Turn-Taking Prediction for Natural Conversational Speech

While a streaming voice assistant system has been used in many applications, this system typically focuses on unnatural, one-shot interactions assuming input from a single voice query without hesitation or disfluency. However, a common conversational utterance often involves multiple queries with turn-taking, in addition to disfluencies. These disfluencies include pausing to think, hesitations, word lengthening, filled pauses and repeated phrases. This makes doing speech recognition with conversational speech, including one with multiple queries, a challenging task. To better model the conversational interaction, it is critical to discriminate disfluencies and end of query in order to allow the user to hold the floor for disfluencies while having the system respond as quickly as possible when the user has finished speaking. In this paper, we present a turntaking predictor built on top of the end-to-end (E2E) speech recognizer. Our best system is obtained by jointly optimizing for ASR task and detecting when the user is paused to think or finished speaking. The proposed approach demonstrates over 97% recall rate and 85% precision rate on predicting true turn-taking with only 100 ms latency on a test set designed with 4 types of disfluencies inserted in conversational utterances.

Improving Deliberation by Text-Only and Semi-Supervised Training

Text-only and semi-supervised training based on audio-only data has gained popularity recently due to the wide availability of unlabeled text and speech data. In this work, we propose incorporating text-only and semi-supervised training into an attention-based deliberation model. By incorporating text-only data in training a bidirectional encoder representation from transformer (BERT) for the deliberation text encoder, and large-scale text-to-speech and audio-only utterances using joint acoustic and text decoder (JATD) and semi-supervised training, we achieved 4%-12% WER reduction for various tasks compared to the baseline deliberation. Compared to a state-of-the-art language model (LM) rescoring method, the deliberation model reduces the Google Voice Search WER by 11% relative. We show that the deliberation model also achieves a positive human side-by-side evaluation compared to the state-of-the-art LM rescorer with reasonable endpointer latencies.

A Unified Cascaded Encoder ASR Model for Dynamic Model Sizes

In this paper, we propose a dynamic cascaded encoder Automatic Speech Recognition (ASR) model, which unifies models for different deployment scenarios. Moreover, the model can significantly reduce model size and power consumption without loss of quality. Namely, with the dynamic cascaded encoder model, we explore three techniques to maximally boost the performance of each model size: 1) Use separate decoders for each sub-model while sharing the encoders; 2) Use funnel-pooling to improve the encoder efficiency; 3) Balance the size of causal and non-causal encoders to improve quality and fit deployment constraints. Overall, the proposed large-medium model has 30% smaller size and reduces power consumption by 33%, compared to the baseline cascaded encoder model. The triple-size model that unifies the large, medium, and small models achieves 37% total size reduction with minimal quality loss, while substantially reducing the engineering efforts of having separate models.

Improving Rare Word Recognition with LM-aware MWER Training

Language models (LMs) significantly improve the recognition accuracy of end-to-end (E2E) models on words rarely seen during training, when used in either the shallow fusion or the rescoring setups. In this work, we introduce LMs in the learning of hybrid autoregressive transducer (HAT) models in the discriminative training framework, to mitigate the training versus inference gap regarding the use of LMs. For the shallow fusion setup, we use LMs during both hypotheses generation and loss computation, and the LM-aware MWER-trained model achieves 10\% relative improvement over the model trained with standard MWER on voice search test sets containing rare words. For the rescoring setup, we learn a small neural module to generate per-token fusion weights in a data-dependent manner. This model achieves the same rescoring WER as regular MWER-trained model, but without the need for sweeping fusion weights.

Personal VAD 2.0: Optimizing Personal Voice Activity Detection for On-Device Speech Recognition

Personalization of on-device speech recognition (ASR) has seen explosive growth in recent years, largely due to the increasing popularity of personal assistant features on mobile devices and smart home speakers. In this work, we present Personal VAD 2.0, a personalized voice activity detector that detects the voice activity of a target speaker, as part of a streaming on-device ASR system. Although previous proof-of-concept studies have validated the effectiveness of Personal VAD, there are still several critical challenges to address before this model can be used in production: first, the quality must be satisfactory in both enrollment and enrollment-less scenarios; second, it should operate in a streaming fashion; and finally, the model size should be small enough to fit a limited latency and CPU/Memory budget. To meet the multi-faceted requirements, we propose a series of novel designs: 1) advanced speaker embedding modulation methods; 2) a new training paradigm to generalize to enrollment-less conditions; 3) architecture and runtime optimizations for latency and resource restrictions. Extensive experiments on a realistic speech recognition system demonstrated the state-of-the-art performance of our proposed method.

