Norm violations occur when individuals fail to conform to culturally accepted behaviors, which may lead to potential conflicts. Remediating norm violations requires social awareness and cultural sensitivity of the nuances at play. To equip interactive AI systems with a remediation ability, we offer ReNoVi - a large-scale corpus of 9,258 multi-turn dialogues annotated with social norms, as well as define a sequence of tasks to help understand and remediate norm violations step by step. ReNoVi consists of two parts: 512 human-authored dialogues (real data), and 8,746 synthetic conversations generated by ChatGPT through prompt learning. While collecting sufficient human-authored data is costly, synthetic conversations provide suitable amounts of data to help mitigate the scarcity of training data, as well as the chance to assess the alignment between LLMs and humans in the awareness of social norms. We thus harness the power of ChatGPT to generate synthetic training data for our task. To ensure the quality of both human-authored and synthetic data, we follow a quality control protocol during data collection. Our experimental results demonstrate the importance of remediating norm violations in socio-cultural conversations, as well as the improvement in performance obtained from synthetic data.
Hypergraphs as an expressive and general structure have attracted considerable attention from various research domains. Most existing hypergraph node representation learning techniques are based on graph neural networks, and thus adopt the two-stage message passing paradigm (i.e. node -> hyperedge -> node). This paradigm only focuses on local information propagation and does not effectively take into account global information, resulting in less optimal representations. Our theoretical analysis of representative two-stage message passing methods shows that, mathematically, they model different ways of local message passing through hyperedges, and can be unified into one-stage message passing (i.e. node -> node). However, they still only model local information. Motivated by this theoretical analysis, we propose a novel one-stage message passing paradigm to model both global and local information propagation for hypergraphs. We integrate this paradigm into HGraphormer, a Transformer-based framework for hypergraph node representation learning. HGraphormer injects the hypergraph structure information (local information) into Transformers (global information) by combining the attention matrix and hypergraph Laplacian. Extensive experiments demonstrate that HGraphormer outperforms recent hypergraph learning methods on five representative benchmark datasets on the semi-supervised hypernode classification task, setting new state-of-the-art performance, with accuracy improvements between 2.52% and 6.70%. Our code and datasets are available.
Norms, which are culturally accepted guidelines for behaviours, can be integrated into conversational models to generate utterances that are appropriate for the socio-cultural context. Existing methods for norm recognition tend to focus only on surface-level features of dialogues and do not take into account the interactions within a conversation. To address this issue, we propose NormMark, a probabilistic generative Markov model to carry the latent features throughout a dialogue. These features are captured by discrete and continuous latent variables conditioned on the conversation history, and improve the model's ability in norm recognition. The model is trainable on weakly annotated data using the variational technique. On a dataset with limited norm annotations, we show that our approach achieves higher F1 score, outperforming current state-of-the-art methods, including GPT3.