Using LLMs to Investigate Correlations of Conversational Follow-up Queries with User Satisfaction

With large language models (LLMs), conversational search engines shift how users retrieve information from the web by enabling natural conversations to express their search intents over multiple turns. Users' natural conversation embodies rich but implicit signals of users' search intents and evaluation of search results to understand user experience with the system. However, it is underexplored how and why users ask follow-up queries to continue conversations with conversational search engines and how the follow-up queries signal users' satisfaction. From qualitative analysis of 250 conversational turns from an in-lab user evaluation of Naver Cue:, a commercial conversational search engine, we propose a taxonomy of 18 users' follow-up query patterns from conversational search, comprising two major axes: (1) users' motivations behind continuing conversations (N = 7) and (2) actions of follow-up queries (N = 11). Compared to the existing literature on query reformulations, we uncovered a new set of motivations and actions behind follow-up queries, including asking for subjective opinions or providing natural language feedback on the engine's responses. To analyze conversational search logs with our taxonomy in a scalable and efficient manner, we built an LLM-powered classifier (73% accuracy). With our classifier, we analyzed 2,061 conversational tuples collected from real-world usage logs of Cue: and examined how the conversation patterns from our taxonomy correlates with satisfaction. Our initial findings suggest some signals of dissatisfactions, such as Clarifying Queries, Excluding Condition, and Substituting Condition with follow-up queries. We envision our approach could contribute to automated evaluation of conversation search experience by providing satisfaction signals and grounds for realistic user simulations.

Perceptions to Beliefs: Exploring Precursory Inferences for Theory of Mind in Large Language Models

While humans naturally develop theory of mind (ToM), the capability to understand other people's mental states and beliefs, state-of-the-art large language models (LLMs) underperform on simple ToM benchmarks. We posit that we can extend our understanding of LLMs' ToM abilities by evaluating key human ToM precursors -- perception inference and perception-to-belief inference -- in LLMs. We introduce two datasets, Percept-ToMi and Percept-FANToM, to evaluate these precursory inferences for ToM in LLMs by annotating characters' perceptions on ToMi and FANToM, respectively. Our evaluation of eight state-of-the-art LLMs reveals that the models generally perform well in perception inference while exhibiting limited capability in perception-to-belief inference (e.g., lack of inhibitory control). Based on these results, we present PercepToM, a novel ToM method leveraging LLMs' strong perception inference capability while supplementing their limited perception-to-belief inference. Experimental results demonstrate that PercepToM significantly enhances LLM's performance, especially in false belief scenarios.

Learning Equi-angular Representations for Online Continual Learning

Online continual learning suffers from an underfitted solution due to insufficient training for prompt model update (e.g., single-epoch training). To address the challenge, we propose an efficient online continual learning method using the neural collapse phenomenon. In particular, we induce neural collapse to form a simplex equiangular tight frame (ETF) structure in the representation space so that the continuously learned model with a single epoch can better fit to the streamed data by proposing preparatory data training and residual correction in the representation space. With an extensive set of empirical validations using CIFAR-10/100, TinyImageNet, ImageNet-200, and ImageNet-1K, we show that our proposed method outperforms state-of-the-art methods by a noticeable margin in various online continual learning scenarios such as disjoint and Gaussian scheduled continuous (i.e., boundary-free) data setups.

Is this the real life? Is this just fantasy? The Misleading Success of Simulating Social Interactions With LLMs

Recent advances in large language models (LLM) have enabled richer social simulations, allowing for the study of various social phenomena with LLM-based agents. However, most work has used an omniscient perspective on these simulations (e.g., single LLM to generate all interlocutors), which is fundamentally at odds with the non-omniscient, information asymmetric interactions that humans have. To examine these differences, we develop an evaluation framework to simulate social interactions with LLMs in various settings (omniscient, non-omniscient). Our experiments show that interlocutors simulated omnisciently are much more successful at accomplishing social goals compared to non-omniscient agents, despite the latter being the more realistic setting. Furthermore, we demonstrate that learning from omniscient simulations improves the apparent naturalness of interactions but scarcely enhances goal achievement in cooperative scenarios. Our findings indicate that addressing information asymmetry remains a fundamental challenge for LLM-based agents.

Alpaca against Vicuna: Using LLMs to Uncover Memorization of LLMs

In this paper, we introduce a black-box prompt optimization method that uses an attacker LLM agent to uncover higher levels of memorization in a victim agent, compared to what is revealed by prompting the target model with the training data directly, which is the dominant approach of quantifying memorization in LLMs. We use an iterative rejection-sampling optimization process to find instruction-based prompts with two main characteristics: (1) minimal overlap with the training data to avoid presenting the solution directly to the model, and (2) maximal overlap between the victim model's output and the training data, aiming to induce the victim to spit out training data. We observe that our instruction-based prompts generate outputs with 23.7% higher overlap with training data compared to the baseline prefix-suffix measurements. Our findings show that (1) instruction-tuned models can expose pre-training data as much as their base-models, if not more so, (2) contexts other than the original training data can lead to leakage, and (3) using instructions proposed by other LLMs can open a new avenue of automated attacks that we should further study and explore. The code can be found at https://github.com/Alymostafa/Instruction_based_attack .

