Unsupervised Extraction of Dialogue Policies from Conversations

Dialogue policies play a crucial role in developing task-oriented dialogue systems, yet their development and maintenance are challenging and typically require substantial effort from experts in dialogue modeling. While in many situations, large amounts of conversational data are available for the task at hand, people lack an effective solution able to extract dialogue policies from this data. In this paper, we address this gap by first illustrating how Large Language Models (LLMs) can be instrumental in extracting dialogue policies from datasets, through the conversion of conversations into a unified intermediate representation consisting of canonical forms. We then propose a novel method for generating dialogue policies utilizing a controllable and interpretable graph-based methodology. By combining canonical forms across conversations into a flow network, we find that running graph traversal algorithms helps in extracting dialogue flows. These flows are a better representation of the underlying interactions than flows extracted by prompting LLMs. Our technique focuses on giving conversation designers greater control, offering a productivity tool to improve the process of developing dialogue policies.

Nemotron-4 340B Technical Report

We release the Nemotron-4 340B model family, including Nemotron-4-340B-Base, Nemotron-4-340B-Instruct, and Nemotron-4-340B-Reward. Our models are open access under the NVIDIA Open Model License Agreement, a permissive model license that allows distribution, modification, and use of the models and its outputs. These models perform competitively to open access models on a wide range of evaluation benchmarks, and were sized to fit on a single DGX H100 with 8 GPUs when deployed in FP8 precision. We believe that the community can benefit from these models in various research studies and commercial applications, especially for generating synthetic data to train smaller language models. Notably, over 98% of data used in our model alignment process is synthetically generated, showcasing the effectiveness of these models in generating synthetic data. To further support open research and facilitate model development, we are also open-sourcing the synthetic data generation pipeline used in our model alignment process.

HelpSteer2: Open-source dataset for training top-performing reward models

High-quality preference datasets are essential for training reward models that can effectively guide large language models (LLMs) in generating high-quality responses aligned with human preferences. As LLMs become stronger and better aligned, permissively licensed preference datasets, such as Open Assistant, HH-RLHF, and HelpSteer need to be updated to remain effective for reward modeling. Methods that distil preference data from proprietary LLMs such as GPT-4 have restrictions on commercial usage imposed by model providers. To improve upon both generated responses and attribute labeling quality, we release HelpSteer2, a permissively licensed preference dataset (CC-BY-4.0). Using a powerful internal base model trained on HelpSteer2, we are able to achieve the SOTA score (92.0%) on Reward-Bench's primary dataset, outperforming currently listed open and proprietary models, as of June 12th, 2024. Notably, HelpSteer2 consists of only ten thousand response pairs, an order of magnitude fewer than existing preference datasets (e.g., HH-RLHF), which makes it highly efficient for training reward models. Our extensive experiments demonstrate that reward models trained with HelpSteer2 are effective in aligning LLMs. In particular, we propose SteerLM 2.0, a model alignment approach that can effectively make use of the rich multi-attribute score predicted by our reward models. HelpSteer2 is available at https://huggingface.co/datasets/nvidia/HelpSteer2 and code is available at https://github.com/NVIDIA/NeMo-Aligner

CantTalkAboutThis: Aligning Language Models to Stay on Topic in Dialogues

Recent advancements in instruction-tuning datasets have predominantly focused on specific tasks like mathematical or logical reasoning. There has been a notable gap in data designed for aligning language models to maintain topic relevance in conversations - a critical aspect for deploying chatbots to production. We introduce the CantTalkAboutThis dataset to help language models remain focused on the subject at hand during task-oriented interactions. It consists of synthetic dialogues on a wide range of conversation topics from different domains. These dialogues are interspersed with distractor turns that intentionally divert the chatbot from the predefined topic. Fine-tuning language models on this dataset helps make them resilient to deviating from the role assigned and improves their ability to maintain topical coherence compared to general-purpose instruction-tuned LLMs like GPT-4-turbo and Mixtral-Instruct. Additionally, preliminary observations suggest that training models on this dataset also enhance their performance on fine-grained instruction following tasks.

Evolving Domain Adaptation of Pretrained Language Models for Text Classification

Adapting pre-trained language models (PLMs) for time-series text classification amidst evolving domain shifts (EDS) is critical for maintaining accuracy in applications like stance detection. This study benchmarks the effectiveness of evolving domain adaptation (EDA) strategies, notably self-training, domain-adversarial training, and domain-adaptive pretraining, with a focus on an incremental self-training method. Our analysis across various datasets reveals that this incremental method excels at adapting PLMs to EDS, outperforming traditional domain adaptation techniques. These findings highlight the importance of continually updating PLMs to ensure their effectiveness in real-world applications, paving the way for future research into PLM robustness against the natural temporal evolution of language.

