Causal Discovery Inspired Unsupervised Domain Adaptation for Emotion-Cause Pair Extraction

This paper tackles the task of emotion-cause pair extraction in the unsupervised domain adaptation setting. The problem is challenging as the distributions of the events causing emotions in target domains are dramatically different than those in source domains, despite the distributions of emotional expressions between domains are overlapped. Inspired by causal discovery, we propose a novel deep latent model in the variational autoencoder (VAE) framework, which not only captures the underlying latent structures of data but also utilizes the easily transferable knowledge of emotions as the bridge to link the distributions of events in different domains. To facilitate knowledge transfer across domains, we also propose a novel variational posterior regularization technique to disentangle the latent representations of emotions from those of events in order to mitigate the damage caused by the spurious correlations related to the events in source domains. Through extensive experiments, we demonstrate that our model outperforms the strongest baseline by approximately 11.05% on a Chinese benchmark and 2.45% on a English benchmark in terms of weighted-average F1 score. The source code will be publicly available upon acceptance.

SCAR: Efficient Instruction-Tuning for Large Language Models via Style Consistency-Aware Response Ranking

Recent studies have shown that maintaining a consistent response style by human experts and enhancing data quality in training sets can significantly improve the performance of fine-tuned Large Language Models (LLMs) while reducing the number of training examples needed. However, the precise definition of style and the relationship between style, data quality, and LLM performance remains unclear. This research decomposes response style into presentation and composition styles and finds that, among training data of similar quality, those with higher style consistency lead to better LLM performance. Inspired by this, we introduce Style Consistency-Aware Response Ranking (SCAR), which automatically prioritizes instruction-response pairs in the training set based on their response stylistic consistency. By selecting the most style-consistent examples, ranging from the top 25% to 0.7% of the full dataset, the fine-tuned LLMs can match or even surpass the performance of models trained on the entire dataset in coding and open-ended question-answering benchmarks. Code and data are available at https://github.com/zhuang-li/SCAR .

IMO: Greedy Layer-Wise Sparse Representation Learning for Out-of-Distribution Text Classification with Pre-trained Models

Machine learning models have made incredible progress, but they still struggle when applied to examples from unseen domains. This study focuses on a specific problem of domain generalization, where a model is trained on one source domain and tested on multiple target domains that are unseen during training. We propose IMO: Invariant features Masks for Out-of-Distribution text classification, to achieve OOD generalization by learning invariant features. During training, IMO would learn sparse mask layers to remove irrelevant features for prediction, where the remaining features keep invariant. Additionally, IMO has an attention module at the token level to focus on tokens that are useful for prediction. Our comprehensive experiments show that IMO substantially outperforms strong baselines in terms of various evaluation metrics and settings.

Counter-intuitive: Large Language Models Can Better Understand Knowledge Graphs Than We Thought

Although the method of enhancing large language models' (LLMs') reasoning ability and reducing their hallucinations through the use of knowledge graphs (KGs) has received widespread attention, the exploration of how to enable LLMs to integrate the structured knowledge in KGs on-the-fly remains inadequate. Researchers often co-train KG embeddings and LLM parameters to equip LLMs with the ability of comprehending KG knowledge. However, this resource-hungry training paradigm significantly increases the model learning cost and is also unsuitable for non-open-source, black-box LLMs. In this paper, we employ complex question answering (CQA) as a task to assess the LLM's ability of comprehending KG knowledge. We conducted a comprehensive comparison of KG knowledge injection methods (from triples to natural language text), aiming to explore the optimal prompting method for supplying KG knowledge to LLMs, thereby enhancing their comprehension of KG. Contrary to our initial expectations, our analysis revealed that LLMs effectively handle messy, noisy, and linearized KG knowledge, outperforming methods that employ well-designed natural language (NL) textual prompts. This counter-intuitive finding provides substantial insights for future research on LLMs' comprehension of structured knowledge.

RENOVI: A Benchmark Towards Remediating Norm Violations in Socio-Cultural Conversations

Norm violations occur when individuals fail to conform to culturally accepted behaviors, which may lead to potential conflicts. Remediating norm violations requires social awareness and cultural sensitivity of the nuances at play. To equip interactive AI systems with a remediation ability, we offer ReNoVi - a large-scale corpus of 9,258 multi-turn dialogues annotated with social norms, as well as define a sequence of tasks to help understand and remediate norm violations step by step. ReNoVi consists of two parts: 512 human-authored dialogues (real data), and 8,746 synthetic conversations generated by ChatGPT through prompt learning. While collecting sufficient human-authored data is costly, synthetic conversations provide suitable amounts of data to help mitigate the scarcity of training data, as well as the chance to assess the alignment between LLMs and humans in the awareness of social norms. We thus harness the power of ChatGPT to generate synthetic training data for our task. To ensure the quality of both human-authored and synthetic data, we follow a quality control protocol during data collection. Our experimental results demonstrate the importance of remediating norm violations in socio-cultural conversations, as well as the improvement in performance obtained from synthetic data.

