Aligning Query Representation with Rewritten Query and Relevance Judgments in Conversational Search

Conversational search supports multi-turn user-system interactions to solve complex information needs. Different from the traditional single-turn ad-hoc search, conversational search encounters a more challenging problem of context-dependent query understanding with the lengthy and long-tail conversational history context. While conversational query rewriting methods leverage explicit rewritten queries to train a rewriting model to transform the context-dependent query into a stand-stone search query, this is usually done without considering the quality of search results. Conversational dense retrieval methods use fine-tuning to improve a pre-trained ad-hoc query encoder, but they are limited by the conversational search data available for training. In this paper, we leverage both rewritten queries and relevance judgments in the conversational search data to train a better query representation model. The key idea is to align the query representation with those of rewritten queries and relevant documents. The proposed model -- Query Representation Alignment Conversational Dense Retriever, QRACDR, is tested on eight datasets, including various settings in conversational search and ad-hoc search. The results demonstrate the strong performance of QRACDR compared with state-of-the-art methods, and confirm the effectiveness of representation alignment.

How to Leverage Personal Textual Knowledge for Personalized Conversational Information Retrieval

Personalized conversational information retrieval (CIR) combines conversational and personalizable elements to satisfy various users' complex information needs through multi-turn interaction based on their backgrounds. The key promise is that the personal textual knowledge base (PTKB) can improve the CIR effectiveness because the retrieval results can be more related to the user's background. However, PTKB is noisy: not every piece of knowledge in PTKB is relevant to the specific query at hand. In this paper, we explore and test several ways to select knowledge from PTKB and use it for query reformulation by using a large language model (LLM). The experimental results show the PTKB might not always improve the search results when used alone, but LLM can help generate a more appropriate personalized query when high-quality guidance is provided.

DoRA: Enhancing Parameter-Efficient Fine-Tuning with Dynamic Rank Distribution

Fine-tuning large-scale pre-trained models is inherently a resource-intensive task. While it can enhance the capabilities of the model, it also incurs substantial computational costs, posing challenges to the practical application of downstream tasks. Existing parameter-efficient fine-tuning (PEFT) methods such as Low-Rank Adaptation (LoRA) rely on a bypass framework that ignores the differential parameter budget requirements across weight matrices, which may lead to suboptimal fine-tuning outcomes. To address this issue, we introduce the Dynamic Low-Rank Adaptation (DoRA) method. DoRA decomposes high-rank LoRA layers into structured single-rank components, allowing for dynamic pruning of parameter budget based on their importance to specific tasks during training, which makes the most of the limited parameter budget. Experimental results demonstrate that DoRA can achieve competitive performance compared with LoRA and full model fine-tuning, and outperform various strong baselines with the same storage parameter budget. Our code is available at https://github.com/MIkumikumi0116/DoRA

ConvSDG: Session Data Generation for Conversational Search

Conversational search provides a more convenient interface for users to search by allowing multi-turn interaction with the search engine. However, the effectiveness of the conversational dense retrieval methods is limited by the scarcity of training data required for their fine-tuning. Thus, generating more training conversational sessions with relevant labels could potentially improve search performance. Based on the promising capabilities of large language models (LLMs) on text generation, we propose ConvSDG, a simple yet effective framework to explore the feasibility of boosting conversational search by using LLM for session data generation. Within this framework, we design dialogue/session-level and query-level data generation with unsupervised and semi-supervised learning, according to the availability of relevance judgments. The generated data are used to fine-tune the conversational dense retriever. Extensive experiments on four widely used datasets demonstrate the effectiveness and broad applicability of our ConvSDG framework compared with several strong baselines.

Improving Cross-lingual Representation for Semantic Retrieval with Code-switching

Semantic Retrieval (SR) has become an indispensable part of the FAQ system in the task-oriented question-answering (QA) dialogue scenario. The demands for a cross-lingual smart-customer-service system for an e-commerce platform or some particular business conditions have been increasing recently. Most previous studies exploit cross-lingual pre-trained models (PTMs) for multi-lingual knowledge retrieval directly, while some others also leverage the continual pre-training before fine-tuning PTMs on the downstream tasks. However, no matter which schema is used, the previous work ignores to inform PTMs of some features of the downstream task, i.e. train their PTMs without providing any signals related to SR. To this end, in this work, we propose an Alternative Cross-lingual PTM for SR via code-switching. We are the first to utilize the code-switching approach for cross-lingual SR. Besides, we introduce the novel code-switched continual pre-training instead of directly using the PTMs on the SR tasks. The experimental results show that our proposed approach consistently outperforms the previous SOTA methods on SR and semantic textual similarity (STS) tasks with three business corpora and four open datasets in 20+ languages.

History-Aware Conversational Dense Retrieval

Conversational search facilitates complex information retrieval by enabling multi-turn interactions between users and the system. Supporting such interactions requires a comprehensive understanding of the conversational inputs to formulate a good search query based on historical information. In particular, the search query should include the relevant information from the previous conversation turns. However, current approaches for conversational dense retrieval primarily rely on fine-tuning a pre-trained ad-hoc retriever using the whole conversational search session, which can be lengthy and noisy. Moreover, existing approaches are limited by the amount of manual supervision signals in the existing datasets. To address the aforementioned issues, we propose a History-Aware Conversational Dense Retrieval (HAConvDR) system, which incorporates two ideas: context-denoised query reformulation and automatic mining of supervision signals based on the actual impact of historical turns. Experiments on two public conversational search datasets demonstrate the improved history modeling capability of HAConvDR, in particular for long conversations with topic shifts.

Learning to Relate to Previous Turns in Conversational Search

Conversational search allows a user to interact with a search system in multiple turns. A query is strongly dependent on the conversation context. An effective way to improve retrieval effectiveness is to expand the current query with historical queries. However, not all the previous queries are related to, and useful for expanding the current query. In this paper, we propose a new method to select relevant historical queries that are useful for the current query. To cope with the lack of labeled training data, we use a pseudo-labeling approach to annotate useful historical queries based on their impact on the retrieval results. The pseudo-labeled data are used to train a selection model. We further propose a multi-task learning framework to jointly train the selector and the retriever during fine-tuning, allowing us to mitigate the possible inconsistency between the pseudo labels and the changed retriever. Extensive experiments on four conversational search datasets demonstrate the effectiveness and broad applicability of our method compared with several strong baselines.

ConvGQR: Generative Query Reformulation for Conversational Search

In conversational search, the user's real search intent for the current turn is dependent on the previous conversation history. It is challenging to determine a good search query from the whole conversation context. To avoid the expensive re-training of the query encoder, most existing methods try to learn a rewriting model to de-contextualize the current query by mimicking the manual query rewriting. However, manually rewritten queries are not always the best search queries. Training a rewriting model on them would limit the model's ability to produce good search queries. Another useful hint is the potential answer to the question. In this paper, we propose ConvGQR, a new framework to reformulate conversational queries based on generative pre-trained language models (PLMs), one for query rewriting and another for generating potential answers. By combining both, ConvGQR can produce better search queries. In addition, to relate query reformulation to retrieval performance, we propose a knowledge infusion mechanism to optimize both query reformulation and retrieval. Extensive experiments on four conversational search datasets demonstrate the effectiveness of ConvGQR.