HelpSteer: Multi-attribute Helpfulness Dataset for SteerLM

Existing open-source helpfulness preference datasets do not specify what makes some responses more helpful and others less so. Models trained on these datasets can incidentally learn to model dataset artifacts (e.g. preferring longer but unhelpful responses only due to their length). To alleviate this problem, we collect HelpSteer, a multi-attribute helpfulness dataset annotated for the various aspects that make responses helpful. Specifically, our 37k-sample dataset has annotations for correctness, coherence, complexity, and verbosity in addition to overall helpfulness of responses. Training Llama 2 70B using the HelpSteer dataset with SteerLM technique produces a model that scores 7.54 on MT Bench, which is currently the highest score for open models that do not require training data from more powerful models (e.g. GPT4). We release this dataset with CC-BY-4.0 license at https://huggingface.co/datasets/nvidia/HelpSteer

SteerLM: Attribute Conditioned SFT as an (User-Steerable) Alternative to RLHF

Model alignment with human preferences is an essential step in making Large Language Models (LLMs) helpful and consistent with human values. It typically consists of supervised fine-tuning (SFT) and reinforcement learning from human feedback (RLHF) stages. However, RLHF faces inherent limitations stemming from a complex training setup and its tendency to align the model with implicit values that end users cannot control at run-time. Moreover, reward models in RLHF stage commonly rely on single-dimensional feedback as opposed to explicit, multifaceted signals that indicate attributes such as helpfulness, humor, and toxicity. To address these limitations, we propose SteerLM, a supervised fine-tuning method that empowers end-users to control responses during inference. SteerLM conditions responses to conform to an explicitly defined multi-dimensional set of attributes, thereby empowering a steerable AI capable of generating helpful and high-quality responses while maintaining customizability. Experiments show that SteerLM trained on open source datasets generates responses that are preferred by human and automatic evaluators to many state-of-the-art baselines trained with RLHF while being much easier to train. Try SteerLM at https://huggingface.co/nvidia/SteerLM-llama2-13B

Prompt Learning for Domain Adaptation in Task-Oriented Dialogue

Conversation designers continue to face significant obstacles when creating production quality task-oriented dialogue systems. The complexity and cost involved in schema development and data collection is often a major barrier for such designers, limiting their ability to create natural, user-friendly experiences. We frame the classification of user intent as the generation of a canonical form, a lightweight semantic representation using natural language. We show that canonical forms offer a promising alternative to traditional methods for intent classification. By tuning soft prompts for a frozen large language model, we show that canonical forms generalize very well to new, unseen domains in a zero- or few-shot setting. The method is also sample-efficient, reducing the complexity and effort of developing new task-oriented dialogue domains.

Local Byte Fusion for Neural Machine Translation

Subword tokenization schemes are the dominant technique used in current NLP models. However, such schemes can be rigid and tokenizers built on one corpus do not adapt well to other parallel corpora. It has also been observed that in multilingual corpora, subword tokenization schemes over-segment low-resource languages leading to a drop in translation performance. A simple alternative to subword tokenizers is byte-based methods i.e. tokenization into byte sequences using encoding schemes such as UTF-8. Byte tokens often represent inputs at a sub-character granularity i.e. one character can be represented by a sequence of multiple byte tokens. This results in byte sequences that are significantly longer than character sequences. Enforcing aggregation of local information in the lower layers can guide the model to build higher-level semantic information. We propose a Local Byte Fusion (LOBEF) method for byte-based machine translation -- utilizing byte $n$-gram and word boundaries -- to aggregate local semantic information. Extensive experiments on multilingual translation, zero-shot cross-lingual transfer, and domain adaptation reveal a consistent improvement over traditional byte-based models and even over subword techniques. Further analysis also indicates that our byte-based models are parameter-efficient and can be trained faster than subword models.

Learning Improvised Chatbots from Adversarial Modifications of Natural Language Feedback

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is dissatisfied with its response and uses this feedback as an additional training sample. However, user feedback in most cases contains extraneous sequences hindering their usefulness as a training sample. In this work, we propose a generative adversarial model that converts noisy feedback into a plausible natural response in a conversation. The generator's goal is to convert the feedback into a response that answers the user's previous utterance and to fool the discriminator which distinguishes feedback from natural responses. We show that augmenting original training data with these modified feedback responses improves the original chatbot performance from 69.94% to 75.96% in ranking correct responses on the Personachat dataset, a large improvement given that the original model is already trained on 131k samples.