DialGuide: Aligning Dialogue Model Behavior with Developer Guidelines

Dialogue models are able to generate coherent and fluent responses, but they can still be challenging to control and may produce non-engaging, unsafe results. This unpredictability diminishes user trust and can hinder the use of the models in the real world. To address this, we introduce DialGuide, a novel framework for controlling dialogue model behavior using natural language rules, or guidelines. These guidelines provide information about the context they are applicable to and what should be included in the response, allowing the models to generate responses that are more closely aligned with the developer's expectations and intent. We evaluate DialGuide on three tasks in open-domain dialogue response generation: guideline selection, response generation, and response entailment verification. Our dataset contains 10,737 positive and 15,467 negative dialogue context-response-guideline triplets across two domains - chit-chat and safety. We provide baseline models for the tasks and benchmark their performance. We also demonstrate that DialGuide is effective in the dialogue safety domain, producing safe and engaging responses that follow developer guidelines.

Dialog Acts for Task-Driven Embodied Agents

Embodied agents need to be able to interact in natural language understanding task descriptions and asking appropriate follow up questions to obtain necessary information to be effective at successfully accomplishing tasks for a wide range of users. In this work, we propose a set of dialog acts for modelling such dialogs and annotate the TEACh dataset that includes over 3,000 situated, task oriented conversations (consisting of 39.5k utterances in total) with dialog acts. TEACh-DA is one of the first large scale dataset of dialog act annotations for embodied task completion. Furthermore, we demonstrate the use of this annotated dataset in training models for tagging the dialog acts of a given utterance, predicting the dialog act of the next response given a dialog history, and use the dialog acts to guide agent's non-dialog behaviour. In particular, our experiments on the TEACh Execution from Dialog History task where the model predicts the sequence of low level actions to be executed in the environment for embodied task completion, demonstrate that dialog acts can improve end task success rate by up to 2 points compared to the system without dialog acts.

Analyzing the Limits of Self-Supervision in Handling Bias in Language

Prompting inputs with natural language task descriptions has emerged as a popular mechanism to elicit reasonably accurate outputs from large-scale generative language models with little to no in-context supervision. This also helps gain insight into how well language models capture the semantics of a wide range of downstream tasks purely from self-supervised pre-training on massive corpora of unlabeled text. Such models have naturally also been exposed to a lot of undesirable content like racist and sexist language and there is limited work on awareness of models along these dimensions. In this paper, we define and comprehensively evaluate how well such language models capture the semantics of four tasks for bias: diagnosis, identification, extraction and rephrasing. We define three broad classes of task descriptions for these tasks: statement, question, and completion, with numerous lexical variants within each class. We study the efficacy of prompting for each task using these classes and the null task description across several decoding methods and few-shot examples. Our analyses indicate that language models are capable of performing these tasks to widely varying degrees across different bias dimensions, such as gender and political affiliation. We believe our work is an important step towards unbiased language models by quantifying the limits of current self-supervision objectives at accomplishing such sociologically challenging tasks.

TEACh: Task-driven Embodied Agents that Chat

Robots operating in human spaces must be able to engage in natural language interaction with people, both understanding and executing instructions, and using conversation to resolve ambiguity and recover from mistakes. To study this, we introduce TEACh, a dataset of over 3,000 human--human, interactive dialogues to complete household tasks in simulation. A Commander with access to oracle information about a task communicates in natural language with a Follower. The Follower navigates through and interacts with the environment to complete tasks varying in complexity from "Make Coffee" to "Prepare Breakfast", asking questions and getting additional information from the Commander. We propose three benchmarks using TEACh to study embodied intelligence challenges, and we evaluate initial models' abilities in dialogue understanding, language grounding, and task execution.

Rome was built in 1776: A Case Study on Factual Correctness in Knowledge-Grounded Response Generation

Recently neural response generation models have leveraged large pre-trained transformer models and knowledge snippets to generate relevant and informative responses. However, this does not guarantee that generated responses are factually correct. In this paper, we examine factual correctness in knowledge-grounded neural response generation models. We present a human annotation setup to identify three different response types: responses that are factually consistent with respect to the input knowledge, responses that contain hallucinated knowledge, and non-verifiable chitchat style responses. We use this setup to annotate responses generated using different stateof-the-art models, knowledge snippets, and decoding strategies. In addition, to facilitate the development of a factual consistency detector, we automatically create a new corpus called Conv-FEVER that is adapted from the Wizard of Wikipedia dataset and includes factually consistent and inconsistent responses. We demonstrate the benefit of our Conv-FEVER dataset by showing that the models trained on this data perform reasonably well to detect factually inconsistent responses with respect to the provided knowledge through evaluation on our human annotated data. We will release the Conv-FEVER dataset and the human annotated responses.

