Abstract:Web agents enable users to perform tasks on web browsers through natural language interaction. Evaluating web agents trajectories is an important problem, since it helps us determine whether the agent successfully completed the tasks. Rule-based methods are widely used for this purpose, but they are challenging to extend to new tasks and may not always recognize successful trajectories. We may achieve higher accuracy through human evaluation, but the process would be substantially slower and more expensive. Automatic evaluations with LLMs may avoid the challenges of designing new rules and manually annotating trajectories, enabling faster and cost-effective evaluation. However, it is unclear how effective they are at evaluating web agents. To this end, we propose AgentRewardBench, the first benchmark to assess the effectiveness of LLM judges for evaluating web agents. AgentRewardBench contains 1302 trajectories across 5 benchmarks and 4 LLMs. Each trajectory in AgentRewardBench is reviewed by an expert, who answers questions pertaining to the success, side effects, and repetitiveness of the agent. Using our benchmark, we evaluate 12 LLM judges and find that no single LLM excels across all benchmarks. We also find that the rule-based evaluation used by common benchmarks tends to underreport the success rate of web agents, highlighting a key weakness of rule-based evaluation and the need to develop more flexible automatic evaluations. We release the benchmark at: https://agent-reward-bench.github.io
Abstract:Machine unlearning is concerned with the task of removing knowledge learned from particular data points from a trained model. In the context of large language models (LLMs), unlearning has recently received increased attention, particularly for removing knowledge about named entities from models for privacy purposes. While various approaches have been proposed to address the unlearning problem, most existing approaches treat all data points to be unlearned equally, i.e., unlearning that Montreal is a city in Canada is treated exactly the same as unlearning the phone number of the first author of this paper. In this work, we show that this all data is equal assumption does not hold for LLM unlearning. We study how the success of unlearning depends on the frequency of the knowledge we want to unlearn in the pre-training data of a model and find that frequency strongly affects unlearning, i.e., more frequent knowledge is harder to unlearn. Additionally, we uncover a misalignment between probability and generation-based evaluations of unlearning and show that this problem worsens as models become larger. Overall, our experiments highlight the need for better evaluation practices and novel methods for LLM unlearning that take the training data of models into account.
Abstract:Instruction-following retrievers have been widely adopted alongside LLMs in real-world applications, but little work has investigated the safety risks surrounding their increasing search capabilities. We empirically study the ability of retrievers to satisfy malicious queries, both when used directly and when used in a retrieval augmented generation-based setup. Concretely, we investigate six leading retrievers, including NV-Embed and LLM2Vec, and find that given malicious requests, most retrievers can (for >50% of queries) select relevant harmful passages. For example, LLM2Vec correctly selects passages for 61.35% of our malicious queries. We further uncover an emerging risk with instruction-following retrievers, where highly relevant harmful information can be surfaced by exploiting their instruction-following capabilities. Finally, we show that even safety-aligned LLMs, such as Llama3, can satisfy malicious requests when provided with harmful retrieved passages in-context. In summary, our findings underscore the malicious misuse risks associated with increasing retriever capability.
Abstract:LLM-based agents are becoming increasingly proficient at solving web-based tasks. With this capability comes a greater risk of misuse for malicious purposes, such as posting misinformation in an online forum or selling illicit substances on a website. To evaluate these risks, we propose SafeArena, the first benchmark to focus on the deliberate misuse of web agents. SafeArena comprises 250 safe and 250 harmful tasks across four websites. We classify the harmful tasks into five harm categories -- misinformation, illegal activity, harassment, cybercrime, and social bias, designed to assess realistic misuses of web agents. We evaluate leading LLM-based web agents, including GPT-4o, Claude-3.5 Sonnet, Qwen-2-VL 72B, and Llama-3.2 90B, on our benchmark. To systematically assess their susceptibility to harmful tasks, we introduce the Agent Risk Assessment framework that categorizes agent behavior across four risk levels. We find agents are surprisingly compliant with malicious requests, with GPT-4o and Qwen-2 completing 34.7% and 27.3% of harmful requests, respectively. Our findings highlight the urgent need for safety alignment procedures for web agents. Our benchmark is available here: https://safearena.github.io
Abstract:The pace of evolution of Large Language Models (LLMs) necessitates new approaches for rigorous and comprehensive evaluation. Traditional human annotation is increasingly impracticable due to the complexities and costs involved in generating high-quality, challenging problems. In this work, we introduce CHASE, a unified framework to synthetically generate challenging problems using LLMs without human involvement. For a given task, our approach builds a hard problem in a bottom-up manner from simpler components. Moreover, our framework decomposes the generation process into independently verifiable sub-tasks, thereby ensuring a high level of quality and correctness. We implement CHASE to create evaluation benchmarks across three diverse domains: (1) document-based question answering, (2) repository-level code completion, and (3) math reasoning. The performance of state-of-the-art LLMs on these synthetic benchmarks lies in the range of 40-60% accuracy, thereby demonstrating the effectiveness of our framework at generating challenging problems. We publicly release our benchmarks and code.