Deal, or no deal ? Forecasting Uncertainty in Conversations using Large Language Models

Effective interlocutors account for the uncertain goals, beliefs, and emotions of others. But even the best human conversationalist cannot perfectly anticipate the trajectory of a dialogue. How well can language models represent inherent uncertainty in conversations? We propose FortUne Dial, an expansion of the long-standing "conversation forecasting" task: instead of just accuracy, evaluation is conducted with uncertainty-aware metrics, effectively enabling abstention on individual instances. We study two ways in which language models potentially represent outcome uncertainty (internally, using scores and directly, using tokens) and propose fine-tuning strategies to improve calibration of both representations. Experiments on eight difficult negotiation corpora demonstrate that our proposed fine-tuning strategies (a traditional supervision strategy and an off-policy reinforcement learning strategy) can calibrate smaller open-source models to compete with pre-trained models 10x their size.

FANToM: A Benchmark for Stress-testing Machine Theory of Mind in Interactions

Theory of mind (ToM) evaluations currently focus on testing models using passive narratives that inherently lack interactivity. We introduce FANToM, a new benchmark designed to stress-test ToM within information-asymmetric conversational contexts via question answering. Our benchmark draws upon important theoretical requisites from psychology and necessary empirical considerations when evaluating large language models (LLMs). In particular, we formulate multiple types of questions that demand the same underlying reasoning to identify illusory or false sense of ToM capabilities in LLMs. We show that FANToM is challenging for state-of-the-art LLMs, which perform significantly worse than humans even with chain-of-thought reasoning or fine-tuning.

Can LLMs Keep a Secret? Testing Privacy Implications of Language Models via Contextual Integrity Theory

The interactive use of large language models (LLMs) in AI assistants (at work, home, etc.) introduces a new set of inference-time privacy risks: LLMs are fed different types of information from multiple sources in their inputs and are expected to reason about what to share in their outputs, for what purpose and with whom, within a given context. In this work, we draw attention to the highly critical yet overlooked notion of contextual privacy by proposing ConfAIde, a benchmark designed to identify critical weaknesses in the privacy reasoning capabilities of instruction-tuned LLMs. Our experiments show that even the most capable models such as GPT-4 and ChatGPT reveal private information in contexts that humans would not, 39% and 57% of the time, respectively. This leakage persists even when we employ privacy-inducing prompts or chain-of-thought reasoning. Our work underscores the immediate need to explore novel inference-time privacy-preserving approaches, based on reasoning and theory of mind.

VVS: Video-to-Video Retrieval with Irrelevant Frame Suppression

In content-based video retrieval (CBVR), dealing with large-scale collections, efficiency is as important as accuracy. For this reason, several video-level feature-based studies have actively been conducted; nevertheless, owing to the severe difficulty of embedding a lengthy and untrimmed video into a single feature, these studies have shown insufficient for accurate retrieval compared to frame-level feature-based studies. In this paper, we show an insight that appropriate suppression of irrelevant frames can be a clue to overcome the current obstacles of the video-level feature-based approaches. Furthermore, we propose a Video-to-Video Suppression network (VVS) as a solution. The VVS is an end-to-end framework that consists of an easy distractor elimination stage for identifying which frames to remove and a suppression weight generation stage for determining how much to suppress the remaining frames. This structure is intended to effectively describe an untrimmed video with varying content and meaningless information. Its efficacy is proved via extensive experiments, and we show that our approach is not only state-of-the-art in video-level feature-based approaches but also has a fast inference time despite possessing retrieval capabilities close to those of frame-level feature-based approaches.

SODA: Million-scale Dialogue Distillation with Social Commonsense Contextualization

We present SODA: the first publicly available, million-scale high-quality social dialogue dataset. Using SODA, we train COSMO: a generalizable conversation agent outperforming previous best-performing agents on both in- and out-of-domain datasets. In contrast to most existing crowdsourced, small-scale dialogue corpora, we distill 1.5M socially-grounded dialogues from a pre-trained language model (InstructGPT; Ouyang et al., 2022). Dialogues are distilled by contextualizing social commonsense knowledge from a knowledge graph (Atomic10x; West et al., 2022). Human evaluation shows that dialogues in SODA are more consistent, specific, and (surprisingly) natural than prior human-authored datasets - e.g., DailyDialog (Li et al., 2017), BlendedSkillTalk (Smith et al., 2020). In addition, extensive evaluations show that COSMO is significantly more natural and consistent on unseen datasets than best-performing dialogue models - e.g., GODEL (Peng et al., 2022), BlenderBot (Roller et al., 2021), DialoGPT (Zhang et al., 2020). Furthermore, it is sometimes even preferred to the original human-written gold responses. We make our data, models, and code public.