From Synthetic to Native: Benchmarking Multilingual Intent Classification in Logistics Customer Service

Multilingual intent classification is central to customer-service systems on global logistics platforms, where models must process noisy user queries across languages and hierarchical label spaces. Yet most existing multilingual benchmarks rely on machine-translated text, which is typically cleaner and more standardized than native customer requests and can therefore overestimate real-world robustness. We present a public benchmark for hierarchical multilingual intent classification constructed from real logistics customer-service logs. The dataset contains approximately 30K de-identified, stand-alone user queries curated from 600K historical records through filtering, LLM-assisted quality control, and human verification, and is organized into a two-level taxonomy with 13 parent and 17 leaf intents. English, Spanish, and Arabic are included as seen languages, while Indonesian, Chinese, and additional test-only languages support zero-shot evaluation. To directly measure the gap between synthetic and real evaluation, we provide paired native and machine-translated test sets and benchmark multilingual encoders, embedding models, and small language models under flat and hierarchical protocols. Results show that translated test sets substantially overestimate performance on noisy native queries, especially for long-tail intents and cross-lingual transfer, underscoring the need for more realistic multilingual intent benchmarks.

Seeing Like Radiologists: Context- and Gaze-Guided Vision-Language Pretraining for Chest X-rays

Despite recent advances in medical vision-language pretraining, existing models still struggle to capture the diagnostic workflow: radiographs are typically treated as context-agnostic images, while radiologists' gaze -- a crucial cue for visual reasoning -- remains largely underexplored by existing methods. These limitations hinder the modeling of disease-specific patterns and weaken cross-modal alignment. To bridge this gap, we introduce CoGaze, a Context- and Gaze-guided vision-language pretraining framework for chest X-rays. We first propose a context-infused vision encoder that models how radiologists integrate clinical context -- including patient history, symptoms, and diagnostic intent -- to guide diagnostic reasoning. We then present a multi-level supervision paradigm that (1) enforces intra- and inter-modal semantic alignment through hybrid-positive contrastive learning, (2) injects diagnostic priors via disease-aware cross-modal representation learning, and (3) leverages radiologists' gaze as probabilistic priors to guide attention toward diagnostically salient regions. Extensive experiments demonstrate that CoGaze consistently outperforms state-of-the-art methods across diverse tasks, achieving up to +2.0% CheXbertF1 and +1.2% BLEU2 for free-text and structured report generation, +23.2% AUROC for zero-shot classification, and +12.2% Precision@1 for image-text retrieval. Code is available at https://github.com/mk-runner/CoGaze.

More Than Sum of Its Parts: Deciphering Intent Shifts in Multimodal Hate Speech Detection

Combating hate speech on social media is critical for securing cyberspace, yet relies heavily on the efficacy of automated detection systems. As content formats evolve, hate speech is transitioning from solely plain text to complex multimodal expressions, making implicit attacks harder to spot. Current systems, however, often falter on these subtle cases, as they struggle with multimodal content where the emergent meaning transcends the aggregation of individual modalities. To bridge this gap, we move beyond binary classification to characterize semantic intent shifts where modalities interact to construct implicit hate from benign cues or neutralize toxicity through semantic inversion. Guided by this fine-grained formulation, we curate the Hate via Vision-Language Interplay (H-VLI) benchmark where the true intent hinges on the intricate interplay of modalities rather than overt visual or textual slurs. To effectively decipher these complex cues, we further propose the Asymmetric Reasoning via Courtroom Agent DEbate (ARCADE) framework. By simulating a judicial process where agents actively argue for accusation and defense, ARCADE forces the model to scrutinize deep semantic cues before reaching a verdict. Extensive experiments demonstrate that ARCADE significantly outperforms state-of-the-art baselines on H-VLI, particularly for challenging implicit cases, while maintaining competitive performance on established benchmarks. Our code and data are available at: https://github.com/Sayur1n/H-VLI

A Comparative Empirical Study of Catastrophic Forgetting Mitigation in Sequential Task Adaptation for Continual Natural Language Processing Systems

