Stylized Knowledge-Grounded Dialogue Generation via Disentangled Template Rewriting

Current Knowledge-Grounded Dialogue Generation (KDG) models specialize in producing rational and factual responses. However, to establish long-term relationships with users, the KDG model needs the capability to generate responses in a desired style or attribute. Thus, we study a new problem: Stylized Knowledge-Grounded Dialogue Generation (SKDG). It presents two challenges: (1) How to train a SKDG model where no <context, knowledge, stylized response> triples are available. (2) How to cohere with context and preserve the knowledge when generating a stylized response. In this paper, we propose a novel disentangled template rewriting (DTR) method which generates responses via combing disentangled style templates (from monolingual stylized corpus) and content templates (from KDG corpus). The entire framework is end-to-end differentiable and learned without supervision. Extensive experiments on two benchmarks indicate that DTR achieves a significant improvement on all evaluation metrics compared with previous state-of-the-art stylized dialogue generation methods. Besides, DTR achieves comparable performance with the state-of-the-art KDG methods in standard KDG evaluation setting.

PromDA: Prompt-based Data Augmentation for Low-Resource NLU Tasks

This paper focuses on the Data Augmentation for low-resource Natural Language Understanding (NLU) tasks. We propose Prompt-based D}ata Augmentation model (PromDA) which only trains small-scale Soft Prompt (i.e., a set of trainable vectors) in the frozen Pre-trained Language Models (PLMs). This avoids human effort in collecting unlabeled in-domain data and maintains the quality of generated synthetic data. In addition, PromDA generates synthetic data via two different views and filters out the low-quality data using NLU models. Experiments on four benchmarks show that synthetic data produced by PromDA successfully boost up the performance of NLU models which consistently outperform several competitive baseline models, including a state-of-the-art semi-supervised model using unlabeled in-domain data. The synthetic data from PromDA are also complementary with unlabeled in-domain data. The NLU models can be further improved when they are combined for training.

TegTok: Augmenting Text Generation via Task-specific and Open-world Knowledge

Generating natural and informative texts has been a long-standing problem in NLP. Much effort has been dedicated into incorporating pre-trained language models (PLMs) with various open-world knowledge, such as knowledge graphs or wiki pages. However, their ability to access and manipulate the task-specific knowledge is still limited on downstream tasks, as this type of knowledge is usually not well covered in PLMs and is hard to acquire. To address the problem, we propose augmenting TExt Generation via Task-specific and Open-world Knowledge (TegTok) in a unified framework. Our model selects knowledge entries from two types of knowledge sources through dense retrieval and then injects them into the input encoding and output decoding stages respectively on the basis of PLMs. With the help of these two types of knowledge, our model can learn what and how to generate. Experiments on two text generation tasks of dialogue generation and question generation, and on two datasets show that our method achieves better performance than various baseline models.

PCL: Peer-Contrastive Learning with Diverse Augmentations for Unsupervised Sentence Embeddings

Learning sentence embeddings in an unsupervised manner is fundamental in natural language processing. Recent common practice is to couple pre-trained language models with unsupervised contrastive learning, whose success relies on augmenting a sentence with a semantically-close positive instance to construct contrastive pairs. Nonetheless, existing approaches usually depend on a mono-augmenting strategy, which causes learning shortcuts towards the augmenting biases and thus corrupts the quality of sentence embeddings. A straightforward solution is resorting to more diverse positives from a multi-augmenting strategy, while an open question remains about how to unsupervisedly learn from the diverse positives but with uneven augmenting qualities in the text field. As one answer, we propose a novel Peer-Contrastive Learning (PCL) with diverse augmentations. PCL constructs diverse contrastive positives and negatives at the group level for unsupervised sentence embeddings. PCL can perform peer-positive contrast as well as peer-network cooperation, which offers an inherent anti-bias ability and an effective way to learn from diverse augmentations. Experiments on STS benchmarks verify the effectiveness of our PCL against its competitors in unsupervised sentence embeddings.