Abstract:Text embeddings are typically evaluated on a limited set of tasks, which are constrained by language, domain, and task diversity. To address these limitations and provide a more comprehensive evaluation, we introduce the Massive Multilingual Text Embedding Benchmark (MMTEB) - a large-scale, community-driven expansion of MTEB, covering over 500 quality-controlled evaluation tasks across 250+ languages. MMTEB includes a diverse set of challenging, novel tasks such as instruction following, long-document retrieval, and code retrieval, representing the largest multilingual collection of evaluation tasks for embedding models to date. Using this collection, we develop several highly multilingual benchmarks, which we use to evaluate a representative set of models. We find that while large language models (LLMs) with billions of parameters can achieve state-of-the-art performance on certain language subsets and task categories, the best-performing publicly available model is multilingual-e5-large-instruct with only 560 million parameters. To facilitate accessibility and reduce computational cost, we introduce a novel downsampling method based on inter-task correlation, ensuring a diverse selection while preserving relative model rankings. Furthermore, we optimize tasks such as retrieval by sampling hard negatives, creating smaller but effective splits. These optimizations allow us to introduce benchmarks that drastically reduce computational demands. For instance, our newly introduced zero-shot English benchmark maintains a ranking order similar to the full-scale version but at a fraction of the computational cost.
Abstract:Traditional supervised fine-tuning (SFT) strategies for sequence-to-sequence tasks often train models to directly generate the target output. Recent work has shown that guiding models with intermediate steps, such as keywords, outlines, or reasoning chains, can significantly improve performance, coherence, and interpretability. However, these methods often depend on predefined intermediate formats and annotated data, limiting their scalability and generalizability. In this work, we introduce a task-agnostic framework that enables models to generate intermediate "warmup" sequences. These warmup sequences, serving as an initial state for subsequent generation, are optimized to enhance the probability of generating the target sequence without relying on external supervision or human-designed structures. Drawing inspiration from reinforcement learning principles, our method iteratively refines these intermediate steps to maximize their contribution to the final output, similar to reward-driven optimization in reinforcement learning with human feedback. Experimental results across tasks such as translation, summarization, and multi-choice question answering for logical reasoning show that our approach outperforms traditional SFT methods, and offers a scalable and flexible solution for sequence-to-sequence tasks.
Abstract:Document retrieval is a core component of question-answering systems, as it enables conditioning answer generation on new and large-scale corpora. While effective, the standard practice of encoding documents into high-dimensional embeddings for similarity search entails large memory and compute footprints, and also makes it hard to inspect the inner workings of the system. In this paper, we propose a tree-based method for organizing and representing reference documents at various granular levels, which offers the flexibility to balance cost and utility, and eases the inspection of the corpus content and retrieval operations. Our method, called ReTreever, jointly learns a routing function per internal node of a binary tree such that query and reference documents are assigned to similar tree branches, hence directly optimizing for retrieval performance. Our evaluations show that ReTreever generally preserves full representation accuracy. Its hierarchical structure further provides strong coarse representations and enhances transparency by indirectly learning meaningful semantic groupings. Among hierarchical retrieval methods, ReTreever achieves the best retrieval accuracy at the lowest latency, proving that this family of techniques can be viable in practical applications.
Abstract:Though English sentences are typically inflexible vis-\`a-vis word order, constituents often show far more variability in ordering. One prominent theory presents the notion that constituent ordering is directly correlated with constituent weight: a measure of the constituent's length or complexity. Such theories are interesting in the context of natural language processing (NLP), because while recent advances in NLP have led to significant gains in the performance of large language models (LLMs), much remains unclear about how these models process language, and how this compares to human language processing. In particular, the question remains whether LLMs display the same patterns with constituent movement, and may provide insights into existing theories on when and how the shift occurs in human language. We compare a variety of LLMs with diverse properties to evaluate broad LLM performance on four types of constituent movement: heavy NP shift, particle movement, dative alternation, and multiple PPs. Despite performing unexpectedly around particle movement, LLMs generally align with human preferences around constituent ordering.
Abstract:The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging automation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.