4-bit Conformer with Native Quantization Aware Training for Speech Recognition

Reducing the latency and model size has always been a significant research problem for live Automatic Speech Recognition (ASR) application scenarios. Along this direction, model quantization has become an increasingly popular approach to compress neural networks and reduce computation cost. Most of the existing practical ASR systems apply post-training 8-bit quantization. To achieve a higher compression rate without introducing additional performance regression, in this study, we propose to develop 4-bit ASR models with native quantization aware training, which leverages native integer operations to effectively optimize both training and inference. We conducted two experiments on state-of-the-art Conformer-based ASR models to evaluate our proposed quantization technique. First, we explored the impact of different precisions for both weight and activation quantization on the LibriSpeech dataset, and obtained a lossless 4-bit Conformer model with 7.7x size reduction compared to the float32 model. Following this, we for the first time investigated and revealed the viability of 4-bit quantization on a practical ASR system that is trained with large-scale datasets, and produced a lossless Conformer ASR model with mixed 4-bit and 8-bit weights that has 5x size reduction compared to the float32 model.

Closing the Gap between Single-User and Multi-User VoiceFilter-Lite

VoiceFilter-Lite is a speaker-conditioned voice separation model that plays a crucial role in improving speech recognition and speaker verification by suppressing overlapping speech from non-target speakers. However, one limitation of VoiceFilter-Lite, and other speaker-conditioned speech models in general, is that these models are usually limited to a single target speaker. This is undesirable as most smart home devices now support multiple enrolled users. In order to extend the benefits of personalization to multiple users, we previously developed an attention-based speaker selection mechanism and applied it to VoiceFilter-Lite. However, the original multi-user VoiceFilter-Lite model suffers from significant performance degradation compared with single-user models. In this paper, we devised a series of experiments to improve the multi-user VoiceFilter-Lite model. By incorporating a dual learning rate schedule and by using feature-wise linear modulation (FiLM) to condition the model with the attended speaker embedding, we successfully closed the performance gap between multi-user and single-user VoiceFilter-Lite models on single-speaker evaluations. At the same time, the new model can also be easily extended to support any number of users, and significantly outperforms our previously published model on multi-speaker evaluations.

Cross-attention conformer for context modeling in speech enhancement for ASR

This work introduces \emph{cross-attention conformer}, an attention-based architecture for context modeling in speech enhancement. Given that the context information can often be sequential, and of different length as the audio that is to be enhanced, we make use of cross-attention to summarize and merge contextual information with input features. Building upon the recently proposed conformer model that uses self attention layers as building blocks, the proposed cross-attention conformer can be used to build deep contextual models. As a concrete example, we show how noise context, i.e., short noise-only audio segment preceding an utterance, can be used to build a speech enhancement feature frontend using cross-attention conformer layers for improving noise robustness of automatic speech recognition.

Large-scale ASR Domain Adaptation using Self- and Semi-supervised Learning

Self- and semi-supervised learning methods have been actively investigated to reduce labeled training data or enhance the model performance. However, the approach mostly focus on in-domain performance for public datasets. In this study, we utilize the combination of self- and semi-supervised learning methods to solve unseen domain adaptation problem in a large-scale production setting for online ASR model. This approach demonstrates that using the source domain data with a small fraction of the target domain data (3%) can recover the performance gap compared to a full data baseline: relative 13.5% WER improvement for target domain data.

Improving Confidence Estimation on Out-of-Domain Data for End-to-End Speech Recognition

As end-to-end automatic speech recognition (ASR) models reach promising performance, various downstream tasks rely on good confidence estimators for these systems. Recent research has shown that model-based confidence estimators have a significant advantage over using the output softmax probabilities. If the input data to the speech recogniser is from mismatched acoustic and linguistic conditions, the ASR performance and the corresponding confidence estimators may exhibit severe degradation. Since confidence models are often trained on the same in-domain data as the ASR, generalising to out-of-domain (OOD) scenarios is challenging. By keeping the ASR model untouched, this paper proposes two approaches to improve the model-based confidence estimators on OOD data: using pseudo transcriptions and an additional OOD language model. With an ASR model trained on LibriSpeech, experiments show that the proposed methods can significantly improve the confidence metrics on TED-LIUM and Switchboard datasets while preserving in-domain performance. Furthermore, the improved confidence estimators are better calibrated on OOD data and can provide a much more reliable criterion for data selection.