Neural language models deployed in real-world applications must continually adapt to new tasks and domains without forgetting previously acquired knowledge. This work presents a comparative empirical study of catastrophic forgetting mitigation in continual intent classification. Using the CLINC150 dataset, we construct a 10-task label-disjoint scenario and evaluate three backbone architectures: a feed-forward Artificial Neural Network (ANN), a Gated Recurrent Unit (GRU), and a Transformer encoder, under a range of continual learning (CL) strategies. We consider one representative method from each major CL family: replay-based Maximally Interfered Retrieval (MIR), regularization-based Learning without Forgetting (LwF), and parameter-isolation via Hard Attention to Task (HAT), both individually and in all pairwise and triple combinations. Performance is assessed with average accuracy, macro F1, and backward transfer, capturing the stability-plasticity trade-off across the task sequence. Our results show that naive sequential fine-tuning suffers from severe forgetting for all architectures and that no single CL method fully prevents it. Replay emerges as a key ingredient: MIR is the most reliable individual strategy, and combinations that include replay (MIR+HAT, MIR+LwF, MIR+LwF+HAT) consistently achieve high final performance with near-zero or mildly positive backward transfer. The optimal configuration is architecture-dependent. MIR+HAT yields the best result for ANN and Transformer, MIR+LwF+HAT, on the other hand, works the best for GRU, and in several cases CL methods even surpass joint training, indicating a regularization effect. These findings highlight the importance of jointly selecting backbone architecture and CL mechanism when designing continual intent-classification systems.

BeamAgent: LLM-Aided MIMO Beamforming with Decoupled Intent Parsing and Alternating Optimization for Joint Site Selection and Precoding

Integrating large language models (LLMs) into wireless communication optimization is a promising yet challenging direction. Existing approaches either use LLMs as black-box solvers or code generators, tightly coupling them with numerical computation. However, LLMs lack the precision required for physical-layer optimization, and the scarcity of wireless training data makes domain-specific fine-tuning impractical. We propose BeamAgent, an LLM-aided MIMO beamforming framework that explicitly decouples semantic intent parsing from numerical optimization. The LLM serves solely as a semantic translator that converts natural language descriptions into structured spatial constraints. A dedicated gradient-based optimizer then jointly solves the discrete base station site selection and continuous precoding design through an alternating optimization algorithm. A scene-aware prompt enables grounded spatial reasoning without fine-tuning, and a multi-round interaction mechanism with dual-layer intent classification ensures robust constraint verification. A penalty-based loss function enforces dark-zone power constraints while releasing optimization degrees of freedom for bright-zone gain maximization. Experiments on a ray-tracing-based urban MIMO scenario show that BeamAgent achieves a bright-zone power of 84.0\,dB, outperforming exhaustive zero-forcing by 7.1 dB under the same dark-zone constraint. The end-to-end system reaches within 3.3 dB of the expert upper bound, with the full optimization completing in under 2 s on a laptop.

Harmful Visual Content Manipulation Matters in Misinformation Detection Under Multimedia Scenarios

Nowadays, the widespread dissemination of misinformation across numerous social media platforms has led to severe negative effects on society. To address this challenge, the automatic detection of misinformation, particularly under multimedia scenarios, has gained significant attention from both academic and industrial communities, leading to the emergence of a research task known as Multimodal Misinformation Detection (MMD). Typically, current MMD approaches focus on capturing the semantic relationships and inconsistency between various modalities but often overlook certain critical indicators within multimodal content. Recent research has shown that manipulated features within visual content in social media articles serve as valuable clues for MMD. Meanwhile, we argue that the potential intentions behind the manipulation, e.g., harmful and harmless, also matter in MMD. Therefore, in this study, we aim to identify such multimodal misinformation by capturing two types of features: manipulation features, which represent if visual content has been manipulated, and intention features, which assess the nature of these manipulations, distinguishing between harmful and harmless intentions. Unfortunately, the manipulation and intention labels that supervise these features to be discriminative are unknown. To address this, we introduce two weakly supervised indicators as substitutes by incorporating supplementary datasets focused on image manipulation detection and framing two different classification tasks as positive and unlabeled learning issues. With this framework, we introduce an innovative MMD approach, titled Harmful Visual Content Manipulation Matters in MMD (HAVC-M4 D). Comprehensive experiments conducted on four prevalent MMD datasets indicate that HAVC-M4 D significantly and consistently enhances the performance of existing MMD methods.

