Abstract:Generative AI has made image creation more accessible, yet aligning outputs with nuanced creative intent remains challenging, particularly for non-experts. Existing tools often require users to externalize ideas through prompts or references, limiting fluid exploration. We introduce ThematicPlane, a system that enables users to navigate and manipulate high-level semantic concepts (e.g., mood, style, or narrative tone) within an interactive thematic design plane. This interface bridges the gap between tacit creative intent and system control. In our exploratory study (N=6), participants engaged in divergent and convergent creative modes, often embracing unexpected results as inspiration or iteration cues. While they grounded their exploration in familiar themes, differing expectations of how themes mapped to outputs revealed a need for more explainable controls. Overall, ThematicPlane fosters expressive, iterative workflows and highlights new directions for intuitive, semantics-driven interaction in generative design tools.
Abstract:Poster designing can benefit from synchronous feedback from target audiences. However, gathering audiences with diverse perspectives and reconciling them on design edits can be challenging. Recent generative AI models present opportunities to simulate human-like interactions, but it is unclear how they may be used for feedback processes in design. We introduce PosterMate, a poster design assistant that facilitates collaboration by creating audience-driven persona agents constructed from marketing documents. PosterMate gathers feedback from each persona agent regarding poster components, and stimulates discussion with the help of a moderator to reach a conclusion. These agreed-upon edits can then be directly integrated into the poster design. Through our user study (N=12), we identified the potential of PosterMate to capture overlooked viewpoints, while serving as an effective prototyping tool. Additionally, our controlled online evaluation (N=100) revealed that the feedback from an individual persona agent is appropriate given its persona identity, and the discussion effectively synthesizes the different persona agents' perspectives.
Abstract:Translating knowledge-intensive and entity-rich text between English and Korean requires transcreation to preserve language-specific and cultural nuances beyond literal, phonetic or word-for-word conversion. We evaluate 13 models (LLMs and MT models) using automatic metrics and human assessment by bilingual annotators. Our findings show LLMs outperform traditional MT systems but struggle with entity translation requiring cultural adaptation. By constructing an error taxonomy, we identify incorrect responses and entity name errors as key issues, with performance varying by entity type and popularity level. This work exposes gaps in automatic evaluation metrics and hope to enable future work in completing culturally-nuanced machine translation.
Abstract:How do we update AI memory of user intent as intent changes? We consider how an AI interface may assist the integration of new information into a repository of natural language data. Inspired by software engineering concepts like impact analysis, we develop methods and a UI for managing semantic changes with non-local effects, which we call "semantic conflict resolution." The user commits new intent to a project -- makes a "semantic commit" -- and the AI helps the user detect and resolve semantic conflicts within a store of existing information representing their intent (an "intent specification"). We develop an interface, SemanticCommit, to better understand how users resolve conflicts when updating intent specifications such as Cursor Rules and game design documents. A knowledge graph-based RAG pipeline drives conflict detection, while LLMs assist in suggesting resolutions. We evaluate our technique on an initial benchmark. Then, we report a 12 user within-subjects study of SemanticCommit for two task domains -- game design documents, and AI agent memory in the style of ChatGPT memories -- where users integrated new information into an existing list. Half of our participants adopted a workflow of impact analysis, where they would first flag conflicts without AI revisions then resolve conflicts locally, despite having access to a global revision feature. We argue that AI agent interfaces, such as software IDEs like Cursor and Windsurf, should provide affordances for impact analysis and help users validate AI retrieval independently from generation. Our work speaks to how AI agent designers should think about updating memory as a process that involves human feedback and decision-making.
Abstract:Enterprise AI Assistants are increasingly deployed in domains where accuracy is paramount, making each erroneous output a potentially significant incident. This paper presents a comprehensive framework for monitoring, benchmarking, and continuously improving such complex, multi-component systems under active development by multiple teams. Our approach encompasses three key elements: (1) a hierarchical ``severity'' framework for incident detection that identifies and categorizes errors while attributing component-specific error rates, facilitating targeted improvements; (2) a scalable and principled methodology for benchmark construction, evaluation, and deployment, designed to accommodate multiple development teams, mitigate overfitting risks, and assess the downstream impact of system modifications; and (3) a continual improvement strategy leveraging multidimensional evaluation, enabling the identification and implementation of diverse enhancement opportunities. By adopting this holistic framework, organizations can systematically enhance the reliability and performance of their AI Assistants, ensuring their efficacy in critical enterprise environments. We conclude by discussing how this multifaceted evaluation approach opens avenues for various classes of enhancements, paving the way for more robust and trustworthy AI systems.
