CulturalTeaming: AI-Assisted Interactive Red-Teaming for Challenging LLMs' (Lack of) Multicultural Knowledge

Frontier large language models (LLMs) are developed by researchers and practitioners with skewed cultural backgrounds and on datasets with skewed sources. However, LLMs' (lack of) multicultural knowledge cannot be effectively assessed with current methods for developing benchmarks. Existing multicultural evaluations primarily rely on expensive and restricted human annotations or potentially outdated internet resources. Thus, they struggle to capture the intricacy, dynamics, and diversity of cultural norms. LLM-generated benchmarks are promising, yet risk propagating the same biases they are meant to measure. To synergize the creativity and expert cultural knowledge of human annotators and the scalability and standardizability of LLM-based automation, we introduce CulturalTeaming, an interactive red-teaming system that leverages human-AI collaboration to build truly challenging evaluation dataset for assessing the multicultural knowledge of LLMs, while improving annotators' capabilities and experiences. Our study reveals that CulturalTeaming's various modes of AI assistance support annotators in creating cultural questions, that modern LLMs fail at, in a gamified manner. Importantly, the increased level of AI assistance (e.g., LLM-generated revision hints) empowers users to create more difficult questions with enhanced perceived creativity of themselves, shedding light on the promises of involving heavier AI assistance in modern evaluation dataset creation procedures. Through a series of 1-hour workshop sessions, we gather CULTURALBENCH-V0.1, a compact yet high-quality evaluation dataset with users' red-teaming attempts, that different families of modern LLMs perform with accuracy ranging from 37.7% to 72.2%, revealing a notable gap in LLMs' multicultural proficiency.

Stance Reasoner: Zero-Shot Stance Detection on Social Media with Explicit Reasoning

Social media platforms are rich sources of opinionated content. Stance detection allows the automatic extraction of users' opinions on various topics from such content. We focus on zero-shot stance detection, where the model's success relies on (a) having knowledge about the target topic; and (b) learning general reasoning strategies that can be employed for new topics. We present Stance Reasoner, an approach to zero-shot stance detection on social media that leverages explicit reasoning over background knowledge to guide the model's inference about the document's stance on a target. Specifically, our method uses a pre-trained language model as a source of world knowledge, with the chain-of-thought in-context learning approach to generate intermediate reasoning steps. Stance Reasoner outperforms the current state-of-the-art models on 3 Twitter datasets, including fully supervised models. It can better generalize across targets, while at the same time providing explicit and interpretable explanations for its predictions.

Empowering Air Travelers: A Chatbot for Canadian Air Passenger Rights

The Canadian air travel sector has seen a significant increase in flight delays, cancellations, and other issues concerning passenger rights. Recognizing this demand, we present a chatbot to assist passengers and educate them about their rights. Our system breaks a complex user input into simple queries which are used to retrieve information from a collection of documents detailing air travel regulations. The most relevant passages from these documents are presented along with links to the original documents and the generated queries, enabling users to dissect and leverage the information for their unique circumstances. The system successfully overcomes two predominant challenges: understanding complex user inputs, and delivering accurate answers, free of hallucinations, that passengers can rely on for making informed decisions. A user study comparing the chatbot to a Google search demonstrated the chatbot's usefulness and ease of use. Beyond the primary goal of providing accurate and timely information to air passengers regarding their rights, we hope that this system will also enable further research exploring the tradeoff between the user-friendly conversational interface of chatbots and the accuracy of retrieval systems.

Small But Funny: A Feedback-Driven Approach to Humor Distillation

The emergence of Large Language Models (LLMs) has brought to light promising language generation capabilities, particularly in performing tasks like complex reasoning and creative writing. Consequently, distillation through imitation of teacher responses has emerged as a popular technique to transfer knowledge from LLMs to more accessible, Small Language Models (SLMs). While this works well for simpler tasks, there is a substantial performance gap on tasks requiring intricate language comprehension and creativity, such as humor generation. We hypothesize that this gap may stem from the fact that creative tasks might be hard to learn by imitation alone and explore whether an approach, involving supplementary guidance from the teacher, could yield higher performance. To address this, we study the effect of assigning a dual role to the LLM - as a "teacher" generating data, as well as a "critic" evaluating the student's performance. Our experiments on humor generation reveal that the incorporation of feedback significantly narrows the performance gap between SLMs and their larger counterparts compared to merely relying on imitation. As a result, our research highlights the potential of using feedback as an additional dimension to data when transferring complex language abilities via distillation.

