RENOVI: A Benchmark Towards Remediating Norm Violations in Socio-Cultural Conversations

Norm violations occur when individuals fail to conform to culturally accepted behaviors, which may lead to potential conflicts. Remediating norm violations requires social awareness and cultural sensitivity of the nuances at play. To equip interactive AI systems with a remediation ability, we offer ReNoVi - a large-scale corpus of 9,258 multi-turn dialogues annotated with social norms, as well as define a sequence of tasks to help understand and remediate norm violations step by step. ReNoVi consists of two parts: 512 human-authored dialogues (real data), and 8,746 synthetic conversations generated by ChatGPT through prompt learning. While collecting sufficient human-authored data is costly, synthetic conversations provide suitable amounts of data to help mitigate the scarcity of training data, as well as the chance to assess the alignment between LLMs and humans in the awareness of social norms. We thus harness the power of ChatGPT to generate synthetic training data for our task. To ensure the quality of both human-authored and synthetic data, we follow a quality control protocol during data collection. Our experimental results demonstrate the importance of remediating norm violations in socio-cultural conversations, as well as the improvement in performance obtained from synthetic data.

Can ChatGPT Perform Reasoning Using the IRAC Method in Analyzing Legal Scenarios Like a Lawyer?

Large Language Models (LLMs), such as ChatGPT, have drawn a lot of attentions recently in the legal domain due to its emergent ability to tackle a variety of legal tasks. However, it is still unknown if LLMs are able to analyze a legal case and perform reasoning in the same manner as lawyers. Therefore, we constructed a novel corpus consisting of scenarios pertain to Contract Acts Malaysia and Australian Social Act for Dependent Child. ChatGPT is applied to perform analysis on the corpus using the IRAC method, which is a framework widely used by legal professionals for organizing legal analysis. Each scenario in the corpus is annotated with a complete IRAC analysis in a semi-structured format so that both machines and legal professionals are able to interpret and understand the annotations. In addition, we conducted the first empirical assessment of ChatGPT for IRAC analysis in order to understand how well it aligns with the analysis of legal professionals. Our experimental results shed lights on possible future research directions to improve alignments between LLMs and legal experts in terms of legal reasoning.

SocialDial: A Benchmark for Socially-Aware Dialogue Systems

Dialogue systems have been widely applied in many scenarios and are now more powerful and ubiquitous than ever before. With large neural models and massive available data, current dialogue systems have access to more knowledge than any people in their life. However, current dialogue systems still do not perform at a human level. One major gap between conversational agents and humans lies in their abilities to be aware of social norms. The development of socially-aware dialogue systems is impeded due to the lack of resources. In this paper, we present the first socially-aware dialogue corpus - SocialDial, based on Chinese social culture. SocialDial consists of two parts: 1,563 multi-turn dialogues between two human speakers with fine-grained labels, and 4,870 synthetic conversations generated by ChatGPT. The human corpus covers five categories of social norms, which have 14 sub-categories in total. Specifically, it contains social factor annotations including social relation, context, social distance, and social norms. However, collecting sufficient socially-aware dialogues is costly. Thus, we harness the power of ChatGPT and devise an ontology-based synthetic data generation framework. This framework is able to generate synthetic data at scale. To ensure the quality of synthetic dialogues, we design several mechanisms for quality control during data collection. Finally, we evaluate our dataset using several pre-trained models, such as BERT and RoBERTa. Comprehensive empirical results based on state-of-the-art neural models demonstrate that modeling of social norms for dialogue systems is a promising research direction. To the best of our knowledge, SocialDial is the first socially-aware dialogue dataset that covers multiple social factors and has fine-grained labels.