OSWorld: Benchmarking Multimodal Agents for Open-Ended Tasks in Real Computer Environments

Autonomous agents that accomplish complex computer tasks with minimal human interventions have the potential to transform human-computer interaction, significantly enhancing accessibility and productivity. However, existing benchmarks either lack an interactive environment or are limited to environments specific to certain applications or domains, failing to reflect the diverse and complex nature of real-world computer use, thereby limiting the scope of tasks and agent scalability. To address this issue, we introduce OSWorld, the first-of-its-kind scalable, real computer environment for multimodal agents, supporting task setup, execution-based evaluation, and interactive learning across various operating systems such as Ubuntu, Windows, and macOS. OSWorld can serve as a unified, integrated computer environment for assessing open-ended computer tasks that involve arbitrary applications. Building upon OSWorld, we create a benchmark of 369 computer tasks involving real web and desktop apps in open domains, OS file I/O, and workflows spanning multiple applications. Each task example is derived from real-world computer use cases and includes a detailed initial state setup configuration and a custom execution-based evaluation script for reliable, reproducible evaluation. Extensive evaluation of state-of-the-art LLM/VLM-based agents on OSWorld reveals significant deficiencies in their ability to serve as computer assistants. While humans can accomplish over 72.36% of the tasks, the best model achieves only 12.24% success, primarily struggling with GUI grounding and operational knowledge. Comprehensive analysis using OSWorld provides valuable insights for developing multimodal generalist agents that were not possible with previous benchmarks. Our code, environment, baseline models, and data are publicly available at https://os-world.github.io.

OpenAgents: An Open Platform for Language Agents in the Wild

Language agents show potential in being capable of utilizing natural language for varied and intricate tasks in diverse environments, particularly when built upon large language models (LLMs). Current language agent frameworks aim to facilitate the construction of proof-of-concept language agents while neglecting the non-expert user access to agents and paying little attention to application-level designs. We present OpenAgents, an open platform for using and hosting language agents in the wild of everyday life. OpenAgents includes three agents: (1) Data Agent for data analysis with Python/SQL and data tools; (2) Plugins Agent with 200+ daily API tools; (3) Web Agent for autonomous web browsing. OpenAgents enables general users to interact with agent functionalities through a web user interface optimized for swift responses and common failures while offering developers and researchers a seamless deployment experience on local setups, providing a foundation for crafting innovative language agents and facilitating real-world evaluations. We elucidate the challenges and opportunities, aspiring to set a foundation for future research and development of real-world language agents.

Leveraging Non-dialogue Summaries for Dialogue Summarization

To mitigate the lack of diverse dialogue summarization datasets in academia, we present methods to utilize non-dialogue summarization data for enhancing dialogue summarization systems. We apply transformations to document summarization data pairs to create training data that better befit dialogue summarization. The suggested transformations also retain desirable properties of non-dialogue datasets, such as improved faithfulness to the source text. We conduct extensive experiments across both English and Korean to verify our approach. Although absolute gains in ROUGE naturally plateau as more dialogue summarization samples are introduced, utilizing non-dialogue data for training significantly improves summarization performance in zero- and few-shot settings and enhances faithfulness across all training regimes.

Improving Distinction between ASR Errors and Speech Disfluencies with Feature Space Interpolation

Fine-tuning pretrained language models (LMs) is a popular approach to automatic speech recognition (ASR) error detection during post-processing. While error detection systems often take advantage of statistical language archetypes captured by LMs, at times the pretrained knowledge can hinder error detection performance. For instance, presence of speech disfluencies might confuse the post-processing system into tagging disfluent but accurate transcriptions as ASR errors. Such confusion occurs because both error detection and disfluency detection tasks attempt to identify tokens at statistically unlikely positions. This paper proposes a scheme to improve existing LM-based ASR error detection systems, both in terms of detection scores and resilience to such distracting auxiliary tasks. Our approach adopts the popular mixup method in text feature space and can be utilized with any black-box ASR output. To demonstrate the effectiveness of our method, we conduct post-processing experiments with both traditional and end-to-end ASR systems (both for English and Korean languages) with 5 different speech corpora. We find that our method improves both ASR error detection F 1 scores and reduces the number of correctly transcribed disfluencies wrongly detected as ASR errors. Finally, we suggest methods to utilize resulting LMs directly in semi-supervised ASR training.