Let's Negotiate! A Survey of Negotiation Dialogue Systems

Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or reaching agreements. Although there have been many explorations into negotiation dialogue systems, a systematic review of this task has not been performed to date. We aim to fill this gap by investigating recent studies in the field of negotiation dialogue systems, and covering benchmarks, evaluations and methodologies within the literature. We also discuss potential future directions, including multi-modal, multi-party and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.

SADAS: A Dialogue Assistant System Towards Remediating Norm Violations in Bilingual Socio-Cultural Conversations

In today's globalized world, bridging the cultural divide is more critical than ever for forging meaningful connections. The Socially-Aware Dialogue Assistant System (SADAS) is our answer to this global challenge, and it's designed to ensure that conversations between individuals from diverse cultural backgrounds unfold with respect and understanding. Our system's novel architecture includes: (1) identifying the categories of norms present in the dialogue, (2) detecting potential norm violations, (3) evaluating the severity of these violations, (4) implementing targeted remedies to rectify the breaches, and (5) articulates the rationale behind these corrective actions. We employ a series of State-Of-The-Art (SOTA) techniques to build different modules, and conduct numerous experiments to select the most suitable backbone model for each of the modules. We also design a human preference experiment to validate the overall performance of the system. We will open-source our system (including source code, tools and applications), hoping to advance future research. A demo video of our system can be found at:~\url{https://youtu.be/JqetWkfsejk}. We have released our code and software at:~\url{https://github.com/AnonymousEACLDemo/SADAS}.

Assistive Large Language Model Agents for Socially-Aware Negotiation Dialogues

In this work, we aim to develop LLM agents to mitigate social norm violations in negotiations in a multi-agent setting. We simulate real-world negotiations by letting two large Language Models (LLMs) play the roles of two negotiators in each conversation. A third LLM acts as a remediation agent to rewrite utterances violating norms for improving negotiation outcomes. As it is a novel task, no manually constructed data is available. To address this limitation, we introduce a value impact based In-Context Learning (ICL) method to identify high-quality ICL examples for the LLM-based remediation agents, where the value impact function measures the quality of negotiation outcomes. We show the connection of this method to policy learning and provide rich empirical evidence to demonstrate its effectiveness in negotiations across three different topics: product sale, housing price, and salary negotiation. The source code and the generated dataset will be publicly available upon acceptance.

SocialDial: A Benchmark for Socially-Aware Dialogue Systems

Dialogue systems have been widely applied in many scenarios and are now more powerful and ubiquitous than ever before. With large neural models and massive available data, current dialogue systems have access to more knowledge than any people in their life. However, current dialogue systems still do not perform at a human level. One major gap between conversational agents and humans lies in their abilities to be aware of social norms. The development of socially-aware dialogue systems is impeded due to the lack of resources. In this paper, we present the first socially-aware dialogue corpus - SocialDial, based on Chinese social culture. SocialDial consists of two parts: 1,563 multi-turn dialogues between two human speakers with fine-grained labels, and 4,870 synthetic conversations generated by ChatGPT. The human corpus covers five categories of social norms, which have 14 sub-categories in total. Specifically, it contains social factor annotations including social relation, context, social distance, and social norms. However, collecting sufficient socially-aware dialogues is costly. Thus, we harness the power of ChatGPT and devise an ontology-based synthetic data generation framework. This framework is able to generate synthetic data at scale. To ensure the quality of synthetic dialogues, we design several mechanisms for quality control during data collection. Finally, we evaluate our dataset using several pre-trained models, such as BERT and RoBERTa. Comprehensive empirical results based on state-of-the-art neural models demonstrate that modeling of social norms for dialogue systems is a promising research direction. To the best of our knowledge, SocialDial is the first socially-aware dialogue dataset that covers multiple social factors and has fine-grained labels.

Dialog-to-Actions: Building Task-Oriented Dialogue System via Action-Level Generation

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses, repetition problem, etc) and efficiency (e.g., long computation time, etc). In this paper, we propose a task-oriented dialogue system via action-level generation. Specifically, we first construct dialogue actions from large-scale dialogues and represent each natural language (NL) response as a sequence of dialogue actions. Further, we train a Sequence-to-Sequence model which takes the dialogue history as input and outputs sequence of dialogue actions. The generated dialogue actions are transformed into verbal responses. Experimental results show that our light-weighted method achieves competitive performance, and has the advantage of controllability and efficiency.