CASE: Commonsense-Augmented Score with an Expanded Answer Space

LLMs have demonstrated impressive zero-shot performance on NLP tasks thanks to the knowledge they acquired in their training. In multiple-choice QA tasks, the LM probabilities are used as an imperfect measure of the plausibility of each answer choice. One of the major limitations of the basic score is that it treats all words as equally important. We propose CASE, a Commonsense-Augmented Score with an Expanded Answer Space. CASE addresses this limitation by assigning importance weights for individual words based on their semantic relations to other words in the input. The dynamic weighting approach outperforms basic LM scores, not only because it reduces noise from unimportant words, but also because it informs the model of implicit commonsense knowledge that may be useful for answering the question. We then also follow prior work in expanding the answer space by generating lexically-divergent answers that are conceptually-similar to the choices. When combined with answer space expansion, our method outperforms strong baselines on 5 commonsense benchmarks. We further show these two approaches are complementary and may be especially beneficial when using smaller LMs.

Automatic Evaluation of Generative Models with Instruction Tuning

Automatic evaluation of natural language generation has long been an elusive goal in NLP.A recent paradigm fine-tunes pre-trained language models to emulate human judgements for a particular task and evaluation criterion. Inspired by the generalization ability of instruction-tuned models, we propose a learned metric based on instruction tuning. To test our approach, we collected HEAP, a dataset of human judgements across various NLG tasks and evaluation criteria. Our findings demonstrate that instruction tuning language models on HEAP yields good performance on many evaluation tasks, though some criteria are less trivial to learn than others. Further, jointly training on multiple tasks can yield additional performance improvements, which can be beneficial for future tasks with little to no human annotated data.

GD-COMET: A Geo-Diverse Commonsense Inference Model

With the increasing integration of AI into everyday life, it's becoming crucial to design AI systems that serve users from diverse backgrounds by making them culturally aware. In this paper, we present GD-COMET, a geo-diverse version of the COMET commonsense inference model. GD-COMET goes beyond Western commonsense knowledge and is capable of generating inferences pertaining to a broad range of cultures. We demonstrate the effectiveness of GD-COMET through a comprehensive human evaluation across 5 diverse cultures, as well as extrinsic evaluation on a geo-diverse task. The evaluation shows that GD-COMET captures and generates culturally nuanced commonsense knowledge, demonstrating its potential to benefit NLP applications across the board and contribute to making NLP more inclusive.

From chocolate bunny to chocolate crocodile: Do Language Models Understand Noun Compounds?

Noun compound interpretation is the task of expressing a noun compound (e.g. chocolate bunny) in a free-text paraphrase that makes the relationship between the constituent nouns explicit (e.g. bunny-shaped chocolate). We propose modifications to the data and evaluation setup of the standard task (Hendrickx et al., 2013), and show that GPT-3 solves it almost perfectly. We then investigate the task of noun compound conceptualization, i.e. paraphrasing a novel or rare noun compound. E.g., chocolate crocodile is a crocodile-shaped chocolate. This task requires creativity, commonsense, and the ability to generalize knowledge about similar concepts. While GPT-3's performance is not perfect, it is better than that of humans -- likely thanks to its access to vast amounts of knowledge, and because conceptual processing is effortful for people (Connell and Lynott, 2012). Finally, we estimate the extent to which GPT-3 is reasoning about the world vs. parroting its training data. We find that the outputs from GPT-3 often have significant overlap with a large web corpus, but that the parroting strategy is less beneficial for novel noun compounds.

Clever Hans or Neural Theory of Mind? Stress Testing Social Reasoning in Large Language Models

The escalating debate on AI's capabilities warrants developing reliable metrics to assess machine "intelligence". Recently, many anecdotal examples were used to suggest that newer large language models (LLMs) like ChatGPT and GPT-4 exhibit Neural Theory-of-Mind (N-ToM); however, prior work reached conflicting conclusions regarding those abilities. We investigate the extent of LLMs' N-ToM through an extensive evaluation on 6 tasks and find that while LLMs exhibit certain N-ToM abilities, this behavior is far from being robust. We further examine the factors impacting performance on N-ToM tasks and discover that LLMs struggle with adversarial examples, indicating reliance on shallow heuristics rather than robust ToM abilities. We caution against drawing conclusions from anecdotal examples, limited benchmark testing, and using human-designed psychological tests to evaluate models.

COMET-M: Reasoning about Multiple Events in Complex Sentences

Understanding the speaker's intended meaning often involves drawing commonsense inferences to reason about what is not stated explicitly. In multi-event sentences, it requires understanding the relationships between events based on contextual knowledge. We propose COMET-M (Multi-Event), an event-centric commonsense model capable of generating commonsense inferences for a target event within a complex sentence. COMET-M builds upon COMET (Bosselut et al., 2019), which excels at generating event-centric inferences for simple sentences, but struggles with the complexity of multi-event sentences prevalent in natural text. To overcome this limitation, we curate a multi-event inference dataset of 35K human-written inferences. We trained COMET-M on the human-written inferences and also created baselines using automatically labeled examples. Experimental results demonstrate the significant performance improvement of COMET-M over COMET in generating multi-event inferences. Moreover, COMET-M successfully produces distinct inferences for each target event, taking the complete context into consideration. COMET-M holds promise for downstream tasks involving natural text such as coreference resolution, dialogue, and story understanding.