Recency Dropout for Recurrent Recommender Systems

Recurrent recommender systems have been successful in capturing the temporal dynamics in users' activity trajectories. However, recurrent neural networks (RNNs) are known to have difficulty learning long-term dependencies. As a consequence, RNN-based recommender systems tend to overly focus on short-term user interests. This is referred to as the recency bias, which could negatively affect the long-term user experience as well as the health of the ecosystem. In this paper, we introduce the recency dropout technique, a simple yet effective data augmentation technique to alleviate the recency bias in recurrent recommender systems. We demonstrate the effectiveness of recency dropout in various experimental settings including a simulation study, offline experiments, as well as live experiments on a large-scale industrial recommendation platform.

Small Changes Make Big Differences: Improving Multi-turn Response Selection in Dialogue Systems via Fine-Grained Contrastive Learning

Retrieve-based dialogue response selection aims to find a proper response from a candidate set given a multi-turn context. Pre-trained language models (PLMs) based methods have yielded significant improvements on this task. The sequence representation plays a key role in the learning of matching degree between the dialogue context and the response. However, we observe that different context-response pairs sharing the same context always have a greater similarity in the sequence representations calculated by PLMs, which makes it hard to distinguish positive responses from negative ones. Motivated by this, we propose a novel \textbf{F}ine-\textbf{G}rained \textbf{C}ontrastive (FGC) learning method for the response selection task based on PLMs. This FGC learning strategy helps PLMs to generate more distinguishable matching representations of each dialogue at fine grains, and further make better predictions on choosing positive responses. Empirical studies on two benchmark datasets demonstrate that the proposed FGC learning method can generally and significantly improve the model performance of existing PLM-based matching models.

Small Changes Make Big Differences: Improving Multi-turn Response Selection \\in Dialogue Systems via Fine-Grained Contrastive Learning

Retrieve-based dialogue response selection aims to find a proper response from a candidate set given a multi-turn context. Pre-trained language models (PLMs) based methods have yielded significant improvements on this task. The sequence representation plays a key role in the learning of matching degree between the dialogue context and the response. However, we observe that different context-response pairs sharing the same context always have a greater similarity in the sequence representations calculated by PLMs, which makes it hard to distinguish positive responses from negative ones. Motivated by this, we propose a novel \textbf{F}ine-\textbf{G}rained \textbf{C}ontrastive (FGC) learning method for the response selection task based on PLMs. This FGC learning strategy helps PLMs to generate more distinguishable matching representations of each dialogue at fine grains, and further make better predictions on choosing positive responses. Empirical studies on two benchmark datasets demonstrate that the proposed FGC learning method can generally and significantly improve the model performance of existing PLM-based matching models.

Multimodal Dialogue Response Generation

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting generation methods. To fill in the gaps, we first present a multimodal dialogue generation model, which takes the dialogue history as input, then generates a textual sequence or an image as response. Learning such a model often requires multimodal dialogues containing both texts and images which are difficult to obtain. Motivated by the challenge in practice, we consider multimodal dialogue generation under a natural assumption that only limited training examples are available. In such a low-resource setting, we devise a novel conversational agent, Divter, in order to isolate parameters that depend on multimodal dialogues from the entire generation model. By this means, the major part of the model can be learned from a large number of text-only dialogues and text-image pairs respectively, then the whole parameters can be well fitted using the limited training examples. Extensive experiments demonstrate our method achieves state-of-the-art results in both automatic and human evaluation, and can generate informative text and high-resolution image responses.

Finetuning Large-Scale Pre-trained Language Models for Conversational Recommendation with Knowledge Graph

In this paper, we present a pre-trained language model (PLM) based framework called RID for conversational recommender system (CRS). RID finetunes the large-scale PLMs such as DialoGPT, together with a pre-trained Relational Graph Convolutional Network (RGCN) to encode the node representations of an item-oriented knowledge graph. The former aims to generate fluent and diverse dialogue responses based on the strong language generation ability of PLMs, while the latter is to facilitate the item recommendation by learning better node embeddings on the structural knowledge base. To unify two modules of dialogue generation and item recommendation into a PLMs-based framework, we expand the generation vocabulary of PLMs to include an extra item vocabulary, and introduces a vocabulary pointer to control when to recommend target items in the generation process. Extensive experiments on the benchmark dataset ReDial show RID significantly outperforms the state-of-the-art methods on both evaluations of dialogue and recommendation.