Abstract:We introduce Kanana, a series of bilingual language models that demonstrate exceeding performance in Korean and competitive performance in English. The computational cost of Kanana is significantly lower than that of state-of-the-art models of similar size. The report details the techniques employed during pre-training to achieve compute-efficient yet competitive models, including high quality data filtering, staged pre-training, depth up-scaling, and pruning and distillation. Furthermore, the report outlines the methodologies utilized during the post-training of the Kanana models, encompassing supervised fine-tuning and preference optimization, aimed at enhancing their capability for seamless interaction with users. Lastly, the report elaborates on plausible approaches used for language model adaptation to specific scenarios, such as embedding, retrieval augmented generation, and function calling. The Kanana model series spans from 2.1B to 32.5B parameters with 2.1B models (base, instruct, embedding) publicly released to promote research on Korean language models.
Abstract:Text-to-SQL models, which parse natural language (NL) questions to executable SQL queries, are increasingly adopted in real-world applications. However, deploying such models in the real world often requires adapting them to the highly specialized database schemas used in specific applications. We find that existing text-to-SQL models experience significant performance drops when applied to new schemas, primarily due to the lack of domain-specific data for fine-tuning. This data scarcity also limits the ability to effectively evaluate model performance in new domains. Continuously obtaining high-quality text-to-SQL data for evolving schemas is prohibitively expensive in real-world scenarios. To bridge this gap, we propose SQLsynth, a human-in-the-loop text-to-SQL data annotation system. SQLsynth streamlines the creation of high-quality text-to-SQL datasets through human-LLM collaboration in a structured workflow. A within-subjects user study comparing SQLsynth with manual annotation and ChatGPT shows that SQLsynth significantly accelerates text-to-SQL data annotation, reduces cognitive load, and produces datasets that are more accurate, natural, and diverse. Our code is available at https://github.com/adobe/nl_sql_analyzer.
Abstract:Question answering systems for knowledge graph (KGQA), answer factoid questions based on the data in the knowledge graph. KGQA systems are complex because the system has to understand the relations and entities in the knowledge-seeking natural language queries and map them to structured queries against the KG to answer them. In this paper, we introduce Chronos, a comprehensive evaluation framework for KGQA at industry scale. It is designed to evaluate such a multi-component system comprehensively, focusing on (1) end-to-end and component-level metrics, (2) scalable to diverse datasets and (3) a scalable approach to measure the performance of the system prior to release. In this paper, we discuss the unique challenges associated with evaluating KGQA systems at industry scale, review the design of Chronos, and how it addresses these challenges. We will demonstrate how it provides a base for data-driven decisions and discuss the challenges of using it to measure and improve a real-world KGQA system.
Abstract:Multilingual knowledge graphs (KGs) provide high-quality relational and textual information for various NLP applications, but they are often incomplete, especially in non-English languages. Previous research has shown that combining information from KGs in different languages aids either Knowledge Graph Completion (KGC), the task of predicting missing relations between entities, or Knowledge Graph Enhancement (KGE), the task of predicting missing textual information for entities. Although previous efforts have considered KGC and KGE as independent tasks, we hypothesize that they are interdependent and mutually beneficial. To this end, we introduce KG-TRICK, a novel sequence-to-sequence framework that unifies the tasks of textual and relational information completion for multilingual KGs. KG-TRICK demonstrates that: i) it is possible to unify the tasks of KGC and KGE into a single framework, and ii) combining textual information from multiple languages is beneficial to improve the completeness of a KG. As part of our contributions, we also introduce WikiKGE10++, the largest manually-curated benchmark for textual information completion of KGs, which features over 25,000 entities across 10 diverse languages.
Abstract:Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in emerging systems with unfamiliar or evolving capabilities. This paper proposes a framework to enhance question suggestions in conversational enterprise AI systems by generating proactive, context-aware questions that try to address immediate user needs while improving feature discoverability. Our approach combines periodic user intent analysis at the population level with chat session-based question generation. We evaluate the framework using real-world data from the AI Assistant for Adobe Experience Platform (AEP), demonstrating the improved usefulness and system discoverability of the AI Assistant.