An Empirical Study on Robustness to Spurious Correlations using Pre-trained Language Models

Recent work has shown that pre-trained language models such as BERT improve robustness to spurious correlations in the dataset. Intrigued by these results, we find that the key to their success is generalization from a small amount of counterexamples where the spurious correlations do not hold. When such minority examples are scarce, pre-trained models perform as poorly as models trained from scratch. In the case of extreme minority, we propose to use multi-task learning (MTL) to improve generalization. Our experiments on natural language inference and paraphrase identification show that MTL with the right auxiliary tasks significantly improves performance on challenging examples without hurting the in-distribution performance. Further, we show that the gain from MTL mainly comes from improved generalization from the minority examples. Our results highlight the importance of data diversity for overcoming spurious correlations.

Words aren't enough, their order matters: On the Robustness of Grounding Visual Referring Expressions

Visual referring expression recognition is a challenging task that requires natural language understanding in the context of an image. We critically examine RefCOCOg, a standard benchmark for this task, using a human study and show that 83.7% of test instances do not require reasoning on linguistic structure, i.e., words are enough to identify the target object, the word order doesn't matter. To measure the true progress of existing models, we split the test set into two sets, one which requires reasoning on linguistic structure and the other which doesn't. Additionally, we create an out-of-distribution dataset Ref-Adv by asking crowdworkers to perturb in-domain examples such that the target object changes. Using these datasets, we empirically show that existing methods fail to exploit linguistic structure and are 12% to 23% lower in performance than the established progress for this task. We also propose two methods, one based on contrastive learning and the other based on multi-task learning, to increase the robustness of ViLBERT, the current state-of-the-art model for this task. Our datasets are publicly available at https://github.com/aws/aws-refcocog-adv

Neural Word Decomposition Models for Abusive Language Detection

User generated text on social media often suffers from a lot of undesired characteristics including hatespeech, abusive language, insults etc. that are targeted to attack or abuse a specific group of people. Often such text is written differently compared to traditional text such as news involving either explicit mention of abusive words, obfuscated words and typological errors or implicit abuse i.e., indicating or targeting negative stereotypes. Thus, processing this text poses several robustness challenges when we apply natural language processing techniques developed for traditional text. For example, using word or token based models to process such text can treat two spelling variants of a word as two different words. Following recent work, we analyze how character, subword and byte pair encoding (BPE) models can be aid some of the challenges posed by user generated text. In our work, we analyze the effectiveness of each of the above techniques, compare and contrast various word decomposition techniques when used in combination with others. We experiment with finetuning large pretrained language models, and demonstrate their robustness to domain shift by studying Wikipedia attack, toxicity and Twitter hatespeech datasets

Multimodal Abstractive Summarization for How2 Videos

In this paper, we study abstractive summarization for open-domain videos. Unlike the traditional text news summarization, the goal is less to "compress" text information but rather to provide a fluent textual summary of information that has been collected and fused from different source modalities, in our case video and audio transcripts (or text). We show how a multi-source sequence-to-sequence model with hierarchical attention can integrate information from different modalities into a coherent output, compare various models trained with different modalities and present pilot experiments on the How2 corpus of instructional videos. We also propose a new evaluation metric (Content F1) for abstractive summarization task that measures semantic adequacy rather than fluency of the summaries, which is covered by metrics like ROUGE and BLEU.

Cross-lingual Visual Verb Sense Disambiguation

Recent work has shown that visual context improves cross-lingual sense disambiguation for nouns. We extend this line of work to the more challenging task of cross-lingual verb sense disambiguation, introducing the MultiSense dataset of 9,504 images annotated with English, German, and Spanish verbs. Each image in MultiSense is annotated with an English verb and its translation in German or Spanish. We show that cross-lingual verb sense disambiguation models benefit from visual context, compared to unimodal baselines. We also show that the verb sense predicted by our best disambiguation model can improve the results of a text-only machine translation system when used for a multimodal translation task.