentiment analysis is a widely studied NLP task where the goal is to determine opinions, emotions, and evaluations of users towards a product, an entity or a service that they are reviewing. One of the biggest challenges for sentiment analysis is that it is highly language dependent. Word embeddings, sentiment lexicons, and even annotated data are language specific. Further, optimizing models for each language is very time consuming and labor intensive especially for recurrent neural network models. From a resource perspective, it is very challenging to collect data for different languages. In this paper, we look for an answer to the following research question: can a sentiment analysis model trained on a language be reused for sentiment analysis in other languages, Russian, Spanish, Turkish, and Dutch, where the data is more limited? Our goal is to build a single model in the language with the largest dataset available for the task, and reuse it for languages that have limited resources. For this purpose, we train a sentiment analysis model using recurrent neural networks with reviews in English. We then translate reviews in other languages and reuse this model to evaluate the sentiments. Experimental results show that our robust approach of single model trained on English reviews statistically significantly outperforms the baselines in several different languages.
With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific product or topic, or trends from reviews or tweets. Sentiment analysis plays an important role in better understanding customer/user opinion, and also extracting social/political trends. There has been a lot of previous works for sentiment analysis, some based on hand-engineering relevant textual features, and others based on different neural network architectures. In this work, we present a model based on an ensemble of long-short-term-memory (LSTM), and convolutional neural network (CNN), one to capture the temporal information of the data, and the other one to extract the local structure thereof. Through experimental results, we show that using this ensemble model we can outperform both individual models. We are also able to achieve a very high accuracy rate compared to the previous works.
The purpose of the study is to investigate the relative effectiveness of four different sentiment analysis techniques: (1) unsupervised lexicon-based model using Sent WordNet; (2) traditional supervised machine learning model using logistic regression; (3) supervised deep learning model using Long Short-Term Memory (LSTM); and, (4) advanced supervised deep learning models using Bidirectional Encoder Representations from Transformers (BERT). We use publicly available labeled corpora of 50,000 movie reviews originally posted on internet movie database (IMDB) for analysis using Sent WordNet lexicon, logistic regression, LSTM, and BERT. The first three models were run on CPU based system whereas BERT was run on GPU based system. The sentiment classification performance was evaluated based on accuracy, precision, recall, and F1 score. The study puts forth two key insights: (1) relative efficacy of four highly advanced and widely used sentiment analysis techniques; (2) undisputed superiority of pre-trained advanced supervised deep learning BERT model in sentiment analysis from text data. This study provides professionals in analytics industry and academicians working on text analysis key insight regarding comparative classification performance evaluation of key sentiment analysis techniques, including the recently developed BERT. This is the first research endeavor to compare the advanced pre-trained supervised deep learning model of BERT vis-\`a-vis other sentiment analysis models of LSTM, logistic regression, and Sent WordNet.
Interactive sentiment analysis is an emerging, yet challenging, subtask of the sentiment analysis problem. It aims to discover the affective state and sentimental change of each person in a conversation. Existing sentiment analysis approaches are insufficient in modelling the interactions among people. However, the development of new approaches are critically limited by the lack of labelled interactive sentiment datasets. In this paper, we present a new conversational emotion database that we have created and made publically available, namely ScenarioSA. We manually label 2,214 multi-turn English conversations collected from natural contexts. In comparison with existing sentiment datasets, ScenarioSA (1) covers a wide range of scenarios; (2) describes the interactions between two speakers; and (3) reflects the sentimental evolution of each speaker over the course of a conversation. Finally, we evaluate various state-of-the-art algorithms on ScenarioSA, demonstrating the need of novel interactive sentiment analysis models and the potential of ScenarioSA to facilitate the development of such models.
Starting with the idea that sentiment analysis models should be able to predict not only positive or negative but also other psychological states of a person, we implement a sentiment analysis model to investigate the relationship between the model and emotional state. We first examine psychological measurements of 64 participants and ask them to write a book report about a story. After that, we train our sentiment analysis model using crawled movie review data. We finally evaluate participants' writings, using the pretrained model as a concept of transfer learning. The result shows that sentiment analysis model performs good at predicting a score, but the score does not have any correlation with human's self-checked sentiment.
Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a consumed item; however, these ratings are not available in many domains. As a result, a new source of information represented by the user-generated reviews is incorporated in the recommendation process to compensate for the lack of these ratings. The reviews contain prosperous and numerous information related to the whole item or a specific feature that can be extracted using the sentiment analysis field. This paper gives a comprehensive overview to help researchers who aim to work with recommender system and sentiment analysis. It includes a background of the recommender system concept, including phases, approaches, and performance metrics used in recommender systems. Then, it discusses the sentiment analysis concept and highlights the main points in the sentiment analysis, including level, approaches, and focuses on aspect-based sentiment analysis.
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