Cognitive Agency Surrender: Defending Epistemic Sovereignty via Scaffolded AI Friction

The proliferation of Generative Artificial Intelligence has transformed benign cognitive offloading into a systemic risk of cognitive agency surrender. Driven by the commercial dogma of "zero-friction" design, highly fluent AI interfaces actively exploit human cognitive miserliness, prematurely satisfying the need for cognitive closure and inducing severe automation bias. To empirically quantify this epistemic erosion, we deployed a zero-shot semantic classification pipeline ($τ=0.7$) on 1,223 high-confidence AI-HCI papers from 2023 to early 2026. Our analysis reveals an escalating "agentic takeover": a brief 2025 surge in research defending human epistemic sovereignty (19.1%) was abruptly suppressed in early 2026 (13.1%) by an explosive shift toward optimizing autonomous machine agents (19.6%), while frictionless usability maintained a structural hegemony (67.3%). To dismantle this trap, we theorize "Scaffolded Cognitive Friction," repurposing Multi-Agent Systems (MAS) as explicit cognitive forcing functions (e.g., computational Devil's Advocates) to inject germane epistemic tension and disrupt heuristic execution. Furthermore, we outline a multimodal computational phenotyping agenda -- integrating gaze transition entropy, task-evoked pupillometry, fNIRS, and Hierarchical Drift Diffusion Modeling (HDDM) -- to mathematically decouple decision outcomes from cognitive effort. Ultimately, intentionally designed friction is not merely a psychological intervention, but a foundational technical prerequisite for enforcing global AI governance and preserving societal cognitive resilience.

MALicious INTent Dataset and Inoculating LLMs for Enhanced Disinformation Detection

The intentional creation and spread of disinformation poses a significant threat to public discourse. However, existing English datasets and research rarely address the intentionality behind the disinformation. This work presents MALINT, the first human-annotated English corpus developed in collaboration with expert fact-checkers to capture disinformation and its malicious intent. We utilize our novel corpus to benchmark 12 language models, including small language models (SLMs) such as BERT and large language models (LLMs) like Llama 3.3, on binary and multilabel intent classification tasks. Moreover, inspired by inoculation theory from psychology and communication studies, we investigate whether incorporating knowledge of malicious intent can improve disinformation detection. To this end, we propose intent-based inoculation, an intent-augmented reasoning for LLMs that integrates intent analysis to mitigate the persuasive impact of disinformation. Analysis on six disinformation datasets, five LLMs, and seven languages shows that intent-augmented reasoning improves zero-shot disinformation detection. To support research in intent-aware disinformation detection, we release the MALINT dataset with annotations from each annotation step.

Aligning Paralinguistic Understanding and Generation in Speech LLMs via Multi-Task Reinforcement Learning

Speech large language models (LLMs) observe paralinguistic cues such as prosody, emotion, and non-verbal sounds--crucial for intent understanding. However, leveraging these cues faces challenges: limited training data, annotation difficulty, and models exploiting lexical shortcuts over paralinguistic signals. We propose multi-task reinforcement learning (RL) with chain-of-thought prompting that elicits explicit affective reasoning. To address data scarcity, we introduce a paralinguistics-aware speech LLM (PALLM) that jointly optimizes sentiment classification from audio and paralinguistics-aware response generation via a two-stage pipeline. Experiments demonstrate that our approach improves paralinguistics understanding over both supervised baselines and strong proprietary models (Gemini-2.5-Pro, GPT-4o-audio) by 8-12% on Expresso, IEMOCAP, and RAVDESS. The results show that modeling paralinguistic reasoning with multi-task RL is crucial for building emotionally intelligent speech LLMs.

Visual Confused Deputy: Exploiting and Defending Perception Failures in Computer-Using Agents

Computer-using agents (CUAs) act directly on graphical user interfaces, yet their perception of the screen is often unreliable. Existing work largely treats these failures as performance limitations, asking whether an action succeeds, rather than whether the agent is acting on the correct object at all. We argue that this is fundamentally a security problem. We formalize the visual confused deputy: a failure mode in which an agent authorizes an action based on a misperceived screen state, due to grounding errors, adversarial screenshot manipulation, or time-of-check-to-time-of-use (TOCTOU) races. This gap is practically exploitable: even simple screen-level manipulations can redirect routine clicks into privileged actions while remaining indistinguishable from ordinary agent mistakes. To mitigate this threat, we propose the first guardrail that operates outside the agent's perceptual loop. Our method, dual-channel contrastive classification, independently evaluates (1) the visual click target and (2) the agent's reasoning about the action against deployment-specific knowledge bases, and blocks execution if either channel indicates risk. The key insight is that these two channels capture complementary failure modes: visual evidence detects target-level mismatches, while textual reasoning reveals dangerous intent behind visually innocuous controls. Across controlled attacks, real GUI screenshots, and agent traces, the combined guardrail consistently outperforms either channel alone. Our results suggest that CUA safety requires not only better action generation, but independent verification of what the agent believes it is clicking and why. Materials are provided\footnote{Model, benchmark, and code: https://github.com/vllm-project/semantic-router}.