To Recommend or Not: Recommendability Identification in Conversations with Pre-trained Language Models

Most current recommender systems primarily focus on what to recommend, assuming users always require personalized recommendations. However, with the widely spread of ChatGPT and other chatbots, a more crucial problem in the context of conversational systems is how to minimize user disruption when we provide recommendation services for users. While previous research has extensively explored different user intents in dialogue systems, fewer efforts are made to investigate whether recommendations should be provided. In this paper, we formally define the recommendability identification problem, which aims to determine whether recommendations are necessary in a specific scenario. First, we propose and define the recommendability identification task, which investigates the need for recommendations in the current conversational context. A new dataset is constructed. Subsequently, we discuss and evaluate the feasibility of leveraging pre-trained language models (PLMs) for recommendability identification. Finally, through comparative experiments, we demonstrate that directly employing PLMs with zero-shot results falls short of meeting the task requirements. Besides, fine-tuning or utilizing soft prompt techniques yields comparable results to traditional classification methods. Our work is the first to study recommendability before recommendation and provides preliminary ways to make it a fundamental component of the future recommendation system.

Multi-Agent Collaboration Framework for Recommender Systems

LLM-based agents have gained considerable attention for their decision-making skills and ability to handle complex tasks. Recognizing the current gap in leveraging agent capabilities for multi-agent collaboration in recommendation systems, we introduce MACRec, a novel framework designed to enhance recommendation systems through multi-agent collaboration. Unlike existing work on using agents for user/item simulation, we aim to deploy multi-agents to tackle recommendation tasks directly. In our framework, recommendation tasks are addressed through the collaborative efforts of various specialized agents, including Manager, User/Item Analyst, Reflector, Searcher, and Task Interpreter, with different working flows. Furthermore, we provide application examples of how developers can easily use MACRec on various recommendation tasks, including rating prediction, sequential recommendation, conversational recommendation, and explanation generation of recommendation results. The framework and demonstration video are publicly available at https://github.com/wzf2000/MACRec.

Intent-aware Ranking Ensemble for Personalized Recommendation

Ranking ensemble is a critical component in real recommender systems. When a user visits a platform, the system will prepare several item lists, each of which is generally from a single behavior objective recommendation model. As multiple behavior intents, e.g., both clicking and buying some specific item category, are commonly concurrent in a user visit, it is necessary to integrate multiple single-objective ranking lists into one. However, previous work on rank aggregation mainly focused on fusing homogeneous item lists with the same objective while ignoring ensemble of heterogeneous lists ranked with different objectives with various user intents. In this paper, we treat a user's possible behaviors and the potential interacting item categories as the user's intent. And we aim to study how to fuse candidate item lists generated from different objectives aware of user intents. To address such a task, we propose an Intent-aware ranking Ensemble Learning~(IntEL) model to fuse multiple single-objective item lists with various user intents, in which item-level personalized weights are learned. Furthermore, we theoretically prove the effectiveness of IntEL with point-wise, pair-wise, and list-wise loss functions via error-ambiguity decomposition. Experiments on two large-scale real-world datasets also show significant improvements of IntEL on multiple behavior objectives simultaneously compared to previous ranking ensemble models.